Videotronix

Videotronix

Reviews Summary

Gary is consistently praised as a highly skilled and knowledgeable arcade and pinball repair technician with 40+ years of experience. Reviewers highlight his quick, affordable, and professional service, often completing repairs the same day. He is described as genuine, flexible, and trustworthy, with fair pricing and a willingness to go above expectations. Many appreciate his expertise with older machines and his exceptional customer service, making him a top recommendation for repairs.

About This Listing

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

Contact Information

Address

3830 Marquis Dr

Garland, Texas 75042

Customer Reviews

I was just googling arcade repair and this came up. Then it occurred to me that this is the guy I bought my Neo geo 1 slot arcade from a few years ago. After buying it and playing at his facility I got it home and it wouldn't work. The next day his tech came out and installed a new board, as the tech was leaving he dug out of his truck another Neo geo game and gave it to me. I paid next to nothing for this arcade. Super solid experience.

Gary is a pinball mechanic! He provided a customer service to me that is rarely seen in this world today. When all the others would say to me, it will be 6 months or we are just too busy right now, Gary made the time and did the job. I am very thankful for his knowledge and service, as he was able to fix all of the issues with the pinball machine in just a couple of hours. I would highly recommend this gentleman! Thank you again Gary.

My coffee table Ms PacMan machine started smoking so called Gary at Videotronix. He was super flexible about working around my schedule & showed up on time. He's been repairing machines for 40+ years so insanely knowledgeable & does not oversell you on something you don't need. He rebuilt the circuit board, replaced the motor fan within 24hrs. His pricing is very reasonable, he's a genuine person & I'd highly recommend his service to anyone.

Gary did a great job fixing my Hook Pinball Machine. It had a short on the Power Supply and he fixed it the same day. Very knowledgeable. Highly recommend.

Gary did a fantastic job with my 79 Kiss pinball..Would highly recommend him to anyone that has issues with their machines. Gary is very knowledgeable with these older machines.

Gary is great! I had broken input board on my Stargate and he fixed it super fast! I highly recommend if you need something fixed on your arcade game or pinball machine.

Gary does a fantastic job with some very reasonable rates. He fixed my Ms. Pac Man and Street Fighter machine back to perfection. Highly recommended!

Gary did a terrific job repairing the CRT on my Street Fighter II machine. He is a really sweet fellow.

Very knowledgeable and always willing to help

Gary an awesome job of repairing my Ms Pac-Man machine. Even gave me a bunch of bonus games!

Gary repaired my pinball machines promptly and professionally. Thanks Gary!

Gary is an examplary pinball repair technician, either for an on site visit or a shop visit with a broken part.

He's the man. Quick end affordable

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”