Midwest Gaming Sales and Leasing

I was looking to purchase a Jaws Premium pinball machine from my local dealer. Unfortunately they did not have any in stock and could not tell me when Stern would start production back up. I saw that Midwest Gaming had it in stock and free shipping. Seemed too good to be true. This is the first purchase I have ever made over the internet for something that big, so I was a little nervous. Neil was extremely knowledgeable, in fact I spent more time talking with him on the phone about pins than I have in p

I can't thank Neil enough for his great communication in helping us secure our first pinball machine. Everything from payment to being shipped was quick and everything arrived like it was handled with care. I'll certainly do business with Midwest Gaming again.

I was in the market for a Star Wars pinball machine for my husbands 50th birthday. A friend recommended Midwest Gaming because of their competitive pricing and awesome customer service. Neil did not disappoint! It was such an easy process with great communication and customer service. He made sure the machine was delivered on the date I requested with no stress. Highly recommend!

I had a great experience working with Neil and I will seek him out again in the future. I bought a used John Wick from Neil at MidwestGaming. I reached out to him and he spent a while on the phone with me answering all my questions. He walked me through how to receive a game via shipment, since I had only ever bought pins in-person before. We agreed on the price and timeline and the online transaction was very simple. There was an unexpected hiccup along the way - but Neil communicated with me immediat

I recently bought a Godzilla 70th from Neil at Midwest Gaming. I actually didn't plan on buying it yet, but Stern decided to retire the game only what seemed like a few months after it began shipping. I gave Neil a call, and he took his time to answer any questions I had. He had the game in stock, so I made the purchase on his site while we were still on the phone. Once my payment went through, the game was shipped the very next morning. After a couple of weeks, Neil followed up to confirm everything i

I recently purchased a machine for Midwest Gaming. Around great experience. Neil made the transaction/purchase very easy. Great commutation follow up. Also, the shipping/receipt to the machine went perfect. Wouldn't hesitate punching another game through them.

Midwest Gaming is outstanding. Customer support is the best in the business. #1 sales and after sales support. They made sure my machine was packed and shipped with care and handling. I received my machine in perfect condition.

Perfect service and a hasslefree buying experience. The team was responsive and made it so easy to purchase my first new in box pinball machine. From the initial preorder to it getting dropped off half the country away was a smooth and simple process with great communication throughout. Can't recommend them enough, Brendan

Neil at Midwest Gaming was an absolute pleasure to deal with. This was my first ?new? pinball machine and really did not know a lot about them. Neil answered the phone one day and talked with me for about 20 minutes. He answered all of my questions and was very helpful. At that point, I knew that I wanted to do business with him. He was good at communication through the whole process and kept me up to date. He even reached out to make sure that I had received the machine and that everything was good to go.

It was time, I felt the call of a new pin. The problem was I had limited space. I made the tough decision that I would sell my machine to make room for the beautiful Tyrant?s Eye. I was dreading the whole process of trying to find a buyer and then coordinating all the other steps of a sale. I called Midwest Gaming and talked to Neil about my current game. He asked for a few pictures and shortly after gave me a simple and very fair quote to swap the pins. I had the new pin delivered and set up. The de

I recently purchased an X-men pro from Neil at Midwest gaming and he has been awesome throughout the entire process. His communication is outstanding and he talked me through the process every step of the way. His crew that delivered and setup my machine were fantastic as well. They took their time, answered all my questions, and did test plays to make sure the machine was working as it should. He is by far the best distributor that I have ever bought a machine from. I will use Midwest for all my futu

Neil was a tremendous help in all avenues on purchasing our family?s first pinball machine (Godzilla 70th Anniversary). Very responsive, and I had great communication with him. He provided great insight and answered all my questions and concerns with ownership of a NIB pinball. No doubt I will continue to do business with Neil at Midwest Gaming Sales and Leasing as he goes above and beyond vs other distributors. Thanks again! -Jeff

We recently purchased a X-Men Pro pinball machine through Midwest Gaming and had a great experience! Neil was timely in his communications and their pricing was fair. They delivered on our timelines and were very professional. We initially tried another company in the area and got very poor response and communications but switched to Midwest because of their superior service. If we decide to get another machine we will definitely go back to Midwest. Can't give a higher recommendation!!

