Round1 Bowling & Arcade Southwest Plaza

Fun place with bowling, arcade games, pool, and even karaoke. It's a well-kept and clean place that often updates their prizes or gets new things. They have many fun events for most of their services and a large prize room (everything in there is expensive as well). Though the music is super loud and their announcements for food orders are even louder, if you get migraines or headaches easily, then I'd recommend head phones or ear plugs to drown out some of the noise. Even things outside of the prize room h

Went here to celebrate my girlfriends birthday. Yeah of course the claw machines are rigged, thats what claw machines were designed to do thats no biggie. The MAIN issue with this place is the horrible staff. I swiped my card 4 times on this game to try and win a naruto figurd. Won first try, went and got someone to reset the game because i had three more credits. This kid in glasses huffed and puffed the whole way over, reset the game, and I won again immediately so he straight up put the machine into ?ou

The bearded maintenance man working Thursday night is a massive silent jerk. If you have a round one shirt on be prepared to address customers. He really is a low achieving human . Way to be an old punk . Focus and you can win the anime figures. I give 5 stars because I have won way more in prizes than I have spent. All the prizes I one I 3 different visits. Each is 30 dollars online to sell. I probably spent 150 over the 3 times and had fun, got to master some claw games . 9 statues and 30 each is a prett

Went here with some friends and had an okay time. Played a game, landed on "50 tickets" and it only gave me 15. Went to the front desk and they added the 35. Later on my friend was trying to redeem her points for two shirts and some candies. The girl kept ringing up the shirts as a hat which was 200 points more. We pointed it out and she said the price changed. We told her she was clicking the wrong button..but she insisted she was right and that was the price. Even though all of the shirts were labeled at

They nearly doubled all their prize costs. My kid saved up 32,000 tickets for the item he wanted and goes i. today and it's 60,000.. Manager just said it happens nothing we can do. Go to Dave and busters. Stay clear of here they are the shadiest company I have ever dealt with.

The manager here does not respect reservations and they are managed sloppily. Went here recently for a party that we paid over 600 dollars to reserve. We received game cards for all attendees, unlimited food, two bowling lanes reserved for us, a karaoke room, ping pong access, and billiards access. We got all of this for 3 hours. 40 minutes after our reservation started an employee approached our room to tell us that if we would like to bowl to do so now because the manager wanted to sell the lanes. For 60

The bowling alley is awful, the string system they have to reset their pins is unreliable at best, and just straight up can't count other times. I cannot count how many times we'd watch eight pins fall down, only for 9 to be reset. Disappointing.

Had my son?s 6th birthday party here and it was awesome! Our party host Matthew was absolutely fantastic and on top of everything. Pizza was hot and delicious, he made sure we had everything we needed. I will definitely be doing another party at Round1, great food, lots of drinks and tons of awesome games for adults/kids to play.

So, I went here for a friend's birthday party a couple of days ago. The karaoke room was super fun, but the manager was being pushy about us using the bowling alley, or else he would sell the lane to someone else. We paid for 3 hours of everything, and I'd like to be able to do EVERYTHING we paid for. Without the worry of our lane being sold. The food wasn't great. The wings were absolutely burnt to a crisp and sauced terribly. Employees weren't super helpful. Also, the crane games were broken, a lot was ou

Most of the Arcade machines don't even work. You will end up swiping a card over three times to even get one of the working ones to work. All the claw machines are rigged. They don't even grab anything and for the ones that grab smaller things. They just raise it to the top them open it's claw to drop it. Things are super pricey here. You get more bang for your buck at Dave & Busters or Main Event. This whole place is nothing more than a scam to take more money that actually needed. FYI. You will spend $50

PLEASE DONT GO HERE! Went for a friend?s birthday and the service was truly disappointing. My friend got a reservation for two bowling lanes, a karaoke room, food and drink, ping pong, timed cards, and 8-ball. It was a 3 hour reservation for the room and 6 hours for the cards all coming out to a total of $600. The payment was done in two halves. Here is where they already mess up, as they inexplicably charge more in the second half than they did the first half, confusing my friend as this had not been par

Great for younger kids and teenagers. I'd bring my daughter here to enjoy some of the games. Although prices are a little high and the claw machines are a bit of a scam. 4/5.

