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The Arcade House - Albany

The Arcade House - Albany

Reviews Summary

The Arcade House offers a mix of fun, unique games like rhythm and retro titles, with many praising the selection and staff helpfulness. However, some criticize the lack of variety compared to competitors, uncalibrated machines (notably Pump It Up), and high pricing for certain games. While some visitors love the experience, others express disappointment with maintenance issues or wish for more classic arcade options. Overall, it’s a hit for rhythm game fans but has room for improvement in game quality and pricing.

About This Listing

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

Contact Information

Address

1 Crossgates Mall Rd

Albany, New York 12203

Call Now Get Directions

Hours

Monday 10AM-8PM
Tuesday 10AM-8PM
Wednesday 10AM-8PM
Thursday 10AM-8PM
Friday 10AM-10PM
Saturday 10AM-10PM
Sunday 10AM-9PM

Customer Reviews

I came here during the day (it's 2pm) and Wacca required a reset. I couldn't find a worker there's just no one in the store. I do also understand that you're the only arcade around with SDVX but 9 credits is a bit much for what you're charging especially since it's not 120hz monitors I think more people (myself included) would come more if the prices were lowered or the credits were better price over all. But lovely machines

The pump it up machine is pretty much unplayable. The sensitivity on both players is completely uncalabrated. Impossible to pass even a difficulty 9 song without slamming your feet on the pads, might be possible if you weigh 250+lbs (I weigh 150). It's unplayable. It's a shame to have the most modern, expensive cab yet the game is not usable. A waste of money for me and for the owner of the arcade. Will not be coming back.

It looks like a cool place. Once I visit I will update my review. I just wanted to ask if shopping carts are allowed inside the arcade? I got a travel cart I bring with me when shopping. Can a safely park it anywhere? You take visa credit cards to buy a game card correct? I plan to come this Monday to the arcade.

Only Pump it Up, Wacca, and Sound Voltex machines in the 518. Really awesome to see these games playable here. Edit : They added an additional rhythm game, along with some 80s arcade games (Donkey Kong, Burger Time, Space Invaders, and a few more). Really glad to see you expanding with more games. Hopefully some fighting games are in the future? Since you guys seem to answer the reviews, do you happen to sell the Aime cards for the rhythm games, or would I have to purchase one online?

Lot of fun here! Boss Lady left her phone at the "Jurassic Park shooter game ( too much fun????) and when we came back an hour later, an attendant sought us out to return it! Thank you very much!!! Will be back!

Love the racing games, and the basketball shooters, my only issue is that the games overall are the same or similar ones that Dave & Busters and Apex already have. When I saw that The Arcade House I hoped it would have something that the other two places don't have which were at least some retro arcade games like Ms. Pac-Man/Galga, Super Street Fighter 2, NBA Jam, The Simpsons Bowling game, Marvel vs Capcom 2, Tekken 3, Mortal Kombat etc. but was disappointed that none of them were there and I have seen so

I like that there are lots of fun games like air hockey and retro games and rhythm games instead of just solely redemption games

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”