Enterrium

1/1/2025 Hello, this review totally isn't six months late. Anyways, let's get into it. The food was good. It wasn't perfect perfect but it was four stars. I understand since this place is an arcade. So I wouldn't expect it to be good. But what it lacks in, it makes up for. And I mean the service was perfect. The employees checking up on us making sure we didn't need anything. The atmosphere was cool. It was nice to see the arcade and the restaurant kind of become one even though they're on separate sid

Enterrium is an adult style arcade/restaurant/bar/bowling alley attached to Woodfield Mall. We visited on a Saturday night and it was very busy. It was about an hour wait for a table for six but there was no where else in the area for our group to get a couple of games of bowling in. We waited at the bar, had a couple of drinks and a bite to eat. There are only a handful of bowling lanes here, it's not a full bowling alley. There's maybe 10-12 lanes. Once a lane was available, we grabbed our shoes and a co

There are a variety of arcade games, a large assortment of pinball machines, two pool tables, and 8 bowling lanes. They recently revamped the menu. They have a great happy hour special that is active all day on Thursday. And different specials every day of the week. Great date night spot, and the service was also very good.

Exploring Chicago?s suburbs and came upon an arcade in Schaumburg called ENTERRIUM. Located at Woodfield Mall, the arcade has a very balanced setup and selection. Pinball Machines both modern and vintage were the standout to me, but the location also boasted an impressive Japanese arcade collection, modern redemption arcades, and even some classic arcades like Millipede. They also had several skill games, claw games, and an awesome prize center. All of that would be enough, but they also had a full service

Natalie is the best waitress I've ever had for a large group. We started with 8 and she was always aware of the new coming guests until until our full group of 10 arrive. After ordering drinks and food we had two late arrivals. Natalie worked to make sure their order came out with the rest of ours. All of our dietary restrictions were met and when there was an issue she was quick to correct it. She cleared the table quickly and was always checking in. When it came time for the check Natalie let us all kno

Enterrium is an awesome spot to spend time with the family! The arcade has something for everyone?from fun games to bowling, and even a full restaurant on site. The atmosphere is lively but not overwhelming, making it great for both kids and adults.

Great food. Good portions. Great summer deal going on for $15 for kids off school. No one to host or seat us for about 5-7 minutes. Clearly short-staffed. But otherwise the crew was great once we found them. D&B around the corner might have more games but the food quality / pricing at Enterrium is hard to beat IMHO.

We recently visited Enterrium and had a great time overall! The food was tasty and reasonably priced, making it a solid choice for a bite to eat while enjoying the games. However, the restaurant did seem a bit short-staffed, which led to longer-than-usual wait times. That said, our server was very friendly and made the experience pleasant despite the delays. We had purchased a Groupon deal, which gave us unlimited gameplay on most games for two hours. While it did limit us in terms of earning tickets (whic

Best place to host birthday parties! This is my second birthday party and each time it gets better. We first hosted our 6 year old?s party and now our 5 year old?s party. Yes, they are little, but unlimited play is perfect for them. Setting up the party was great with fast communication from the party planner. The tables were ready for us with drinks and cups out. The server/host for our party was writing names of the kids on the cups with a sharpie so I didn't have to - so helpful. Food came out right on

We came here on a Saturday after Dave and Busters was closed to the public. There's a separate entrance to enter so you don't have to go through the mall. They have a variety of claw machines, a smaller selection of arcade games compared to D&B and Round One, bowling, pinball games, etc. I paid $40 for 200 something points. You just add money to the card. $40 was too much for the small selection. $20-25 will be sufficient. Best game there that you can't find elsewhere is the King King one. It's very fun and

Fun place to go even for teenagers. Service could been a little better in the bowling area, we were told 40 mins and after 1 hour went to check in and got told it would be another 10 mins. Went back 10 mins later and got told he was a couple more mins. Once we got to bowl it was fun however our lane kept breaking and after asking for service help many times they finally came towards the last few moments of game no game extension or offer of type of refund. Kind of frustrating! Playing pool was fun I would s

I have to say I am disappointed in my recent experience at this location. We purchased 2 hours of game play only to find out at least 10 machines were broken, off or had the card scanner off so we could not play them. Other machines that required balls were missing many/most balls. These are the ones I noticed, likely more.

