Planet X Laser Tag and Arcade

Planet X Laser Tag and Arcade

Reviews Summary

Most reviews praise the fun atmosphere, variety of games, and friendly staff, especially for kids. Laser tag is a highlight, though some mention broken machines or small course size. Prize value and card convenience are appreciated, but a few criticize high costs, maintenance issues, or poor service. Ratings are mixed, with many 5-star experiences balanced by complaints about outdated games, wait times, or occasional staff rudeness. Overall, it’s a popular spot for families despite some operational flaws.

About This Listing

Has Arcade Cabinets
Good for kids
Has Virtual Reality
Has Prizes
Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

What to Expect from Virtual Reality in Arcades

Step into virtual reality for a breathtaking adventure! Arcade VR stations boast advanced headsets (like Oculus or HTC Vive), motion controllers, and sometimes full-body tracking or treadmills. You’ll dive into games like Beat Saber or VR shooters, swinging, dodging, or aiming in 360-degree worlds with vivid visuals and immersive sound. Gameplay spans solo quests to multiplayer battles, with intuitive controls for all levels. Arcades offer vibrant, social VR zones, delivering a thrilling, cutting-edge experience in 2025.

How Arcade Prize Games Work

Dive into the excitement of arcade prize games! Expect claw machines, skee-ball, whack-a-mole, or basketball challenges where you test your skills or luck to win tickets or prizes directly. Claw games require precise joystick control to grab toys, while redemption games reward accuracy with tickets to trade for plushies, gadgets, or trinkets at prize counters. Modern setups boast colorful displays and smooth mechanics, blending nostalgia with fresh fun. The thrill of winning and the vibrant arcade vibe make prize games a captivating draw in 2025.

Features

Has Arcade Cabinets
Good for kids
Has Virtual Reality
Has Prizes
Wheelchair Accessible

Contact Information

Address

205 Grand Central Mall

Vienna, West Virginia 26105

Hours

Monday 11AM-8PM
Tuesday 11AM-8PM
Wednesday 11AM-8PM
Thursday 11AM-8PM
Friday 11AM-8PM
Saturday 11AM-8PM
Sunday 12-6PM

Customer Reviews

I took my son here for his birthday and I was not satisfied. We've been waiting at the prize counter for 20 minutes. There isn't even a person behind the counter!

Amazing place to play arcade games. Good prices & have a lot of good choices of prizes. Laser Tag is fun and good for the kids and adults alike!

Customer service was great for our first time here. The games were fun and my son enjoyed playing!

It is a very fun place to play me and my friend are just playing to past time for the movie theater

We are from Maryland on vacation and was looking to do something since our hotel had closed everything because of the coronavirus. Glad we found this place! My son is almost 12 years old and he really enjoyed the laser tag and games.

Great place to take kids for a quick game of laser tag & adults can join in! We had a small 8-yr old b-day group to play a few rounds & the kids LOVED IT!! As well as the father!

The employees here were stairing at customers whispering to each other talking trash about costomers and thier appearance and subjectifying them. Very unprofessional and uncomfortable. I attached a pic of the employees I'm talking about if the owener cares. I understand it might be difficult to hire people to work but that's not a reason to tolerate this behavior

Fun time with the kids playing laser tag and then staying in the arcade to win prizes!

Incredible Atmosphere. Friendly Staff. Hunter was very helpful.

You can actually get something from the claw machine and very fun

Hunter as absolutely amazing !! Made our first experience here worth it!!!

Wonderful and affordable place to bring the kids!

This was a great fun little spot! My son (7 years old) had a blast. We were able to go just him vs me. 6 minutes per game. We played 2 back to back total $21.00 . Couldn't beat it for the joy he had. If you're in the area of the mall and want something fun and quick to do go there. Also in same spot is a small arcade with tickets/prizes.

It was fun recommended to pass the time

Fun and entertaining spent $20 between my wife and I and had a good hour of fun. Entire place was clean and well maintained. Nearly all the games were in good operating order and the one time I had one malfunction the staff corrected the issue quickly and professionally. Over all great place to kill time.

Staff is friendly and helpful. My son's birthday party there was a hit.

The people are awesome. I just finished playing a 2nd game of laser tag and while moving along a wall i got a rip in my right shoulder from a broken outlet in the wall. While they did cover it with am obstacle it would have been nice to get a free game laser considering i got a small tear in my favorite tshirt along with s nice gouge in my shoulder. Other than that the people were awesome and the game was fun

We usually take the kids to the arcade on the weekends almost every weekend. We happend to have been in there on a week day.. and didnt know the kids could get a free laser tag after spending $40+ dollars... my husband asked the guy working there if they could get their free laser tag.. it was 30min before closing.. after being there a hour +.... and no one saying a word to us. He told us it was too late to go in there now. We was a bit upset. After we just witnessed 2 adults that may have been his buddies

Good games good staff

Be a lot better if half the games weren't out of order every time we visit. My 7 and 10 y.o.'s love the laser tag though it is slightly expensive for the amount of play time they get in my opinion.

It's not so bad. Just wish most of the machines weren't just oversized phone games. This place needs a couple retro machines. Like a pinball and skiball. The card system not giving change kind of is a pain.

