Tilt Studio Valley Mall

My wife and I discovered Tilt almost by accident. We wanted to try somewhere new for a date night and found it's just about perfect for some low pressure fun and games to get out of the house and just have a night out. We typically come here and then go get drinks. Great games to be had. The bowling is a favorite and we love to try to win a stuffed animal!

You better bring a few hundred bucks if you really want to play arcade games here, especially with children. There's also miniature golf and a ride that's always out of service, but it looks super fun. This arcade is huge, but it's missing one thing. Those photo booths that used to be in mall arcades. They were fun!

The very first game i tried to play did NOT work. This trend continued throughout the visit.. multiple games down, some not producing tickets. And to add, they don't fix the machine.. they just give you a free play on a nearby or similar game. So people will continue to swipe and not be able to play. How many people feel bad about saying something and are being ripped off? It was very expensive for each game. Claw machines are rigged, and some did not even close the claw. Ticket prizes are pitiful. Not m

I managed arcades for years and still maintain my own. I have told them multiple times I would be happy to come in and fix the games for them, but they refused. I spent $100 and $75 worth of games did not work at all. The staff is aware and is nice, but that doesn't fix the issue. This place needs to be shut down completely. Do not go here! You are wasting your money.

Tilt is a very expensive, terrible arcade. They have had the same soda, candy and food from 2020. Most of the games are broken, when I went I only seen one worker on the floor. They gave my friend a full time when they put in part time, all they do is smoke in the party room. If you want to go to an arcade DO NOT GO TO tilt studios

Great place to bring kids and have a great time. Alot of different types of games you can play from ski ball to basketball they also have mini golf, bumper cars and a small roller coaster. They have a ton of pinball machines as well.

Been coming to this fun spot since they opened. My kids(when they were teens) did the laser tag and a host of the other video games in here. It is a great spot for family?s to have fun. There is an area to order food. I haven't ever eaten there, so. I can't speak on that. The staff has always been honest, friendly, and professional. Always a great experience whenever I visit. Check it out for yourself, you'll be glad you did.

New update. I'd probably say that 40% of the games "work". We've been in multiple times in the span of a few months, and the same games are out of service. Nothing is being maintained. The claw machines have been set to drop the prize once the claw reaches the top. Most of them grab the prize and have zero tension to hold it. All of the ticket balls have been removed from the ticket ball claw machine. It's fair to say that collecting tickets at any reasonable rate is now gone. Save your time and money and b

Came across this place by complete accident?couldn't believe how much I felt like a little kid again! So many retro games, plus newer ones and cool little attractions. My 5 and 10 year old thoroughly enjoyed themselves

Always a fun time at Tilt. Games change occasionally but they have some main stay machines. From pinball to Fighting to VR games, they have what you're looking for. And the snack bar is great to eat something quick or have a refreshing beverage. Plenty to do and you'll want to return again and again. I only gave it 4 ?? because the money will add up if you're not paying attention.

Fun, games and beer. The beer part is true as long as you don't get a tap beer. The tap system apparently it's not set up correctly so that when a beer is bored you get all foam. Make it easy and order a bottled beer it will save time for sure. I have never eaten the food there nor do I think I will so I will not comment on the food. Putt-Putt course is fun, the pinball games are always fun and the bowling game is also fun just watch out for that foul line.

Rip off! Most games didnt even work and still took away card points. Many claw machines and most of them didnt even work or claw didnt even open. Way too overpriced. It's a shame because there's so many games, so much potential. My child was so upset she kept waisting points on games that wouldn't work correctly. NEVER returning.

When bad weather cancelled our plans, Tilt saved the day. Littles were excited to give mini golf a try. Grown ups were excited to learn they are rocking a 2 for 1 special. I confess to being skeptical as we walked back to what seemed a tiny space for the golf. It was perfect. Way less cheesy than most of the other places we have been. The holes were physically spaced out enough it didn't feel crowded despite several families already playing when we began. The holes were pleasantly challenging! A great way t

Having fun visiting in Tilt Studio that we spend so much for the games and forget the time already the mall is closing.lol. We got fries pillow as win prize in Whac a Mole games and enjoy playing bowling it was really fun. They have friendly and very helpful staff to ask around. We would love to go back in here again to play and feel nostalgic seeing old arcades games.

