Universal Nonstop

Just had a blast at this arcade! So many different games to choose from, both old school and new. The go-karts were super fun and fast, loved racing my friends. Prices were reasonable for the amount of entertainment we got. Definitely recommend checking this place out if you're looking for something fun to do.

If you're an adult you can have fun but not as much. Too many kids running around without parents so kinda wild at times but for the most part not too crazy; it is an arcade. Food was good specifically the wings, highly recommend.

Worst experience ever. I went here on a date, this was my second time ever coming since they first opened a few years ago. I couldn't believe how unkept and dirty this place has become. The arcade games didn't work tried to play air hockey no puck in the machine. Tried to play basketball the balls wouldn't even come out. We wanted to get a refund but they don't do any refunds or exchanges. The bar and concession stand were both closed even though I was there 3 hours before they closed. They also told us we

(they always have Groupon deals): Universal switched their game cards to new ones and gay people who had the old ones $20 credit and a free drink. Customer service means a lot. And I love how they take security serious! And I mean serious! Besides the metal detectors there's big muscular looking sheriffs walking around everywhere. And they got a whole lot of stuff to do from go-karts to a huge playground and awesome games and a nice cafe Etc. Claw machines are expensive but we did win twice.

Meh. I was disappointed. I booked my 14 yo?s BD party here based in LARGE part on the fact they had VR rides, that I could also enjoy. But they were both broken. So cardboard pizza, and no VR rides for me or my son?s guests, which were played up a lot before the party. I'm definitely not booking here again, I may not bring my son back at all. I spent the entire time just sitting in the party room as everything else here was also disappointing.

If I could give zero stars I would. I should have stopped upon entry when security made us go through a metal detector at the door! They searched my purse and threw my purse on the counter unzipped with my personal hygiene items exposed. Then I got in an extra long line, waited to order some food and the kitchen staff started arguing. So we got out of line feeling unsafe. I went to the room we reserved and sent my son who is 28 to grab my food. He was told that the kitchen was closed because their kitchen s

First off Armed security at the kids play place is ridiculous? Felt like I was at TSA but a lazy set of TSA guys four guys were present but one was only doing work? all this security at the door but not one security guard walking around the building except three of them when they went for a drink refill! We booked a birthday party we asked for a private room they put us in corner and told us ?we booked our party too late so that's all they had available.? We paid $500 for what? I'm still trying to find ou

I have always had fun when we come in but today was an especially great experience thanks to Mac, he was incredibly helpful, friendly and kind. We had an issue and he took care of it without making us seem like a burden and he even double checked that we had a good time as we left! It's been a long time since I've last been there but because of him, I definitely won't wait as long before going back again.

The price to play games is not bad at all. However, finding a staff member who's actually doing their job, is damn near impossible. I had to hunt down an employee, who had to find another employee, just to check in. Then on the way out, once again, had to find an employee, who had to find another employee, just to check the status of our tokens and redeem them.

I visited it on a weekend and found it full to its max capacity . It has a lot of options for kids of all ages . Front staff was courteous. Lot of arcade games ??? add to entertainment. We also did Gokarting which was fun as they allow toddlers over 46? as passengers . What I didn't like - too crowded , specially the play zone doesn't age barrier , due to which , bigger and heavier kids get in and I could see smaller kids , toddlers getting accidentally hurt on slides. My kid was hurt because she couldn't

It's TOO many kids in there past 10 on Saturdays! I spent money on a game card and so many games didn't work but took my money!! I felt like it was a waste! The girls at the front desk are very dry. And the ?reward? center for tickets need a lot of work and better selections. It's literally teenagers sitting on the games not doing anything! Where is the security? They should walk around every now and then if y?all are gonna have kids in there past 10 !!! The bowling, go karts, and laser tag are the only goo

Nice place for a kids' party. Bowling was a hit. They have bumpers for kids and the guild thing. All of the food was good. Make sure if you want a party room to call the number on the website and LEAVE A MESSAGE. They denied us a room. We called the day of (last minute) and didn't leave a message because we didn't expect they would return our call in time. None the less the kids had a great time, and we just cut the cake and ate ice cream at home.

