Round1 Bowling & Arcade Valley River Center

Decent drinks at a decent price. The Moscow mule deal is definitely a winner, though hampered by the three drink maximum. The food was adequate, pizza a bit heavy on the crust and dough. Plenty of games to be had from "skill" based claw machine to ticket-based and just general fun.

Probably the biggest one I've been too. A lot different claw machines to choose from and games too. Though some didn't work but a great fun spot.

We always have fun when I take my grandson here to play. They have a wide variety of arcade games for all ages. There are games that are just the perfect size for the littler ones that go. The bowling lanes have bumpers and the cutest little dino ramps for the younger kids who can't hold and throw the bowling balls themselves yet. They also have a large selection of balls sizes 6 - 16 (I think don't take my word for the 16 pounds but they do go up pretty high) all are in pretty good shape and they have hol

First and foremost, they need 2 more "card loading" machines to divert the line of people from the front entrance. I actually believe there might be 2 card loading machines by the mall entrance, not sure. Of course, you can go straight to the front Counter, but they seemed to be understaffed at peak hours. I've been here several times since the opened a few years ago. There were definitely a lot of bugs to be worked out! Very neat and clean restrooms. I wish you weren't forced to use air dryers, though. I p

So much to do here. Bowing, arcade games, pool, ping pong, karaoke. Kids are entertained for hours. Food is mediocre but not priced outlandish.

I loved my all-too-brief first visit! I could tell from outside the entrance that I hadn't seen an arcade so nice and large since my high school foreign exchange trip to Tokyo back in 1994... I didn't have time to create an account or do nearly as much gaming as I had liked, but I bonded quite well with my 13-year-old son playing the arcade version of Luigi's Mansion, puzzle bobble, and even a claw game. Next time we will plan on spending an afternoon, enjoying a meal, and building up a nice pile of virtual

Fantastic time bowling for a birthday. We did not have our the actual party here but the staff were kind and accommodating. Good choices for snacks/food. We ordered fries (seasoned - they offer 3 flavors to add to your fries which is fun) and pizza. There are also other snacks like ice cream and slushies. Clean and safe environment with arcade and mall attached. Security were kind when telling the boys to settle down (we know how teen boys are). Thank you, Round 1 staff!

Very disappointed got a ring light as my prize (for my tickets), super cool prize was absolutely stoked because I was already in the market for one! Unfortunately when I got home it was missing the tripod (key opponent for it to function properly) no problem I'll just call! They basically said that once you leave, that's that. which I can somewhat understand for certain prizes and situation, but really? Can't just exchange it for me? Not very cool super bummed :( plus guy on the phone kinda had an attitude

I had never been, but a friend recommended it for a group of adults to hang out. It was ok, we were all adults and there were many MANY children, as to be expected, I just wasn't ready. I cannot say much in the way of how much the games cost as we just bowled, but the price for a lane and shoes is very reasonable (I think it was around $12/game). The available food is as you would expect arcade food to be, not great, but it will fill you up. A burger and fries will run you about 15-20. The beer selection is

Yesterday witnessed an argument between their employee and customer when I went there for the first time. When the customer let go and clearly stated intention to stop the argument, that's really the best one can hope for. if I were the employee I'd happily shut up and sneak away from the situation. Yet the employee kept provoking to continue the argument with insults, and said more than twice "would you leave and get out of here right now?" I've heard some other pure insults from the employee in a distance

It's our small business' annual party. We chose bowling at this place b/c it has pizza & beer. We were 10. None of us came here before. When we tried to order food, there was only 1 worker at the counter doing nothing, & I was the only person in line, & when I tried to make my order, he told me to do it alone from a kiosk behind me instead. After ordering $124 of food, we went to order drinks from the bar. After another worker checked our IDs for birthdays, he started scanning our IDs, which I've never seen

My friends and I always love coming to round one to hang out, bowl, and of course play the arcade games. Whenever we go we are always met with some of the best workers, Azura being one of the nicest employees to help us out when we come in! They are always very kind and helpful whenever we need a prize out of the machines or need help with fixing something that might have broke.

This place is Huge and Very Chaotic! The lines were insane, but it just opened so that is to be expected. It can be a bit overwhelming to be honest. Super loud, super crowded, and a bit wild! We Spent an hour checking it all out and then decided we would rather go to Putters. It is a lot more chill and cheaper. This feels like an indoor Carnival. So many games everywhere. The cost is pretty intense. Make sure to download the app for a chance at discounts. The party rooms were pretty cool. They have tables

We love to go here just to have fun. It can be spendy at times, especially if you are determined to not leave empty handed. Most staff are very friendly and helpful in giving hints or putting the plushies back in play. In the past the machines were not well attended.( Some of them were empty, some were totally unreachable). But now they are so much better, thank you to staff name Azura (spelling), with 5 stars customer service. I have to say, I am now addicted to claw machines ?? at Round 1.

