Rockin' Raceway Arcade

Rockin' Raceway Arcade

Reviews Summary

This arcade receives mostly positive feedback for its fun atmosphere, variety of games, and friendly staff, with many praising its value and family-friendly appeal. Several reviewers highlight specific employees for exceptional service. However, a few negative reviews mention unprofessional staff, poor management of go-kart safety, and issues with ticket redemption. While most visitors enjoy their experience, some report inconsistent service or broken promises, particularly regarding prizes. The arcade is especially popular for its working machines, fair pricing, and nostalgic charm, though occasional lapses in customer service or ride supervision detract from an otherwise strong reputation.

About This Listing

Has Arcade Cabinets
Good for kids
Has Prizes
Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

How Arcade Prize Games Work

Dive into the excitement of arcade prize games! Expect claw machines, skee-ball, whack-a-mole, or basketball challenges where you test your skills or luck to win tickets or prizes directly. Claw games require precise joystick control to grab toys, while redemption games reward accuracy with tickets to trade for plushies, gadgets, or trinkets at prize counters. Modern setups boast colorful displays and smooth mechanics, blending nostalgia with fresh fun. The thrill of winning and the vibrant arcade vibe make prize games a captivating draw in 2025.

Features

Has Arcade Cabinets
Good for kids
Has Prizes
Wheelchair Accessible

Contact Information

Address

2839 Parkway

Pigeon Forge, Tennessee 37863

Hours

Monday 10AM-11PM
Tuesday 10AM-11PM
Wednesday 10AM-11PM
Thursday 10AM-11PM
Friday 10AM-12AM
Saturday 10AM-12AM
Sunday 10AM-11PM

Customer Reviews

Lots of places in Pigeon Forge lay claim to being the best arcade in town. We have been to all of them; this one in my opinion, is the best. Three reasons for this: 1. Employees! The guys that work here seem to really like being here! My wife won a stuffed animal earlier today, and they seemed as excited as she was! That's rare here, and they are really great. 2. Variety of games: lots to choose from, for all ages and interests. 3. Cost: you get more for your money than anywhere else. Triple rewards on m

This place was awesome. My kids are older, and they loved it. It's for kids and adults. I had just as much fun, lol.

I'm on vacation a long with my 5 yr old and 3 yr old. Today it rained so we needed to find indoor activities. This arcade was great. There is a great selection of games for all ages. The games are not expensive to play which was great because my kids love playing arcade games. We easily killed an hour playing. The prizes the offer are pretty decent compared to other arcades (we visit a lot of them) we have been to. It was not crowded when we went and there's enough games that even when they are a good numbe

This arcade is amazing! Probably the best FACE amusement property I've visited. They triple your tickets here, and while this is simply a ratio to prize area costs, it makes winning much more exciting! They have a great game selection here that is very affordable to play. They have many great ticket games and claw machines that all will enjoy. Plus, their scent machine is absolutely amazing! It smells like cotton candy inside ??. I've noticed this amazing scent at Arcade City as well.

The arcade itself has some really good games, a lot of new ones, and some claw machines in the back by the restrooms. The prizes here aren't the greatest and some are pretty expensive, but overall if you're looking to play some arcade games or wanted to kill some time on a rainy day I do recommended coming here, it's never been overly crowded and almost all of games are working when I visit. The staff members are helpful as well.

We had a wonderful time at the arcade! The kids played many games and won a lot of tickets! Staff were okay, not a ton of excitement, yet friendly enough. I think the selection of what you could win consisted of needing way too many tickets. Overall, everyone enjoyed themselves.

This is one of the better arcades in the area. They have a good selection of games, but nothing outstanding (typical offerings). The staff was very kind and friendly (5* for them). Some of the claw machines seemed a bit impossible.

Brought out of state family for a day of fun. It was a great time. My only concern was the attendants at the go karts did not stop reckless people. It states no slamming into people, just race cautiously. But a group came in with us and they were very very rough and a lot of people got slammed into the walls. Nothing was said to them. Otherwise we had a great 2 hours of fun. Ages 11-50

Who doesn't like arcades? The game selection here was great. Not all games are just to win tickets. The staff was helpful and honest. I say honest because I asked them if this was the best place to play arcades. They gave me their honest opinions. They have the rechargeable cards that you drop some money on them and then go and play. I kinda miss the tokens though. Go here and have fun!

