Fun Factory - Town Center of Mililani

Fun Factory - Town Center of Mililani

Reviews Summary

The Fun Factory receives mostly positive feedback, with many praising its clean, spacious environment, friendly staff, and variety of games suitable for families. Frequent visitors enjoy the party areas and weekly discounts for gold members. However, some note issues with game functionality, high ticket-to-prize ratios, and occasional concerns about cleanliness or sketchy patrons. While most rate it 5 stars for fun and convenience, a few criticize the rapid card depletion for younger kids and limited prize options. Post-COVID changes have mixed reviews, with some missing previous game selections. Overall, it's a popular family spot with minor drawbacks.

About This Listing

Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

Features

Wheelchair Accessible

Contact Information

Address

95-1249 Meheula Pkwy D-8

Mililani, Hawaii 96789

Hours

Monday 10AM-10PM
Tuesday 10AM-10PM
Wednesday 10AM-10PM
Thursday 10AM-10PM
Friday 10AM-11PM
Saturday 9AM-11PM
Sunday 9AM-10PM

Customer Reviews

Really liked this store. They're NOT ONLY SUPER BIG, but they have a nice height too! Reminds me of FF01 @ Pearlridge. My family enjoyed themselves and I enjoyed the layout for the games on the set-up and the party area. I also liked their entrances. There were 3 different entrances. So you don't feel stuck and confined. ITS A GOOD PLACE TO GO TO.

A smaller arcade, but perfect for the kids. There are enough game selections to keep them from getting bored. Ticket prizes seem reasonable compared to larger companies. They host birthday parties at the outside patio, but one major inconvenience is that they don't have a restroom you could use.

My son is about to turn 3 and he absolutely loves the Fun factory. We go once every 2 weeks. For a small space, they have a wide variety of games for kids of all ages. It's never overly crowded and we never have to wait around to play the games. The games are priced good, but the prizes cost a lot of tickets. It's pretty disappointing how much a small toy cost in terms of what you win for playing a game. But I still highly recommend this place if you're looking for a smaller less crowded D&B.

My 8 year old daughter Novalin and I love going to Fun Factory Mililani. There's so many game selections. She loves the claw games. Especially the one that you can play until you win something. We also love challenging each other on the air hockey game. Skee ball is fun too. The facility is big and very clean. The employees are friendly and helpful. I highly recommend this location!

Good variety of games for kids and adults! All the game machines were in working order. Customer service is spot on! Very organized and knowledgeable. Also love Fun Factory?s specials on the game tokens/credits.

This a large and spacious Fun Factory. My kids love it and always have a good time. It's kept clean and has a nice outdoor area for parties. Having my twins 10th birthday there was pretty easy. Got sandwiches and cake from nearby Jersey Mikes and Times. Convenient!

In Mililani's heart, a tech-dance invites, where games of yesteryears meet neon-lit nights. Win tokens of triumph, let joy amplify, with prizes abundant under the digital sky. Join in the fun, where old tales are spun, and find in the play, the true victory won.

Still an excellent place to take the whole family to decompress. If you're in the gold status, I highly recommend visiting on Tuesdays for cheaper cost on games. Staff are friendly and are always available to assist you for any concerns.

Always feeling welcomed with staff,very pleasant interactions. My son is autistic and they are so sweet and kind to him when we go there.. customer service is beyond better then the other locations,no waiting to refill our cards or get prizes. Always staffed adequately.

Be careful older teens and nerdy college students! This place is definitely a wonderful place to play games, win prizes, and meet like minded people. This place is wonderful to take children too, as it offers arcads games for adults and children to both enjoy. Fun Factory offers holiday specials and great discounts for regulars. Personally my favorite game they offer is Maximum Tune 5, as it requires a great amount of skill as a racing game.

The games are all great and always stocked with prizes, place nice and clean, and staff is really friendly and helpful. My kids love going to fun factory, we probably go at least 2-3 times a month and of course on the double points day.

We enjoy taking our kids to Fun Factory Mililani. Our favorite games we enjoy playing as a family are the basketball connect four game, and air hockey. My girls love the claw machine games, and the virtual adventure games. Staff is friendly and helpful, and the venue is clean.

