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The Hideout Gaming Center

The Hideout Gaming Center

Reviews Summary

Most reviews are highly positive (5-star), praising the venue as a fun, safe space for kids with great service, reasonable prices, and excellent party packages. Some highlight the helpful staff and tasty food. A few mention issues like inaccurate hours or a negative experience with the owner, but overall, it's recommended for gaming and parties. The 4-star review notes mixed feelings due to unrelated business history, while the 1-star criticizes the owner's behavior.

About This Listing

Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

Features

Wheelchair Accessible

Contact Information

Address

Genesee Mall, 100 Genesee St

Auburn, New York 13021

Visit Website Call Now Get Directions

Hours

Monday Closed
Tuesday 3-8PM
Wednesday 3-8PM
Thursday 3-8PM
Friday 3-9PM
Saturday 12-9PM
Sunday Closed

Customer Reviews

I gave the owner months to do the right thing and take down his false allegations due to him having a dog off leash and scaring me. He has yet to be a man and own up to his lies and instead uses the situation to promote his business. I'd stay far away from this company, unless you are okay with baseless lies to help promote them. We talked like two men, but instead you showed you have a child?s maturity. Enjoy your business.

Rent is terrible from what I hear my great grandmother used to own the business. They want it back, but since that I guess it got a little out of hand so that business got permanently closed close and then the hideout moved in. It's it's just a mess, but from what I hear is terrible that court dates going on now from when I thought about it pretty cool and I would say I would be sad to hear that if they close this location, but not going to a new one it's gonna be pretty sad. I wanna get in here and see wha

They opened just for the party I had for my sons 16th birthday. Daryl and Daryl were very nice and helpful! So glad to have something in Auburn for kids!

Perfect venue for holding birthday parties for all generations interested in arcade gaming

Good place but the hours on the website are messed up. They need to change the hours on their website because it's saying that they're open from 12:00 to 8 and we got here on Tuesday at 2:00 and they're not even open so you guys need to change your hours on the website. It's Tuesday and my son was very excited to go here and meet up with his one of his friends but you guys are not open so can you guys please go to your website and fix the hours on the front page of Google

Highly recommend to anyone interested in booking a party! Different packages available, easy to book, they take care of everything, had two people helping the kids with anything they needed, and grabbed me whatever I needed as asked! Very professional AND FUN!

Such a great atmosphere is a safe place for children to hang out. There are food and beverages sold here as well fried chicken is full of flavor and very crispy.

If you're kids a loner and a gamer. Pull up. Safe place for kids. They even might make a friend. Plus affordable

Owners chill, got a good setup and reasonable prices. If I was still a kid and I didn't have my own consoles, I'd be going there every weekend.

One word excellent!! Awesome food, my friend said check it out and glad I did and really glad it's real close to my place.

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”