Ultra Lanes Massapequa

Ultra Lanes Massapequa

Reviews Summary

The bowling alley receives mostly positive reviews (many 5-star ratings) for its fun atmosphere, friendly staff (especially Kevin, bartenders, and party hosts), and well-organized events. Customers praise the cosmic bowling, arcade, and food options. Multiple reviewers highlight successful birthday parties with attentive service. However, there are a few complaints about Groupon redemption issues (unclear blackout policies) and occasional cleanliness concerns with shoes and bathrooms. Some note inconsistent staff knowledge. Overall, it's considered a great venue for parties and casual bowling despite minor drawbacks.

About This Listing

Has Food
Good for kids
Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

Features

Has Food
Good for kids
Wheelchair Accessible

Contact Information

Address

4235 Merrick Rd 1st Floor

Massapequa, New York 11758

Hours

Monday 4-11PM
Tuesday 4-11PM
Wednesday 4-11PM
Thursday 4-11PM
Friday 12PM-1AM
Saturday 11AM-1AM
Sunday 11AM-10PM

Customer Reviews

Absolutely wonderful place! I went here with my boyfriend for our first date, and we still visit to relive the memories. Overall, the staff were excellent and kept everything running smoothly. We had the nicest bartender, front desk receptionist, and staff members. I would highly recommend booking an event here or just stopping by for a night out! The bowling alley is great, the arcade is fun, and the lounge with pool is awesome. Please stop by when you can ? the staff is so friendly, the place is well-kept

This place screwed me for a couple of hundred dollars! They took advantage of me calling to reserve two lanes to have in a couple of hours to celebrate my daughter?s birthday with some friends. They said one thing on the phone and did another when we were there with our guests knowing I wouldn't walk out. It was a rainy day and I called to ask for a couple of lanes for my daughter?s birthday. They seemed very helpful over the phone about making it a party package and being flexible with me to have 2 hours o

Had my Girl Scout troop?s end of the year party here and it was amazing! The booking was very simple, they had plenty of food options, the waitress and cook were so attentive and so pleasant to work with! They made this event for our girls so special and wonderful! I would definitely book another party here again!

The staff were very attentive, friendly, overall good experience! Shout out to Kevin and Anthony for making our sons 22nd birthday extra special providing great music and great vibes! Even singing happy birthday! Great place to bring your family!

Massapequa bowl is my home town bowling alley and I have had a great experience every timeI come. My son is in the instructional league here through Massapequa pal so I'm here weekly on Fridays and now know the staff, all are so friendly and accommodating. Randi is the best, enjoy seeing her weekly, and Kevin always hooks it up in the kitchen for snacks. If there are any issues they jump on them. My son also had his birthday party here and it was a great success. Bowling, food, and a dance party. Kids all l

I came here for the 1st time because I had a coupon from the newspaper. It was for 2 hours of unlimited bowling for 2 people & shoe rental was included all for $35. I presented my coupon & the girl at the desk told me I cannot use any Groupons & there were restrictions for the holiday week / school breaks. This isn't a Groupon. She still told me I couldn't use it & there was a sign on the door. The sign on the door stated they're not taking the newspaper coupons for a party of 6 only. But whatever, it was s

We had SUCH a fun time here! We were treated with such kindness and staff made sure we had everything that we needed. Kevin was phenomenal and got the audience engaged as he hosted a competitive game between each lane that was present - we ended up winning a gift card for buy one get one free game! Great hospitality, great food and drinks, great time all around.