Granddaughter Lexi loves this place!!

There are only 3 or 4 ticket reward games here, 3 claw machines.. a candy claw machine and a key master along with a basketball game and a few shooting games.. the key master is so rigged that when you release the button it stays down for another 5 seconds.. the prizes are low quality.. just not worth it.. I would like to have a decent arcade in the mall but this is just not it.. at all.

Took my son and his brother there And they had a blast. Plus I like how you put money on one of their cards to pay for the game you play while you're there And if you don't spend it all that day You just save the card and it's still good for the next time you go back ??

So much fun for the whole family! Staff is very helpful and friendly. So many different games to play. Kids absolutely love this place.

There's not many games and you will spend your money quicky there. Below average prizes as well, but if you wanna just play a few games for a minute it's fine and it's the only one around here other than the fun barn which I would recommend over it which is in Logan Ohio.

This place was totally awesome!

Cool mini laser tag arena. Long sets. Good pricing. Gear worked well. Friendly staff. Small arcade. Good time killer if it's too hot or cold outside.

My kid loves coming here

The prizes here are fantastic, great variety and value! What a blast!

My daughter loves Planet X Laser Tag. She has so much fun playing with the other children. Great place to spend some family time and have fun.

Stuff always broken here. To top it off I had a pre loaded card and they are closed. Very little for my son to do when they were open. They didn't have a good selection to begin with and half of them were usually broken. Not very happy about this. It's no wonder they are not open. They couldn't have made any money.

The laser tag is honestly not the best, atleast two out of the about 15 machines they have are usually down, but the ticket exchange ratio to prizes is pretty good.

Went with a group of eight people. Five adults, two 6 year olds, and one 16 year old. All of us had a blast!

Fun course for kids, but entirely too small for adults or a decent size group. Staff are generally very pleasant.

Smaller arcade but the games are really fun. All are newer games and in good condition with a small laser tag arena that's worth the price.

expensive but had a lot of fun with my two daughters!! we also enjoyed playing lazer tag too!!

Fun little arcade! Not many games and the prize selection wasn't that great but had fun with my daughter killing time.

Great place to play games

It's great to have some games in the mall but the place could use some more variety and bring back some of the older arcade style games.

Very expensive and not much for litter kids to do..the game she could play she got 1 piece of candy for 60 each try..so $5.00 for 5 tootsie rolls

My children loved it and so didn't my soon to be ex wife.

Fun games and plenty to play as well as getting your own game card you can reload is convenient as well works all the games

It is very fun but I didn't have the best service there.

This was quite a bit smaller than I expected. Not a lot of options. Laser tag was to-do. Kind of boring. Wouldn't go out of my way, again, to go here.

Had a very amazing time when hbrook my boys to play and the ppl there are very pleasant and helpful

Took two kids 8yr old and 11yrold they had a good time

The kids had a great time, but the statement in their advertising that says they have party packages is untrue.

It's fun to be a kid once in awhile. Had a blast

Great place to hang out with your friends and family for some game time.

I'm a little to old to play. But, the young ones seemed to have a good time.

They RIP you off on your points and theres on 100 and down prizes no fun at all

Lots of fun games. Good place to take your kids.

No tokens/tickets now, it's all on card. The lady at counter wasn't very helpful but she was very polite.

Fun prizes for kids to win and some machines really shell out the tickets!

Small in size but it's a fun little place for kids

I wish they had more games and half of them were out of order and a kid behind the counter was extremely annoying

I had the most amazing time there and want to thank then

My grandsons had so much fun.

I love the games that's got to be the funniest laser tag ever 2

It's a really good place to go to for the family.

Best laser tag some people will ever experience.

Small place but clean and fun.

It was fun, not many choices in games.

Love it. Very cheap. Definitely recommend

Had so much fun since the remodel

Claw machines are rigged and the laser tag is ok.

It was fun and worth it

Small but great lots of fun

Fun games and Lazer tag is awesome

Fun for my son and affordable.

Fun atmosphere, and a great time.

It was fun I just wish it was bigger

Rude over priced will never return

Lover spending time with my son there

Awfully great place to take you kid

I LOVVVEDD IT BUT I LOSTT , OH WELL

Best place in kill devil hills

Pricey for the prizes offered

Always fun with grandkids

I didn't know I was there!

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”

Are virtual reality games in arcades worth playing?

Yes, virtual reality (VR) games in arcades are a top attraction in 2025! Titles like Beat Saber and Half-Life: Alyx deliver immersive thrills with cutting-edge headsets, motion tracking, and responsive controllers. High-resolution displays and spatial audio create heart-pounding experiences, from slashing rhythms to battling zombies. Arcades feature multiplayer VR zones and tournaments, fostering lively communities. VR booths are regularly packed, proving their captivating, next-level gameplay makes them a must-try arcade experience.

Why are arcade prize games so exciting to play?

Arcade prize games are a thrilling highlight in 2025! Claw machines, skee-ball, and ticket-redemption games like basketball offer a rush of skill and chance, with rewards like plushies, toys, or electronics up for grabs. Modern machines feature vibrant lights, digital scoreboards, and responsive controls, amplifying the fun. The lively arcade atmosphere, with cheering crowds and buzzing energy, makes every win feel epic.