My wife and I come here every time we are in town for vacation. In my opinion, it's one of the best arcades in Pigeon Forge/Gatlinburg! All the machines are always working, they update with new games and machines pretty regularly from what i can tell, and it's always clean and well kept! Staff is always friendly and helpful as well! Highly recommend!

Great arcade my kids had to wait an hour to redeem their tickets because you had one person working the redemption counter. As I'm writing this, they're still there. Someone needs to help back here. This is ridiculous.

Small track, a little overprice. The ride was very bumpy. The cashier was prejudice and hispanic. The arcade was fun lots to play. We played one machine for 30 min and made more than 5000 points or tickets . We had fun, that's what matters ?? ??

This place is always a blast. A couple machines were on the fritz but the staff was helpful and friendly. They immediately refunded the $2 lost on a machine that wasn't working. Overall a really fun place for adults and kids.

Rockin Raceway is one of my favorite Arcades to hit up while in Pigeon Forge! So many games to choose from! My fiancee and daughter really had a blast with Virtual Rabbids! Will always visit here when I'm in the area!

Visiting from Florida and this was a great spot! I recommend bringing your kids here for a visit, Mia at the prize counter was super helpful and all the kiddies got a little treat to take home. You guys rock!

As a family of 7, we spent $200 for an hour of fun. The staff were all extremely helpful, friendly, and pleasant. From ages 14-77, everyone was happy with the time we had there. The only reason for four stars is the weighted animals in the ?Stanley cup? section as well as the ?win an Apple watch? section. If everything was actually as advertised, I'd definitely rate it 5 stars.

Ok as far as arcades go we took our grandchildren there and my grandson loves games he can shoot stuff unfortunately most of the guns on those games didn't work properly very hard to play

Love love love this Arcade!! Everyone was friendly! RJ worked well with my kids at the ticket counter while they were taking forever for prize decisions.

Nice arcade! Clean, lively, friendly staff. Some good games. All machines were working and looked almost new and very clean. Prices a bit on the the higher side but definitely worth a visit, have fun!

Fun for all ages ! This place is great because they have lots of space and assortment of games ! They had a deal that tripled all ticket winnings, which allowed the kids to get some neat little prizes ! 10/10!

Best Arcade in All of Pigeon Forge TN..They have so many games for all ages and it takes a while to go thru starting with My Favorite being Air Hockey, then on to the Basketball Hoops, to just about every Arcade game you can imagine.The Staff here is Also Super nice.My husband and I go here a couple times a year and we always visit the Rockin Raceway Arcade because it it truly the Best Arcade in Pigeon Forge and Gatlinburg that we ve ever been too. Thanks Rockin Raceway Staff for always making us feel so w

One of the best Arcades I've been to in a long time, they are open until 10 and have great deals for play. Managed to play for several hours and come back the next day with plenty left to play and only spent $100 ....compared to arcades in Central FL this place was a great and tons of fun.

Decent place for the little ones to get their game on! Games run anywhere between 1 and 3 dollars. You can select between 3 cards: Pay $100 and get $145 in play, pay $50 and get $65 in play, or pay $20 and get $25 in play. The staff was friendly. Thank you Andrew for your patience with the little humans.

SO MUCH FUN! Me and my husband enjoyed every second here during our honeymoon. In fact we spent 4 hours here playing games until it closed. We searched around the local area for the best arcade and this was it! Just so happened we pick the best night. They had half priced games and triple the tickets. The games are very enjoyable due to the fact that you can actually win a lot and you won't leave feeling cheated out of your money.

This place deceived me! The outside looked a little run down. The inside was awesome. ALL of the games in the arcade were working. Great selection of games and they weren't stingy with the tickets. We loved the go carts too! It was a good time!

The best arcade I've ever been to. They have a large variety of games that we enjoyed. The music was awesome, it's all classic rock and country from the 70?s-90?s. The wizard of oz game was our favorite by far!

These people lied. We were treated unprofessionally by an unacceptable representative named Stasha. Save your time and go to one of the other arcades! Stasha is the one that makes children cry and is worse than the white fake vegetable soup at the dinner shows. Wow!!! Chase was the one exception and should be the manager.