My family and I visit Fun Factory at least once a week?and we love it! We always have the best time! The team members are always smiling and friendly?makes it real easy to keep going back ????

we come here every now and then and it's a good time for all ages. The staff is nice and the entire place is well maintained, clean and up to date.

the staff here is amazing!! and the games are always fun for me and my little one! thank you sooooo much and keep up the good work!! Mahalo for making it at a bigger place!!! see you guys again soon!!! can't wait till next year!

The workers are very friendly and helpful. The "payoffs" for the crane games are extremely high. I've played one machine for approximately 15 times and the claw did not get any stronger. I understand that your company has to make back the costs of the prizes. But, the prizes have to be winnable at a decent amounts of attempts. That's why I prefer your sister company Johnny Rockets. Their payouts are more reasonable.

I loved the arcade as a kid growing up. I went here last week, and the good vibes are still there. The staff was very helpful towards me and my family. Jeremiah, Jordan, and Zyrus were very helpful and gave great hospitality. woul eat here again

Great customer service, family friendly great for kids of all ages, kept nice and clean, great for kids birthday parties or celebration good rewards

Very clean. Nice staff. The chips per a game seem high so it's quite costly to bring the kids here. Wish it would be a little more reasonable.

I use it for DDR and it is usually not too busy during the week! Ive enjoyed my time here the past 2 years.

I've been going to this amazing place almost every night before working out at UFC. Is a place where I can decompress and get a fresh mind before the workout. Staff asre awesome, Ethan and Jordan are my MVPs when I am there. This place is essential to my wellbeing especially as a Combat Veteran who is recovering and healing from PTSD. Mahalo Nui from the bottom of my heart.

Fun Factory Mililani provides excellent games, great atmosphere, and very friendly staff. Easily best Fun Factory on Oahu. Will always come in to play

Claw games are impossible. Phenomenally high priced. Tickets are worth next to nothing on trade ins. *this company replied right away asking me to email them. I did. No reply. They want you to think they addressed the review. They did not.

I went here with my family and we spent a couple hours here and I had so much fun. It was our first time in an arcade kind of place and the employees were so helpful and patient with helping us find our way around and make the most fun out of our time here. I'll be coming back the next time I visit

Is a good place to enjoy with your kids. Machines are a little expensive and you feel it more when you have 2 or 3 kids playing around. Place are nice, inviting and very clean. My kids love it. And more because you have stores, food places, ice cream store and the Movie theater on its side too. Great place to enjoy and have fun & quality family time.

Took my our kids there! Had fun $50 didn't even last 30 minutes!, but, they had fun!

A small space for a little family fun. Play cost is a little high and prize cost too. $40 didn't have us staying more than half an hour. They'll be moving to another spot, bigger too so well see what new games they bring in.

Always a fun experience with games suitable for young children and clean environment. Bowling, skeeball, ring toss, basketball, the beer pong game (without the beer), and the highly addictive Wizard of Oz coin game. My son always seems to hit the 50 coin bonus and proceeds to rapid fire all coins in less than 7 seconds.

Workers are very nice, games and prizes are good but Claw machines do not seem to ever pay out even when perfectly grabbing prizes over 15times

Store hours 11-9 because of Covid. Not many games, but an okay place to take the family. Prize options are not as big or popular as a few other arcade type places, but still a convenient spot to go near the little outlet mall here.

my kid loves to play great animal kaiser, but we both enjoy the claw games and the wizard of oz to get tickets. i appreciate their programs for bonus tokens, rewards for report cards, double dollar days, and VIP card discounted game play. every bit helps! they also participate in Mililani Mauka community events with some free gift card giveaways which is appreciated!

Clean atmosphere. Always fun. Super chill and helpful workers like Tyler. Haven't had a bad experience in the SEVERAL years coming to this location.

