Reboot

Reboot

Reviews Summary

The consensus is overwhelmingly positive, with most reviews praising exceptional customer service, quick and affordable repairs, and knowledgeable staff. Many highlight specific positive experiences with phone and laptop fixes, fair pricing, and going above expectations. There are a few negative mentions about delayed repairs or unfulfilled promises, but these are outweighed by the majority of 5-star ratings. Customers repeatedly recommend the business for electronics needs, emphasizing trustworthiness and professionalism.

About This Listing

Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

Features

Wheelchair Accessible

Contact Information

Address

Lake Forest Shopping Center, 1386 N Pleasantburg Dr

Greenville, South Carolina 29607

Hours

Monday 1-5PM
Tuesday 10:30AM-2PM
Wednesday 1:30-7:30PM
Thursday 10AM-7PM
Friday 1:30-7PM
Saturday 10AM-5PM
Sunday Closed

Customer Reviews

They replaced the battery in my iPhone would be shattered back when nobody else would. After calling at least seven different phone repair shops they were truly a godsend. Saved me from having to buy an entirely new phone or pay 600 to get it repaired, which is more than the phone is worth at this point. It was also done extremely quickly and for a fantastic price. And everything is working beautifully. Can't speak highly enough ??????????

After calling what felt like every tech and computer store in town, Reboot was the only place that came through, and it came through in a big way. We needed a specific computer setup for a short film we were shooting, and not only did Jordan (the owner) have exactly what we needed, he generously offered to loan it to us at no charge. That kind of support, especially for a small film project, is incredibly rare, and it meant the world to our team. While my experience may have been a bit outside the norm, i

Jordan went above and beyond to help me with a issue that even Apple Couldn't do for me. I would definitely recommend reboot for any issues, or for a phone buying experience! He was truly awesome and can't thank him enough for:) shout out to Jordan you rock !!!!

Jordan was extremely helpful, he fixed my phone in 20 minutes, after metro a the Apple Store told me I needed a new phone or pay 500 to repair! Jordan fixed the phone for a very reasonable price! Will definitely be back for all of cell needs!

If I could give 1000 stars I would. This place is amazing!!! He was the only person in the entire Greenville area that would even attempt to fix my beats, and he did!! Absolutely fantastic and friendly staff, and the work is quality! Definitely go here for all of your electronic needs, he knows what he's doing!

????? 5 Stars Professional, consistent, and efficient. I've brought in multiple devices?laptops, phones, audio equipment, and smartwatches. Every repair or setup was handled correctly the first time with zero issues. No guesswork. No delays. Service is clear, fast, and reliable. You can tell he takes pride in the quality of his work, and it shows. Highly recommended for anyone serious about getting things done right.

Got my hdmi port replaced on my series X. Jordan helped us out. He was very professional and super helpful. They did a great job and at a very reasonable price. I had a friend pick it up for me and Jordan helped the friend with a small issue they had with their phone for free! Please support small businesses like this!! We need more places like reboot and less of geek squad and other big businesses that are just there for your money and with zero customer service skills. It wasn't a huge problem that they f

Mr. Jordan Beck was awesome to work with. He really knows his tech, and has excellent customer service skills. I had never been in a Reboot store before, but after having good conversation and an excellent experience in the store, I look forward to my next visit.

Fantastic experience with Reboot! They fixed my device quickly and the prices were highly affordable. The staff was friendly, professional, and made the whole process easy. Fast service, great prices?I'll definitely be back if I need another repair!

Jordan is so good he helps out in every way he possibly can I'm just going to say this if you go anywhere else your crazy hit jordan up you can get much better deals and he will work with you in any way he can

Jordan runs a very clean and professional shop. He is friendly and his services are quick. We have used him a few times for various electronic devices. Highly recommend

I was in line outside The Chocolate shop when I found this place on Valentines day. My galaxy fold 3 had notified me that morning that my charging port had an object in my charging port, so I went inside to see if they had a cleaning kit. Jordan kindly asked me if he could take a look and clean it for me. He cleaned it and plugged it in and there wasn't a warning notification. He wouldn't accept payment and he also told me that if I kept having trouble, he could replace the port for only $50. I didn't

I have been here several times. The guy that works there is absolutely the best. Understanding and reliable. He has a positive chill vibe About himself

I took my phone to the fixphone at the mall, and they wanted to charge me $120 because my screen was broken, so I took my business to Reboot. This place was awesome 10/10. turns out my screen wasn't broken, and all I needed was the power button replaced. It ended up only being $40 even though he had to drive to Atlanta to get my part, + it only took a day.