It was so much fun for the kids and the adults there's something to do there for everyone not just kids. Great customer service period. The facility was clean the game for clean all in all in my opinion if you want to take your kids I cheap vacation I would recommend this place it was awesome and I want to thank you to all the staff that work there!

Funnest arcade in town. We've frequented this arcade several times. On our last visit we had an issue with our party cards. They were very helpful in getting everything straightened out, and our kids were able to pick out some fun prises.

Horrible experience with the man at the window. We're tourists from Texas and this man was hands down the rudest man I've met working CUSTOMER SERVICE. He spoke over me continuously and kept putting his hands on my phone telling me to read terms and conditions for any question I had; but the T&C didn't answer the questions I had. Once I was able to get a word in he was blunt and so off putting to the point it was clear my family and I weren't welcomed there. We were on an extended family vacation so there w

So much fun! Everyone was super nice to our fur baby. ??

We come here every time we vacation in Gatlinburg. The grandkids love it

5 STARS!!! We love this place!! Our daughter absolutely has a blast, she is 1, an we have such an awesome family day ever time we go! Just last week we took her she play 2 different games without our help, an won a toy, & then hit a jackpot & got like 700 tickets all on her own!! This place is amazing for family time!!

This is the best arcade in Pigeon Forge. I went there as a little kid and now I'm able to take my son there. Of course it's very updated now. haha. The games are fun and updated. The choice of items you can win with your tickets are okay... better than any other arcade I've seen. We visit here at least 2-3 times a year when we are in the area. Everyone working there has always been super nice. I highly recommend this place.

Same arcade as the others , go kart track a bit outdated . Paid $100 for a few suckers .. the claw machines are the worst ( no chance ) limb claw that doesn't close . Disappointed they don't even give ya a chance . Front of bld is cool that's about it .

Have been to this arcade since I was a kid and I'm 46 now. I love it and very family oriented.

This mama bear and her cubs enjoyed this place games was well priced and we hit lots of jackpots and took home some great goodies! This is a great place Maintained well games was all working place was clean. Very impressed with the staff all amazing on Christmas eve all smiles and friendly.

My husband and I had a blast here. This is literally the cheapest entertainment you can have here. We spent hours here and it made us feel like kids. This is such a good time.

Super fun and inexpensive racing and arcade. It's not so busy you have to wait or lack room to enjoy your race time but busy enough to keep it exciting. We did Groupon for racing and arcade, great value! Everyone we met was pleasant. Overall, great fun for all ages.

Candace was an absolute sweet heart, we have been coming to this arcade specifically for years because the staff treat us so well.

Don't sure what they have the payouts set to here, but blew through an entire game card trying to win a Pokemon plush (valued at $2-4) and walked right out. Takes the fun out of it when the machines are rigged against you and it's hard to explain to a 4 year old that the business is greedy!

So much fun here! Medium size arcade with lots of fun games and large VR area. Easy to win points and the people working the prize counter are hilarious and make it an even better experience. Games for everyone. We all loved it and left with lots of fun prizes.

Soon as my daughters said that this is where they wanted to go, I was so geeked ????????. We had an amazing time and the staff was great.

Nice arcade, great selection of games, everything was in working order, priced well and good bonuses. Clean and staff was friendly and helpful. It's dog friendly which was an awesome bonus as we were looking to kill some time with the kid and dog while waiting to check in to our rental. Overall a great experience and will visit again on this trip.

Fun arcade with a decent mix of ticket games, arcade games, and claw machines. Main thing to watch out for is how many credits a game requires. The bigger games can cost double or triple some of the smaller ones.

This was a great acrade are 4 year old had a blast . It has a great selection of games an priced reasonable. The lady at the front was super nice an informative. An Steve was AMAZING he was so kind to are son. Would definitely go again

Kids absolutely loved it great games good prizes nice way to spend afternoon

Rosie and cooper are the best! ??they were very fun and helpful definitely made the experience better! Definitely recommend going to this arcade with or without kids! Definitely worth it and super fun! They even have adult prizes like waffle makers! Who doesn't love a waffle maker!!! ??

Rosie was absolutely fantastic! She was incredibly helpful and knowledgeable, making sure we had all the information we needed and answering all our questions with ease. Rosie was truly the highlight of our vacation, going above and beyond to ensure we had an amazing time. She made this the best birthday for my son by surprising him with a blue gun, which he absolutely loved. Her warmth and dedication made our experience unforgettable. Thank you, Rosie & Cooper!