First I emailed, called several times and did not receive a follow-up call. Never been here and wanted to know if all attractions would be available. Just took a chance and went Sunday, mother's day. Not busy, the birthday Pastor did not get what wad expected. Play area for the smaller kids was filthy, trash, food not sanitized as stated and the worker went to get high, because I smelled it. The escape room closed down, the virtual games broke or closed. Tables dirty in the eating area.and the prizes for

If I could give them ZERO stars I WOULD! Absolutely horrible to host a party at this establishment. We booked my niece 7th birthday party and I absolutely regret it. We would?ve been better off at Urban Air or maybe even Launch. We arrived 15 minutes before the party to decorate only to find them cleaning up our room up until our party started when we were told we can come early to set up. They left balloons from a previous party in the ceiling. The party host came in the room ONE time to ask if we needed

Between broken games, zero prizes, and the slowest go carts I've ever seen, I'm surprised this place is even in business. If you're looking for an experience like this go to CJ Barrymore, you'll spend a few dollars more for a way better time. Edit: Also the owners sarcastic reviews deserve some criticism. It's okay to clap back at people who misrepresent their experience, but when a consumer comes with genuine issues it's a concern to take seriously. Maybe if you actually had prizes, bothered to fix your b

The menu that sits in front of the register does not say that the large pizza comes thin sliced. I ordered at 2:53pm they said it would take 15-20mins. At 2:56 I looked up on the screen above the register and seen that pizza came thin sliced and tried to confirm my order was not thin sliced. The manager Dj didn't want to accommodate me and was apprehensive to admit that the menu on the counter was wrong. Her attitude was horrible and she cut me off while I was talking about the menu being wrong. She was ve

I visit at Universal NonStop this past weekend for a kids birthday party??. Not gonna lie, I was taken back by the security and metal detectors at the door. But they expressed it was just for the safety of their guests. There was an arcade, laser tag, go karts, and many other activities for children of all ages and adults to enjoy. Food was ????, bar drinks were ????. I would definitely return and recommend this venue. ??

This place is a joke, and just by reading some of the owner replies. They are very sassy, all because they can't take criticism. Learn to be professional and not an A Whole when responding to people. All people care about in today?s world is money, no type of humbleness whatsoever.Do better with yourself and establishment.

Terrible place management is an embarrassment. We came in for a birthday party and the manager bumped my son almost knocked him down. I asked her for a simple apology and she said she didn't do it and told us we had to leave. I asked her to show me the footage of the camera she then said that she was going to call the cops to show them footage. I said ok then she stated that if she called the cops I was going to be banned for life. She acted as if this is the place to be and it's an honor to come here. Bad

Will not return with minors. This is our first family visit in a year or two and the experiences could not have been further apart. The staff are friendly enough but not attentive to much other than their cell phone - irritating if you're waiting for refreshments, inexcusable if you're supervising a ride / attraction involving children. Not sure why there's a need for a metal detector and armed security at the front door, but if it's needed,then children shouldn't be there imo. Raise the age of admission an

Don't go here. Absolutely packed with bad people, staff was terrible and didn't care about anything,almost everything was broken or shut down for repairs, or under-staffed, or bar didn't have beer or soda water, all on a Saturday night. Complete waste of money. I should have known to turn around when I had to go through a metal detector and be pat down just to enter. Security was friendly, though, and thank God they were there because a massive fight broke out, like 20 people. Security broke it up quickly

During a recent visit to nonstop with my daughters and their cousins, I encountered an issue with the cashier. She inaccurately stated my total, claiming it was $100 when the receipt showed $92. When I questioned this, she initially returned $6, which was incorrect. I had to correct her, and she eventually returned the full $8. This experience was uncomfortable and left a lasting impression. Her picture is below. Becareful and always check your receipt when going their bc I don't trust the workers there any

Decent place but the cafe workers attitude suck!! Gave me an old salad & thought it was funny. Had to get the cafe manager involved & she completely took care of me. Kudos to her!

It was pretty cool. My kids had fun. They have go karts, bumper cars, arcades, escape room, and a section for toddlers. You have to load money into the card and if you want access to all rides you can buy a wristband for unlimited rides. They can get really busy. One time I drove by to see if it was busy and the line was out the door.

