The Cool Place - Albany

The Cool Place - Albany

Reviews Summary

The Cool Place receives overwhelmingly positive feedback, with most reviews praising its diverse gaming options (VR, consoles, card/board games), friendly staff, and family-friendly atmosphere. Many highlight it as a great spot for parties and socializing. A few lower ratings mention desires for more inventory, clearer pricing, or arcade-style games. The venue is particularly noted for its unique offerings, helpful owners, and being a welcoming space for all ages and gaming interests. Minor critiques focus on expanding product selection and improving some service aspects. Overall, it's highly recommended as a fun, inclusive gaming hub.

About This Listing

Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

Features

Wheelchair Accessible

Contact Information

Address

2601 Dawson Rd D23

Albany, Georgia 31707

Hours

Monday Closed
Tuesday Closed
Wednesday 3-7PM
Thursday 3-7PM
Friday 12-9PM
Saturday 12-8PM
Sunday 12-6PM

Customer Reviews

Love coming here to get Pokemon cards, they always have great prices! They're also very speedy when it comes to trade-ins. Would recommend. I seem to always have good luck on pulls when I'm here! ??

It's a nice little game store that I gladly recommend. However, it would be nice to have a larger selection of retro games.

My daughter had the best time here for her 16th birthday. Her friends want to go back and do just the karaoke lounge. My son loved the virtual reality games. We will be back!

This place was everything that I needed it to be and more. I had my son's 10th birthday party there and the staff was amazing. In a world where good customer service is almost nonexistent, Matthew was a welcomed change. Matthew was knowledgeable, patient, and accommodating. There was plenty of games to entertain each child without too much of a wait. My son's favorite was the VR. I would definitely recommend this place.

Truly a great place to do business with. We flew down to Tampa for tcg con and got pretty much all of my cards from their booth. Incredibly honest and genuine people. Thank you for making my bachelor party worth the trip! Halim and river were great to buy from. Highly recommend checking them out!

Great store with a lot to offer. love the size for various events. visited specifically for a warhammer 40k tournament and was pleased with how well it was run.

Just like the name says... Its a Cool Place to come and catch up with other Magic The Gathering, Pokemon and video game players, Anime enthusiasts...

Great place with lots of different activities. Consoles, board games and even VR. Owners are incredibly nice and host some of the best gaming events I've been a part of. A must visit in the Albany area for anyone with nerdy hobbies.

We absolutely love it here. The manager Mat is very knowledgeable and very kind and answers all questions we have. Cannot recommend enough!

Love the atmosphere. Matt makes the place a great place to come play cards and hangout. Lots of room for card playing.

This place is always pretty chill and cool whenever I come by. Anyone who likes anime, magic, figures and what nots should stop by even if it's just to look around. Also they have a really cool karaoke booth which is a bonus because we don't have very many things to do in Albany so check it out.

I played my first FNM in over a year here and really enjoyed it. Very nice and spacious store with plenty of options for non card game enjoyers. All of the players were very welcoming. The shop worker, Monk, was very nice and helpful too.

Glad to have a Friendly Local Game Store in the area! Thanks for the fun times & new friends ??

My son really enjoyed his 6th birthday party here! Lots of gaming for kids & adults also.

Plenty of room to play games, very clean with a good selection of games. Matt is very attentive and friendly.

The Cool Place is great for folks of all ages! Matt the manager is the best!

Had a blast with my son and his friends for a Birthday party

Amazing experience every time! Great people and atmosphere

Retro gaming. Anime. Video games. Anime figures. Toys. Funko pop. Manga. Rare hard to find golden classics. Offer trade in for credit and occasionally cash. Avoid GameStop and shop local!!!!

The staff is always super polite, the atmosphere is very comfortable and family-friendly, and there's tons of choices for how to spend your time and money. Good stock of board games, trading cards, and the karaoke pod is pretty sweet too.

So I honestly was wrong I was having a rough day and was a little aggravated and I was slightly snappy towards staff because I couldn't get my Groupon to act right. But once it did they so helpful you guys they acted like I was just an angel the whole time. River even took time out to explain the trigger controls to me and my son. It was a 10 out of 10 I will always come visit when I'm home. Thank you guys and I'm so sorry especially River. Y?all are amazing. Top tier !!!

Great atmosphere, friendly staff, and just a "cool place" to hang out. Whether you're passing through, looking to try out VR, some board games, or maybe some video games, The Cool Place won't disappoint. Reasonable prices on game time/hangout time. Feel free to stop by and browse, or stay awhile and play some games with some new friends!

the name is just as it is business title... a cool place. it's got games you can play for a very generous fee. they have 4 vr pads you can play on with friends or individually and have dnd and board games for all ages

My child had a great experience! She loved the Oculus Rift virtual reality games! They forgot to give us a 25% discount given on Thursdays, so the staff gifted my daughter a Dip n Dots treat! She demolished while watching Guitar Hero!

