Mercantile Arcade

Mercantile Arcade

Reviews Summary

The arcade offers fun, nostalgic experiences with a variety of games, especially praised for air hockey and fishing games. Many enjoy its clean, family-friendly atmosphere and reasonable prices. However, frequent complaints highlight broken games, money loss due to malfunctions, and poor prize quality. Customer service receives mixed feedback, with some praising staff while others report unhelpful management. Bowling and basketball equipment issues are recurring problems. Despite its charm, inconsistent maintenance and policy disputes detract from the overall experience.

About This Listing

Has Arcade Cabinets
Has Food
Good for kids
Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

Features

Has Arcade Cabinets
Has Food
Good for kids
Wheelchair Accessible

Contact Information

Address

115 San Jose Ave

Capitola, California 95010

Hours

Monday 7:30AM-11PM
Tuesday 7:30AM-11PM
Wednesday 7:30AM-11PM
Thursday 7:30AM-11PM
Friday 7:30AM-11PM
Saturday 7:30AM-11PM
Sunday 7:30AM-11PM

Customer Reviews

your arcade is garbage I put in $50 in my card and I played the games. Some of the games don't work and take my money. sometimes the bowling machine has no balls. Also the basketball machine has horrible quality balls. All of the balls are either flat or are not consistent. at least pump the air in the balls every once in a while also, the prizes are horrible. Even the top prize is something that only worth a few dollars at most never coming back here again.

Fun times with some old school arcade action! We enjoyed the air hockey above all others, but there are games here to please young and old. Clean, well maintained, and comfortable.

Super nice people working there and it was a real fun stop for our young kids after dinner when we were taking a walk around town. Only issue was that you had to pay $1 just for the card to play the games and then another dollar to actually play a game. Card should be free with purchase of credits.

Cute little arcade, the fishing game is the easiest to get tons of tickets on in my experience. $2 per play for the fishing game and landed an average of 75 tickets each time.

Lot of games don't work and there's no one here to help you when the games eat your money. Most of the games are ticket games not exciting arcade games. Lousy prizes out of vending machines that are largely depleted. Go to the boardwalk arcade instead if you want a decent experience.

It's a nice place to have fun with family. At the same time, you lose so much money just because there is no one present there and many of the games have issues. Bowling had no ball. The motor ride game screen will turn off in the middle of the game. Some of the games charge your card but won't start.

This arcade was amazing. Fun games and reasonable prices. It felt like a real gem in Capitola, and I was surprised that more people weren't there! Made me feel like a kid again. There are a couple of claw machine games that are actually somewhat easy to win, which is really rewarding (even if the toy is worth less than what you're paying - part of the fun is feeling like you have some skill.) Some games didn't seem to be working, and you could lose a dollar or two swiping your card on these. But the owners

Bad experience I had my family come to capitola for a first time visit to the game room in capitola mercantile we bought pizza at pizza my heart and some fish and chips at Zelda?s and white mochas at the coffee shop in the mercantile 6 of us all adults and one child with one very handicapped person in a large wheelchair we were just about to eat and we were told we cannot have 2 tables together it's policy we separated them a foot or so and manager came back very upset and basically said put table back it's

We had a fun time playing arcade games! We would come back next time.

Good times! This place is fun. A favorite rainy day spot.

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”