Absolutely Ridiculous & Poorly Managed I brought my daughter here for her birthday?not a party, just a simple afternoon of bowling and French fries (her favorite). Somehow, even that turned into a disappointment. First, they were completely out of ketchup. Seriously? How does a place that serves fries not have ketchup? Then, to make things even worse, we weren't allowed to order a pizza because all of them were reserved for parties. Apparently, regular paying customers don't matter. Even after I explained

4/5, and let me tell you why. The major downside is the price, while just doing arcade games is not super pricey comparatively, anything beyond that adds up quickly. The second negative was that quite a lot of games were out of service. All that aside, my girlfriend, her daughter and I all had a great time here. We mostly stuck to arcade games, but for coming to Eugene for the day this definitely made the day even better

My wife and I had the best time at Round 1 thanks to Azura. We have been to many Round 1's on the West Coast, and he is the most hardworking and friendliest employee we have seen. I am also pleased with the variety of activities (Bowling, Arcade Games, Table Tennis, Billiards, Karaoke, etc) offered. We can also find something fun to do when we visit. The staff keep the floors and tables clean, are friendly and helpful, and always cheer us on when we win prizes. We will keep coming back and keep having fun

The vibe has changed since they added all the new claw machines, and they don't seem to hit as often as they used to. Many prizes start just out of reach because the claws' movement ranges are restricted, which you don't know unless you look at the rail guides up top. It's still a fun spot to hit up from time to time, but their lack of a bike rack is also disappointing since they are attracting kids with easy access to the bike path. Many of my favorite games were out of order, as they often are. The claws

We traveled 2.5 hours to bring our daughter here for her 8th birthday, because it was highly suggested. But the customer service ruined it! Every single worker was rude to my husband and I besides 1, his name was Ethan. I don't understand such poor attitudes from all of the staff in a ?happy? establishment directed towards children. The kids had fun, but the staff ruined my husbands and I?s experience, which ultimately resulted in us leaving early and spending less money. So I guess that's a win for us?????

Me and my family had such a wonderful time here. And the stuffed animals Machines are not rigged so you can actually win stuff here. My partner won us so many things today. It was awesome. And they have such a huge Variety of arcade games here to play.

I paid for 4 1 hour cards for them not to work on a good amount of the games. Realistically, I paid just under $50 for my siblings to play a handful of games. I don't get paid enough by the military to pay $50 for almost nothing. Manager was able to help, only by extending my time, which time I do not have at the moment. I just wish they could have helped me by at least giving a partial refund. I'm not coming back here when I get leave next, my money would be better spent somewhere else

The machines took our money, but the staff was helpful, when you could find them, with fixing the games. This place is very loud and stimulating. One of my kids liked it, and the other didn't.

Had a great birthday party for a good friends oldest kids birthday. There a little strict at the bowling area and very much not helpful at the food court and expire if your at a kids birthday party and you have to pay full price to put a one year Olds name on the board because if big brother is doing it of course baby brother wants to try.... but very nice and accommodating in all the other aspects. And it's very easy to loose track of time. They have lots of arcade games and claw machines of all different

This Round1 is massive at this mall. It has bowling lanes, a bar area, concession food and ice cream stands, ticket prizes area, a large variety of games, to include billiard pool and ping pong tables. This place is 3 to 4 times larger than the one at the Vancouver WA Mall.

All in all a fun place BUT.... they're really bad at keeping the machines dialed in/working correctly sadly and for the prices they charge for the games that's a BIG deal... (and they definitely don't stock the machines enough with the "rare" cards, last time we literally spent about $400 and won over 150 cards yet not one single rare card to complete the set and that was our 2nd time trying in the last month)... we use to take a lot of parties/groups here but have stopped a lot of them because of it all...

My husband took me out for our anniversary and to cheer me up after a loss in the family. Morgan was so welcoming and informative and made sure we got the best deal possibly and sent us on our way with such a positive attitude. Thank you Morgan and good luck in life!

I would have to say that this is quite possibly handsdown the greatest arcade experience ever to be found in the city of Eugene. The staff were super friendly and top notch, the food like their buffalo chicken wings and pepperoni pizza were some of the most delicious I ever had in over 14 years, and the amount of arcade games you can play is so vast you can get lost in it all too easily. I rate this whole dreamy wonderland 10 out of 5 stars, it made me feel like a little kid in the early 2000s again and I

Great staff!! So friendly and helpful. ICE cold beer and all the games I could want. It's my heaven.