I recently completed my first pinball machine purchase and wanted to give a shout out to Midwest Gaming, specifically Neil and John, for their top notch service customer service. Both Neil and John have been super helpful and fantastic to work with and willing to take the time to handle the questions I had. I strongly recommend Midwest Gaming and look forward to using them in the future. Thanks Midwest Gaming for the positive customer experience!

Buying a pinball machine can be a daunting experience when new to the hobby. My first pinball machine was the most expensive purchase I have made in my life other than my house and cars. It's refreshing to find a group that cares and makes you feel valued. I spoke directly with Neil and answered all my questions and made the whole experience seem seamless. I just purchased my second machine today with Neil. Thank you everyone at Midwest! ????

This is the best place to buy your favorite Pinball Machine. Neil Lauer's service has been one of the best service I have received in an online purchase. He is attentive to all the details and concerns that one has as a client. Without a doubt, you can count on this company for your purchase, the shipment was fast and very successful.

I've bought a few pinball machines from Midwest Gaming. Each experience has been smooth and painless. I'll continue to do business with them in the future. The showroom is awesome. The staff is friendly and accommodating.

After tons of research I purchased my first new pinball from Neil at Midwest Gaming. He was amazing in finding the game I wanted and once in stock shipping it to me in short order. Delivery was smooth and the driver was friendly and helpful placing the game right where I wanted. Neil was communicative throughout the process and followed up with me not only on the delivery but also on setup and assisted with all of my questions after the purchase. I highly recommend Midwest Gaming Sales and Leasing and will

First class pin shop. They had what I wanted in stock plus side blades and shaker motors. Received in just a few days. I will be buying more for Midwest Gaming

Met Neil after running pinball tournaments at two brothers tap house where Midwest supplies the machines. Super nice guy and he always has the latest Stern machines out in the wild. Great experience buying a pinball machine from Midwest. Easy process and fast communication from start to finish. Will definitely be purchasing from Midwest again.

I had a great experience getting my first ever pinball machine from Midwest Gaming. They were very responsive to my questions via Messenger. They got the game ready to go with some upgrades installed in a short amount of time. The tech that helped me with pickup took a generous amount of time to walk me through how to set up and maintain the machine. If I ever get another pin, Midwest Gaming is where I would go.

Neil is incredibly knowledgeable and friendly. I told him within 2 minutes of our conversation that I couldn't buy a pinball machine at this time and he still spent 20min with me discussing the machines, things to look out for as a consumer, and invited my family and me to come play the games at the warehouse. When I am ready to make a pinball purchase, I will 100% use these guys.

I was looking for a Godzilla 70th and the team responded to me on a Saturday night, very impressive. Within a few days I picked up a new machine! The team in office was super helpful. We will definitely be coming back here to shop for our collection!

I am thrilled with my purchase of a James Bond Pro. Neil was always available and very helpful. The showroom was one of the larger ones I seen with all of the new machines ready to play.

Great place, made an adult become a kid again. Love our Jaws Pinball machine. Neil was great to work with.

First "new in box" pinball. Positive experience with Midwest Gaming. Neil is easy to talk to and knowledgeable. Delivery was on time and communicated well. Buy with confidence.

My Son and I purchased a Stern Godzilla 70th. Neil was great to work with answering all of my questions about their purchasing and shipping process. Transaction was smooth and easy. They shipped the machine quickly, even threw in an extra surprise for us! Will definitely purchase from them again! Thanks for a great purchasing experience!

I recently purchased a Godzilla Premium pinball machine from Midwest Gaming, and I couldn't be happier with the experience! From start to finish, their team was absolutely fantastic to work with. They went above and beyond to ensure I received my machine, and their communication throughout the process was top-notch.