Huge arcade. Tons of fun. We racked up on tickets easily. We did have some issues with the VR rides with my kid but the staff was great and fixed it so she could actually use it and refunded our points when one time it didn't work out for my kid and her dad to do it together.

Great employees and service, good games, lots of prizes, and fair prices!

We Groupon a deal for 30 minutes arcade and some time on the track! The race track is pretty standard. You can definitely get a little loose out there as the carts are fast! The only downfall, which wasn't advertised, is that my daughter couldn't go alone as she is under 12 (11). She was NOT happy. They only take one ticket per car... So we actually made out with extra ride tickets. The staff running the track were friendly and smiled! The arcade is a good and welcomed change of pace from the carts.

We took our kids here for a fun afternoon. All of the games were in working order, reasonably priced, and well maintained. The staff was great and everything was clean. We had a great time.

My family has been coming here for years and we have so much fun! The staff have always been so helpful and friendly! The arcade is very clean and well kept. The games are fun and they get new games frequently. They even hired a security guard to help keep their patrons safe. The security guard is very good at his job and actually works! Some security guards are just a body to make ppl feel secure but he is the real deal?he actually is watching people and monitoring for potential issues!! I highly recommend

7 13 17 One of the better places for arcade games. They have a lot of games. More than the other places. Only complaint is cheapest game is 1.00 some are 1.50 and up. You can buy 50 dollars worth of credits and get 15 free. This is the same at the other places too.

Place was great overall. Really clean with friendly staff. Plenty of great games to play and all well priced. $100 had two of us playing for about an hour and leaving with plenty of dumb prices lol

Brought the grandbabies to play some arcade games. We paid $50 for got $65 worth of play. Most of the games we played where $1.

We had an absolute blast at this place!! Great prices and great overall experience!

We had an amazing experience at this arcade in Pigeon Forge this past week. A member of our family is 81 years old and considers the arcade to be one of the highlights of her trip every year. The manager and other staff went out of their way to make her visit special. The arcade was also very clean, not overly crowded, and efficiently staffed. Highly reccomend!

I had 3 boys that bought 3 ticket ride each. Two of the boys was cancer patients that my son brought with him. We are very disappointed that the ride attended looked at my son and kicked him off the ride after my son was coming up toward the attendant and he missed slowing down to stop the ride so instead of crashing into other riders he turned and went around one more time to make a safe approach. Before that a lot of riders was bumping while racing nothing said. My son pulls in and the attendant points at

Terrible experience! The crazy old lady security guard harassing people out front is wild. My adult children arrived before I did because I got stuck in the non moving Jeep traffic. Security Guard knocked on kids car window twice, once was AFTER they told her they were waiting for their mother and other brother in another vehicle. She took a picture of the their plate and ended up calling the police. Greg is a waste of space working inside the facility and wanted to further question why they were there wh

The go karts are cool. The track isn't the best one in town. One of the workers curses in front of the kids, spits up in the air waiting for it to drop and hit someone, and yells to his coworkers that he is going to be a prick to the drivers, making for a not-so-fun experience for families. Also the day we were there some of the drivers were driving very aggressively. I'd pick a different place. I'm usually pretty open minded but this left a negative impression on an otherwise awesome weekend.

We absolutely love this arcade! Hands down the best one by far! Great games and prizes. Chase and Greg are very friendly. I do recommend this family arcade!!

We had a family of thirteen and everyone found a game they enjoyed. Employees were super friendly and that's hard to find these days. Thanks for taking care of our large group. Planning on coming back on our next vacation! (Great service with my adult brother that has autism)

We had a Groupon to take a few laps in the carts and play games for 30 minutes. The staff was extremely accommodating and friendly. What a great place to spend a few hours.

I hadn't been since I was 13 and I'm glad to say that it hasn't changed much since then! I love the new card system, and all the games were super fun. My favorite was the skee ball!

Had a great time fun place to go . Lots of games and go carts

The environment is pretty good, it has basic arcade stuff and a guitar hero machine which I liked. The staff is super nice and chill and overall it's good, the only issue I had is there just ain't enough games to keep me interested for more than 30 mins

Great arcade. All points were tripled and it was easy to hit jackpot on a few big ticket games. We will be back for sure. Not too expensive either.