Claw machines are rigged and im quite disappointed in this place. Machines don't hit like they used to. Loaded $100 on a card and literally got 1 stuffed animal. Mind you we picked alot up but they all drop cause the claws are loose. Definitely won't be coming back and will continue going to claw city in Springfield since there you actually get your money's worth.

We LOVE this place!! My favorite is the coin pushing machines!!! Our last visit was kind of a short one? only about an hour and a half? but I still won a bunch! Whenever my daughter and I go here, she loves that I get addicted to my coin games ?because she gets the prizes! ????

$20.50 for 2 games and shoes for my toddler. I always think it's overpriced but it is a dedicated family bowling facility. We have yet to wait for lanes when we're here so it's worth it every time.

Terrible experience. Very rude employee. Will ignore and walk right past you acting like they can't break their stride. Not worth spending money at this establishment

This was an amazing place to have a birthday party. One of my closest friends that had his kids Dungeons & Dragons theme to birthday party and you got to use so many of the free play games with their free play cards. I love to take my daughter here all the time even when there's not birthday parties

I love playing games with my wife and daughter here! We like the MaiMai game. This trip my daughter and I both got a full combo with solid scores on level 6. It's not great for a pro but I was proud of it. It seems like every time we go we win prizes in the plush claw machines. 99 cent ice cream is always on our list of things to do here. They have ping pong, bowling, and pool tables.

Round 1 has so many fun games and claw games for kids (and especially adults). The game attendant Angie was amazing! Super friendly and has the best customer service all around!! People like her make us want to come back to this location even more!

The environment is very clean, compared with many other arcades. VR games are super fun. The food area needs more chairs and/or tables though. We waited for maybe 20 mins for a dirty table to eat.

Really glad this place is here. We went for the great array of arcade (especially Japanese rhythm) games but I ended up with a claw machine addiction. Some reviews are a little upset about low win rates but that will happen when you're not pressing the button a second time to actually have the hook "catch" the prize as it drops. The food is decent - good mix of random Japanese foods, and a gigantic sharable salad if you're watching your calories. Nothing I'd go for a second time, but nothing to complain a

Timed cards are a scam... multiple of the games lock you card. They're aware of it and just let it happen. No refund. Nothing to make it right. Just a sorry waste of time and $50. Save yourself the stress and go somewhere else

Great staff and great fun, it's a little spendy but what isn't nowadays. Very fun place for kids during the day and at night fun for adults to unwind.

Don't try to use a gift card to buy any game time, the staff doesn't know how to add additional funds to the card to allow you to get the "free credits" for the threshholds above the gift card amount. For example, you cannot use a $20 gift card and add cash to hit the $22 threshhold for the "$5 bonus". This is either a complete screw up by the management of this establishment or untrained/bad employees that don't know how to perform their job. We brought 8 kids with us and tried to get each one their own gi

We liked it because of all the options but it just seems to be very expensive. I can understand the claw games using alot of credits but so many of the arcade games were over in the blink of an eye.

Multiple of the games were locking up our cards. We were unable to use our full hour due to this. When we asked if they could make it right we got an annoyed response "sorry, my manager doesn't want to". better off spending your $50 at abby's... at least they're respectable with a working arcade machines

This place is ok. It's clean there's a lot of different things to do. However, I'm from an Era of tilt and timber bowl. This place is absolutely outrageously priced. Even compared to what is available around town right now. I guess we are in different times. I'd support a local arcade and bowling alley over this place, though.

I am sorry to report but the cost and prices for the games make these games way out of reach for many kids. The place is great but way too expensive. I can't justify spending $200-300 in half an hour on games that are way too quick.

I was excited to find this place. The games look exciting and interesting. And they have bowling?? I saw a lot of cool looking things but only purchased food there. Seth the server was extra kind, patient and helpful! What I noticed is that outside of the venue, ice cream was $5 and inside Round 1, you could get ice cream for 99 cents. ?????? Beer wine or a Moscow mule $3.99 A slice of pizza $3.99. Food good, service great and the place was a thrill to see ??

deceivers! We've been here many times, spent a lot of money, won a lot of toys, but today was the last time! won a toy, hit the yellow dot with the ball, but didn't receive a prize, because it turns out you need to cover all three dots! although they have written one! Previously, we won by closing one!

The claw machine broke after I tried five times (13 credits each time), and when it grabbed and broke while holding the one stuffed animal of all of them that I wanted, the guy just said sorry it doesn't count but offered me one free try on a different machine when all I wanted was this stupid penguin. Will not be playing the already rip off claw machines again. It was the only thing I went in to play so can't comment on everything else that looked fun, just saying that this was kinda rude.

