PlayJoy x Ellis Amusement @ Layton Hills Mall

Reviews Summary

The consensus from reviews highlights significant issues with this arcade. Many customers report broken games that take money but don't function, including non-working claw machines, air hockey tables without pucks, and ticket systems failing to credit winnings. Multiple complaints mention a lack of staff to address problems, leading to frustration and disappointment, especially for children. While a few reviewers noted some working games or brief enjoyment, the overwhelming sentiment is negative, with frequent accusations of the arcade being a "scam" or "thief for your money." The absence of customer service contact options further exacerbates the poor experience.

About This Listing

Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)

Minors may need parent/guardian supervision (policies vary by location)

No gaming experience required - games range from beginner to expert level

Comfortable clothing and closed-toe shoes recommended for safety

Valid ID may be required for certain attractions or age verification

Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons

Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)

Valid ID for age verification or membership signup

Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting

Eat beforehand or check if the arcade has food options

Bring friends for multiplayer games and competitions

Wear comfortable clothes you can move freely in

Avoid bringing valuable items that could be lost or damaged

Check for special events, tournaments, or discount days

Set a budget for games and stick to it

Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size

Popular games may have longer wait times during weekends and evenings

Many arcades offer unlimited play packages or time-based pricing

Some locations host tournaments and special events regularly

Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

Features

Wheelchair Accessible

Contact Information

Address

1201 N Hill Field Rd

Layton, Utah 84041

Get Directions

Hours

Monday 10AM-8PM

Tuesday 10AM-8PM

Wednesday 10AM-8PM

Thursday 10AM-8PM

Friday 10AM-8PM

Saturday 10AM-8PM

Sunday 12-6PM

Customer Reviews

This place was super disappointing. There are no employees, so you can't even talk to someone if you have an issue. The games took my money, but a lot of them didn't work. The air hocky table had no puck. The "play till you win" claw machine was broken. The claw wouldn't descend, but it would take your money. The claw machine you can earn tickets from would pick up the tickets, but never actually added them to your card balance. The only games that seemed to work okay were the games that didn't give ticket

The first game my granddaughter played took her credits and did not allow her to play the game. The next game was broken, it didn't have a knob to use to play the game. This is not the first time we've been here when the games do not give you proper credit. It would be very helpful if the company owner would post their name and Customer Service phone number inside the business. Not very impressed with this place, not going to bring the grandkids here again.

We put cash in the ticket/ card machine and it completely stole our money. Nothing happened. This place is a scam.

This place is horrible. I paid 20 dollars for tokens and it wasn't even put on my card but it absolutely took my money. My son got his tokens but it wasn't loading tickets onto his card and half the games didn't even work. There's no one to call or talk to. This place is just a thief for your money. Beware

Spent 20 points ($5) and literally only 1 out of the 4 games worked. The bowling game (both sides) didn't drop a ball and the air hockey table in the front didn't drop a puck. Worse than wasting money, my kid was incredibly sad that he didn't get to play anything after making a careful decision to spend his chore money. And of course, it's not staffed, so no one to complain to or to make it right.

The best arcade game here was the car racing one. The kids weren't interested in any of the other games. There weren't too many people here considering it's right next to Seaquest.

Small arcade with a few of the essentials. My 5 year old had a lot of fun but I don't know how long it would keep anyone older entertained. Everything was working except the prize machine which resulted in some tears.??

went there and none of the games paid out tickets. The machine stopped accepted dollars. There is no way to contact anybody

A handful of the games were broken but

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”