This place is a complete rip off, the have rigged every single claw machine to not be able to grab anything & half their machines don't work or steal your money & the staff just plays dumb & wont help you at all. Had prob 7 different machines steal my money or not pay the tickets out. Sucks cuz this place was nice the first month it opened but now it's a COMPLETE RIP OFF!! don't waste your money. This place needs shut down

We o ly spent an hour but they have some pretty amazing g and cool games here, will be back

This place is an absolute scam. Most of the games are old. The selection of games is heavily weighted to ticket games. And then half the games will take your card points and not function. Don't waste your time or money. Just to give you an idea of how little you get for what you spend, two kids used 500 points in 30 minutes at a cost of $100. For the same price we could've spent all day at a water park. It just isn't worth it.

This is our weekly spot. I enjoy bringing the kids for the Monday through Thursday deal. So, my 11 year old decided to celebrate her birthday there. Dana, our party host, was amazing. Hands down one of the best parties I've thrown for any of my children. Unfortunately, the man at the ticket counter ruined it by cursing at me in front of my kids and guest. Dana did step in to remove him before it went too far, but he was able to return before my kids, guests and I were able to walk away. If you can avoid him

Doubt that anyone actually looks at the reviews, considering the amount if complains that are made. Trust me, yes, the employees hate it here as much as you do. We're tired and pretty underpaid considering the amount of things that we have to do that are very much above our pay grade. Half of the games don't work. Yes, we have tried to fix them, and yes, we know it's broken. No, we can't put signs up saying it's broken. Customers complain a lot to the employees like we're able to do anything about it. Tha

It has an old game I haven't played in over 10 years dance dance revolution which really gave me a sense of nostalgia will definitely go back again

It's a great environment, not too many people usually and the games are well spaced out. A fair amount of the games did not work and would charge my game card anyways and their process for redeeming that is kinda ridiculous. Alot of the games that were down looked like they would be alot of fun.

I got a bag of 5,000 tickets and the claw grabbed it and stopped moving and the manager came over and said he couldn't give me my tickets. And all the the claw games either don't work or they can't pick the prizes up.

I've been going here off and on since they opened, and I mainly only play the Dance Dance Revolution Machine. Well, they've been broken since day 1 and 1 of them since it replaced a Pump It Up machine that NEVER worked. The one that replaced the Pump It Up machine barely works, and it's a shame because I think both pads work fine (all arrows work). Only problem with that machine is it flickers, bugs, and some songs don't even play music rendering the entire machine unplayable. Why it is still turned on is b

Had our son's birthday party at this location. The room was spacious and fit everyone comfortably. The kids enjoyed all the attractions, the food was well made and quite tasty. Staff was attentive and made the party a great experience for us. Will definitely recommend to friends and family. Thank you!

Hands down the most AMAZING arcade I've ever entered! MY JAW LITERALLY DROPPED! It's like if you combined an arcade/carnival/kid's casino all in one. Plus with putt-putt, bowling, laser tag, Giant claw machines, pinball, older games--(NeoGeo WHAT?!!!), newer games, a candy machine wall, it's own bathrooms, and a reasonably priced concession stand.... I personally could spend ALL DAY there!!! But I'd likely want to hit the lottery first, as I could see easily spending hundreds of dollars here! This is anyon

My son and I visited from Owings Mills on his 15th Birthday. We drove over to get Rad Pies, but saw this was in the area and decided to try it out. This place was alot bigger than we thought it would be. Basically comparable to Dave n Busters. I played the pin ball machines. The fact you can use your regular points to do everything it kinda gives it a slight edge on DnB because Tilt doesn't make you buy separate things to do VR games.