This review is going to be a bit tricky. I'm currently on a review spree ever since my trip to the dentist got me interested in other establishments I've been to over the years but never left a digital presence about them until now. So to the point then. Pre-COVID Fun Factory is a straight 5 out of 5 full stop especially with 5 guys literally next door for a meal with drinks meaning the combination of the two is a direct competition for Chucky Cheese and Dave & Buster's. Post-COVID Very iffy and suspect

BE AWARE OF YOUR SURROUNDINGS AND YOUR KIDS SURROUNDINGS.** **WATCH OUT FOR GROUPS OF TEENAGERS. THEY'LL TRY TO STEAL YOUR KIDS PLAY CARD**. Overall, place isn't too bad. I attended a birthday party here and the kids got an (almost) unlimited play card for 90 minutes... which isn't too bad. Big tip here: **BE AWARE OF YOUR SURROUNDINGS AND YOUR KIDS SURROUNDINGS.** ** WATCH YOUR KIDS ** There's some sketchy looking older kids and adult types that come in here. I kept my eye on a sketchy looking late teen/ea

Great fun spot before a movie starts or just a great place for fun. The prizes are.... Mediocre at best but when I do go I have a great time with the family and the games are always up to date. Highly recommend!

Spacious with tables outside with roof shading to hold birthday parties. Ample staff to assist. Organized and everything seems new since it relocated to the middle of the shopping center.

Love this place! Threw a big birthday party for my little sister for the first time. Place very clean and awesome employees

This is a good place to hang out after school. But in my opinion you guys should bring back Tekken or add Guitar Hero. Guitar Hero is a really good game because of the selection of music and it's a rhythm game like Dance Dance Revolution.

The workers were very helpful and friendly towards me and my kids! Jordan and Zyrus were very patient and took time to help us with everything.

Kid working today was awesome. Hard to manage business operations with COVID-19. Thank you for staying open during the pandemic. Easy place to take my son.

My family goes to Fun Factory a lot. They All have great customer service and as far as I can tell it's pretty clean. Half off Tuesday is especially worth it!

The workers are really sweet! I think Jace(?) helped me out the last time I was there :) Fun and sweet atmosphere overall

Expensive for no reason! $40 dollars went by in half an hr with only 146 tickets. My son wanted 500 ticket toy? i couldnt even purchase it for him (they only take tickets) not coming back?ever

Me and my nieces had a good time. The games were fun and they got to take home a lot of prizes.

I always have a lot of fun playing games and winning tickets, and I love the new games they have.

Came for a child's birthday party. Able to have a private area for our gathering. Fun for all ages.

Took away two of my favorite games but the kids love going there. But I never see them wiping or sterilizing any of the machines or rides.

I always come every Tuesday for using my gold VIP card. I love the prizes.

My wife loves going here

Always a good time! Great games and cool prizes but pre ready to lose all your money!

My daughter had so much fun on her friends birthday party ?? ?? great place to go!

Won big on Tuesdays. Vip half off all games

Its lit, workers are very hard working and taught me how to play the racing game back at the old location

It's OK, kids had fun. Had some issues with games not turning on and taking our coins.

It has been great with updating their prizes and games. Friendly service as well.

The kids love fun factory and the staff there are super friendly and always helpful at Mililani.

This is a very clean calm fun factory. Great for all ages. Nice mixture of games. Friendly staff.

It was OK it was about money it cost me about $400 for four kids I would probably go to Chuck E. Cheese next time

Great place for a last minute party. Down falls are card goes Soo fast with younger kids and No bathroom...

My children love this place. Decent prices and fun games.

It's a good idea for kids but I guess I was looking for something a little more like a casino than a Chuckie cheese

Play DDR here nearly every day, great place to hang out

The employees that work there are always so nice!

they should add token games and can exchange your tickets for tokens.

Great place to be! Staff is awesome and friendly! Fun games ...

Friendly staff, clean and fun for the family

New games with some of the old ones. The kids will enjoy the games and prizes are better than other places that have games.

Great games, my daughter's love it here.

Love this place. It's clean, affordable, and the staff is super friendly.

Great for kids, but easy to burn through cash fast

Nice clean environment, friendly customer service! Fun place to be!??

Nice small place with full of fun for kids

Fun place to take my kids. Great staff.

Lot cheaper than the carnival. Kids still enjoy the experience.

Great place for kids and adults alike to have fun in a safe environment

Fun! Not crowded social distancing is left to the players.

There is hello kitty stuffs to claw at. Lol

Good place to kill the time before the movie starts.

Spacious and a lot of fun. Prizes galore.

Always goodtimes, great service ????

Alright ??..lots of space and friendly employees

Outstanding, the service ess excellent@! Thank you.

Good games kids loved it ??

It's the Ultimate Fun and Games for kids!!!

Always fun for the whole family

Workers are fast to help with games or any questions

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”