Very disappointing Round1 location. A majority of the arcade games are out of order and dirty. I really didn't like the sticky residue on a lot of the machine buttons and racing arcade seats. We swiped to play air hockey and the table turned on but the puck was no where to be found so we swiped again out of confusion. We asked a worker and she said they don't know where the puck is and she ended up refunding the points back to our game card. Nice for refunding but it was a 20 minute hassle. The claw machine

Horrendous place. Went bowling and the first two lanes were broken and wouldn't return our balls. After moving us to a working lane, they placed a different group on the broken lane we were just moved from (it was still broken). This wasting of time is a much bigger issue because you pay by the hour. We had a bigger group so we didn't even finish one game in an hour. Even with all the lane malfunctions, they still didn't even let us finish our game. We would have had to pay for another hour which would have

Tony the manager and all of the staff working on Saturday night provided exceptional, friendly, and fun service. Thank you for making our experience at Round1 so memorable. We'll definitely be back!

I had a great time at Round One. With all the claw machine options, plethora of arcade games, and nice food. What made my experience even better is the staff! Mia in particular was so wonderful and kind! She was super attentive and quick to help! I highly recommend visiting this place! Keep up the outstanding work Mia!

Never have I ever encountered the shit show that was tonight at this establishment. Not the beta day to celebrate my birthday to be honest and highly disappointed in a joint o have been coming to for years gave a ton of my friends the worst experience for their first example. The only highlight was miss Mia she's always been helpful but girl went out of her way to at least try to make sure my experience wasn't shit so huge shout out to Mia real mvp of the night. Y'all. Definitely need some better higher ups

Arcade is fine, not so much the food joint in the arcade. I ordered a large fry, waited 30 MINUTES. Nothing. I asked them, they said I didn't order. Understandably I should've asked for the receipt but these employees are not busy. Be cautious with this place and your money.(Be aware most claw machines are rigged.

Extremely overpriced and underwhelming. Could be a lot more fun if credits were doubled or prices were halved. $100 of credits will barely get you an hour of entertainment, which is simply ludicrous. Bowling and other activities have a spreadsheet to enumerate their pricing, which is also very high and which has surcharges for weekends and holidays. Food is the most reasonable part of the experience, but the prices reflect the quality. Employees are all clearly overworked and underpaid and are understably m

I had high hopes for Round One Arcade, but my visit was completely ruined by a bartender who seemed to be a manager ? short black hair, patchy moustache, very rude demeanor. When I asked (politely) if they served doubles ? a reasonable question, since some arcades don't ? he responded with unnecessary attitude, as if I was bothering him by even speaking. What really pushed it over the edge was being upcharged $18 on a $3.99 cocktail, with no clear explanation and no transparency. When I questioned the pric

This is genuinely the worst arcade I've been to in years. Most of the games are out of order and the ones that do work don't work well or stop working entirely. the claw machines are rigged (as most are but these a obvious and kinda outrageous). it's heavily branded so it can seem enticing but genuinely awful. we spent over $120 for two people and only got bullshit small prizes not worth more than $20 max. don't go here. don't waste your money or time sincerely.

Wait time was atrocious. Bowling was nice! Wish they had a better system. They had multiple broken lanes but we got in around 1hr after putting our name on the list. The staff were all very nice but didn't honor app coupon codes per their manager. The place had lots of money hungry machines, almost like a casino for kids. Overall, a decent place but best to put your name down then go out for an hour until you get your text.

I have been to so many round1?s, this is by far the worst one ever. The games were just taking our money without even working, every claw machine is rigged, AND I MEAN RIGGED RIGGED not just normal claw machine rigged. Typically the rules are if you swipe on a claw machine more than 5 times you can get the placement of the prize moved for it to be more winnable so we asked and a guy in glasses came and barely moved it and not even to a winnable spot. And the rest of the staff were rude and not helpful at al

Once this place got its Liquor license it turned into an absolute dump. If you want to enjoy yourself do not come here after 9pm. The security guards are as ghetto as they come and the few times I have been here I have had a bad experience. They instigate situations and bully people into giving in to an argument. Me and a buddy were playing pool one time and watched a security guard go up to the same group of kids 3 times in the span of 20 minutes for ?IDs? ??? it was cringing to watch. Whoever the owner is