Last night my family went with a very large group for a birthday dinner. To say we were treated amazingly would be understatement. The staff from Thomas our server immediately getting our drink orders as my family arrived later then most of the party. He waited no time and that was much appreciated as we had a hangy toddler with us. We also got pictures taken by the photographer. How she managed to get 3 kids aged 5,4 and 18 months to all look and smile is magic I've never seen. The quickness that picture w

Shout out to Spencer and team! We had a blast and the service was amazing. When I say service is top tier. It's an understatement, Spencer went above and beyond to give our group great service and a great vibe. Our service was awesome too! He was spot on with the order. Cooks did great on my burger!

Would absolutely recommend this place for family's looking to have a nice time or host their kiddos' birthday party. The service was organized and easy to work with. Party room was spacious. There was no loud obnoxious music blaring in the bowling area or inappropriate music videos in the background, which we appreciated as well.

The claw machines in front of the main entrance is a scam. We bought $35 worth of tokens (between 3 kids) in cash from their token dispenser and did not get ONE toy to dispense even though we grabbed at least 20+ times. Once it hit the top of the machine, the claw would ALWAYS loosen and let go of the items. I was told by the manager that it works similar to a casino and that it's pre programmed to grab items at random. A casino? At a children?s amusement place? What?!?! It's called a SCAM! Manager let

Food looks good but doesn't taste how it look. I wouldn't order food from here again. Playing games here were ok we didn't have fun as much as we thought we would.

Arcade is okay, Not alot of good choices for the games. The basketball machines sometimes have basket balls that get past when nobody is playing which could allow people to steal them also some machines are broken. Arcade rating 2.3 stars. Bowling here isn't the best here especially with the wait times and how small the lanes are + There are only 8 lanes there compared to other bowling places that have like 25-30 lanes which makes the wait times less and sometimes, A bunch of lanes are closed. Bowling ratin

Kids definitely have a blast here . We've been here about a dozen times. Each time seems to be more and more of an issue. Last time there was some confusion of whether or not we can sit outside the restaurant area. There was a heated debate between bartender wait staff and manager on duty. I asked bartender what's going in and he proceeded to tell me a what would I do scenario. I said I'm here to eat and play games with kids. After much discussion we ate out in the gaming area. Our food came out and

Had an excellent birthday there. I even lost my phone and ALL the staff was helpful. It took awhile but we were able to find my phone. They worked together and were very patient with the situation. I am very grateful and recommend this place for adults and family's with kids alike. Thank you for a wonderful night!

I love this spot! So much to do here. You can bowl, play arcade games, eat some good food, drink, etc? it's a great spot for kids and adults but mostly adults. The food is great! My partner tried a bison burger and loved it along with the fries. I had a chicken salad which was delicious! Lots of fun arcade games including guitar hero. Games for kids as well. Check their page for specials. They have great specials going on all week. On Sundays you get a full hour of free game play with per entree purchase.

My birthday party was last night and I have to say that it was the BEST time ever. Spencer (the manager) and Thomas (our server) were absolutely amazing! Thomas took care of our 15 person party with a smile on his face the entire time. He made amazing recommendations for food and drinks and we all loved what we got. He was fantastic. Then we had a photographer who came and took group and family photos. They turned out so good that we all bought them. She really captured the moment beautifully. I wish I woul

We didn't eat here, but we had a lot of fun playing games! Located in the ba k of the good court. They have racing games, pinball, skeeball, air hockey, and all of the regular video games too. We bought a Groupon for unlimited play for a couple of hours, but you don't earn tickets and can't use them on the claw machines. Lots of fun, would definitely work back.