Had my daughter's 4th birthday here this past weekend and she loved every second of it. Eleni and Ava were our party hosts and they were so easy to work with and made the party run smoothly. They did a wonderful job of decorating the room and going along with our theme. Everything was taken care of for us so we could enjoy the time with family and friends. The timing of the party was perfect for kids...1 hour of bowling, then a separate party room for food, games/dancing, and dessert. The kids ended th

Anthony Santorello Massapequa Bowl is hands down one of the best bowling alleys on Long Island! The place is clean, well-maintained, and has that perfect mix of retro charm and modern fun. The lanes are in great condition, and the staff is super friendly and helpful whether you're a casual bowler or a league regular like myself. I especially love the cosmic bowling nights ? the music, lights, and vibe are unmatched. Plus, the food and drinks from the snack bar are way better than you'd expect at a bowling

This place was a disaster from the moment we walked in. The lanes were dirty and still had food, spilled drinks, and trash left over from previous guests. Everything felt sticky?tables, seats, even the balls. The ball returns were overcrowded and disorganized, with no staff in sight to help. Speaking of staff, I didn't see a single adult working. Everyone appeared to be under 20, and it showed. The bartender clearly had no training?she admitted it was only her second day and was left to tend the bar alone.

The staff are very friendly and nice and accommodating, however the lanes are in very poor condition, and left my ball with chips and dirt, this is the first time i?ve rolled it too, brand new ball got abnormal scuffs from the lanes

We went bowling a random Saturday with our kids. Kevin was our server/bartender and he was amazing! He truly took care of us! Within seconds our food was prepared and our drinks were brought to us! Great experience!

We held an elementary school event at Ultra Lanes for over 350 moms and sons! Brenda and Randi, the events coordinators were very flexible in working with what we could afford! We were able to set our own schedule and they were very welcoming to other vendors to make our event the best it could be! We had a DJ upstairs, and a caricature artist/face painter/personalized trucker hat stations in the downstairs pool area. During the event, Randi continuously checked in to see how they could make our night even

Kevin is the best person there! He does it all. Cook, bar, waiter, etc. He is highly attentive to his customers and ensures that we have a great time. I will come back due to his client service!

I had a great experience at the bowling alley, and a big part of that was thanks to Josh. From the moment we walked in, he was friendly, welcoming, and super helpful. Whether it was setting up our lanes, helping with shoe rentals, or answering our questions, Josh handled everything with professionalism and a great . It's rare to find someone who genuinely seems to enjoy their job and goes the extra mile to make customers feel appreciated. Josh is definitely one of those people. I'll be back again soon, and

We were here for a fundraiser. They've done a ton of renovations, but what most impressed me was the service and attentiveness of Brandon. He was absolutely fantastic; very professional and responsive to any requests while we were there. This young man is truly management material! In all, each of the staff members were great, and I definitely be going back, as the overall experience was very good.

Frequent visitor of ultra lanes love to come and play pool and bowl, I know when Kevin is bartending that the service is beyond perfection food is also incredible and comes in super fast! I have had experience with the other bartenders and they don't even compete with satisfaction like Kevin does not only that but Kevin also makes you feel at home some place you would want to come back to.

We've bowled at Ultra Lanes twice. Both experiences were great! We have a toddler and he had such a great time. They have really cute dinosaur ramps to help them push the bowling ball down the lane. He loved it! Also, the arcade area is very fun. We plan on having his 4th birthday party here.

Kevin was an excellent bartender and cook. My fiance and I had a great time shooting pool and sharing a laugh. Wings were fire ??

So far, this place has been great to me and my friends. Staff is friendly, food is great, and experience has been awesome overall. My friends and I have become regulars, and I suggest you do as well. Definitely recommend here over any other alley in the area.

My kids and I absolutely love this place! I'm actually throwing my son's fourth birthday party here in a few months and we've actually been here for a party for a friend of theirs and they loved it and had such a blast. We've also been here on our own just a bowl for fun and it's just a lot of fun and the snacks are pretty good too. The party I have to say is very organized and a lot of fun and they have this little dance party after you eat pizza then they do the cake and then you get goodie bags (dependin

The staff was extremely friendly and I was able to send them the teams beforehand so that it would be all set up for our event. They did their best to make us happy.

