Fun Factory - Maui Mall

Fun Factory - Maui Mall

Reviews Summary

Fun Factory is generally loved for its family-friendly atmosphere, wide variety of games, and friendly staff, with many praising its cleanliness and fun for all ages. However, some criticize the high costs, broken machines, and perceived low value for money. While most reviews are highly positive (5-star), a few note issues with pricing and machine maintenance, impacting overall satisfaction. The arcade remains a popular spot for kids and nostalgic adults, though cost concerns occasionally dampen the experience.

About This Listing

Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

Features

Wheelchair Accessible

Contact Information

Address

70 E Kaahumanu Ave Unit A-13

Kahului, Hawaii 96732

Hours

Monday 10AM-10PM
Tuesday 10AM-10PM
Wednesday 10AM-10PM
Thursday 10AM-10PM
Friday 10AM-11PM
Saturday 10AM-11PM
Sunday 10AM-11PM

Customer Reviews

Fun Factory is one of those places that's just always been there. If you grew up on Maui, chances are you've spent a few afternoons here burning through tokens and trying to win something way too expensive for the ticket count. Now I'm bringing my own kid ? and honestly, it's still a blast. It's loud, it's bright, it's chaos ? and kids love it. Mine could spend hours in there jumping from game to game, swiping that card like a high-roller at Vegas. There's just enough of the old-school stuff mixed in with

We had some time to kill between switching from camping to a hotel, so we stopped into Fun Factory - and we had so much fun! This isn't a huge arcade, but it had exactly what we needed and we made $40 last for about an hour. We were super happy with our prizes, too! I've never seen Sailor Moon in an arcade before, and my husband found a pikachu he really liked. The best part of our visit, though, was Rick. He was very kind and friendly, and we enjoyed chatting with him for a bit. He gave us food recommendat

Avoid the DDR machine. The DDR machine doesn't have a way to change levels, so it's stuck at beginner. apparently it's been complained a lot from prior customers. I went to ask an employee for help but he said he couldn't refund the credits it sucked up. Management should put up a sign or a least refund credits if this has happened to multiple customers. I was willing to pay to play, but feels bad to just have your money taken away and not even get the chance to play Otherwise just small games around, noth

My son and I love going to Fun Factory. The games are great and it's always clean and lively, but not too packed. The only reason I won't give it 5 stars is because I wish we got more bang for our buck. $100 worth of tokens last about an hour to an hour and a half.

First time at fun factory. It was SUPER clean, and not busy. The employee there was extremely nice, spoke to my son, and was really helpful. Thank you for the experience ! We will be back!

Clean, not crowded, good prises. Staff was friendly.

This was a good fun stop for the kids. It was smaller than it looked from the outside. But the kids had a good time! The prizes were reasonable too!

This place is just another arcade scamming people. I've experienced many different arcades in my lifetime and I've got to say, fun factory was one of the worst. They make every machine that has the possibility of a payout, have a payout. Also the place is crazy expensive. If you really expect to bring home something good with $20 here, think again. Most games have high scores set super high to where by no means is possible to beat or hit the jackpot and every skill claw has a huge overbite in the claw. Not

My gf and I stopped by to play some games. They have a lot of diverse games and a varied ticket redemptions station. I was able to win a few claw games and we won enough tickets to get some Knick knacks, and took some Photo Booth pictures. All in all it was a fun experience. Would recommend giving them a try.

The staff here is amazing. So nice. We loved the special celebration where we got double points and cookies and donuts!! Amazing place

It's a great place to play games at, but I miss some games they removed long time ago like House of The Dead and many more.

Who doesnt love Fun Factory? It's conveniently placed next to the theater, there's always lots of parking at the mall, and there are several places to catch a bite to eat (or grab dessert) nearby. I know many local families take advantage of the party deals, and they have a nice area where you can bring food if you're taking advantage of the aforementioned party deals. They also provide nice incentives for kids who do well with their grades. I've had one or two not-so-great interactions with the staff, but

They have DDR and it's the only one on island

Lots of fun with a wide variety of games. New games are added once in a while, too. My kids love it!

