The Operating Room Ankeny

The Operating Room Ankeny

Reviews Summary

The Operating Room generally receives positive feedback for its fun atmosphere, diverse game selection, and friendly staff, with many praising the clean environment and unique drinks like slushies. Most reviews highlight it as a great spot for both adults and kids, with high ratings for entertainment and service. However, some criticize high game prices, technical issues with card systems, and occasional poor customer service, particularly during busy times. A few negative reviews mention unaddressed billing errors and watered-down drinks. Overall, it’s a popular arcade bar with minor operational flaws.

About This Listing

Has Arcade Cabinets
Has Food
Has Pinball Machines
Good for kids
Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

What to Expect from Pinball Tables in Arcades

Step up to a pinball table and dive into a vibrant, hands-on experience! Modern machines, like those from Stern or Jersey Jack, feature dazzling LCD screens, immersive themes (Star Wars, Stranger Things), and dynamic soundtracks. You’ll use flipper buttons to launch a steel ball, aiming for targets, ramps, and bumpers to rack up points. Each table has unique missions—hit specific targets to unlock bonuses or multiball modes for high-scoring chaos. Expect tactile thrills, flashing lights, and a lively crowd vibe, with tables rewarding skill and quick reflexes. Perfect for casual fun or competitive play, pinball delivers timeless arcade excitement in 2025.

Features

Has Arcade Cabinets
Has Food
Has Pinball Machines
Good for kids
Wheelchair Accessible

Contact Information

Address

1631 SW Main St Suite 105

Ankeny, Iowa 50023

Hours

Monday Closed
Tuesday 1-11PM
Wednesday 1-11PM
Thursday 1PM-1AM
Friday 1PM-1AM
Saturday 11AM-1AM
Sunday 11AM-11PM

Customer Reviews

I think The Operating Room in Ankeny makes for an enjoyable family night for all. My daughters have a good time when I take them to the Operating Room We enjoy playing competitive Pac Man (4 players) and Mario Kart, the motorcycle game, the car racing game, the Jurassic Park game and the Tomb Raider game. Great time for all of us!

My fiancee and I reserved a table late last year for our wedding. When we arrived at our table, no one approached our group to ask us if we were the wedding party or to take our order. We were there for 20 minutes and no one even acknowledged us. We decided to leave because it seemed that the staff couldn't handle such a large party (that they had advanced warning of) and we could get much more affordable pizza and a better game selection at UpDown.

Place is actually really fun for millennials! The drinks are great! The music is just right! Some of the games don't work, but you'll have that. A must visit place if you're from out of town/state! Staff is also great and very kind!

The Operating Room staff are all super Amazing. The organization is clean and kid friendly as well. No bad encounter. The Drinks were made up to standard and the games were definitely a hit. Will be back in the future!

Ambiance is way better than other barcade establishments. The games all function and the staff is very attentive. Would be nice to see some of the games lower in price for play but it's a source of income so I understand. The redemption prizes aren't the most fancy or amazing for an establishment for adults but the games are top notch and the variety of cocktails really shine. The establishment is very clean and the rewarding feeling of hitting a jackpot is something special.

They have the newest pinball machines and well maintained for the amount of people playing them! They also have pinball Tournaments as well.

Kasey and the entire Operating Room crew made our event a night to remember for all of our guests. Great service from everyone involved. From the planning and communication prior, to the food and bar service the night of, and everything in between, we couldn't have asked for a better outcome. Highly recommended choice to have a great time!

A great place for everyone to enjoy! Super friendly staff and well-maintained games, including a ton of pinball.

A great variety of games and entertainment options for kids and young adults alike. The arcade uses machines that accept ?credits? rather than coins on a card that you pre-purchase and load with credits. Would have really liked a conversion listed for real-dollar amounts to credits posted somewhere reasonably within view. I felt confused about how many credits we were buying.

Very clean and well kept arcade games! The staff is wonderful and friendly. Highly recommend this place for a fun evening out.

Awesome pinball lineup and variety of other fun games to play. Super clean and comfortable environment with friendly staff. Great for families or a date night. We enjoy it so much we've driven up from Omaha multiple times!

Great way to spend time on a rainy evening with my family and friends! My kids loved the games! (so did the adults!) We had pizza from Fong's and it was great! The staff was helpful and friendly. My kids are already planning their return! My husband and I plan to come back without them! ;)

Nice place, great for the kids. I may be old when I say this but the music was too loud to have nice conversation, but that's really a minor thing and hardly a complaint. Be warned though, they get food from a nearby pizzaria so if you don't want pizza you'll need to get food somewhere else. The pizza is good though.