This is best bowling alley ever!!! My group of friends and I come every Thursday to bowl and the employees are very accommodating and welcoming! They let us play our music and they are so excited when we come every week. We love it here!! I highly recommend this bowling alley for all your party and social gathering needs! :)

My daughter had her 8th Birthday Party in May. The kids had a blast. Brenda was helpful in planning the party. Our hostess Eleni was amazing and so helpful !

Love this place. Still gives you the nostalgic bowling alley feel, with great service from Kevin. Great music and reasonably priced for bowling drinks and food.

This is nowhere near where I live, but we participate in a league here because it's worth the drive. Employees and league members are always pleasant and very chill. They have food and drink options available, and a nice sunken bar area in the middle. League lanes are lit up on one side and other is for cosmic bowling or whatever it's called these days with the black lights. They're good about laying down a reasonable oil pattern for league nights, so I would assume they take care of things for open bowling

Kevin and Brandon are the best. They made my son?s 4th birthday party absolutely fantastic. Their attentiveness to our large party was exactly what we needed while we attended to all the kids and adults and made it completely hassle free.

We had a really nice birthday party for my 5 year old son today. Thank you Kevin for the wonderful food and to our hosts for making things easy for us.

Coming in from out of state and we had Kevin as our bartender and cook. The Buffalo wings were really good and the atmosphere was perfect for an evening of bowling and a round of pool.

I dont normally leave reviews but some things need to be shared. This place is just gross. Staff seem miserable as well. Been here numerous times. But this last visit will definitely be my last. Came to practice before my league night. The lanes are brutal. No exaggerating. Dry. Bone dry. Plus some lanes are literally peeling up. No maintenance is done here. The house balls(refused to use my own here) are just so beat up. Even the cleanliness of the place lacks. If I had kids I wouldn't bring them here. Co

adrianna was so very nice and friendly. my family and I went in for a birthday party and when we were having difficulties on the lane, adrianna helped us out and made our experience 10x better. Very nice place and atmosphere thanks to her and the other workers!

Foods great & family friendly. Marilyn was doing almost everything between the front desk running food taking our order getting game cards, really was a great help to me and my group and always did it with a smile and friendly tone. She handled the rude snappy customers that were in line ahead of us With perfect customer service. All and all great place and great night there. This is the new place I will be bowling with my friends and family

My son went to a birthday party here and had a blast! We are now planning his party and he wants to do it at Ultra Lanes too. Such a great experience and we highly recommend having a party here.

Had my daughter?s party here and it was such a great experience. My daughter and her friends had a great time. The scheduling was very easy and the hosts were very sweet and kind!

I came here with my friends to celebrate our last day of the classes and the staff were the sweetest people ever!! they were very kind and accommodating

Kevin is the best bartender/waiter love him and increase his raise thank you very much

Had my kids 3rd birthday party here and we are coming back for her 5th! Bowling in the dark with glow lights is awesome and a great room afterwards- great party place for kids !!

We ordered some finger food (chicken strips/ mozzarella sticks/ French fries/ & a Quesadilla) All the food (except the fries& chicken) were inedible. The mozzarella sticks were Not cooked & very weird consistency (We asked for something else, more chicken fingers instead- which they NEVER brought to us & the quesadilla was just 2 Tortillas w/ some melted cheese & some fake chicken. (Like it was heated in the microwave) & Just thrown on a plate! Was absolutely disgusting

Kevin was absolutely amazing and attentive. Didn't even feel like we were bowling with a bunch of kids! Super nice! Nice to see people working hard!

Had a blast with my coworkers. Kevin was the best and so attentive. Will definitely be coming back.

We come here with our son a lot and always have a good time. Friendly, helpful staff - and always fun music playing :)

Kevin is awesome sauce, best customer service ever! I had a lovely night with my friends and the atmosphere and music was amazing! 10/10

My name is Mike I live in massapequa Park, alone with my wife Susan, daughter and two grandkids.... Kevin is a mench... He was very accommodating, and later came back with beverages for all... My family thank the crew immensely ....outstanding experience.... Yes indeed will be back ??