Tons of games but VERY expensive. All of the "bonuses" advertised are lies. All of the employees seemed to hate their lives. Biggest arcade I've ever been to with a ton of options for games but they are very expensive to play. Spent over 300 bucks and got a crappy 5 dollar toy. My kids did have fun but don't think we will be going back. If you like having a variety of games, it's great but bring your deep pockets.

This place was very cool and retro in a lot of ways with many new twist to an arcade. The also have mini golf, bumper cars, a ride and much more. They offer party rooms and team building as well. We will be back soon

False advertising (pic from poster in entry way) :( "We do all the work so you can enjoy the party!" - NOT TRUE! Found out the day of that there was NO HOST (let alone "highly trained dedicated") for our son's birthday party despite receiving a call earlier in the week confirming party details including name of the host and her assistant. Constantly waiting in line and tracking down employees to open the party room door, place order for drinks/pizzas (already confirmed over the phone), confirm details of

Overpriced, the games/machines cost way too many points to play. You barely get a chance to enjoy even a small sample of what they have here before your money vanishes and you are left with a few hundred points (tickets) and a handful of small candy to show for it. The only compliment I will give was the staff seemed sympathetic and were aware that the machines were unreliable, and will credit you if you ask...but if it's busy, good luck getting their attention. Don't go here. It's awful.

Came for Daytona USA, saw Indy 500 and Sega Super GT, and left with a big old smile on my face, but I'm still heartbroken that there were no Daytona USA cabinets. Also, the foot buttons on the 1st Mario & Sonic cabinet don't work, making some minigames impassable or impossible.

The reason I'm giving 3 stars is solely because there were more then just a few games that didn't work and none of them had any signage indicating they were out of order. Granted they will give you the credits back on the card, but after 3 or 4 times of the back and forth it just doesn't seem worth it. The kids did enjoy the laser tag and bumper cars.

Huge arcade with laser tag area, mini bowling, 18 hole mini golf and old arcade games. Most claw machines though don't even grab the items so beware.

Place is a joke. Took my kids there to have a good time and we played some games and won big. All together we won 2500 tickets. Went to cash them in they only told my kids you only have 143 tickets. I said no there's no way ans explained and told the guy which games we won on and he just looked at us like we was stupid. So I asked to talk to manager, he came over and I told him. He just turned around and walked away. Another issue was some games would take your points off card but you don't get a chance to

A majority of the games are a lot of fun it is a little pricey but most arcades are. The thing that bothers me it most of the claw machines are rigged and cost so many points to use only for them to not let anyone win. I've seen multiple people grab a toy perfectly and it wont even move it or pick it up a little. Takes the fun out of the games it's expensive enough to go maybe let people win the games once and awhile. Again most of the games are fun but don't bother with claw machines with toys in them.

Took my 9yo son and my 72 yo mother. Both had a great tine. Games are for all ages and families. I suggest going and spending a lot of time ttying the old and new games. The VR Roller-coaster was my sons favorite. The bench watching her grandson have fun was my mother's.

We took our three kids here to play. While there are many games to play, the claw machines are set up that the stuffed animals are way to heavy for each claw machine. The more frustrating part, however, is our son hit a "super bonus" on a game that was worth 8,000 tickets. When we swiped our card, it didn't even have 8,000 tickets after dropping $200. We talked to staff who told us that even though the game says the bonus is 8,000 tickets, it doesn't actually pay out what it says because there are limits on

Disappointed my favorite games aren't working properly (DDR/Initial D). The staff are attentive and nice, helped me quickly when I had cab issues. Hopefully can fix the games soon :( Edit: Returned 1/3/23 right side Initial D was still off... Not sure what repairs are looking like for it. DDR extreme screen was fixed, didn't test for HDD failure again though so unsure of condition

Love this place! Has a DDR machine and the price is really fair. Some of the gambling games like the coin and slot type of games are a little expensive but this place is really fun.