Always and pleasure working with Neil. I have purchased 2 machines from him now and couldn't be happier. I was able to try any machine that I wanted in the showroom by myself without being pressured or rushed. John helped me load everything up when I was ready. Can't thank them both enough.

We had a great experience with our purchase from Neil and the team at Midwest Gaming. The ordering process was easy, shipping was incredibly fast, and their delivery team did an outstanding job with the installation. Smooth transaction and great service from start to finish. Highly recommended.

I purchased my first pin from Midwest Gaming and Neil and John were awesome helping me through the process. Quick delivery and great service. They really made the processes easy. I will be purchasing my next pin from Midwest Gaming when the time comes for sure.

Ordered my EHOH Red Blood Kiss from Midwest. Neil kept me informed and was very personable and the Rapport was there immediately. My game arrived on schedule in perfect condition. Will definitely use Midwest Gaming again...

I have a small collection of older cabinets in my possession and just I couldn't bear to discard my broken and malfunctioning arcade monitors without being absolutely sure they couldn't be repaired. That's when I came across Midwest Gaming Sales and Repair through recommendation (thanks Nickel City!) I brought them my Centipede monitor that had and arching flyback (yikes!) and a K7000 used for a Namco motorcycle games that was only showing the game in a blue tint. I figured I'd do everything I could to ge

Fast easy purchase. Owner very helpful and made for an enjoyable purchase. Even checked in after purchase to see if pinball machine was working properly. Would by again from this business

Very satisfied with the transaction from Midwest. Neil was very responsive to communication and got my item out for shipment very quick. Would definitely recommend.

Neil and Team are a pleasure to work with. Great service from people who really love pinball and who make sure you love it too. You know that you're going to be taken care of when you work with Midwest Gaming.

Very knowledgeable and helpful team. I recently bought a machine with them and love it. Both the support and team who delivered the machine were great! Highly recommend!

We love pinball and this is a great place to buy from. Games are shipped fast! I have made Midwest Gaming my GO-TO distributor.

The only place I will buy pinball and arcade games from. Neil was honest, extremely knowledgeable and patient answering all questions. The communication before and after the sale was outstanding. If you are local you can try many of the games here before you purchase. It's hard to find great service like this these days.

My first experience with Midwest Gaming and Neil was great. He was pleasant to deal with and communicated very well, which is rare in today's world. So far we love our new AIQ Premium. Delivery service was very communicative and professional. Thanks and I can't wait to buy more pinball games.

Midwest Gaming Sales and Leasing is my go to for Pinball machines. They have excellent customer service and are very helpful. Give Neil a call whenever you need a new in box pinball machine..

Wonderful buying experience!! Grabbed two machines and had shaker motors installed. Shipping was quick and he was always there when answering email questions. Will be back to buy more machines when my wife allows it LOL!!

We couldn't believe how easy and fast it was to get a brand new Stern pinball machine! Thank you for the prompt processing of our order, and especially the overnight FedEx delivery. I won't look anywhere else when buying a new pinball or arcade game in the future.

Neil and John did an amazing job bringing my Big Buck, Time Crisis 4 and Stargate back to life ! Great service and fixed everything perfectly just as promised in a very timely manner. Thank you !!!

Tremendous experience ordering and delivering from start to finish! Very helpful and patient with questions and requests. They are extremely professional and definitely earned our loyalty.

Great price on a used pinball machine, game pickup was smooth and easy. I look forward to purchasing from them again.

Neil and company are amazing to work with. Super responsive and helpful in every way. Don't hesitate buying from them.

Edit 11/29/24. Had ANOTHER incredible experience with Neil and his team on my Metallica Premium. Way to go! From early 2024: Had a fantastic experience with Midwest Gaming and my Godzilla purchase. Neil, John, and the guys there are great to work with. Highly recommend for your gaming and pinball needs!