Poor customer service. They advertised an escape room that is indefinitely out of service. The vr rides only have limited headsets. One of them could only do one person at a time. There werent any instructions given for go karts and people were just crashing into each other. I got a migraine and we ended up leaving. Go karts kept stopping. No one acts like they want to be at work and barely know anything. Id never recommend this place or go back again!

Loved it here. Great place for kids to play and have a blast. Trust me, they'll fall asleep fast and all night after all the fun. Update 2/26/2024 This play area is now $10 and only ages 10 and under now.

This happened a few months ago and I forgot to mention it. I was invited to join a small group and I was checked at the front door, purse was opened and checked, the metal detector went off and I was told that I was ?all good? to go inside. I didn't realize until I got to our vehicle that I had my firearm on me, in my holster the entire time. I am a responsible gun owner, I have law enforcement training, but this blew my mind. If I made it through, that means other people are definitely getting through and

Gave my son a birthday party here and it was the worst first time experience ever. Most of the games that came with his party package was not in working condition. They didn't accommodate me in any way due to that. I wouldn't dare bring my child there again. Poor service

This was last minute pick since bowling alley we were going to canceled our party at the last minute because they overbooked We couldn't bring cake , balloons or decorations in because we didn't book the party room bummer Security was tight and very professional I didn't care for the tardiness of some of the attractions not having staff when we entered. If you open at 12 have people there to run your business I went to order food and it wasn't open and as a employee walked by I said excuse me trying to

This was the most unprofessional environment I ever encountered. We booked a room that was not cheap and the only came with two boxes of pizza and one pitcher. And that is not enough to feed 15 people so we brought our own food and went into nonstop and they stopped us immediately at the door and said we cannot go because we could not bring outside food. We spoke to the general manager, and she said that we cannot go in. She was highly unprofessional and had a big altitude and we asked for a refund because

What a great place for kid and adult entertainment. We were out of town and was looking for something fun to do. Great coupons available however the attractions were a little more expensive than I'd like to pay..but it was something to do so it worked out.

Everyone in this building is so miserable. The peoples when you walk in and are the first thing that i see while arriving. The man was super rude and was not happy to be here and I went to the Cafe for a snack. Both ladies today 3,17,2025 were extremely rude and laughing about it. Went to go karts and it died twice on me and was no fun. Went to Lazer tag and my gun wasn't working....me and my wife and kids spent almost 200.00 so far and I'm so mad I came here....the only good thing and this is important . W

Oh boy is this place a steamer. The games don't give you the tickets that you're supposed to get, not that it would matter the prizes for the tickets are a joke. Basically get yourself a 3? stuffed worm. The staff is a joke. Half the actually entertaining things are shut down including the VRs and the escape rooms. I wouldn't recommend ever going here for any reason even for free Edit for the owner. It must be the fact that your employees don't want to run the VRs then. We were there for over an hour and n

I wanted to take a minute to write this review for the Supervisor that was on staff the day of my visit (Jan 17, 2025). The Supervisor (Crystal) went above, and beyond to accommodate my family and myself. I was a bit distraught over things that were out of her control she took the time to hear me out and let me vent about the situation and instead of her getting upset or irate with me she did what GOOD Supervisors do she handled the situation with understanding and calmness and made sure we had the good t

This place is an absolute JOKE! More security than a damn dispensary! And that's why half the machine don't work and they sold 2/3 of their prizes to keep the lights on. Joke of an entertainment place. Worst than Dave & Busters, and they don't have any security!?? 1/5 total and utterly disappointment.

My grandson Apollo and I go at least once a month.. Always a great time!! Food is very good and reasonable prices.. I suggest ordering your food as soon as you Arrive. Can take a bit more time then expected.

From the two times I came here, it's pretty good. Only reason I'm taking away a star is because the game selection is pretty light compared to Dave n Busters. Wasn't as interested in many of the games they offered here personally. It costs $20 for roughly 20 credits and the amount each machine requires per play ranges from around 1 to 5 credits. The prices for food can be a little pricey so it'd be best to eat before going. You're required to go through a security check at the entrance before you can enter

Escape rooms, arcade games, bowling, laser tag, go karts and great food. Food was a little pricey but we had a family combo and had MORE than enough food. Around $35 for 4 people. But other combos ran around $12-15 a person. Individual snacks and appetizers ran around $4-$9. BE SURE TO SIGN UP ONLINE $10 FREE GAME CARD text to you.