I always try to leave honest reviews if I even feel the need. This one is actually warranted. I had a few problems with my first experience at Round1: 1.) The businesses Bathrooms in the facility were not functioning. Staff was directing patrons to the mall bathrooms or outside businesses and had no food/ drink service to try and accommodate. As a result I witnessed many patrons using the surrounding bushes/walls outside as a toilet since the Mall was closed. 2.) Many of the claw games were not well stocked

This is a creepy place. Bad vibes. Rigged games. There is no way to win any plush toys. The workers change the calibration of the claw so it doesn't close?overpriced games and drinks. The mixed drinks are horrible, no alcohol, all sugary, disgusting brown grenadine?waste of money. The staff are rude and not helpful. They do the bare minimum and have horrible vibes. Except for the bartender, this place is trash.

Doesn't make for a good place to hang when managers don't listen to their boss. Not dropping names, but I was let in before the store opened by an employee because I wanted to check in on applications, was allowed to stay by the Mechanic Supervisor and RDO so long as it wasn't a multiple times thing. The district manager a couple days later (yesterday) told me that I was told by the RDO multiple times to leave and then banned me permanently. Come to find out from an employee that she said she doesn't care w

I come to this arcade at least once a month and haven't had a bad experience with staff, or encountered any problems with the games that staff haven't been able to assist with. I mostly come here for the rhythm games and the exclusive ones that they have (Music Diver and Tetote Connect) are a lot of fun! I haven't ordered food from food service counter much, one previous time that I've been I had to wait a while for a staff member to come take my order but the food was good so I didn't mind. This most rece

I have liked Round 1 in the past but bowling here has degraded. The whole time a red light flashed on the pins on every lane. When I told the staff they said they couldn't change it. The pins are set by strings which are permanently attached to each pin and do not set the pins straight. Fountain drinks are $4.56 apiece which feels like a stadium price. A bit over $50 for 4 of us to bowl for an hour with shoe rental.

My wife and I asked about promotional signage. The manager was rude and snarky in his response to being out of the product on said signage. As someone who as worked as retail management, that is absolutely NOT how customers should be treated over a misunderstanding regarding displayed signage. An apology would have been the bare minimum and we did not even receive that. Keep this in mind when you have any issues at this arcade!

Been here a number of times and it's always amazing to play the arcade games from Japan. It's a great place to bring your kids to have fun. They have a lot of claw games as well that are challenging. Bowling alley and they have pool and ping pong tables. Food games what else could you need. Would definitely recommend this place to people to come too. I have brought friends here multiple times and I live in the Springs

Extremely disappointing experience. We paid for an hour of bowling but were given a lane that didn't function properly. When we reported it to staff, the only solution offered was to move us to another lane without resetting the time we lost dealing with the issue. On top of that, half the arcade games were broken, the fryer was down so most food items weren't available, and the staff was rude and unhelpful throughout. We've been coming here for years, but sadly, this will be our last visit.

Staff is amazing! Everytime we go is always so much fun! Mia made the experience so absolutely amazing! Cant wait to go back and win some more!

Incredibly expensive even if some of the prizes are of higher quality than other arcades. I recommend Spending a fair amount of time before coming watching crane game hacks and you might win a prize or two.

Clean with great and friendly staff. Food is pretty average. Bowling is pretty bad, as the system uses string pins. So many claw machines, but they also have pool, and karaoke.

Used to really like taking my kids here but we had a horrible experience on my bday who waits 30 mins for ice cream they never gave us a receipt was just going to take my hard earned money had horrible attitude ?? My kids were pretty upset so It was not the place to go at all! Scam artists!

I get making the claw machines hard to win, but these claw machines have NO STRENGTH. A complete waste of money. I spent $150 and got one plushie. Their drink machines don't work, and the games don't work. If it was this shitty it should be cheaper. They close up the concession stand 1.5 hours before close. Refund

Our recent visit to Round One was nothing short of a disaster ? a full-on collapse of what used to be a fun, rewarding arcade experience. Let's start with the games. Management has clearly tightened the screws: machines are noticeably harder to win, and the cost per play has quietly crept upward. You end up paying more and winning less, which isn't just disappointing ? it feels predatory. Now imagine you do manage to win some tickets or bonus cards. Instead of a smooth redemption, you're forced to feed th