Really enjoyed this place. Came for lunch then played some games. Had the chicken and bacon sandwich. Cooked well and tasted good. Tap beer was cold. Mostly played pinball. Some of the games needed playfield waxing, but otherwise, on the ones I played, all were working properly. I'd recommend a visit to this location for certain!

Took my daughter here for some ticket games. She loved the pearl and sponge bob pushers. The ticket payouts were fair and there was a decent selection of prizes she could exchange them for. Good selection of rhythm games, and up to date arcade games. I wanted to play the new Time Crisis, but ended up doing one of those ride and shoot games where you blast dinosaurs. We didn't eat here, but there looked to be some interesting things on the menu. If I had more time, I would have liked to play some of the pinb

First time here. Wasn't overly impressed. Not very crowded for a weekday. The bowling was nice having the food delivered to us while we're bowling was cool. Had a few drinks. Went to the game room your traditional arcade games nothing special. I'm really not that much of an arcade guy so I wasn't really impressed that much

The food was absolutely delicious but the wait was too long (it was a Monday and there were less than 10 people in the restaurant at the time). We waited well over 30 minutes for our food, we were about to leave & that's when the food arrived. My favorite part was the appetizer I really loved the sauce and onion - it wasn't too oily and the right amount of crunchy.

We attended for a celebration with a large group from the moment that we sat down to have dinner it just seemed rushed. The dinner area is nice, great size a little loud but expected due to the type of place it is. Our waiter seemed frustrated most of the time and the service we received was pretty blah , we noticed he serviced the table behind us better than ours . For the price we spent ee expected a bit better service , hardly was asked if we needed refills unless we requested and didn't pay much attenti

I have never felt so unwelcome in an establishment as I did here. Staff did not seem to want to make money especially on a slow Tuesday evening. No host at the front desk, no attendant at the bowling desk. We Sat ourselves at a table and immediately told that we needed to be sat by the host. Finally got service when a manager stepped in. Food was good. Cocktails left a lot to be desired. Watered down whiskey for an old fashioned. Told 1hr wait for bowling even though half the lanes were open and we had call

This place is great for a party or just some fun with games or bowling. The price and quality of the food was quite good. Philly steak sandwich and tater tots was a great combo! Games and bowling are very expensive. It's best to spend more with a game card to save more, but the cost really adds up quickly. Service was really good! Thomas was attentive and got the order right. He also saved my forgotten credit card. Thanks, Thomas! Giving this a 4-star rating mainly due to price of the fun, not the

Food was alright, food was decent but not the best. The fried calamari and shrimp were actually pretty tasty. The server was really nice and gave good service! But other than that the table was really sticky, the menu ended up sticking to the table ?????

Place was amazing kids had a blast and so did us adults. Very clean, staff was amazing. Really clean and just all out a good time I will be back

I really enjoyed the atmosphere right off the bat. There was live music which by the way was fantastic and I don't think they do it regularly. The food is surprisingly great! The server was a bit inexperienced, but made up for his effort for finding out information. The arcade was pricey and $20 won't take long to use up. The bowling alley was very new and a perfect addition to the location. The arcade was a blast that I could spend a ton of time in. I will most definitely take the family and friends here a

We showed up on the Sunday night before Christmas. My boyfriend wanted to treat his work team to a night of bowling & food, but when he'd tried to call ahead they had said they don't accept reservations. So we showed up hoping for the best. Unfortunately we were met with bowling being completely booked, & perhaps not being able to be sat for food because they were too short staffed to serve our big party. This being said, Spencer the manager found a way to make it work for us. He got us sat & had Des the ba

Brought the grandson here. It's lit!!! Clean, organized, nice prizes , good seating. We came opening hours before it gets too crowded. Definitely enjoyed this place. You can even have parties here . The food is delicious!!

My husband and I went to Enterrium as a part of celebrating our anniversary and it was very fun. We ate first and then bowled and then after went to the arcade. Enterrium is a great place for people of all ages to have fun, would definitely return.