The kids had a great time and I really liked the place having armed guards and a metal detector at the door. Made us all feel safe.

I had a nice time until I lost my car keys in the establishment. All The employees were unhelpful, inconsiderate rude, disrespectful, and unprofessional because it was closing. Out of Seven employees one took his time to help look!!! Everyone was to worried about leaving and I had no way home!!! They were was rude and telling me I had to leave and had to come back in the morning!! I was so hurt and had no way home.

Horrible 1st experience. We went on a Sunday for a birthday ?? party the party began at noon. Upon arrival none of the attractions were open, the bar and the cafe? they didn't open til around 2 or around 2:30? the bartender was mopping the area and the manager was still cleaning the floor with the large machine while children played at the arcade. These are tasks that should be completed the night before. The arcade was sad as most games were not open and were out of order. ??

I rocked climb for the first time here and it was fun!! I took my parents and we had food there too. We ordered chicken wings and fries. It was cool. I luv some of the VR games they had there!! My mom and dad had so much fun they want to come back.

Went on a summer Thursday around 3 and it was not crowded at all. Seemed like it was mostly fully staffed as well. I dropped my phone at one of the machines and someone returned it to the front desk but note that they won't let security footage be reviewed if you do lose something as most things are returned to lost and found. The staff were nice all around. Food was good.

This place is incredible. I took the family there and had a great time. All the employees are very friendly and make sure you are having a great time. Definitely a great time for the family.

I wouldn't even waste my time if I were you. Sunday, December 29th, we went for the very first time... The kids we took were super excited.. After paying $60.oo, we then realized they had no Lazer tag, no ride simulator, and no mini golf open.. I don't know who runs this place, but it is ridiculous. We then decided to play a game of bowling while the kids were occupied.. we went to the counter where the heavy set lady told us to go, the desk where the bowling alley is...and she would be right there...

I had a wonderful time there. I have referred someone else to come there to have the fun that I did there. It was about the year ago and I'm coming again today. I was like a big kid. I had a wonderful time and I would wait for anyone to come there to have much fun as I did

Horrible experience from A-Z. I should have taken it as a red flag that at the front where you purchase cards as well as throughout the building, signs with the words ?SALES FINAL? and ?NO REFUNDS? were plastered everywhere. More than half games didn't work, no name brand pop, old machinery and safety hazards left and right. It's clear that they provide service based on the crowd that comes rather than providing a good experience for everyone that comes to spend their time and money. Your kids would be bett

My family and I come here quite a bit! For those who have not marveled in the fun here, yet...what are you waiting on? This is legit a place for everyone. It's handicap accessible, as everything is on 1 floor. They do conduct a light search if you have any type of bag to keep everyone safe. Endless attractions!! They have indoor go-karts, bowling, multiple VR attractions, rock climbing, go-golf, laser tag, bumper cars, a bounce house, and of course arcade games. Yes, you can have a party here! (You can brin

Dear management! Me and my friend have been looking at the reviews that you replied to and you have made our nights with your funny replies and your sassiness! please continue what you do !! Much love ??

The snack bar was great. I love the service with a smile!! Everyone was professional and courteous. The food was very good.

Complete TRASH!!! PLEASE DONT GO HERE OR YOU AND YOUR WALLET WILL REGRET IT. Many of the games don't work and they charge high prices for trash entertainment, also the prize section is pretty much completely empty which gives you nothing to spend your tickets on which feels like a complete scam.

Allegiant Nonstop is a great place to have family fun. It's like a mini indoor amusement park, with VR rides, full bowling alley, go carts, bumper cars, mini golf, and arcade games. Prices are reasonable for all that they offer.

We had a lot of fun with our 3 year old granddaughter. The last time we went, she was a little too small and didn't get much enjoyment out of this great place. We will for sure be returning in the future.