Arcade, karaoke, and bowling are amazing. Food is absolute garbage. Overcooked karaage and gyoza. They only give you kewpie mayo with the karaage ?? Paid $29.27 for 8 gyoza and a large karage. If you come here, make sure to either bring your own food or eat at home. 0 stars for the food, 5 stars for the games and activities

We went there on Memorial Day and wanted 2 hours of bowling, they wouldn't sell us 2 hours because they thought they might get busy later. That means if we wanted to get the lane we would have to pay each hour and it would double the cost. The place is overcharging!!! Will never go back

This place is amazing. Tons of games to play and the mechanic Shawn was so nice and helpful. We had an issue with a game and he not only fixed it but gave us a free play for the trouble. He really turned a bad experience into a great one and made sure my kids enjoyed their time at round1s. The bowling was fun and we had 0 problems with the string pins.....for all the people complaining about them I'm guessing they either are stuck up wannabe pros nitpicking or they are just bad looking for an excuse. This i

I have a lot of fun at this arcade there's certain employees that go above and beyond. but then there's a couple that will sigh when they have to help you and make you feel like a problem and argue over who has to get up to help get a toy from a claw machine. I think professionalism could be worked on, complaining could at least be done out of the customers face but aside from that it's fun.

Went there for my birthday. The first guy told me it was 10-15 minutes. Waited and then I was told by a different guy it was actually an hour due to the waiting list. I put my name on the list and waited an hour. They told me they would text me when ready. And hour passes and I went to check the status of how long. A different person said I taken off the list or never put on. I never got a text and no one ever called my name. I didn't get to bowl. Very disappointing birthday. Apparently it doesn't mean sh

The first time I visited, my experience was decent, which is why I decided to return. Unfortunately, my second visit was disappointing. The customer service was terrible. A staff member at the bar misled us by claiming that if we purchased a tower, we would get at least one free refill. However, when we returned for the refill, he charged us and backtracked, saying only soda was free for refills. This was incredibly frustrating, as I and three friends clearly heard him say the tower refill would be free. A

Great place to have a fun time of bowling and to experience games:) Staff are great, and pretty helpful.. just don't be a rude jerk like some customers!

Lots of stuff to do here karaoke, bowling arcade. The food and drinks were really good. It appeared that they might be understaffed so the service was a little bit slow but I really enjoyed coming here. It was such a fun experience.

Visited a couple of months ago. We were told it would be a 30 minute wait for 2 lanes, 40 minutes later when we asked about our lanes they said they had forgotten about us. Also for some reason the bar closed at 7 pm . It is also really hard to get anyone's attention when you're trying to order some food. Don't think we will be coming back here. Definitely not to bowl. There are way better options for bowling like bowllerows who has better prices and waiters that will come to your lane and take your order

Pretty disappointed. I love claw machines, and don't get me wrong the place is so cool and gets you all excited. However when you drop 100 bucks and only walk away with two prizes to me that is a rip off and they are rigging the machines to not grab the items almost like they are to heavy and fall out of the claw even when you clearly have them. Let's go with m purpose ?? Don't waste your money go to a different place that doesn't rig the machines to never let you win. For the amount of ???????? we spent we

Would rate 0 if I could. Had a party event earlier this week. The whole event was chaotic they have no organization skills when it comes to these events. They took my ID and by the time the party was over nobody had came to tell us it was over, so we left and I had forgotten they even had it. In the couple of days they've had it they lost my ID. This is so unbelievably unprofessional.

This place is amazing! If you have someone who loves claw machines this is the place to go. These claws actually work well so it's not impossible to win something. The arcade part is also very cool and has tons of games from Japan that your can't find many places in Colorado. Definitely one of my new favorite places!

This place used to be a lot of fun, but nothing seems to be taken care of any longer. A high percentage of the games are broken and will just eat your money. For instance, air hockey didn't have any pucks, so it just sits until time is up. The quarter game had a broken arm so it wouldn't move. Others would read and just not start. I wish someone would care for this once great place.

