Tilt Amusements

Tilt Amusements

Reviews Summary

Overwhelmingly positive reviews highlight exceptional customer service, competitive pricing, and extensive pinball expertise. Customers consistently praise the professionalism, knowledge, and flexibility of the team, with many emphasizing fair deals, smooth transactions, and prompt delivery. Multiple buyers report returning for repeat purchases and highly recommend the service. A rare negative review cites scheduling issues for repairs, but the vast majority describe a trustworthy, skilled, and personable experience, often calling it the best place to buy pinball machines.

About This Listing

Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

Features

Wheelchair Accessible

Contact Information

Address

3087 Russell Rd

Ostrander, Ohio 43061

Customer Reviews

If you know anything or anybody about pinball, then you know Trent. I just entered the pinball world last month after playing virtual pinball for several months. My son told me about Pinside and the various barcades in the Columbus area. After many weeks of research and playing different tables I settled on Batman 66- a show I watched religiously when I was a kid. I looked at many pinball vendors- various prices and (distant) locations. Tilt Amusement was just up the road, and Trent had many tables IN

I can't imagine a better experience for a first purchase (or really any purchase after that). Trent is a professional by every definition of the word - he's extremely skilled and knowledgeable (both from the perspective of a competitive player and an operator / technician) and super down to earth. I'm not big on leaving online reviews, but these guys definitely deserve one. Just go. You'll be happy you did.

Trent and Deborah delivered my Godzilla pro and it was a great experience.Not only are they professional but down to earth just like family.Only problem is I may need another pin.

Was searching for a hard-to-find pinball accessory and Troy was able to refer me to another retailer that had one in stock. Really appreciate Tilt's outstanding customer service and professional communication and reliablity. Thank you so much! :-)

I just bought my first pinball machine from Trent, and I couldn't be happier about the experience. Trent was quick to respond to my questions, he gave me a great deal and shipped my pinball machine quickly, and the machine arrived in excellent condition. When I buy my next one, I'll definitely work with Trent again!

Knowledgeable, friendly, and extremely skilled. You will not be disappointed in working with Trent. I've purchased 2 pinball machines, and both were provided in excellent condition. Trent's ability to shop out a machine is nothing short of amazing. I am a customer for life.

Did a multi game trade/deal with Troy at Tilt Amusements that involved some pretty non standard events. Troy still made the entire thing an extremely smooth process. He also gave me a really fair value on my trade ins. I know the phrase can be overused but Troy and his staff really went above and beyond to make our deal happen. Machines arrived in excellent shape, and play perfectly. I honestly couldn't be happier with how things went. Troy is a stand up person to boot, extremely direct but still friendly.

Every time I deal with Trent, I am never disappointed. His prices are very reasonable, his inventory is nothing but great games, and he is very flexible with great communication. I have bought multiple games from him, and I plan to keep doing business with him. A definite diamond in the rough!!

People who know Trent / Tilt Amusements know what a great guy he is ! Sounds like the people who had an issue did not communicate well. I've been buying from Trent for 15 years and he always is nice and trys to work with you, even taking trades with fair value plus low prices on new pinballs.

Trent with Tilt Amusements is the go-to pinball source. I have purchased two LE machines from him. This is by far the most reasonable price and shipping. Trent is the pinball man for all your needs. Thanks Dennis Mi.

Phenomenal customer service, cost, and delivery. Troy provides competitive pricing and was responsive with order status. Delivery was one of the most professional I've seen.

Tilt is the best place to buy a new pinball. Great deal, ordered and was received within a week. Awesome communication and service. Highly recommended as these are the small companies I love to support.

The definitive pinball distributor in the US. Everyone who is serious in the pinball scene knows to go to Tilt! I see a handful of bad reviews, but I can tell that these are people with unrealistic expectations or people that are just angry because their pinball machines are broken. Pinball is a boutique hobby. There are only a handful of distributors / repair people out there with a high level of experience, so they are in demand. Tilt is run by folks that have been in the hobby for decades and they truly

I looked all over the world and trent at tilt had the best price by far. Delivered it, and even risked his life getting my machine down my basement stairs. Tilt has made me very happy and I've been recommending them to all my friends.

Worst service ever, waited two weeks to have somebody come out and repair my pinball machine, called on Monday to have the person come out, to find out he can't come until Wednesday, called on Wednesday morning to see when they would be out stating that they won't be out til 10am which was 1 hour and 30 minutes later than what was agreed upon, later got a call stating that he won't be able to come until later, sent a text three hours later to find out that he won't be coming today and doesn't know what time

We have had ZERO problems with Trent. excellent service to our store in Florida with used pins.

Exceptional customer service and Trent is the nicest to work with. They always have pinball machines in stock which is amazing!!

Dealt with Troy at the illinois location. One of the best places to buy pins from. More than satisfied!!

Super awesome place. Trent and Deborah were extremely helpful and knowledgeable about finding a pinball machine that suited me. :)

Trent rules! Very informative on everything we needed. If you need a machine, hit this guy up.

Most excellent doing business with them!

Great customer service!

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”