We had a fantastic experience buying our first pinball machine from Midwest Gaming Sales & Leasing. Neil was our primary contact and was very responsive. John met us at the giant warehouse and spent almost 2 hours explaining everything while we tried out all the different games. The delivery process with Lee was fast and seamless. These guys really know what they're doing, and I will definitely come back for more.

Neil has been amazing to work with so far. Very easy going and LOVE LOVE the showroom. No pressure sales and just amazing service so far. Looking at purchasing soon, but feel very confident in my decision so far.

Neil was able to source and deliver an in-demand pinball machine in about a week. Friends of mine have been looking for months. Communication was great and delivery was swift. Highly recommend.

Great customer service and timely shipping of new Stern Machine. Highly recommend Midwest and their team for your gaming needs!

I purchased a Godzilla Premium from Midwest Gaming and it was a great experience from start to finish. Neil was extremely easy to work with and keep in contact with. He also worked with my limited work flexibility and made my first pinball purchase very positive. Can't wait to return!

I have purchased several pinball machines from Midwest and they are great. Quick shipping, fair price and great communications. What more can you ask for??!! Al Campbell

Fantastic place to pickup a pinball machine from. Encyclopedic knowledge of the history of the game and their installer is top notch. Will definitely buy from again.

Super easy transaction. Fast shipping of the game. Made it in two days. No hesitation to do business again.

I am very pleased with my experience with Midwest gaming and Neil. I purchased a NIB Rush LE pinball machine from them. The communication from start to finish was excellent. My bank had some issues with wiring the money and he was very patient and accommodating. They worked with my preferred shipper and everything went extremely well. Buy with confidence.

Very happy with Midwest Gaming Arcade and Pinball and working with them to purchase a pinball machine was such a pleasant experience. They were and are quick to respond to any and all questions I had and continues to provide great service which is sometimes hard to come by. Will continue to buy from them in the future and they have a customer for life.

Neil has been great to work with. Very responsive and helpful with questions. I will be buying my next pin from Midwest Gaming Sales.

Purchased TMNT Premium from Midwest Gaming. Very friendly and great communication throughout entire process. Always responded to emails quickly and answered all questions I had. Will definitely do business with them again.

Neil and the guys at Midwest gaming are amazing. After researching for quite some time I ended up getting my first machine from here. They are more than helpful and definitely patient. If you are in the market for a pinball machine or an arcade game Don't look any further definitely call Midwest gaming. They actually care about their customers.

An excellent experience buying and picking up a game from their warehouse. Excellent communication and extremely helpful staff. Looking forward to buying there again!!

I just purchased a Sterns Rush pinball machine from Neil at Midwest Gaming and I couldn't be happier. The service has been awesome throughout the process. Neil kept me updated on the status right until the machine arrived at my door. I had one issue with the bubble level on the machine and my questions were answered almost immediately. If your looking for a Pinball machine, I can thoroughly recommend these guys.

This was my first "New In Box" pinball machine and I couldn't be happier! Days after the purchase I even received a courtesy email making sure all was good. On top of that, this Godzilla machine costs me less than purchasing on the secondary market.

Purchased a Stern Godzilla Premium. Neil was very easy to work with and responded to e-mails and phone calls quickly. The game was shipped from his warehouse by FedEx and everything arrived in perfect condition. Thank you for the excellent service.

Got my Foo Fighters Pin from Midwest and it was a pleasure to work with them. Neil was fantastic. Above and beyond in customer service. If you're thinking of buying a game, look no further, you found your distributor.

Recently got into the pinball hobby and was looking to purchase my first new machine. That's when I came across Midwest Gaming and got in contact with Neal, the owner. Neal was easy to work with, honest, and answered all my questions about purchasing and owning a new pinball machine. He kept me updated on my order (it took a few months to come in due to delays from Stern) and was always available. The machine was delivered to my door in perfect condition by a very helpful and friendly employee. I plan

Neil and Jon are the absolute best! Outstanding customer service, best prices and fastest shipping in the business! A+++ 1,000% recommended!

This is a great company. Very good experience purchasing pinball machines. Courteous and professional. I will definitely use them again in the future. Thanks again!

