Midnight Arcade Repair & Service

Midnight Arcade Repair & Service

Reviews Summary

The consensus shows overwhelmingly positive feedback, with most reviewers praising Ryan's expertise, professionalism, and quick service in repairing arcade games and pinball machines. Many highlight his knowledge, fair pricing, and willingness to explain issues. However, a few negative reviews mention delays, poor communication, or unreturned items, with some waiting months or even a year for repairs. Despite these complaints, the majority strongly recommend his services for arcade and pinball machine repairs.

About This Listing

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

Contact Information

Address

8215 Mayfield Ave

Burbank, Illinois 60459

Hours

Monday 9AM-5PM
Tuesday 9AM-5PM
Wednesday 9AM-5PM
Thursday 9AM-5PM
Friday 9AM-5PM
Saturday 9AM-5PM
Sunday 9AM-5PM

Customer Reviews

I came across Midnight Arcade Repair & Service when I was looking to restore my 1978 Bally night Rider pinball machine. I called and left a voicemail and Ryan called me back within 5 minutes. I had just picked up the machine and had it in the car and he was very flexible to have me drive over that day. Once arrived, Ryan inspected the machine and gave me a rundown of what was readily identifiable and what he would learn as he worked through everything. He was very thorough and clear about the process. I lef

Hello everyone, I would love to say if I can give a 6 star I would! Ryan is a pure genius ?? ??. The process was a bit long do to diagnose, shipping of parts and repairing. About 60 days. Way worth the wait, I say again WORTH THE WAIT. Ryan is very detailed and looks for perfection ??. Ryan has repaired my Mk4 cabinet mother board and also the screen and power supply and amongst other things like adjusting settings. Very knowledgeable and very professional. The best part he played a game with me (i los

Ryan is the man.. been having him work on some very very old Pac-Man and ms Pac-Man PCBs as well as mr n ms Pac-Man pinball pcbs (main board and audio board). Also a cocktail asteroids PCB. Everything magically works once he works on it! Very reasonably priced and a great guy to deal with! Id give him 6 stars if it would let me!

Extreamly Poor service. Ryan, has had my arcade board for over a year. No followup, No communication of any kind, and now he is refusing to send my item back. I have filed complaints with the Better Business Bureau in Illinois. Send your items elsewhere. Save yourself some time and money.

After looking around everywhere to get my Neo-Geo monitor fixed I came across Ryan and he was close enough that I didn't have to worry about trying to ship a CRT and worry about further damage. Ryan got my monitor fixed and now it looks even better than it did when I got my machine!! His knowledge and communication will definitely be the reason I send others in the community to him for service or repair work on their machines.

Midnight Arcade repaired my stand up Super Pacman by fixing the motherboard and power supply, and the game is now functioning well.

I have been waiting since March for my arcade game board that was taken by Ryan to be repaired with minimal contact regarding any updates on repair. I have reached out consistently for status updates with minimal reply other than ?I've been busy? and ?it takes a while?. I have asked for the last 3 months for the immediate return of the board if he can not provide detailed status information so I can find another solution but I have received neither. I have been more than patient but at this point I feel the

Ryan was very responsive and arrived within a few days of contacting him. He explained everything he did and showed me how to do minor repairs myself. He came to my home and fixed my two machines and replaced some parts at a very reasonable price. I will continue to use him for all of my arcade game repairs

Ryan did a fantastic job in building me a new monitor for my defender game. The picture is sharp and crisp. Ryan was very professional and answered all my questions. Thanks again!!

Very knowledgeable and professional. Reasonable prices. I've used their services several times already and have recommended friends that needed obscure electronic devices fixed. Will definitely do business with again! Highly recommended! *Update* Do NOT use this service / person, unless you want to risk having your machines left outside in the weather and then ultimately parted out with NO compensation. I brought 3 Mega touch machines (that had been previously repaired by this person) and a plastic tote f

Ryan came to my home and got my pinball machine working again in less than 5 minutes. He explained what went wrong with my machine and how to fix it again if it ever happened again. He was very professional, personal and caring in his work. I could not ever be more pleased with his work. Thanks Ryan !!!

We just had our Indiana Jones pinball machine tuned up today. Great job! It looks beautiful. Ryan is meticulous and made the machine sparkle! New bulbs and bands and the machine is playing great. Thank you! We are very happy with the results!!

Ryan did a great job with our machine. He found the issue promptly and repaired the electrical issue and we had the machine back the same day. I highly recommend his work.

Ryan was awesome! Came out quickly. Totally knowledgeable with these machines. Knew exactly what he was doing. Fixed the problem quicker than I thought! My Freddy Krueger pinball machine is finally up and running again after a 6 month hiatus! haha so happy and grateful! Ryan rocks ??

I would definitely recommend Ryan. I called for service to our arcade game and Ryan came within two hours. He fixed our game quickly. The service was extremely efficient with timing and getting the job done.

Our JVL vortex decided to act out and Ryan was able to bring it back to it's original glory with a short turn around at a fair price. He is knowledgeable, professional and honest. He is our new go to, for our arcade and video game repair and upgrades.

Ryan did a nice job of fixing the main issues and giving the overall machine a tune up and clean up. He also saved me from extensive future repairs by alerting me to an ongoing maintenance issue that I did not know about! Thanks, Ryan.

Midnight Arcade Repair & Service did a great job fixing our walk on piano we have at KidsWork Children's Museum in Frankfort. It was fixed quickly and the cost was reasonable. We had a couple of other people come out first, and could not get it fixed. We're so thankful (the children too) that it is up and running, well! Would highly recommend!

Had him fix me up a new monitor for my sega turbo and I was more than pleased with the results! I would definitely recommend them and went out of his way to call me and made sure everything still worked alright! ????

Ryan came to fix a stand up arcade that was mangled up by a previous repair man. The machine was not working. Ryan not only found the problem, and fixed it, be he left the machine in better shape.

Great service and very knowledgeable! Fixed my Pac Man arcade game and made all the necessary upgrades I needed. Definitely would recommend them for any arcade game service or support!

Excellent service!! Very professional and extremely quick turn around. Ryan fixed my Nintendo and Sega systems (games included). I highly recommend him!

I used midnight arcade repair on three different monitors to repair. They got done in a timely manner great and reasonable prices I will refer them to anyone with an arcade monitor that needs to be repaired

Great knowledge service. I have a pinball machine from 1977 and all issues were resolved. Not many people around know how to work in all units. Very impressive

Professionalism from the start. The gentleman fix my massage chair. Great guy, positive attitude.I definitely would call him if needed. MIDNIGHT ARCADE REPAIR. Thanks.

UPDATE: I'm still waiting over 1 year for him to return my board. Empty promises.. Unfortunately police will need to be called. My security camera recorded the conversation

Had my cocktail table top Pac-Man machine that was not working at all Ryan got the game working like new Thanks Ryan Willie

One phone call to Ryan came out next day had my bowling machine up and running in no time great service.

Nice but never sent back the device I sent for repair. Guess they're defunct now.

Did great job on my machine will be highly recommended

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”