"Round One is a great place to hang out, but I would not recommend working there. The management is horrible and often non-existent. The district manager, Martha, treated employees horribly and was verbally abusive, telling them they were worthless and replaceable. The only decent manager, Nick, is overworked and underpaid, handling the duties of multiple people without extra compensation. It's unlikely he'll be promoted or valued by the company. While the general manager, Eric, who flew in from Reno, was a

This is an awesome place for gaming and drinks. We were bummed that a few of the machines that we spent our credits on didn't work, but it wasn't really worth complaining about to anyone. They should just try to maintain the machines a bit better or turn the broken ones off. Either way, we gamed a lot, we bowled, and we knocked back a few modellos which led to a great night. Will definitely be back

Came here for my birthday w a party of 10 wanting to bowl they told me 45 minute wait gave them my name and number. An hour and half later no text I go up to the desk to get an update they say they didn't have my name down. They said it would be an additional hour. I check with my party ro see what they wanted to do and ask for bowling and they said it would be an hour and a half. Communication here is dysfunctional.

I always have an amazing experience at Round One & yesterday was just another to add to the collection. I was given superb customer service by Mia & am so grateful to have interacted with her. You are a ray of sunshine, don't let anyone ever dull it!!!

I go for the claw machines. They regularly change out prizes, and unlike other arcades they have several brands and types of claw machines to choose from.

I come here often and usually have no issues, but recently there have been a lot of broken games in the arcade area. The staff usually aren't very helpful when a game is broken, and I've waisted a lot of points on games that are broken but don't have any indication that they are. Overall a fun place to go with friends or on a date, just wish they added some signs or something to the games that were broken.

I'm honestly so disappointed. I used to go here all the time a few years ago and it was great. It must have changed hands because it's way more expensive, the drinks are watered down, half the games don't work, and the claws are harder than they used to be.

I'm a frequent customer at Round1 in Littleton, CO, especially for DDR and Pump It Up. Their setup is fantastic, and I always look forward to coming in to play! During my most recent visit, Mia went above and beyond to ensure my experience was enjoyable. She genuinely cared for my well-being?this was the first time anyone at the arcade offered me water, even though I usually bring my water bottle to fill up. It was such a kind and thoughtful gesture! Also, since I often come in late and only have a few hou

Noisy place, however my son enjoyed playing here, VR is the one we both liked, staffa are not so friendly ( may be tired of too much noise all day)

My kids love coming here we always go during their school breaks it's not crowded then and they have fun. Food could be better but what can you expect from an arcade

Took my two daughters here for some claw machine fun and rhythm games. Totally shocked how overwhelmingly helpful the staff was, particularly the mechanics who kept the machines from breaking down and were there in a flash to fix if needed. We were especially blown away by how nice Mia was when we had an issue with one of the games we were playing. We will be back soon, and it's in no small part due to how nice Mia was to my girls and I.

My experience here was spectacular. I planned my trip here after finding out they had new Pump it Up machines, while waiting for them to open I looked at the reviews, and lots of the recent ones here are negative. Whatever problems this place may have had are gone now, the place is clean, and out of the 100+ machines, only 6 I saw were out of order, definitely not anywhere near half of them as other reviews have said. The staff were also very friendly, I even learned a lot about rhythm games from one of the

We went to celebrate my sisters birthday and the Bathrooms were broken when we went and they wouldn't serve any food or drinks because of that games were ok super hard to win anything though

I'll NEVER come to this round 1 ever again I got ID checked for playing ARCADE GAMES and I showed him it and he said both me and my friends ID?s are fake and kicked me and my friends out didn't get to play anything after purchasing and in their policy it says 18 after 10 don't need to be accompanied and I'm 20 years old he treated me and my friends like children

It's a hell of a fun place with a ton of claw games. Brought the grandkid there. He absolutely loved it. We all had a great time. Just understand it's a lot more expensive than some of the other arcades around.

So just like other game playing places the games are expensive. The cool thing though about their toy games is that they are like the Japanese arcade games and some of them even have Japanese and anime prizes. For base play you get 24 credits for $6. For the toy games they ranged 5-10 credits per game. Some of the other games use partial like 6.8 credits. The mini store where you can cash in credits has a wide range of products including many that would interest otaku. The cool thing here is a gaint scoop o

Ramen was seved without chashu and green onion. When we asked the employee, he told us that he was out of chashu that day. It would have been helpful if they let us know about that when we were ordering the food.