Man, if you're in the Albany/Lee area, you have got to come check this place out. It's like an adult arcade with VR, Arcade Games, and KARAOKE!!! I just tried out the karaoke studio with my crew of four, and I've got to say this was hands down the coolest karaoke experience I've had. Really great sound quality, awesome sound proofed studio, and beers @ half off! Come check it out!

I'm a fan of this place. My favorite this is ping pong. They mainly sell trading cards.

This is an amazing place for any type of gamer. From cards to consoles. If you wanna game or talk gaming this is the place. With a great price on gaming you can play the most up to date consoles and even buy classics. You can lose your self in one of the D&D and in an entire virtual reality. Extremely nice and respectful people. They have drinks and snacks. It's a good place to relax. Games along the lines of rock band, ping pong, fortnight, madden, 2k, beat saber, and magic is not even a fraction of the ga

It's a wonderful gaming space. I went in to trade some old Xbox 2 disc. Everyone was very nice. Mike was great ????. He told me how it all worked.

I'm late in writing my review but felt I needed to. The owner AND his wife were both always very pleasant and helpful with my son when I would take him for monthly VR game time. This place was recommended to me by my child?s therapist to help in his social skills (autistic /ASD). They have any board game, card game, and beyond.

Absolutely amazing place. The Virtual Reality (VR) games are beyond my wildest expectations. The owners spent time getting my family and I set up and explained the benefits of each game. As a novice, I did not expect the realism of being immersed in a movie or game. A totally different experience than playing a game while watching a screen. They offer passive VR experiences, where you are an observer in a movie or a person taking a tour to an exotic location, to full on interactive participatory multi-

The cool spot is a amazing place to make new friends and have fun. If you are a table top, video game, or card game enthusiast, than this is the place for you! I visited my second time and the managment and locals there were awesome. I will be returning very soon.

We had our 9 year olds birthday party here. It was great! The workers made sure that the kids all were set up and everything was working, even as they moved stations frequently. It was a great experience.

We had our son?s birthday party there! Very cool and unique space. The karaoke center was a great highlight for the older crowd. Staff was great too.

The cool place is really fun place to hang out. The staff was very friendly and welcoming and the store has a wide variety of things to do. My significant other and I went there on date night and had a great time playing fun board games!

The staff is truly friendly and extremely knowledgeable. There are Huge areas for play. VR, 150" Screen, Karaoke Both, this place has it all. Best LGS in southwest Georgia????????

I went here for a Warhammer 40,000 Tournament. The space is very large, and you have a lot of room around the tables and gaming areas. They serve alcohol (beer/hard cider) at a small bar and have a pretty broad selection. Although I didn't use it, their VR and projector gaming areas were large and well equipped. The miniature gaming tables were a comfortable height, had a good amount of terrain stored underneath, and some had cup holders, which was helpful for the previously mentioned beer. All in all, good

Met Halim and River for the first time at TCG Con in Tampa. They are both great people, very knowledgeable about the industry, and had impressive products. Their prices were the best in the convention. Hope to see them again soon at another convention, but will definitely be dealing with them online for future purchases.

Fantastic. Took me back to my childhood

The place is loaded with awesome things for any fellow nerd with any background. From running D&D campaigns to playing VR there's something for everyone. Will be returning with my sons.

The Cool Place is one of the best, if not the best, gaming stores I've ever been to, mostly due to the customer service alone, but also it's a lot of fun! You can hop on the VR machine and play some really immersive and fun games, or you can play one of the games they have set up such as Mortal Kombat 11 or Street Fighter V, and you can get great and rare games there for an incredibly decent price! If you're ever in the Albany area this is DEFINITELY the place to check out, you don't wanna miss The Cool Pla

Unique vision of a business. Im just in town for work and stumble upon this place in Albany mall. It's awesome! I've never used VR b4. I will become a regular here. Such a great experience being in the open virtual world.

I will never attend an event here again. After winning an event at this complete joke of a business, i recieved 28 dollars prize payout for an event i payed 20 dollars to attend. When i asked if we could at least call it an even thirty, the wife of the owner for cheap with me and started muttering about the electricity it had cost them to open the store early. After helping to run events for literally years, sacrificing my time, donating my terrain supplies and helping to help fill seats for their warhammer

Hands down the best place to hang out for those who are interested in board games, card game, video game, or experiencing VR. The Cool Place has friendly and knowledgeable staff as well plenty of room to sit down and relax, play some game or just watch the big screen.

Great place to gather and game. Update: dropped to 3 stars. The gaming we do has been marginalized in favor of other activities, even though we don't impact them at all. We all were charged for table space, even though we actually didn't game that night.

Great place for your next party! I love the staff and the atmosphere! The Friday night magic is always a blast too

Great atmosphere for hanging out. Large selection of products. Fun games selection. Great events planned. Overall awesome store. Plan on going back soon. Great place to take the kids while at the mall.