Jordan was fantastic in helping my friends and I decided to buy my next phone from him. He went above and beyond in being helpful setting up my phone. Highly recommend.

We got a very great service and a very great deal. Recommend this place 10/10. Super friendly and GREAT service!

Best prices and inventory I've seen since moving to Greenville, the customer service was top notch also. Would definitely recommend 10 out of 10 times!! Ask for Jordan if you need ANYTHING!

Jordan at Reboot has helped me more than once. Quick with helping with tech problems and reasonably priced. He also has lots of cell phones, computers and accessories. Check it out if you need tech help . Lake Forest Shopping Center.

Great service, this guy is the best hooked me up with a super sick pc, fixes devices, has a huge knowledge about tech in general 10/10 would recommend

I came in with a very specific issue, as I am refurbishing an old gaming system. The owner was super helpful and accommodating. I ended getting an incredibly great deal. The store itself is super clean and inviting, with tvs and arcade cabinets to play on as you wait. They've just become my go to place for any tech help!

The young man there fixed my iPhone back glass, same day, for a reasonable price. Great shop with good merchandise. I'll be back!

Hands down ,the best experience selling any electronics and getting the right price. The guy running the store friendly, respectful and nice .

This store is amazing. Chris and Tim are fantastic people. I've gone here everytime I've had any problem with my gaming PC. And they fix it, no problem. Even helped me get some better components on sale. I highly recommend everyone who needs an electronic fix come here. Also they buy/sell tons of awesome stuff. My PC is running way better since I took it to here. 100/10 absolutely fantastic shop. Still going here 3 years later. And still being serviced well and expertly by Jordan and Tim and Chris and the w

I have to do a review for my guy Jordan. After driving by his shop for a long time not knowing what it was I just so happened to walk in one day out of curiosity. It was a great decision. The store itself is always nice and clean. With so much nice fairly priced merchandise your head will spin lol. Jordan is a very unique rare human being. He has cultivated a really chill vibe in his shop that makes you feel comfortable and at home. He is damn good at what he does and can quickly assess and find solutions f

Jordan is the BEST!! He got my phone up and running even when he didn't have the screen he needed. He still made it happen. Very honest and very professional! This is the 2nd time he has helped me out. Don't go anywhere else. He will give you the best price by far and will do the job right!! Please support this small business!

Great service and reasonable prices. They always take care of me. They fix everything from smartphones, computers, and game systems.

Jordan is a miracle worker! I brought him an iPhone that had been totally smashed on both the front and the back and he was able to quickly repair it to make it look brand new! Price was reasonable too! Highly recommended for your electronics repair!

i was stressed out completely about my iphone14 until i was recommended to go to reboot ..i met jordan he responded in a timely manner ..he was all around positive ..he fixed my screen on my phone the same day put a screen protector on it and haven't had a problem not once ..he was very polite ..yes i will be doing business with him from now on ,,i highly recommend Reboot as you alternate go to..thank you jordan

Great knowledgeable service, worked with me on price. Thank you especially to Jordan for everything! 10/10 would recommend

Excellent service. Went in, same day got my phone's charging port fixed without needing to even replace it, thanks to Jordan.

Owner Jordan was super professional and appeasing to me (client) I highly recommend! And best part they didn't hurt with the price.

Every time I come no matter what the problem, he always fixes my phone. He does the same for everyone. He knows what he is doing!

Jordan, is the best! Value, speed, customer service and impeccable ethics. My go to for last several years.

Jordan hooked me up fixed my phone ?? like brand new????????

Jordan is the best I've ever dealt with He's now my daughter?s best friend for Fixing her phone I will never take any of my devices anywhere else.. Thanks Jordan for all you did ????

Jordan is the best around!! He is very patient and knowledgeable!

Came in looking for a great laptop and left with a great laptop ?????? they are Very friendly and knowledgeable will fix any electronic you have in no time. They have great prices and I love this store definitely the #1 store in Greenville sc with great customer service and great prices on electronics. For those who need a Great laptop or Phone or anything fixed ,I highly recommend reboot. Special thanks to Jordan and all his help. 10/10 recommend.

Definitely recommend this place for people to come and have your phone repaired?the best to do it in Greenville! Jordan has fixed all my phones the kids have destroyed. Very nice atmosphere and the turnaround time is pretty fast as well!!! Go check him out!!!!

Two older women went into store to get help setting up an IPad that we purchased online. Jordan was great ! He was quick and very patient with us and our lack of knowledge. I would highly recommend this store. We will definitely be back for future service.

I just moved to the Greenville area and needed a part for my computer. I walked into the store and was handed the part in about a minute. Service was outstanding - and friendly. I will definitely be going back with any computer needs in the future.

