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Matrix Gaming Hub

Matrix Gaming Hub

Reviews Summary

Most reviews praise the place for its great gaming PCs, clean environment, and variety of games, with many rating it 5/5. However, several 1/5 reviews highlight poor customer service, unprofessional staff, and issues like outdated games, long waits, and disorganization. Mixed experiences—excellent when things go smoothly, frustrating when they don't.

About This Listing

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

Contact Information

Address

7330 W Lawrence Ave

Harwood Heights, Illinois 60706

Call Now Get Directions

Hours

Monday 3PM-3AM
Tuesday 3PM-3AM
Wednesday 3PM-3AM
Thursday 3PM-3AM
Friday 3PM-3AM
Saturday 3PM-3AM
Sunday 3PM-3AM

Customer Reviews

Me and my wife arrived at 3:00pm because that's what it said on the door, i called the number and some dude told me he's running late and to come at 4. We returned around 4pm to an empty area where one of by owners was sitting down playing and told us to wait till he was done, he calmly drank water and giggled with his friends as we stood there waiting. It wasn't until 4:45 till some other 2 dudes walked in with pizza and told us the game we wanted to play was unavailable even tho they have paintings and th

Walked in, felt cramped immediately. Waited at the front waiting to purchase time, the woman walks in from outside with takeout. I asked for an hour, she did not understand. She did not know any of the games in the library. NONE of the games were updated. I was not going to spend 1 hour waiting, so I asked for a refund. Again, the woman at the front did not know what she was doing. I had to use the POS myself to issue the refund because she did not know how to navigate it. With the system they use, it is

Great place. Beautiful computers, clean environment.

10/10. Good PCs. Open late. It's finally here boyzz ??

All good thanks for service

?????? I don't recommend it.

All kind of games. Recommend ????????????

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(Translated by Google) They ruined my mood They are not punctual people at all, I don't recommend them (Original) ????????? ?????????? ?????? ?? ???????????? ????, ?? ???????

(Translated by Google) everything is top notch, the computers are powerful (Original) ??? ?? ??????, ????? ??????

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”