We have been going here for over a year. It is one of my autistic teen?s happy spots. There are 3 things on her must do list every time she goes. We went today, and unfortunately one of those things was gone . Derby Champion Club , a horse racing game was replaced by a virtual reality looking game. She was super sad.

Visited for the first time with the family June 28th. Kids are 11 and 9. The place was clean and cool. No complaints there. The place is huge with so much for kids to do. One of the main disappointments was how little the kids actually got to play. I bought 350 points, had them split it on two cards so that each kid got 175 points a piece. Well, every game is between 2-30 points per play. They used up their card in no time. The REALLY fun games are 30-40 points to play so swiping your card to play two times

Way better than expected it being inside of a mall I had low expectations but the utilization of the space was awesome Bowling mini golf laser tag bumper cars and a mini roller coaster not to mention the endless selection of games the pricing on the games could be a tiny bit better and the maintenance of the machines could use some improvement but overall a fun place to spend your day..........I Hosted my son's birthday party here our host Kelsey was super accommodating and the staff was friendly i enjoyed

Tilt is awesome. Honestly cannot understand where all these bad reviews are talking about. The location is massive, encompassing an arcade, laser tag, mini golf course, and food court. 4 stars because while the features and the staff were amazing, pricing is a little high compared with same-store category options. The complaints about non-working games are overblown. Yes, there will always be a few broken machines with the quantity they have, but the vast majority work just fine and you could spend hours w

We love tilt. I bring my son often today, we had a not so pleasant experience. Many machines are nit working properly and when I alerted staff and asked that an out of order sign be put up I was told they're not allowed to put out of order signs up. We wasted multiple credits trying to play games that didn't work. The one air hockey table isn't working, the ticket drop did not load our 700 plus points to the card. This was very disappointing to my son as he's been saving his points. The machine itself works

Great arcade! I love the Himalaya-type flat ride they have there. I just don't like how the staff seemed annoyed when I wanted to keep riding it. Like it's a ride I want to ride it.

Spent $40 and didn't get any tickets. Barely even got to play anything because a lot of the games wasn't working so I lost money and wasn't even staff really working. Pretty much every game we went to, just nothing. No points was add it to my card.

My fianc? and I are in our late twenties and come here every other month to play for an hour or so. We always make sure to stop by and play some pinball before we go see a movie at the theater. Love it here staff have always been friendly and we really appreciate the selection of games. It's nice that we can go from the coin pushers to axe throwing to retro arcade games all at the same place. Also LOVE the pizza, not sure what it is about it but it taste great.

Huge game room of lots and lots of games. Lots of older games too, including virtual fighters, teenage mutant ninja turtles, and pinball machines.

Took my great nephew and niece here today. Had so much fun laughing and playing games together. There were 3 machines that didn't work when tried to play. I went and got 3 yes 3 different workers. They all were so nice, and very helpful. They smiled and apologized and even gave a few free plays. I wish I knew the names of the employees. Top notch customer service.

We've been going since they opened... but it is getting super expensive and tons of stuff not working properly. Family did a package thing and spent a ton of $$, and it was supposed to include free game play for 3 hours on green and blue machines and some limited others, then have some points for other machines- yeh, that wasn't true. Almost all the green charged and the only blue were the old pin ball type stuff.. they made it sound like anything that didn't give tickets, but definitely was not true- coul

Really looking forward to a family night of arcade games. Spend $300 and every other games either out of order or eats your credits up. Staff was really good and helpful but it was frustrating to say the least. ISO maintenance.

I really wanted to give this place a 4 or 4.5 star review but it's more like a 3.5 than even a 4. The interior is well lit with a lot of games. It's seems fairly well maintained and clean. I observed people walking around and cleaning machines as people left one machine to move to another which is really nice. There is an ease of access to getting your game card and getting them filled and also to getting tickets onto the cards though every once in a while they seem to screw up and put tickets on the wr

We had my daughters birthday here this past weekend and I will say, it was the best party experience we have ever had. First of all, the pricing is very reasonable for all that you get. I was amazed by the amount of activities that come with the party package (we did the ultimate party package). They serve pizza which was good, hit with everyone, provide sodas, waters and they refill them as needed. The kids were able to do the arcade, Lazer tag, ride and bumper cars and even gotntondecorate thier own cupca

Plenty of fun arcade games, old and new. It's all I ever wanted.

