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Great Lakes Amusement

Great Lakes Amusement

Reviews Summary

The reviews show a strong positive trend with most customers praising excellent service, knowledgeable staff, and quality products, often mentioning fast turnaround and fair pricing. Many highlight long-term satisfaction and repeat business. However, a few negative reviews cite poor customer service experiences, shipping costs, and unresponsive staff. While the majority rate the company 5 stars, some 1-star reviews mention frustration with communication and handling of issues. Overall, the consensus leans heavily positive with recurring themes of reliability and expertise, tempered by occasional service complaints.

About This Listing

Has Arcade Cabinets
Has Prizes
Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

How Arcade Prize Games Work

Dive into the excitement of arcade prize games! Expect claw machines, skee-ball, whack-a-mole, or basketball challenges where you test your skills or luck to win tickets or prizes directly. Claw games require precise joystick control to grab toys, while redemption games reward accuracy with tickets to trade for plushies, gadgets, or trinkets at prize counters. Modern setups boast colorful displays and smooth mechanics, blending nostalgia with fresh fun. The thrill of winning and the vibrant arcade vibe make prize games a captivating draw in 2025.

Features

Has Arcade Cabinets
Has Prizes
Wheelchair Accessible

Contact Information

Address

2132 E Deerfield Ave #801

Suamico, Wisconsin 54173

Visit Website Call Now Get Directions

Hours

Monday 8AM-4PM
Tuesday 8AM-4PM
Wednesday 8AM-4PM
Thursday 8AM-4PM
Friday 8AM-4PM
Saturday Closed
Sunday Closed

Customer Reviews

We buy everything we need from these guys! Whether is a new system or just a part that needs replacing. They are great and very knowledgeable! So shipping is not included, but that way they don't hide it in there price! I will use them for all my gaming needs! I have called several times with questions, and they have always had the right answer and almost always immediately! You have a great team! Thanks for the quality products at fair prices!

This is one of the few companies around that sell coin pusher parts. I was in need of a skill stop button, which they sell for $4.95. The price for the button is reasonable, but $14.93 to ship it via FedEx Ground is not. I even called to confirm the price thinking that there must have been an error on their website. Nope. Will have to find a switch elsewhere.

Always great builds. Fast turn around. Have used them exclusively for my 4 bars. Never had any issues or warranty work. Game trades are a breeze.

Wonderful group of people. Always takes care of the customer when any issues arise. And that's pretty rare in the first place.

Been buying from them for years great company any issues in the field they always help me everytime never let me down. I've had nothing but good transactions.

Ordered some boards along with other supplies. The board didn't not function properly. When I called to see what could be done there was no discussion because they "test each board" before shipping and it could not possibly be any fault on them. BUY WITH CAUTION!!!!!!!

Very disappointed with this place. We drove hour and a half to check out their gambling machines because their website was impossible to navigate so we wanted to check it out in person. We get there and there is no sign saying office or anything so we walked in passed a few people not one person acknowledged us so we kept walking into next room expecting some sort of a help desk but there wasn't. Then some guy who seems to be the manager comes back and is rude to us because we didn't know we're to go and he

the most honest people you can do business with, I hope we can do more business together in the future!

Had to drag answers off the gentleman on the phone. Terrible

Great people to work with. Very helpful

Excellent unload time

Always very pleasant to deal with

Great friendly people..

(Translated by Google) Excellent information, thank you, very professional. (Original) Excelente informaci?n, gracias, muy profesional.

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”

Why are arcade prize games so exciting to play?

Arcade prize games are a thrilling highlight in 2025! Claw machines, skee-ball, and ticket-redemption games like basketball offer a rush of skill and chance, with rewards like plushies, toys, or electronics up for grabs. Modern machines feature vibrant lights, digital scoreboards, and responsive controls, amplifying the fun. The lively arcade atmosphere, with cheering crowds and buzzing energy, makes every win feel epic.