Fun place to take the kids during the day. It's also nice that after 8 PM it is 18+ only. Some of the drinks are pricey and some are very reasonable. Good variety of games, just wish there was a little more. Skeeball, a fee basketball games, a ton of pinball machines and your average racing games plus a handful of other things. The games are a little more expensive than I think they should be. Overall though, it's a fun place to go to every once in a while when we just want to get out for a little bit. Also

Great atmosphere, drinks, and knowledgable staff. From out of town and was treated like a local and helped with questions

Loaded a game card on their machine, and the money charged to our bank account yet the credits did not load to the game card we purchased. We went to the bar to resolve the issue, and the bartenders (who were very kind) texted their manager about the issue. After waiting for over an hour, and sending a screen shot of the charge to our bank account to the manager we were told it wasn't their issue since it charged our card but didn't show up in their system? Very frustrating. They offered no compensation fo

Brought my kids here over the weekend. The games were awesome they had a blast playing Mario kart. The staff was amazing, especially when my son set his card on the top part of the game and it slipped down, they were able to get it out for him!

I just went here for the first time and it was a Sunday night. There were only several customers there, so it was easy to play whatever I wanted without having to wait. I really enjoyed the wide selection of games. The staff was helpful in instructing us how to add money to the cards.

I spent 50$ there and got a little 10c keychain don't recommend this place sucks

Staff was amazing, had a great time with the variety of drinks on the menu and really enjoyed the pinball games!

Had a fun & relaxed Wednesday date night here. Bartenders were friendly. Hand sanitizer readily available & everything was very clean. Drinks were good and got lots of fun prizes to bring home to our kiddo.

Bad trip tonight. We won atleast 500 tickets over the span of like an hour spent with our daughter. However for some reason the ticket machine was only showing 99 (a couple was nice though and gave up some tickets to speed things up as alot of people were in line, I meant to thank them and pay them back but inadvertantly spaced it off as I rushed to get out of there).

We like this place a little to much, the finance and friends spent to much but fun times and memories are worth it

The people were so helpful and they seemed very knowledgeable about the games. The drinks are also so yummy! A MUST TRY!

Half of the games are either out of order or glitched out. Probably won't be coming back. If your establishment is provide entertainment via an arcade, most customers walking are expecting that the games are in working order.

As if the West Glen location wasn't awesome enough! I love the open floor plan and all the cool games. They even have a kid-friendly non-alcoholic slushie available for the kiddos! Same awesome vibe as the original location but this location caters food from Fong's. How cool! If you're in the Ankeny area, it's definitely a place to stop by. Bring the kids during the day or have a date night! Highly recommend!

Fun place! Drinks are pricey but over all good time.

Not the best bar/arcade around. The location in West Des Moines is definitely more worth the money! The drinks there are better and they have a better variety of games, they also have better staff that make your time there more enjoyable!

Loved it here! Such a fun place to go to as any age, great games. Prizes were lacking a bit but that's probably because there were some people ahead of me getting a ton of prizes.

Took 6 kiddos and of course loaded all their cards separate as most kiddos already had their own cards. Well check my bank acct next day and I have 7 charges not 6 posted to my account. Called to see about getting it fixed or made right. They took info to look into it. We'll Never got back to me. Super unprofessional. Way to rip off your customers.

Place was clean and staff helpful. Plenty of hand sanitizer around in strategic locations. Staff was also going around and sanitizing stations. Overall everyone did good and we enjoyed our evening. We won enough tickets for a drink holder.

My friend and I both tried to go here but the bouncer was very rude. We are both over 25 and he tried to say our IDs are fake because of an app on his phone that scanned them. They really need to find a different way to test the validity of IDs or they will continue to loss customers. Will not recommend this place. Save your money and go down the street to whiskey river. Edit. Went back to ask for his name and he said he wouldn't give it to me and to go ahead and write the bad review. So thank you bouncer

Overrated and over priced. Paid $18 for two 4 oz slushies. Bartenders could care less about their job and were hiding in the back the majority of the time. God forbid you inconvenience them to make you a drink. Won't be going back.

So much potential, poorly executed. Expected this to be an adult arcade bar with pinball, skeeball, vintage arcade games, etc. Instead it's a bunch of kids games and claw machines. Waited over 5 minutes for one of the 3 bar tenders to put their phones down and acknowledge us to order a drink (we were the only ones standing there). Then the only machine which dispenses "token" cards broke. Save yourself the frustration and go to up-down.

It's a grown up game room with a really nice bar. Where else can a guy play pinball or video games and have a nice pour of Knob Creek at a very reasonable price? THIS PLACE, that's where. Go. Have fun. Be the pinball wizard again.

Good drinks and selection of games. We went for a company event so I can't say how busy it gets. Staff was very nice

Staff is always happy! Place is clean! Nice to have a fun place for kids and adults in The District!!!

Went in to purchase a gift card, manager was on her phone and ignoring me while I was asking questions. She was very rude and disrespectful. Two men then approached her she then stopped what she was doing to talk to them about how she would be there in a minute to play games and drink with them. All while still ignoring me and not helping at all.