This is an awesome place. It's so much cheaper to get a phone repair than other places. Jordan is the guy. Give that man a raise. Perfect fix in only 30 minutes. Best place out there.

Very nice manager hooked me up with a great sell come check it out guys!

Great service!! always quick and done the right way very thankful for the service.

I've gotten a few devices fixed with Jordan and he is always done them perfectly. He has a fast turn around and very affordable prices. Definitely check them out!

Very helpful and knowledgeable technician there. Always willing to try to give Golden rule service in my opinion.

Jordan has help me the best he can and he is very reasonable and fast and good what he do I'm a loyal customer!!!!!

Best prices around, fast and efficient service!

Traded my HP Victus for a Lenovo Thinkpad a while ago so I would have something more practical for school, and it's been nothing but a great experience. I plan to buy more from you guys in the future, keep up the good work! Edit: Recently made a trade for two older laptops and got a nice MacBook pro! This place is great and worked with me on a good deal ??

Blessing to have met Jordan. Exceeded my expectations. Highly recommended, fixed my iPhone and provided a power cord for pc. Bought new iPad at great price point. Look forward purchasing more product from Jordan. Awesome customer service provided by this outstanding young gentleman.

Amazing experience!! Jordan was awesome when it came to fixing my phone. Best shop in town for any kinda phone or pc repair. Also the prices on his laptops cant be beat!! 10 out of 10 would recommend

Jordan is awesome. I've had multiple issues with my laptop, and he's been able to fix each and every problem. He works hard to make sure people are happy and have what they need. Please support this small business, you'll have a great experience :)

I went in there with high hopes the guy running place swore he would help me get gaming computer said a friend of his has some to so an so never heard from him again gave my number and everything my experience this place is not helpful at all

Mt first visit at Reboot was awesome! Great customer service. He really worked with me to make sure I was able to get the console I wanted. Will definitely continue business here and will suggest it to others.

I had my business phone serviced and unlocked here! Quick, fast, easy same day service! UNBEATABLE experience and prices in the area! HIGHLY recommend. Will definitely be going back in the future! Thanks AGAIN!!

If you're looking for great service, great products and a fun environment this is the place to be. I've purchased phones, computers and internet extenders from here and haven't had a problem yet. Jordan is very knowledgeable and he helps you understand what you need if it can't be done. He's very helpful and friendly. Today I sent my son to have his phone checked out or purchase another one. He could?ve easily said it can't be fixed and sold him a phone but he didn't. He fixed it and sent him on his way. I

fixed phone, to only have a 2 week warranty, just to have the phone glitching after i got it fixed, then told me id have to pay an extra $40 for him to TRY to fix the issue. It was your mistake from the jump, why not take accountability and fix it, the 2 week warranty just confirms he knows he doesnt do permanent fixes, never go here if you want a permanent fix.

Jordan was very kind to spend time helping me, an older adult, to replace a program to receive a pdf file in a 7 year old tablet. Good tablet and not want to replace it. Working like new now. Thank you Jordan. He also readily had a cord to connect my phone to the car. Very knowledgeable and patient young adult.

Jordan was so very helpful and professional! Fixed my mom's phone no problem, and the old school video game cabinets were fun while we waited. I wil be a repeat customer for sure!

This is my go to place for anything electronic related and it's definitely one of the best phone repair places in town. They don't charge you the amount of a new phone just to fix your screen, so they're one of the good guys in my book. They also have a good selection of used phones and laptops that have been tested for quality

Highly recommended! Have used Reboot services twice so far. He has fixed my son's iPad screen also fixed my daughter's iPhone. Professional and affordable. Will be a returning customer!! Thank you Jordan!!

Great service with very reasonable prices! I'm a VERY satisfied customer based on them recovering my data from a hard drive that crashed.

Excellent customer service swift transactions but efficient!Sold my Ipad to hinge gave the highest offer of anyone else I went to in Greenville

10/10 customer service 10/10 prices I went there on 8/9/24 and I believe Jordan was the one who helped me and he was nothing short of amazing I got a 2018 MacBook Pro for college and he was more than fair and very helpful definitely will be returning soon

Great price and helped me with a headset. Great guy

Jordan helped me find an iPhone that fit my needs, at a price that was unbeatable by any competitors. He also pointed me in the direction of a gaming monitor and discounted the price without me even asking. 10/10 recommend stopping in if you need any modern tech without being price gouged.

Jordan helped me out with a good deal. Absolutely amazing experience and highly recommended for anyone looking for any type of technology. 10/10

I went to reboot I got an amazing deal Jordan helped me out very friendly 5 stars ????????????