Can't thank Neil and Jon enough for all they have done for our business. Best prices and fastest shipping in the industry. Very highly recommended!

I recently purchased a Godzilla Premium from Midwest Gaming Sales. Neil and his staff were great to work with, it was a smooth transaction that went perfectly. My friends and I have purchased several machines from Midwest Gaming Sales and each transaction has been a successful, enjoyable experience. I recommend Midwest Gaming Sales to anyone who is looking to purchase a machine from a reputable company.

Looking for a new Stern pinball machine can be challenging in today?s climate, or so I thought! Midwest Gaming Sales and Leasing is a new Stern distributor and I preordered a Godzilla Pro. Within a matter of weeks, I was notified that mine was ready to be shipped. I paid on Thursday evening, shipped on Friday and was ready for delivery on Monday through FedEx Freight. Neil offered great communication, transparency and was extremely thorough. I would highly recommend looking to Midwest Gaming Sales and Lea

The best. I can't say enough about the professionalism and awesomeness of Neil and team.

Awesome experience with Midwest Gaming! Super fast shipping and very knowledgeable about their business. Great to deal with.

I ran across Midwest Gaming while looking for someone with a new Stern in stock. The transaction couldn't have gone better. Neil responded VERY quickly to all of my messages and answered all my questions. They helped ensure the whole process went smoothly for me, up to and including pickup (I opted to pick up in person rather than have the game shipped). And they even followed up a couple days later to make sure everything was going well. I think I've found my new distributor.

Awesome experience getting the game. Loyal customer earned

One of my favorite games of all times (Omega Race) had a "Glitchy" 1980 X/Y monitor issue. I worked with the team at Arcade Monitor Repair to get this resolved. Their expertise and commitment to getting it repaired properly and as quickly as possible has left me a very happy customer. Thank you!

Was looking to purchase a premium Mandalorian pinball machine. Called several places. Neil from Midwest Gaming called back immediately, he was very happy to discuss and go over the process with me. I felt very grateful for his time. After the sale, he also called me to make sure the game was operating correctly and that I was happy with the purchase. I would recommend Midwest Gaming.

Neil and Steven at Midwest Gaming are the best in the business. We bought a Deadpool Pro and the entire experience was smooth and simple. They made sure everything was taken care of and regularly stayed in contact - even after the sale. We won't buy a NIB machine from anyone else.

Bought a NIB Godzilla pro from Midwest Gaming. Great communication and faster than expected shipping. I will be reaching out to them again for my next NIB pin.

Five stars for sure! I have bought several Stern games from Neil and Midwest Gaming over the past few years. They are all friendly, provide top notch service and never disappoint. For those reasons, I am more than happy to continue giving them my repeat business!

WOW - what a fantastic company! Communication with the team was super prompt and the game (RUSH LE NIB) was absolutely perfect and priced right. Warehouse was super easy to find to pick up the game. Staff was super friendly and helped load it into the trailer being extra careful as they loaded it. I plan on doing all of my pinball business with Midwest Gaming !!

I've bought several pins from Midwest including JP and Godzilla Premium. Speedy shipping and excellent communication. Definitely will be my new go to Stern distributor.

Working with Midwest gaming was great! Easy communication and great delivery and setup! Will work with them again when time for a new pinball machine :)

Received my game super fast. No issues, great to work with.

Great experience - both while selecting and game and delivery. Had the game I wanted in a week.

o I have purchased several arcade machines from Midwest Gaming/Neil in the past as well had the pleasure of having them service several different arcade monitors. o All of the games and CRT repairs are running great and the technicians are top notch, including repairing and cleaning the my CRTs. These all came back so super clean, and working flawlessly after reinstallation - every time. o Everything from the price, scheduling, turn-around time, communication, customer support has been outstanding with Mid

This was my first time dealing with Midwest Gaming. It was a super smooth experience. I let them know what pinball machine I wanted, they told me when they received it from Stern, I paid, and they delivered within a week!