The big claw experience.. we offered to let employees fluff...bug the mean guy pushed all the good prizes all the way in the back....and he pushed all the small prizes hard to the ground so the claw didn't work anymore... we almost won the prize but he didn't fix it..he made it more difficult... how lame. On a Tuesday

Oh Gosh! Tons of fun. The games are fair, easily won in a few hard tries. The atmosphere is the best. Families and friends of all ages.

We love fun factory, Storm is always so nice to my child and always goes above and beyond.

First time going since covid and I'm very impressed on how well they keep it clean. There was one employee take walked around and he would sanitize the games. Like always lots of games to play and lots of fun for the kids.

Excellent place for all ages! Outstanding staff, too! Clean games! Birthday party venue for the young at heart! Ever Virgin Most Powerful Blessed Mother of God Mary triumph and reign!

Love this location! Staff was very helpful, showed me how to register my token card which was awesome. My kid loves this spot, frequent visitors.

Friendly helpful staff. Lots of fun and variety of things to do. Wish it were bigger and more seating areas.

I cannot recommend this place enough for kids, I remember this from 20+ years ago when I was 5. We came here almost every year and I loved it. I am too poor to be in Maui any longer but this place will always be great to me. If you are thinking about it go do it. This place was always cherished by all.

I was killing time before our flight. We had to drop off rental car at 8am and our flight was at 9pm. Movie next door refused let us in. The fun factory held our bags and we're very nice

Fun place for kids. Costs allot of money to load ur card and u don't really know if the machines are taking more than the real cost. Allot of machines don't work and toys are very cheap..

My kids loved it! We spent the first $30 in less than 10 minutes, but they had lots of fun

Love this place! Perfect for the kids (and the adults too ;) ). Great for parties, or simple visits. If you are searching for a place to have some fun, then this is the place to go!

If you need to get rid of money quickly, but don't want to actually set it on fire Fun Factory is here for you. I like the coin push game ??

Good variety of games, generous with the tickets and the prizes were actually something worthwhile. Clean place, friendly staff.

We stopped here when we cruised into Maui. Lots of fun games but it was the super kind staff that made it a wonderful stop for my kids. Mahalo!

Super Fun"Kayden" 8th birthday party was a great experience. Please book your children Birthday Party here!!!

Was great staff was awesome except for Dereck seems be a bit rude just thrown the token card and candy

Fun games, clean place and the staff has always been very kind and generous to my kids.

What a waste of money so tokens are .25 but the cheapest games are 4 tokens but are most games6 or 7 tokens each so you will blow through $50 in all of 20 min. Never again

Always a bunch of fun ways to test your skill and lose money lol! I wish they had some of the old school arcade games so that we could show our kids.

Birthday parties are easy. Good deal. Wish they could rotate games a bit more often.

5 year old and 38 year old both had an amazing time. All games in good repair, good prizes too

It's a great place for kids, and Maybe Some adults. I was there for a relatives Birthday party.

Fun for the whole family, adult games,kids games,family (meaning 2 at a time)rides kind of but fun..

Good games and a very fun place to play. Also, a good place for a birthday party.

I think the Magic Arrow game is the coolest game there is.

Its a really fun place, you can make great memories there, highely suggested

This place is a kids dream but price is a parent nightmare. All the games are very expensive

Got lots of new games since I went. Very addictive

Much better now that they expanded. Some of the machines are broken, but they're quick to respond and really friendly.

Car go vroom maximum tune5dx is fire

Fun Factory Maui Mall has added a bunch of games, entertainment, and prizes.

This arcade is small and machine is outdated. Not recommended at all.

We also have fun at fun factory!

Fun place to take your family and have a party.

Very good deals kids and adults love it!

super nice employees and super clean!!! a little on the pricier side though!

Fun Factory Maui Mall is a good place for your kids.

So much to do, my son had a panic attack. Lol.

Great place to bring the kids!

Fun Factory personnel are nice & friendly.

Hate places like this they are always expensive gimmicks

Awesome place to take the kids

My granddaughter place to hang out.

This is one of those places just to kill time

Always welcoming and friendly

It is really for I love it

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”