I think I like this place too much sometimes. Great drinks, staff, and most of all PINBALL. Always clean. Great to be able to order Fongs from there as well.

This place is amazing! We always have so much fun here. The bartenders are always awesome and the games are a blast.

Great place lots of fun to go and hang with your friends. Also it's always clean.

Every time we go there the staff is so polite and personable!

The Operating Room is fantastic. Hands down the best arcade games in the state of Iowa. Delicious slushies and everything is fairly priced. I will be back.

The operating room brings back my childhood?It's an amazing place that will put a smile on your face. The staff has Great customer service ?.

Affordable family fun, staff is great, but the points prize machine wiped our card and after an hour, the kids were still unable to get there prizes and we had hours to drive, so we couldn't wait anymore ??

What a great place to go do something fun and different! Love the cold slushie drinks during summer! And it is very well kept, everything was nice and clean.

Pretty good bar experience. Some of the prize games are set to not pay out but that's to be expected. Otherwise good drinks and atmosphere.

place is clean, bartenders are attentive, good drinks. fun time!

Always the friendliest staff, good variety of games and drinks, great service, hands down best bar in Ankeny

Super fun place! Good drinks and very friendly! Won this cutie!

More expensive than most arcade bars ($1 per play on most games) and I am 99% certain they are watering down the liquor because I had over 10 mix drinks and a shot and I'm normally drunk after 3 ?? maybe pregame beforehand if you plan on going here or just drive a bit further for Up Down..

Soooo much fun for both adults and kids! We always have such a great time stopping in here for some games, slushies, and a ton of cool decor to look at!

I am a huge fan of the operating room, it's a super fun and family friendly location. Best line up of games around.

This place is awesome! I absolutely love the slushies and all of the pinball machines. The owners are wonderful people and we love going there!

I had over 1,500 ticket and went to check how many tickes I han and i had 135. When you chech your ticketa on the ticket spender people can take you tickets when they chek there balance after you.

Fun games but not a lot of games get you tickets so it is had to get prized food is ok too.

Fun place to cool down in the summer with one of their unique slushies. Especially cool if you like to play games and not just sit around when you're out.

Good selection of pin ball games. Nice place for take the kids and hang for a bit! Friendly staff!

Fantastic establishment! Perfect for a trip with the kids during the day or a date night. I highly recommend the slushie flight!

Knowledgeable bartender and fun drinks with a relaxed atmosphere while we didn't win any prizes we had a good time and will be back again

Great place! Staff is great. Always a good time.

Always a great time - perfect atmosphere, great games, and fun unique drink options!

Poor management, complete lack of customer service. Do not go here if you expect to have fair winnings and a good time. Have seen similar comments from previous reviews on poor management surprised nothing has changed.

This place is so horrible, do not use the money machine to check your tickets or else you have a 70 percent chance of getting your tickets stolen and the employees do not care anf do nothing to help. Go some where else)))

I'm a huge fan of gaming, especially pinball, this place has it all! Great selection of beer, great staff and great games!

It's a lot of fun, kids love it and we (adults) love the pinball games!

It was a fun place to spend a few hours between soccer games. Would definitely come again!

I still wish they had an earlier cut off for kids, but this place is really fun. Really like the new Willy Wonka machine.

Nice atmosphere, but the location is a bit small. Great place to take a few friends.

Fun bar with arcade games including a dozen ish pinball games & friendly staff. I'll visit again!

The games were fun. You can bring kids but only until a certain time.

Great staff wonderful hospitality alot of fun just like being 21 again

Great place to have fun with family and friends. Great games and atmosphere.

Great place for families!! Totally will return and have more fun!! Awesome!!

Great place to take the family or to go for date night

Man, this place unimpressed me in many ways,.....I would like the owner or main manager to reach out to me.

Other than losing so quickly on some games to the little one, it's a good time.

Cool place, Cool people, 10/10 would recommend

Fun times with the family

Pin ball machine heaven. Good drinks. The hobbit pin ball machine there is my favorite.

Fun place. But gets stale after first few visits.

Fun place - especially Sundays for game specials

This place is a Blast and a Half fun games and great atmosphere.

So many fun games to play. Hold my beer while I play some arcades.

Fun Arcade bar! Great drinks and great bartenders.

Small arcade, but a little of everything. Good times on a rainy day.

Lots of fun but needs to serve food

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”

Are pinball tables still good in this modern age?

Yes, pinball tables in arcades remain a blast. Their hands-on, skill-driven gameplay delivers a thrill digital games can’t match, blending nostalgia with modern flair. Newer tables from Stern and Jersey Jack feature LCD screens and themes like Avengers or Stranger Things, keeping things exciting. Arcades are seeing a pinball resurgence with vibrant scenes and tournaments like IFPA events drawing crowds. Though less common than video games, pinball’s tactile charm and community vibe make it a standout arcade experience in 2025.