My first time visiting was horrible it was so dirty everywhere and ghetto there is security at the door and all the workers in kitchen have long weave nobody hair is put up a lot of games were unattended price was cheap but was really ghetto will not be back

Pleasantly surprised after we entered seeing the tight security but us URBANITES should appreciate safe family fun. Not a gamer but a grandparent and my grandkids had such a great time. Alittle crowded ZERO ISSUES just good clean family fun. They loved laser tag, go karts, vr games and the climbing wall. I think the panic room was the only thing closed? NOT DAVE/BUSTERS but it's close to home and again good old clean family fun. We did not eat there, cafe was crowded but many brought in their own cakes/cupc

Great place for a teen birthday. Rock wall, go-karts, bowling, large screen tv's and a bar for the adults. You will be waiting on your food though, need more help behind the counter!

Staff was great, wish they had more games and less gimmicks. But overall a fun time with the right people.

Had a awesome time watching my kids have a good time here! The building was nice and clean even the restrooms, and the staff was very friendly and kind especially the go-kart guy!

Had my baby bday party here last night, I paid 350. The 1st problem was how rude the ppl was at the counter, when we arrived, he had a smart mouth and said why you late, second is we paid 350 online they say, balloons and favor bags, we did not get either, host ignored us about the favor bags and blatenly said they don't provide balloons, she never checked on us brought pizza and drinks and that was is, this is my second time here since they opened after being kicked out when they 1st open because of my sex

Fun, clean, and new. They're still working on other attractions too. Looks like it's going to be a cool a$$ place when it's all said and done. Real bar, pizza station, etc...

Fun place to take your kids, we only played Cornhole fit are planning on trying out string bowling, always wanted to try, and the go carts.

A friend took my son and I. It was huge but big enough to not be too crowded. It was.clean. I'm not sure about prices. However, there is a little bit of all entertainment available, which I believe it worth it.

Me and a group of friends came here and paid for the fall deal. After being here for 30 minutes and asking around, only 3 2/5 or 6 attractions were working?BUT both VR attraction headsets were dead so we couldn't even do those either. All we could do was do go kart racing and rock climbing, and thing is we are adults?. we are not about to go rock climbing. So after the staff noticing that this was an issue, they told us even that everything was closed foreal. (Even the escape room) So we asked for a parti

Went there today and had a slight issue. The guy Mac working there helped solve our problem and he had Great customer service, will head back there again. Thanks again Mac

A lot of the games and attractions were broken. The little kids were excited about cashing their tickets in and that was closed for the day pretty disappointing and I never had to show id and get my bag searched to get into a place where kids play.

This place is big but has a lot of open space lil too pricey only thing I liked about it was the gocarts and it was not too far from where I stay Urban air is way better with more to do

Horrible service. As soon and my friends and I made it in we decided to have a drink at the bar. The bartender did not approach us to service us yet kept looking over at us as she serviced other customers. When one of my friends finally was able to flag her down and tell her our choice of drinks she never asked for ID and continued to serve other guests who both came before and after we sat down and ordered. Mind you, I am a 27 y/o woman who came with friends who are both of drinking age as well. I'm guess

My boys love it there we got a card from Groupon for $16 and we enjoyed every minute in it

Great atmosphere. The go carts are super fun. My kids love the laser tag and the VR games. They run a great all you can play special. The special only works towards certain activities though. Would have given them 5 stars but they don't run specials on the arcade games and the games are pretty expensive also there was a ridiculous wait on food that made me want to get a refund.....

Went to a birthday party here. My daughter haf a blast...clean facility, friendly staff. We definitely will be a returning customer

I've been coming here off and on since they were owned by Allegiant. It was always enjoyable. After the pandemic happened and they reopened, there was significantly less games, and less prizes in the prize shop. That was okay to me, I knew they were in the rebuilding stage and I figured, give it some time, they'll get better. I just went back today and I was severly disappointed. Of the games that were there, I would say that maybe 50% of them were working? The claw machines were all essentially empty exc

Customer service: Krystal has very great customer service. She goes above and beyond I really like her personality.

I would give them zero stars if I could. This place is disgusting from the unwelcoming front doors and over staffed security guards. DO NOT TAKE MINORS HERE. Not a family safe area. Absolutely horrible customer service.