Bought a new phone at Cricket which I have an account there and they said we are not allowed to sync my old phone information to my new phone so we went to Reboot Greenville and they were happy to do it for me at no charge. I also purchased a screen protector from Reboot Greenville for my wife's phone for $10.00. This place is legit, excellent customer service and very knowledgeable. I highly recommend Reboot Greenville!!

Just had my phone screen replaced. Jordan was super easy to work with. He gave a great price and threw in a phone case and screen protector. I noticed a small discoloration on the screen and found out it was connected a film on the screen protector, I think. Was still in the parking lot when I noticed it so I went back in. He fixed it right away. I highly recommend this business!

I had a Nintendo switch and Apple Watch that were no longer needed, instead of selling on Fb marketplace, I decided to take them to Reboot to see if they would take them. Not only did the gentleman buy the items from me, but he did not try to offer me any less than I knew they were worth. He actually ended up paying me more than I expected, which I am so grateful for. I didn't get his name, but I just wanted to thank him for being so kind and professional. He made me feel like we were friends lol. (Ps I'm t

I took my ps4 in for a repair going on two months ago and have never recieved an update. At this point they are ignoring my calls and only answer when I call from a different number. Each time I do get ahold of them they tell me it will be done tomorrow. DO NOT TAKE ANYTHING HERE! Here to edit my earlier review. After a bunch of run around I was able to get my playstation back. in the past week and a half I have called reboot and the person repairing the playstation probrably 40 times. With no answer until

VERY NICE! Thank you so much for the quickness .. definitely coming back

Amazing work. Jordan took my phone and immediately knew what was wrong with it. The Apple store said they couldn't fix it and recommended buying a new one, of course. Very reasonably priced too.

This is the best store to come to for new phones and repairs. All prices are extremely fair and affordable. And any work done to your phone is finished in a timely fashion. Jordan is the best in the business. 10/10 would recommend

Jordan was so helpful and help me out the best way he could . Most definitely recommend

The owner/manager very knowledgeable and professional. I was greeted with a warm smile. Has a wide selection of products to choose from. Quick and trustworthy service. My phone back up and running within 15 minutes.

This place is awesome! Jordan is knowledgeable, professional, and will speak in terms you can understand. His pricing is the best around as well.

He is an awesome guy helped me so much. Everyone should use Jordan for assistance.

Jordan goes above and beyond. I was in a serious spot with losing access to one our cell phones that affect our ability to work directly and he was extremely busy. He had to leave early but actually came back to the shop on his own time, finished the phone and then actually offered to drop it off to me since he knows we have one car down as well. He has character, class, and is highly professional, I can't tell you the loyalty that builds. Thank you Reboot for keeping a true pro that really takes the time t

Buying used electronics can always be risky. Reboot is an establishment that can be trusted. Recently I purchased a computer from Jordan. From the moment I walked in the door he went above and beyond to make sure I find the right product. Not only is he knowledgeable and professional. But you can just tell that he's a good guy. 100% will be coming back!

absolutely great experience getting my phone worked on here, cant recommend any phone store more than this guy

When I tell y?all this man got my phone fixed within an hour he got it fixed within an hour I thought it was going to be 2 hours bc when I got my phone fixed at cpr it took them 2 hour. The place was clean and he even had a play area for my baby.excellent costumers service and everything peice was very cheap to get my screen fixed so if you need your phone fixed go to reboot he gets the job done

I have bought 3 phones from here in the last 3 months. One for my son, one for my daughter, and one for myself, today. All 3 phones are clean, unlocked, in great shape, work great, it's as if they were straight from the factory. The guy who owns this place is very professional and extremely knowledgeable. He knew more about my phone then the guys at Verizon. He is also just a very kind person who is fair with his prices. He supplies chargers and phone cases! Its top service all around. I will continue c

Jordan took care of us very professionally and kindly. It was a minor issue, but one I couldn't take care of on my own. He took care of it in less than a minute! Will definitely go back for any issues that come up!

Great service! Jordan is an outstanding employee. He helped me clean my speakers and replaced my screen protector.

I've been dealing with Reboot for over 5 years. Great quality services every time . Fast and convenient services. Highly recommend.

Very pleased with first encounter. Communicative and professional. Will take my devices here from now on to be fixed. Great job!

After a review of purchasing an iPhone 13, it didn't work right, hanging up every call. I went back in and the guy running the store changed some settings and I left thinking it was fixed ,it was not. I had 14 days to return but instead I wrote a negative review. I didn't follow up to see the reply but instead walked in on day 14 mad as a wet hen only to find out the manager had replied it was their job to make customers happy and to come in and they would make it right. They did just that! I got a new phon

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”