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Wow! Arcade

Wow! Arcade

Reviews Summary

The arcade receives polarized reviews. Negative feedback highlights broken games, non-functional ticket redemption, poor maintenance, and lack of staff, leaving many customers frustrated. Positive reviews praise the nostalgic charm, friendly staff, well-kept pinball machines, and enjoyable experience. While some find it fun and well-maintained, others consider it a waste of time and money due to operational issues.

About This Listing

Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

Features

Wheelchair Accessible

Contact Information

Hours

Monday 10AM-9PM
Tuesday 10AM-9PM
Wednesday 10AM-9PM
Thursday 10AM-9PM
Friday 10AM-9PM
Saturday 10AM-9PM
Sunday 11AM-6PM

Customer Reviews

I stopped in during my first ever visit to Wilton Mall, yesterday. I spoke to the owner for a sec. Awesome dude, no doubt, that definitely seems to love what he does. Come to find out there were some ties to my hometown which I thought was pretty cool. I'd been wanting to stop in here for quite some time, after seeing it was at this mall, as it brought back memories of a Wow arcade that used to be in Crosstown Plaza in Schenectady, when I was growing up. I didn't play any games this time, as I wasn't planni

This place is great! The pinball machines are very well kept, staff was very friendly, and the prizes were a fun treat. Had a wonderful time!

The pinball machines were awesome! Everything was clean and well maintained. Definitely will be going back!

Great old fashioned fun playing pinball. Prize redemption machine is a perfect addition.

We had so much fun. It reminded me of the old Wow arcade in Schenectady from the ?90s. I can't wait to go back.

This was a fun place to visit, the customer service was very warm and friendly. Short time spent, but everyone in the arcade, specifically the staff made it enjoyable

I do not like giving negative reviews ever. Yeah I was there tonight with my son and I could not believe my eyes it was like a junkyard for broken video games. The first video game store money and we were told by staff in the building that we would not get her money back. It looks like something that was from the early 1970s when video games first came out. I was extremely disappointed because we drove quite a ways to take a look at the place. The owner needs to get into another business

Oh my God this is the worst arcade I've ever seen. The games are older than me. I'm 48. They don't give you tickets back. How dare you take kids money like that. You are by far the worst excuse for an arcade. You didn't even pretend to try. Disgusting. Just shut it down. Feel like I need a shower and a covid test after being there with my kid

Drove here to play some pinball as they have multiple machines at both locations in the mall. Unfortunately, I was unable to do that as both change machines were down. There was another change machine right outside of the main location (near the kiddie merry go round) and this also had a busted change machine. How is anyone supposed to play your games?

Worst arcade I've ever been too. My mom took us there today with my 6 year old brother and 7 year old sister, and they left in anger. Most of the games are broken, and eat your money, and the tickets are useless. And there is no attendant on site. You can't even get a prize with the tickets. Please don't go. It's a waste of money and time.

The arcade is pretty fun. Don't go just to get prizes. Remember to have fun playing the games. I have successfully delivered many arcade machine babies. And as their midhusband, I can affirm that they each want to be loved.

If I could give this place NO STARS, I would. Half the games are turned off. The working games are the ticket style and there is no counter or machine where you can redeem your tickets. It's probably best to avoid this place altogether.

Worst. Arcade. Ever. Took the kids looking for a fun way to kill some time and ended up leaving with them in tears. We counted at least 9 broken machines, including several that would take tokens but do nothing else, and machines that were out of tickets. Furthermore, the ticket redemption machines were broken so the tickets we did have were useless. There is no attendant on site to fix machines or refund money, only a service number to call. It literally took 10 calls and 3 texts to get him to answer the p

IT'S NOT APEX LEGENDS BUT IT'S STILL COOL PART OF HISTORY CAW CAW

Half the games are broken or don't work and the other half are ticket games and there is only one automated machine to claim the ticket prizes which is out of order. If you call the the helpline number on the machine, it send you right to voicemail.

Honestly I don't know what these reviews are on about! This arcade was wonderful! I was given a free plastic dinosaur!

Excellent place to chill and regroup while having old fashioned fun...great staff ??

No one works there half the games don't work and the ones the do work rip you off. I will never go back and good luck on calling the help number.

Save your time and money, do not try to go here. This place is a complete rip off and the nerds that ?work? here are rude.

Very small. 15-20 minutes of fun

Unfortunately 90% of the games were broken and the games that weren't broken were super old or not interesting enough for kids now a days.

most of the games are old not really worth it

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”