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Fun Factory - Windward Mall

Fun Factory - Windward Mall

Reviews Summary

The consensus is overwhelmingly positive, with most reviews praising the friendly and helpful staff, clean environment, and fun atmosphere suitable for families and kids. Many highlight the variety of games and decent prizes, though some note the prices can be high. A few mention minor drawbacks like lack of dedicated party rooms or expensive games, but the majority rate it highly for its enjoyable experience and excellent customer service. Negative reviews are rare, focusing mainly on prize quality or cost. Overall, it's a beloved spot for family outings and birthday parties.

About This Listing

Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

Features

Wheelchair Accessible

Contact Information

Address

46-56 Kamehameha Hwy

Kaneohe, Hawaii 96744

Visit Website Call Now Get Directions

Hours

Monday 10AM-9PM
Tuesday 10AM-9PM
Wednesday 10AM-9PM
Thursday 10AM-9PM
Friday 10AM-9PM
Saturday 10AM-9PM
Sunday 10AM-6PM

Customer Reviews

I don't believe they do any kind of maintenance as quite a bit of the machines were broken. Still, they have rides for small children, a variety of games for kids and some for adults. My nieces had fun. A little overpriced so we only schedule it on a ?treat yourself? weekend. My nieces had a blast. I do miss the tokens and really don't like the cards but that is personal preference. I definitely enjoyed the slots which gives a stupid amount of tickets for knocking tokens in. ?? All in all, I think it was m

Great space to enjoy some arcade/carnival style games with the kids. Or solo. Also the staff there are very nice and friendly

Was a nice little stop to treat my 7 year-old to some indoor fun. The "prices" are average for the type of games and there were even games that I entertained myself with as he played

The staff is helpful and the games are fun. The place is clean. I love the selection of games and their prizes .

Always a FUN PLACE to enjoy by yourself or with your family. Birthday parties are optional

Scott was very patient with us trying to redeem our points. He was also very personable. He gave such an outstanding customer service. Scott should be recognized.

The staff is far from friendly or helpful. Not just a one time occurrence haven't had a good experience with employees there are over several times throughout the past year. There isn't a ton of games but it is just a small located in a mall. Avoid employees as much as possible and should be able to have fun. A few things have been broken for a while now. A few games where you can win tickets to get prizes,some kiddie rides and different video games. A decent place to kill time with the kids on Windward sid

It was good and I had fun I wish you guys had more things for adults to do

Always fun! Nice to have a safe place for kids to play.

Super cute arcade, with super cute kawaii toy prizes in most of the machines Little bit expensive, but a good time overall

One of the better Fun Factory Arcades on Oahu. Lots of games and an attentive staff.

Windward Mall Funfactory is our favorite location. So many different gaming options for both adults and children. So many more awesome prizes you can choose from, they're great for birthday parties, prize give aways and holidays. The establishment is pretty clean and spacious. We are frequent visitors almost every Tuesday for their Golden Tuesday Promos half off on all games for Gold members. And we also enjoy their double dollar days, best time to reload your cards. And most of all our favorite employe

I come to the mall pretty frequently. And half the times I go there are times where we plan on going to the fun factory. It has some of my favorite arcade games and is always fun to go with family/friends.

One of the best Fun Factory locations. Good games and prizes. The staff members are patient and provide great Customer service when it comes to the littles choosing prizes behind the counter. Especially Scott!

This fun factory is the best the people that work there are super helpful and friendly. It's clean and the games are always working they also have great prizes.

It's a great and fun store full with arcade game, made me feel young again. Any adult or child will like it

Good variety of games. Party package is reasonable. Just wish there was a dedicated party room (with a restroom) and longer party reservation slots. We want to maximize the 90-minute play card, but that only leaves 30 minutes for food and/or cake.

It's not like the early 2000s where Capcom VS Marvel and Daytona USA was crazy when I was a teen and all of us would watch crazy battles back then. Wish FunFactory could bring that back. To bad it probably won't happen since we have online gaming. But to watch people in person battle it out was the best and it kept the kids out of trouble and a place to hang out after school.

Staff was very friendly and helpful. One of the games was broken and the staff was willing to give us our credit back for the machine. The games aren't too bad either, and the prizes are decent. I gave this location a five star because of the service I recieved.

Great place to take a break with the kids while the other people in your group continue to shop in Windward mall. Could get pricey quick depending on the games that your group decides to play. Have fun!!

Always a good place to take the kiddos and watch them have fun as well as the adults!

Enjoy coming here with my son because it's fun and close by where we live.

Nice fun area. We had a great time.

My family and I always go to this store. Employees are very friendly and the store is clean. Shoutout to the manager for helping us with a few problems in a swift matter.

Rude staff from what I've experienced so far. I asked one of them where a certain game was and he looked annoyed and simply pointed to the back of the room and said, "over there". that's it. It was literally useless information for me. I had to still look around all over the place.

Ani answered phone and was very patient Five stars for someone who went above and beyond to help me book my daughter birthday time slot and day! Thank you Ani

Pretty spectacular Fun Factory, wish this location was closer to where I live. The prices are a little cheaper than other Fun Factories on island.

Always Fun and Exciting, to take a break from the daily activities of life to have some fun and win games & prizes.

Fun Factory at Windward Mall is my grandson's favorite place to visit!

It was amazing and their games were really fun! They just need happier staff

I looked up fun places for adults and said fun factory but it wasn't fun and my kid was mad cause he got a horrible ugly prize he said??

CAME HERE TO PLAY ON A RAINY DAY.HAD LOADS OF FUN.THANKS

Love this family place

If the kids love it. That's good enough for me.

My son enjoys this place! He tried a new game.

Over priced games. But still fun to go to. So check it out.

Staff was friendly and helpful

Staff at a helpful and pleasant

Love taking my daughter here!

The staff are helpful and friendly

RIP off games. Super expensive

(Translated by Google) little fun (Original) ??? ??

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”