It is unfortunate for a new location to start operating in a beyond low expectation. Most mechanics are not experienced and not knowing anything about the arcade machines. The management does not seem trained and they are usually playing dumb. Most importantly few of the employees seems to be enjoying their positions... I have encountered endless amout of crane machines malfunctioning, and their "fix" are usually "turn off". Sometimes they do not refund malfunctions either, I am currently forced to video re

It isn't a cheap experience but at least it is what can be expected. Great bowling and new challenging arcade games are what brings us in usually. The food is actually better than you would expect as well if you are there long enough to need some like we usually are. Overall a great time with the family!

We had our son?s birthday there and he had a great time. He is on a waitlist for autism testing and gets overwhelmed and overstimulated easily. We weren't sure how a party was going to work for him. They were able to accommodate us with a quiet party room he could go into for breaks. He said it was the best birthday ever.

Great spot for a quick stop going through town to grab a bite to eat and get the kids' energy out. Game cards are on the pricier side for an arcade, but they do have an awesome deal for an hour play, unlimited for a certain games. Food, bowling, arcade and bar. What more could you ask for.

We support and have enjoyed round one for what it is for many years with groups of kids and birthdays? Although today , we spent $250 on cards for our son and 7 of his friends for his birthday. Just wanted to be able to give the kids homemade cupcakes because he is allergic to dairy and they wanted to charge us $27 per child, another $250 just for us to bring our own cupcakes to celebrate. Ridiculous and pretty poor customer appreciation and retention. They have now lost our business. Unfortunate

It's been a good place for family time, and I won an Xbox after a couple years of saving up tickets. Take into account that I, and everyone in my family are much better at games than the average person and give up your dreams of an Xbox now, and go ahead and get yourself a couple candy necklaces when you're done for the day.

Fun, but a bit spendy. Uses a card loaded with credits that you purchase, which also tracks your ticket winnings, which is pretty convenient. Has a lot of Japanese (I think) games that I didn't recognize. Has an arcade, bowling, billiards, ping pong, food and drink, and a ticket 'prize' area. Open until 2 A.M..

Had an absolutely terrible time the staff was very rude and tried to kick out my boyfriend saying his eyes look weird and so he needs to leave because he's drunk which in fact he was not he was tried from work and had bags under his eyes but other then that he was completely fine but there was a group of college kids that went in before us and had a couple people stumbling around looking drunk but the security let them go and got the manager on us and was extremely rude will never be back way to much to spe

Very awesome place to visit! So many choices to choose from, I think that was the biggest thing that got me about it. & thr pokemon plushies! Cannot get enough!

I visited with my older kids, and from out of town; right off the bat, the person who "helped" us was sour-faced and ultimately very rude and unhelpful. She lacked patience when answering our questions and really brought our happy mood down. She acted like we were a nuisance and a bother to her day. I would suggest that the managers of this place take some time to train and regulate staff who dish out bad customer service. While some people rate this place high, there are also similar bad experiences, and t

Arcade on steroids for our area and great for a few hours of fun!

They moved the ping pong tables and then decided to put huge lights hovering just above the ping pong tables. To make it worse they put the table numbers on the side of the ping pong tables which interferes with ball play just like the light interfere. Ping pong paddles are so bad we bring our own. That's a shame for as much as they charge to play ping pong.

Great place to take kids. They had a great time and was able to win a few items.

Lots of options for little kids, teens, full grown adults. Solo, teams, pvp, dates. Not cheap, but lots of options. Budget before you go so you're not hit with price tag. $50 worth of credits spends in 20/30 mins playing solo. Halo rifle was a lot of fun, and trying to win prizes in claw machine was worth the struggle. Food inside. Or close enough to food court. Local venues

Fun spot. Four stars only cause it's pretty spendy, and the food is hella mid. Lots of claw machines.

So much fun! For those that love arcades, this is definitely a destination! Huge place with more arcade cabinets then I could count. Perfect for dates, kids and dates with your kids.

The staff isn't very helpful and I've been multiple times where they just ignore you before helping, even when standing to check in for bowling, get food or buy a drink. Super expensive as well.

I know claw and coin machines are big moneymakers, but damn. There are still a few games I like to play here though.

Cool games and bowling, plenty of decent food options. Only issue is that the kids had a time sensitive card paid for 2 hours, all the games they could play. Some games work on it, some don't. Somewhat difficult to figure out which work with the card and not, especially elementary age kids.