This place is great!!!! The only knock or problem i had was dealing with another party/group/family on the bowling lanes, they were on our side, their kids kept touching the screen and the adults just came over and didn't even pick their own bowling ball to bowl with, they kept grabbing the three balls we selected when they could have just walked behind the seats and selected their own balls! Other than that we had a blast and i would highly recommend this place!!!!

My son wanted to have a birthday party here so I booked the event and the party was today. I chose the standard package ($249), which does not come with a host or food/beverage which was fine because I wasn't sure how many people would be coming so I was planning to buy the food the day of. Today when we got there everything was okay until it was time to order food. The cafe was out of pizza! Since our party turned out to be about 40 people, pizza was really the best option to feed a large number of people

Lots of games, although always several out of order. They took away the pay kiosk you have to deal with the front desk folks. The bathroom was dirty. There's a height restriction for the kids play area now. Definitely has gone down in quality ??. We used come every week but now I think we need to find somewhere else.

We used to love to come here and spend 100 or 200 bucks and enjoy our evening. Today we walked in and went to our favorite machine. We always have cash and tickets on our card so we were confused when nothing happened. After going to a few machines and add funds machine we ended up at customer service. There we found out they went to a new card format. Great! Where'd all my money go that was on it and the tickets we left for a big ticket prize?The company's response,"Everything you had is GONE, we can offer

Not sure how this place is still in business. Staff was very rude, including the manager. Pizza is like cardboard, disgusting. Their computer system messed up our bowling lane so we were unable to play. They refused to reimburse us and instead gave us a gift card despite us telling her we did not ever want to come back because of the horrible experience we had. Bar tender was decent but they do not have a great selection of drinks. I do not recommend this place.

Horrible 1st & 2nd experience. Don't go, WASTE of money. We went for a birthday party ?? on a Sunday. The place opens at 12 but attractions, bar and cafe dont open til ?around 2? or ?around 2:30? as the employees said. As we are walking around playing the few arcade games they did have operating, the employees are hanging out, the bartender was mopping and the manager was using the big machine to cleanthe floor. Most machines are broken or out of order. We left, we didn't even turn in our tickets ??

It's my first visted they goi g give David Busters a runn for they market share. Plus buy chuck cheese you to out date.

How is this place still in business? It USED to be great and fun. But now it's run by uncivilized disrespectful people. When I was getting a prize, the worker barely looked at me because she was talking to her coworker. And while I was choosing the prizes she was still talking to her the whole time. Other staff members were rude. Not bringing my family here again.

I came here to leave a review because my family and I had an awesome experience the other day. It must be under new management because 2 years ago I had my son bday party here and the experience was horrible I never wanted to return. This time it was a complete 360, we went for a bday party. The customer service was superb. My son is autistic and they were very understanding of his needs. I will definitely return.

Universal Nonstop is indeed a great spot for kids to enjoy. While the play set for little ones might need some cleaning, the overall experience is enjoyable and hygienic. However, depending on the day and time of your visit, you might encounter long lines for certain rides. The heavy security at the entrances provides reassurance but might deter those unfamiliar with it. With activities ranging from go carts, bumper cars, laser tag, mini golf and bowling, there's something for everyone. Unfortunately, I did

I want to report a black guy working in the karting. He yelled at me because I was taking videos when I was driving and he was VERY rude in front of everybody. I'm a woman and I'm 19 years old, I deserve respect.

they are friendly and the security is tight, which I love we will be back

Had a birthday party here for my daughter today. Service was horrible from the time we walked in the door. The room we booked was given to someone else. We had to move 3 times. Did not see our party host , other then when they brought our food. Half the games weren't working, bathrooms were dirty and the service sucked. Paid entirely too much money to be treated the way we were. Never will I return to this place.

Very poor safety practice rude staff very poorly managed a woman endangering her child while staff watches been here two hours been in one attraction and seen someone pass out and a fight

Had a kids birthday party here. It delivered when it came to the Entertainment and games (go karts, laser tag, bowling) but getting in was like going through airport security after 9 eleven. The guards were well placed but started rushing my party as if we weren't aware of the leaving time. I'm all for doing your job and other parties might need the space after but don't intrude on once in a life time moments by being too punctual especially when there is time left on a parties space. The food was over pri