We used Groupon and got 3 trips and 30 minutes of arcade time. We didn't get to accrue any tickets for prizes. I guess it is because we used time instead of purchasing credits. Don't think that was fair because we paid irregardless and money was spent either way.

Excellent Arcade. Lots of games. We won a lot on The Wizard of Oz game.

Signs and google says close at midnight. We show up at 8:38 pm, says they've already stopped selling race tickets. I told them I don't need to purchase, I've already bought them on Groupon. Security steps in all big and bad and says ma'am we stop at 8:40. Uh, okay well it's not even not even that time and I've already bought tickets. Nope. Denied. If I could get the refund from Groupon, we wouldn't be back due to the security guards sorry attitude.

Rosie was the best! She greeted us with a smile and answered a question that we had. She went above and beyond to make sure we had a great experience. Thank you Rosie for all your help!

My grandson had a blast!

Sandra the manager is unprofessional and needs to find a new line of work. She doesn't honor ticket amounts for cards. Spend your money elsewhere

Our favorite arcade ever! Rockin Raceway has been a pigeon forge attraction for as long as I can remember. My friends and I used to visit it every weekend back in the 90s, and it's even more fun now. Their games are up to date, fun to play, and the whole place is just bright and cheerful. The employees here are AWESOME, they go above and beyond to make your visit happy and memorable. I want to give a special shout out to Greg, and to the security guard who's name I unfortunately didn't get. We locked our ke

Big place we loved it and so did our kids

Took our young child here while on vacation and we enjoyed it! Although I wish there were more game options for younger kids (our child is 4). Also, I checked my bank account when we got back home, and I was charged $6 a piece for drinks out of the drink machine, while they were advertised as being $2 a piece. So we spent $12 on 2 drinks.

Lots of games to play, very much like Frankie?s funpark. Very clean, smelled fresh, very popular.. lots of people. To be fair we went on the 3rd and 4th of July, soooo.. They do not have a machine to cash in the cards and chips from the wizard of oz game. You turn them in at the prize desk, and we got cheated over 9000 points when we turned ours in because the lady behind the desk was too lazy and clearly hated her job, so she didn't scan the cards correctly. But we didn't say anything, just there to have

Good little arcade. Clean and ready for fun.

Our family loved this arcade! It was a great value, offered a ton of games and great prizes. It was very clean and family friendly. We will definitely be back.

Nice staff especially Chase. Nice add quiet. Fun games and good go carts for older kids like 12 15 yrs old.

Went here with my 2 daughters. Other places would only give 3 rides for 25 per person. So I would have to spend 75 to get the deal. They let me combine for the 3 of us plus 10 dollar arcade card for 25! Their carts were fast!!! Best value and service and fastest carts to boot!

This place was awesome!! Used a Groupon for a $100 deal but for $40. But they were nice enough to give our oldest a race car ride and all 3 kids got arcade play for 30 mins!! We all had a blast!! Thank you rocking raceway!!

Played for 3 hours. We got all the kids $30 cards. They all won enough to get little stuff from the prize area. It was fun!

One of the best arcades I've ever been to. The kids loved it they won lots of tickets. (Most we've won anywhere) Prices were reasonable. Restrooms and everything were clean. They were cleaning machines intermittently and also when they cleaned it they made sure it was working which I've never seen at any other arcade will definitely be back.

There are many arcades in town and I would rather come here than anywhere else. I love the variety of games they offer at this location!

We had the best time here! The guy at the front was super friendly! He was probably the first person that works in Pigeon Forge we came across that seemed to enjoy his job. My only complaints are that they shouldn't let people play the same game for long periods of time so other customers can have a turn, especially on the games where you can when the big rolls of tickets. Also, trying to cash in your tickets takes forever. They really need to have more workers back there. I didn't take any stars away becau

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”

Why are arcade prize games so exciting to play?

Arcade prize games are a thrilling highlight in 2025! Claw machines, skee-ball, and ticket-redemption games like basketball offer a rush of skill and chance, with rewards like plushies, toys, or electronics up for grabs. Modern machines feature vibrant lights, digital scoreboards, and responsive controls, amplifying the fun. The lively arcade atmosphere, with cheering crowds and buzzing energy, makes every win feel epic.