Played pool here, the tables are pretty good and the bartender was extremely nice and attentive. The food and drinks were great

went today love the service they give you especially Mr.Kevin love his attention ask if we needed refills the pizza was amazing

Will not honor Groupons that don't have any explicit restrictions. We were one of 4 or 5 families that were denied with a simple ?we're not taking any Groupons today and the owner isn't here?. We had even called the night before and were told to just come on down and it would be taken care of. Obviously not the case.

Had an awesome time with my kiddos Kevin our server was great!!

Kevin is a great host he's been helping us the entire night and really cares about the people he's helping, he really gets the vibes of the bowling alley going and really knows how to make the experience fun.Kevin really is one of the best host to have.Couldn't ask for anyone better!!!!

Everyone had a great time at my sons 11th birthday party including the parents! The party attendants were great and so helpful! Highly recommend!

Loved this place. Great staff and management. Kevin was the best! Definitely going here again.

I attended a party at this venue in February. My son had such a great time we will be booking there for his birthday in December. The party was the right portion of time bowling to being in a private party room for kids that age with just an hour bowling and then kids head up to the private party room. The private room was great because it focused kids on eating rather having them run off to try to go bowl while still eating. This is a great contrast to larger chain bowling alleys like AMF which we have bee

I purchased a Groupon for my family. I called before I purchased to verify the information on the Groupon because it was an amazing deal. The representative confirmed the details. HOWEVER, upon our arrival, they REFUSED to honor the Groupon stating that it COULDN?T be redeemed while students were on break. The Groupon didn't state there were any ?blackout? dates and they refused to accept. It feels like a ?bait & switch? and we felt compelled to concede and handle it through a complaint.

I inquired about a birthday party for my kids and not even two days later received a friendly phone call explaining the entire event. Brenda was a pleasure speaking with and made everything sound effortless which was what I was looking for. It took me over a week to follow up. Good thing Brenda called me back to follow up on the event. I couldn't thank her enough because I was interested in booking but hadn't had the time to call back. Brenda went over all my questions and was thorough in her explanation of

I have been coming to this bowling alley since i was a kid, worked the birthday parties and now I am bringing my boys here for their birthday party! Talk about full circle! Love this place!

We went here to have some fun and go bowling , this place is great dark setting for bowling with a bunch of lights going on , great for kids and adults , they have an arcade which has fun games in it too, the food is great, typical bar finger foods , they have a bar for adults to to get drinks while you bowl. Parking right in the parking lot of the place , staff is good nice and helpful. I really liked the Buffalo chicken wings they are very good.

Ultra Lanes is the perfect venue for a birthday party or a fun night out. It's clean and has a new arcade area. The employees are friendly and hardworking. Booking a party with Brenda is easy and stress free. Looking forward to more visits and parties.

Marilyn was super helpful to us as we misunderstood how to use a Groupon that wasn't valid yet today when we went. She was very friendly, so we ended up just buying regular price for an hour and then played some arcade games. I liked how one side of the bowling alley was dark with disco balls and the other side was regularly lit, so we had the option of both on this Sunday night. We didn't get food tonight, but I enjoyed the pretzels bites last time we went. Will be returning to this location

Kevin was really excellent. Food and service were on point! Always a fun time here!

I frequently visit ultra lanes and my best visits are those when I am lucky to have Kevin as my bartender.

They posted an offer on groupon but after booking it on groupon, they wont honor the groupon. Their excuse was that they dont accept groupon after 6pm. But nowhere on the agreement does it say that. You have to be more transparent and let your patrons know beforehand on Groupon that u wont accept it after 6pm

Very friendly and attentive service! A great day with my kids and their friends. ??

Had a great time!! Went here with about 8 kids. Staff were so helpful.Food was great!!

such and amazing place and the most nicest people that work here! the best<3

I had my twins birthday on the April 24 there it was amazing it was very clean and they did an amazing job with birthday decorations and everything thing went smoothly .I did not have to worry about anything they did everything.They made sure that my guest have everything they needed.I was very happy with them and they kids had a blast. I will definitely recommend anyone to have a party or just to have a family night there it was so much fun.