It was fun for the the grandchildren. It was a little frustrating for the grandparents. For the most part the machines we wanted to play were working but we had trouble 4 or 5 times that the machines didn't work. It got bad enough that we stopped telling the workers about it. The workers were great and wanted to help us and wanted us to have a good time but the amount of machines that I assume were out of order because they were black was way too many in my opinion. The kids had fun and that's really all th

Awesome place....BUT...beware of the claw machines with the stuffed animals. The grip on the claw is a joke. Large variety of games, mini golf, small rides. Prizes are better with more points. Haven't eaten at the snack bar but looks decent. It has hot dogs, fries, pizza. Overall a wonderful family afternoon.

Half the games in there are broken or do not operate correctly. The only fun we had in there was the expensive Lazer tag ,and even then we had trouble with one of the back packs that you wear. Sadly, I think we will go elsewhere.

Wow, where do I start? I booked a group event for our boys end of season football party. Customer service explained it was 2 hours of unlimited game play, 2 attractions, pizza and soda. I get there early to settle and the manager Dayna was super helpful. Explained that our package was the only one that did not come with a party room which she could not understand. I asked where are the group of 20 kids supposed to eat their pizza and she stated in the kitchen area. She said she didn't feel this was acceptab

Decided to give this place a try even with all of the recent bad reviews. Horrible idea. Everyone needs to pay attention and listen to the reviews. We took our daughter here and even bought the $100 card to maximize our available game play. We encountered game after game that was not working properly. This includes games that are single player and games that are supposed to be able play as a team or group. Can't play as a group if not more than one of them is working. Of all the video games, and I am not in

I really enjoy coming here and blowing my money, we usually come here all the time, but today, a machine timed out and took some of my credits. I wasn't worried about the tickets, but the credits on the they cost money, and that's all I asked for. They stated in the system that it was used, but on the machine, there was an error code with 60 credits. I would have been fine with a new card with the points we lost but that wasn't an option. I will be reaching out to corporate about this issue.

Wasted $80. If I could give zero starts I would. Most of the games didn't even work and the claws on the claw machines didn't even close. My family and I use to come here all the time but we will not be returning.

This place is horrible waaaaay over-priced.. save your money the package deals are garbage you can't play half the games they offer....straight rip off that's for making my daughter have a shitty birthday

Absolutely had the time of our lives here! Even us adults were getting in on the fun lol My fiance's son played a game and won a case with 2,500 tickets inside!! Meanwhile, I learned that I suck at basketball and only won 130 tickets ?????? We rode the arcade horses, played basketball, bowling, a ton of other games and little man left there with a bunch of awesome toys that he win with all of his tickets from the games. Highly recommend checking this place out if you're looking for fun with the whole family

If I could rate 0 stars I would. Took our family here and each spent over $50. The cards didn't record any points for my mom or my grandmother. When talking to one of the staff (the white guy with all the tattoos in the ?party team? shirt) he said that I had 4 point when the cashier (Drew) said I just had 2800 (Drew was great) and the man in the blue shirt told me I was wrong so I went back to the cashier. He then said I had my points and when I asked to combine them he slammed the scanner on the table. D

the place is fun. many games and things to do. as many stated, there is more broken things than you care to experience. also a little pricey. if you do the math. on the points that everything cost. games cost $1-$5 apiece to play depending. putt putt was basic. air hockey was great fun as always. I wouldn't not go again but I would not plan to go again.

Way too expensive for the area and the games aren't really win-able. The staff and food court was fine, but this is a massive money waster.