Fun for games and hanging out. The food counter staff seem pretty miserable and were rude to my friend :/

The bowling alley portion is the worst I have ever been at I dont think they have ever oiled there lanes before the rest of the place is nice

Poor customer service and the general manager James didn't seem to care too much aside from say he would look into it. Won't be bringing family back here and was my first time visiting this play.

A lot of fun but the prices where changed to be increased recently making it more expensive. The whole building is wheelchair accessible though some games are more difficult than others depending on your mobility. The claw machines are pretty easy but some it feels like are a little rigged to only be winnable after a certain amount of money is used, one game in specific in the claw machines area has these three pegs you have to stop a light on in order to drop the leg holding the stuffy and you have to get

I have never seen so many claw machines in one place in my whole damn life. I wish the place had more traditional arcade games.

Lots of games and prizes. Clean. Good for family's during day time. Good for groups

I loved this place but the prices of the games are high and in the rewards store too.

We had a great time playing games and just hanging out together at this arcade. The only problem is that it's quite expensive to play the games especially since you only get such a short amount of play time for your hard earned money. But other then the price the place is great. I would definitely give it 5 stars if it was a little les expensive or your play time was longer.

OMG so fuuuuuun! They have bowling, pool, ping pong, karaoke, and arcade games of all sorts! The food is kinda ehhh and the drinks are ok... But that's fine because we all know I'm there to win some cool prizes anyways! ??????????????

perfect if you wanna spend 50 dollars for 30 minutes of bowling for two people! better off supporting a better bowling alley that promotes a good experience and environment rather than sucking your money dry. prices for the games are insane too.

My twin daughters were so excited about all the claw machines. Although after 50 bucks and they had no luck. I got another 50 to win them something found it's rigged. I seen a worker and he was calibrating the claw machines. We watched him for 30min. Setting it. Picking up the prize and dropping it every time. I ask him what he was doing he said adjusting the claw. I told him how much we lost with out ever getting close. He said he wasn't surprised and that why he was making the grip tighter.

Let's talk about the service their staff offers?. Tuesday night, place is halfway empty, you would think they would give good service to the few customers there? wrong. Quite the opposite. Worked with a total of 3 different ground level employees and they each belittled my friends and I in their own way. One by commenting on one of our sexual orientations in a negative manner. Another by suggesting we can't afford to pay for beer? and the last by telling us that they were done selling beer at 11:55 (the in

Always have a great time when coming to Round 1. I do say it is a bit on the pricier side, but what you get is well worth the money. I love the claws and can appreciate the rotation of new incoming prizes and licensed plush. I recommend coming at least once and seeing if you like it ??

We used to really enjoy this place. Recently they raised their prices and made their machines rarely pay out. Won't be returning as the last 3 times we went here when we left we felt totally like we shouldn't have even spent money here.

One of the better Round 1 locations I have visited. A lot of their games were in working condition.

I love round1, very fun, love the options you can do there. I have been part of many birthdays at Round1 and love it. My only 2 issues is that they require an 18+ person to hold on to there ID, and also that it takes ages to get any food other than pizza. Now, I do get the slowness a little with how understaffed they were, but it literally took ab3 40 minutes of waiting. Still, I have had many fun times bowling, singing, and playing games which is why I still rate it a 4.

Round 1 is always a good time. Wasn't as busy early afternoon. Played two rounds of bowling and walked away with some stuffed beings.

Very noisy, so if that's what you want, go there! Lots of fun things to do, great service.

Manager Michael, is a pain. Shipment of pizza didn't come in for them and blames us for not booking for them to have available for a party of 12. So if you plan to party and have a great time avoid going when he is there or schedule their out the rear party packs. Crazy thing is the party pack includes pizza and we would have to deal paying full price for the pack and get no pizza because we did t do it ahead of time, Seriously. Guy was not willing to work with us, poor customer service. baffles me how thi

My tip: walk around the entire place and then strategize. It's big! Arcade games can be pricey but it's super fun! The claw machines are addictive, you have been warned. The staff, who are chronically short staffed currently due to COVID, are amazing! They helped with machines multiple times and we're super kind each time. There's a prize store to cash in your points for stuff. It's a noisy place but the bathrooms drown out most of the noise and are kept looking nice. Haven't tried bowling or food yet but w

The security guards are too abrasive. I get there are kids involved and there is a level of responsibility on their part but wow, too much.

An arcade so big that a 10+ lane bowling alley is off to one side and we didn't even notice it the first time we went. Classic games, kid friendly games, mature games, newer stuff, and games with prizes. A swipe card is used to play everything which you buy/reload and can accumulate points on while playing certain games which you can redeem at their store. Bathrooms are clean and they serve good food too. Vending machines, pool tables, air hockey, they have a lot of stuff here. It is an entertainment m