Every time I visit Massapequa Bowl, we all have a great experience. With the help of their staff, I have organized multiple events here and they have always been well-planned, organized, and tons of fun. I highly recommend using Massapequa Bowl to host your next event; whether it is a birthday party, holiday party, staff event, or even just an afternoon of family fun, you won't be disappointed.

If anyone ever has the pleasure to speak with Brenda Kay to book events, she is amazing. I just booked my first gender reveal with Ultra Lanes and the process was so quick and convenient. Other places I've tried to inquire with just gave the run around rather than a straight forward answer. She listened to all my concerns and gave me confidence in a beautiful day to come. Can't wait! Thanks Brenda

Ultra lanes is the best bowling alley in the area we come here all the time. The staff are all very welcoming and nice!!

Rich and Maryland were the nicest and most heat warming people to talk to . They were a pleasure to have serve and talk to. Thank them very much for making my bowling trip fun and joyful.

The bowling alley has 2 options, a dark side for a cosmic bowling experience and a light side for regular bowling.

Rating it a 3 because the girl in the front was very nice . This place is so so dirty . The shoes look like they haven't been replaced in 20 years . The bathrooms are filthy , the place smells . We won't be returning .

Friendly staff, music not too loud where you can't speak and good wings, nuggets and fries

This place is a disaster. Bowl in a once a month league here. New staff very time. No one has a clue. Bowl anywhere else.

I had my child?s birthday party here and it was amazing! Eleni and Sarah were our party hostesses and they were very helpful and attentive. I would definitely Recommend!

We had an awesome time. The food was delicious. The service was fast!! Would definitely recommend it!

Great place! Kevin took wonderful care of our family party?? Thank you!

The food was very good, bowling was very fun with friends, my waiter and chef Kevin was really good.

Horrible outdated lanes that will literally destroy any personal balls you bring in, either the ball return or old broken down lanes took a chunk out of my ball right in the track of the roll. Not to mention don't think the lanes had been oiled in weeks. Any serious bowlers stay away!

We'd night it's kind of quiet nice place food and drinks are expensive drinks are like $15 each arcade games for tickets are like $1.50 to $3.00 over all it's a nice bowling alley

We had a party at Massapequa Bowl last night and had an awesome time. Our friends appreciated it so much. Brenda was so helpful arranging the menu with us. She answered all our questions and had good suggestions. Marilyn and Brianna were so helpful in setting up the lanes and food for us. They took great care of us all evening making sure all our needs were met and that everyone was happy. The chicken tenders are a must have!!! Many thanks to them. We definitely look forward to seeing them again.

My son enjoyed it and it was fun

Please keep Kevin at the bar!! He's amazing

Great atmosphere and amazingly friendly staff. And can't beat the deals

This is by far my favorite bowling alley on the island! Last year, I hosted my adult birthday party year at this location and my group had an absolute blast!! Brenda was so helpful in planning this event for me and always answered any questions that; she was truly so accommodating and made this a flawless booking experience. Shout out to the staff as well for making this such a great birthday for us adults! I just booked my birthday event again for this year and look forward to making this a tradition!

Lied about the hours, shut off the game mid-turn, and did not send our outstanding pre-paid food/drink orders. Rude service as well. Do not come here.

Dirtest bowling alley that I've ever been in. Dust everywhere. Lanes have residue that has built up since the start of COVID or longer. I guess that's why they still have COVID masks up on the TV screens. Game Cards were loaded with $.50 instead of $5.00. Flat Beer. I won't be back. Only reason there's two stars is because the land equipment worked the entire time

My man Kevin makes some of the best food only complaint is a user error on the usage of a fork

Kevin was great! Very nice and helpful

Cristina was absolutely amazing! Super helpful and friendly at the front desk. 10/10 employee, any establishment would be lucky to have her working for them. Will definitely come back because of her professionalism and positive/friendly demeanor.

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”