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IB Gaming

IB Gaming

Reviews Summary

The reviews show a mixed experience with this repair shop and electronics store. Many praise the fast service, reasonable prices, and skilled repairs, especially for retro gaming systems. Several highlight excellent customer service and a good selection of games. However, multiple negative reviews cite poor communication, being ignored or hung up on, and inconsistent hours. While some customers are highly satisfied, others faced frustrating interactions, particularly with phone inquiries. The shop excels in technical repairs but has notable customer service inconsistencies.

About This Listing

Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

Features

Wheelchair Accessible

Contact Information

Address

1212 S Glendora Ave

West Covina, California 91790

Call Now Get Directions

Hours

Monday 9AM-6:30PM
Tuesday 9AM-6:30PM
Wednesday 9AM-6:30PM
Thursday 9AM-6:30PM
Friday 9AM-6:30PM
Saturday 9AM-6:30PM
Sunday 1-4PM

Customer Reviews

Girlfriend was asking me to help her find a spot for phone repair and I suggested this place might be good. She ended up going here partially for the reviews and also partially for the convenience that the store was nearby. She took her iPhone in and was having issues with both the charging port and sound quality in her recorded videos. Guy says he can fix it and replaces the charging port saying that it could be the cause of the problem.. so we get it fixed and sure enough the sound quality seems better..

My 11 year old son busted the screen to his Nintendo Switch. We told him that if he wanted to get it fixed, he needed to find a place and get a quote and ETA. He tried calling IB Gaming and while they initially seemed helpful, they ended up ghosting him entirely and when he tried to follow up with them, a guy answered the phone and said ?You've already called? and hung up on him. It's one thing to have bad customer service, but it's a whole other level of rude to do that to a child. We ultimately ended up g

Idk why there is so many 5 star reviews here but there is one guy who offered me TERRIBLE customer service and i asked him simple questions like how much it would cost to repair a nintendo switch and even sent him a photo of the damages and he just said ?one second? TWO DAYS AGO! I tried texting and calling back but they ignored my texts and just said ?Ugh.. you already called? when i called them and hung up! I hope this place gets better workers!

Extremely Fast Service and Reasonable Prices. A lot of repair shops either had long queues or couldn't repair what I had (two 3DSes). However, Angel repaired things perfectly and even did extra touch ups that improved the system further. The repairs were done in 2 days. Support this store!

Not open when the hrs on the door literally said they were

GameStop doesn't do repairs and there isn't a local gaming repair shop, which is why I'm so happy to have found this place! Angel revived my old game systems I thought were long gone! Highly satisfied!

Great customer service. Great to have a local repair service and electronics store you can trust. Highly recommend

Alright back in business! Bought a custom Gameboy Advanced SP from Angel years ago, checked & cleaned my PS4 too.

Huge selection of retro games, some marked at decent prices.

Fair pricing, trading options and good service! No complaints here! Highly recommend!

Great variety of retro and hard to find games along with great service!

It was fast and friendly service loved it!!!

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”