As a gamer for over 20 years I can honestly say The Cool Place is got something for everyone. From tabletop games to the latest computer games and even VR. Anime? It's here! I would highly recommend!

Amazing place, so far!! About to try my favorite VR game before I go purchasing my own. The current deals are amazing also! Highly recommended to come soon.

Great place to have in Albany. Relaxing and welcoming atmosphere. Owners are very nice and are attentive to their customers. Between all the cards and games, there's something here for everyone.

They have a bit of everything from TCG to vintage consol games even a decent selection of table top games. Plenty of room to hang out and has a good vibe.

Super cool place (no pun intended). Super nice staff. They have tons of VR games and board games. They also have a ton of console games for all the consoles you would want. 10/10 will game again.

The owners are very nice, they definitely enjoy what they do. The cool place itself has a lot of variety in entertainment experience as well as multiple different collectible hobbies to take part in.

Hey I have a few questions first off are yall allowing any in-store magic games to be played? If yes do yall have a good player base for commander games? Also how is your mtg single selection

really cool place to come and chill with your coworkers after hours

Upon entering the Cool Place..I sense a bit of nostalgia..I want to root for this place and for it to bring business back into the Albany Mall! For Gamers it's a dream..card games, board games, VR games and of course video games. What would send it over the top however is Imo for us Old school gamers to bring back more arcade style games! I don't mind having game systems there..but most gamers have systems..not all of us have Arcade systems..that's the missing ingredient imo! But definitely a nice spot.

Great place to take some friends play some games.... They have craft beers on tap, imports and domestics. There is something for everyone from cards to arcade games. Great place to find VIntage games.

Probably a great place for someone to hang out & play games but not if you are looking to buy something. Almost impossible to get assistance & then you are referred to a computer for cards. Dont waste your time going there to look at their cards just find a place online like ebay.

Awesome place for gaming! They have everything including VR and karaoke! Fun for the entire family. Highly recommend.

First time visit. The owner and employees were very helpful and nice. The options they have for fun are numerous. My sons frequent the cool place. Should be called "The Awesome Place"

The owner refused to give back due change to a customer. Simply refused to give change even when asked. The owner also uses dci numbers to fluff his prize support and tournament numbers. This is stealing. I would not recommend this place

I love coming here! I like to be able to play pretty much whatever game I like, with VR, gaming consoles, and a little arcade. Also the karaoke box is awesome!!

This place just opened, and I wasn't really fond of the place until I walked in, and the staff was really cool and straightforward. I haven't played a game, but I look forward to hanging out here sometime. Great service.

Very clean facility and everyone was friendly and had answers to my questions. They were wide variety of video game systems that you can play on including virtual reality and a lot of anime products

Great place to come and hang out with friends.

This place is awesome! The owner and his wife are so friendly! I love taking my son's in there and play the virtual reality game!

An amazing place for people wanting to get together with those who share common interests or for others wishing to just have a good time and explore other hobbies. An amazing place for people to come individually or as a group.

Nerd and Fandom unite. It was slow, but we went mid afternoon. It would be nice if prices were more readable on things like VR and game usage.

very atmospheric and the employees are the best!!

This place is awesome!! We went to a birthday party there and the kids loved it! One of our favorite places to go in Albany.

The rates for different activities are very fair and the equipment is very well taken care of. The coffee demo was pretty awesome too

Good selection of retro games but prices are a bit expensive other than that it's a nice place to hang out

I like this place because my son is an introvert, but he love to go there and socialize It is a good place for those who like trading collectible cards.

They could have more inventory..they have so much space...and they should really consider saleing single pokemon cards in store..kind dumb to only offer them on line..

Great place for a kid's birthday party. Rates are reasonable, staff is nice. Kids had a ball.

Love the cool place! Been spending time here on the weekends, Very friendly staff, good family fun for all ages!

Kids and I had a great time. VR was great abs showed kids there was something else rather than video games abs YouTube out there

I've been here many times and always enjoyed my experience. I feel in the future this could be a real hotspot for kids and families to have a great time.

Very serene environment considering its a place to play games and have fun. The clerk was welcoming and informative and the kids had a blast.

Amazing atmosphere. The people are amazing the games are fun. It is an all around great place to hang out.

One of the best places to go if you just want to chill at the mall. Has amazing technology demos and several activities for you to take part in.

This place is great me and my friends go here to hangout all the time. Especially to play pool!

Honestly a great place to go and chill. Love playing magic here!

I have attended 3 Warhammer 40,000 tournaments there and have always been impressed with the place and everything they offer.

I love this place it's a nice exciting place to play cool games at and also they have tournaments you can win for prize money

Staff was super friendly and helpful while I was playing VR. Taught me how to play another game without asking for help very fun place to hangout

It's a very good place to hang out with friends! And very affordable! Next time I will definitely come

Great shopping experience very friendly and helpful staff. Also a very comfortable environment just to relax.

Great place, everyone?s nice and welcoming. Used game section is pretty good too!!

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”