Round 1 has been an arcade staple for my friends and I for the last 5 years. There are few arcades that have it all. Round 1 is the exception. The good: Round 1 has all types of new, classic, imported, multiplayer, physical, and returning player games and cabinets. They also have pinball machines, a large bowling alley (lockers & rentals available), multiple pool tables, a table tennis area, darts, and karaoke rooms. They serve a variety of party food (pizza, burgers, fries, ice cream, etc.), and they h

I felt it was very pricey. For an hour and shoe rental for four it was well over $56+ and the machine for the balls was so loud. You couldn't even have a conversation. Very frustrating.

Maybe don't have a manager meeting at 730pm on a Friday and shut down the bar. We came to play pool (which is for an hour) and have a drink but we'll be done playing pool before the manager meeting ends and the bar opens.

Met my family here a couple weeks ago and we had such a good time! Everyone was so professional and friendly. The bowling was awesome. The kids had a ball.

Exactly what you expect when going to a place like this. The arcade is fun, but loud. The karaoke booths are great for a girls night out. The bowling is always a good time, but the lane may break on you several times throughout the night. It's mediocrely clean and semi reasonably priced.

Great deal on ice cream for the kids. But, alot of games are broken or not working properly. I was excited to see the Ghostbusters pin ball there! Unfortunately, the Slimmer is broken and the left kick slot doesn't work. It holds the ball forcing the machine to search for it. There is a video on YouTube how to fix both of these common Ghostbusters pin ball problems with ease. Please fix it, it's been broken for 2 years.

Loads of fun! Had a birthday party their and our host Gideon was great. Kiddos been to one in Sacramento California and said this location in Littleton is way bigger but prizes were much harder to get. Overall experience was great. Will visit again.

This place is a really fun concept ruined by rude staff and mediocre karaoke. They didn't have over half the songs (very popular, might I add) that I wanted. Will not be returning.

Jacob was very friendly and helped us out when a few machines went down. Really made the experience that much better. Thank you, Jacob!

Such a great place for kids AND adults! Billiards was affordable and fun, and the arcade games were fair. Prizes for the tickets earned are pretty great too! Spent about $60 for the two of us to play plenty of games, enjoy billiards, and grab some of their amazing 99? ice cream!

A total rip off. All the games cost like $2-$5 for a single play and the cost of the prizes is insane. Waste of money.

The Roundest and One-est bowling and arcade one can be. Spectacular, excellent, great, 11/10 good boi, no notes

Had a blast here with the kiddos (teenagers ) and wife, great for families and parties Ordered two pizzas first one was cooked to perfection , second one came to us burnt and floppy at the same time ? Dunno how that can be pulled off , that is literally my only complaint other than that staff is super friendly and the place is well kept. Will be making this a family outing spot.

Mia in the arcade was wonderful. We experienced a problem with A game and she fixed it right away. Great customer service and provided a wonderful experience for my little one. We'll definitely be back! Thanks, Mia

Staff is fantastic but unfortunately the cost to play games seem a bit high. Would like to come back but only if it was on a Groupon or something.

WHAT A RIP OFF!!!. Most of the games dont work and just burned up credits wirhout allowing any gameplay. Wasted about $44 on credits and they would not refund anything. They said they were having network connectivity issues but if thats the case dont leave games on and claim they work "sometimes" then deny a refund when they steal credits. Will not be back. EDIT: When you cash in your tickets, the price is not as marked, its double the price as marked. So your kid has his 200 ticket item has to take it ba

Hey great job replacing all of your awesome unique east asian arcade games with BS ticket machines and gacha claw games. Basically a Dave and busters with worse food. This place used to be amazing. Sad.

Fun gaming center with plenty of crane games and other games to play. We had a moderate success rate with the cranes.

This place is great for licenced plush. My friend and I had a good time with the crane games. We even played pool and got some food. This is where improvements would be needed. Proper training on food prep and cleaning would help out a lot. It took about 40 mins for 2 burgers and fries. We had to go up to the counter a few times to remind them that we haven't received our food. The table and chairs where sticky and dirty. And the bathrooms were also dirty. With helpful management and training I believe it

One of my favorite arcade chains. The food has expanded to include japanese snacks and drinks. There is a great variety of arcade games (old Japanese arcade machines --> modern day shooters and racing games) if you are not a master at using the claw machines either.