Usually have good experiences with tilt until this evening 11-13-21 I had a registered card with 5000 points on , 2 others with over 1000 on. Had attendant put the 100$ special on the registered card so there should have been at least 10,000 on card. Next we played the new wizard of oz game gaining a handful of points and chips which was turned in only to say my card had 5,900 on total. The closing manager was not any help and would not listen and could only compensate by giving us 2k points and a full

Why a small score. Ok so let me start the place itself is packed with games. Not for all ages. Hardly any games for the tiny crowd. Yes chuck e cheese is not far but a wide mix of ages they should be accomodating. Most games are claw games, so plushie galore. Not many games to win tickets on. The horses were awesome my two year old nephew kept me busy with those. The Daytona 500 cars were pretty neat. The bowling lanes well... They weren't very fun since it was very short games. We didn't get to d

Have been here multiple times and always have a pleasant experience. Tonight was the complete opposite we spent more time hunting down employee to refund the points then we actually did playing functional games. Save your time and money and go to cluggys or funcastle.

It was fun for the kids, lots to do, but some what pricy.

Lots of fun stuff to do but beyond outrageously expensive. Unreal.

So many games broken but still take your points. Most games are way too expensive. Should have gone to Spinners or somewhere else in Frederick. Tilt was a waste of money. Update: I took advantage of a promotion. There wasn't enough staff to serve the foot traffic let alone go up to get points refunded every time a game was broken (at best it was somewhere between slightly busy and busy). There were A LOT of games broken (or had one gun broken, etc.), which was nothing other than frustrating. Tried a hand

Great environment. Always a good time when I take the kiddos up there.

We had so much fun for my sons birthday! My only complaint which is like many on here that there were a few games that I gave tokens to that didn't work. It was a seemingly busy place so we didn't bother the attendants. Very cool setup though!

The board that has prices is wrong $20. For 100 points they lie you only get 80. I just noticed it on my receipt. Tickets are a big rip off than anywhere else. When I played lazertag my gun was broken

I ENJOYED TILT??, MY [8 AND 4 YR OLD SON'S DEFINITELY,DID TOO!) BUT,THE PRICES ARE WAAAY,WAAAY,WAAAY$ TOO-HIGH. AS *THE PAMDEMIC HAS LEFT MOST FAMILIES BARELY ABLE TO PAY BILLS!* As GOOD MOTHERS and FATHERS...we WANT OUR CHILDREN to GO OUT and HAVE FUN ON THEIR TERMS...WHICH is WHY, I took 2 OF MY 3 SONS TO TILT. HOWEVER...SEEING THE PRICES of EVERYTHING had me VERY ANXIETY RIDDEN; ESPECIALLY DUE TO THE PANDEMIC ALREADY HAVING ME --> IN DEBT<----. If you all CATERED TO EVERYONE.... People who are IN DEBT [

Fun place... alot of the games take your credits but don't let you play. The claw games are so obviously rigged. Regardless tho my son has fun when we are there so that's all that matters.

Me and my nephew had a blast from the time we got here all the way to the time we left. While a couple of machines weren't working, those were few and far between plus they weren't games I were sad abput being broken. The one problem I had was that some of the redemption games seemed way too overpriced. My nephew wasted all his points on one game in just five minutes! Still, it wasn't a big problem with the regular machines, so if you aren't into getting tickets or prizes you'll be sure to get your money's

We had my sons 8th birthday party here. All and all i must say i was very impressed. My only complaints are the lack of guidance from staff as it was our first time here. The staff did not help or direct us on what to do which resulted in kids getting impatient, parenrs frustrated, and alot of unnessesary confusion. That said i loved the room goodie bags were awesome and so much is included in the party package plusy kids and their friends had a blast. We have our 6 year olds birthday coming up in December

Had a issue with a claw machine not working, we told a girl that was walking by who just glared at us and kept going. We went to the counter the girl there called someone to the game we had to walk back over to it, the girl had an attitude and kept yelling at my 8 year old to pick a game even though she never explained our credits wouldn't be put back on our card but he would have to choose another game.... was closing time the lights came on she told us we would have to go back to the counter to have our c