I was recently at Enterrium for the PAPA 21 World Championships benefitting the 988 Suicide and Crisis Lifeline. Dawn was our resident pinball bartender who absolutely is a joy to be around and provided our group with excellent service during our time there. Food overall is ok ? a bit pricey but what can you do. We had a fantastic event that raised (guessing) around $15k. Thankful for the venue?s support. Hopefully we will do this again.

I am so glad my manager planned an after work night at this fun zone. From the outside, I wasn't sure what to expect but after going up the stairs I was surprised by how big the place was. To the left they have bowling alleys and it is decorated to start the party as soon as you walk in. When I have gone bowling in the past, I needed a lighter ball and so I was thrilled to see bowling balls that looked like pool balls with 6,8,10,12 and 14lb weights. The set up on the computer was easy to figure out, bu

So much fun! I love spending hours here playing video games and bowling as a family. Don't miss this place while visiting Woodfield mall. We've hosted a birthday party here and their packages are awesome. Kids will love it and adults can have an equally good time.

my husband and i love to come here for a fun night out. the bartenders are super friendly and make you feel welcome. the food is great too, so eat up! last night though, i witnessed three managers (all white men, of course) making a big fuss about some black teenagers getting water from the bar. literally the manager's only problem was that they were getting free water. the teenagers rightfully got upset and the manager escorted them out, but all i saw was a group of stingy white men racially profiling a g

I read a lot of reviews saying that Level257 is way too expensive... well Level257 is located in a very high end mall and Level257 is a high end entertainment place and not your typical D&B or Round1, I will start my review with: 1. location/building itself which is very modern, rustic and elegant, as the rest of the mall the location screams elegance and quality. 2. My food experience was incredible the ribeye steak was cooked perfectly and the wine reduction sauce was perfect seriously God bless the che

Used a Groupon for two hours of play. We had a good time, probably could have been done after an hour. The Groupon doesn't allow you to earn tickets, understandably, but you kind of run out of options to play after so long. It was fun but probably not somewhere I would go back to

There was a gal at the bowling alley check out that exceeded my expectations. I forget her name but she said she was named after a car. She was wonderful, helpful, and a beautiful person.

Awesome place for the whole family! The food is good, service is excellent. Plenty of parking. Games are plentiful for grown ups and kids. Old school pin ball machines to modern games. Bowling alley is nice, and lots of TVs to catch any game.

The pinball experience was top notch, lots of great machines, with variety... not just the popular Stern tables. The unfortunate aspect of our experience was the lack of staffing. There was one bartender, one cook and one manager. The manager, Alyssa, interrupted the bartender as she was serving us to have her run food to another table. In the middle of taking our order, Alyssa walked over and handed our bartender two plates of food as if she couldn't have ran the plates herself. Then, the same manager was

The ambiance and games are over the top! But all dishes we ordered were awful. We got the chicken sandwich, bun soggy, no seasoning, chicken was hard /dry, bacon burnt, taste was absent. The salmon was burnt/overcooked, twice!I I tried asking for a refire at medium well, nope! still improperly cooked, a small portion, and unseasoned. I brought the issues up to the manager, but was offered nothing. The presentation was nice, but there is no way there is an executive chef as advertised.

Pretty sure I got food postioning from the wings from list place last night.

Leaving this review for Daniella- she made our experience very hospitable. Would recommend coming here, very clean and wide variety of games, plus bowling!

Crane machines at entrance for only $1, but spent over $20 to win a tiny nothingness. Then we got stuck in the elevator and it wouldn't open even after calling the firefighters.

Had a blast! Enjoyed playing some of my favorite arcade games. The atmosphere made you feel comfortable with retro and modern aspects. Can't say I will be back in the area anytime soon, but I would definitely recommend.

Omg this place was really freaking good!! So many games, and the food there was amazing!! Super well made and super fun games. Got a few Highscores while I was there too!! Super fun!!

Plenty of games for kids and adults - this is definitely a plus!! However the food for sure needs to be improved: Pepperoni pretzel - I would go to Antie Annie's, their pepperoni pretzel. See picture. Fish and chips - well fried but fish has abit funny smell after we reheat when we took it home. Pizza - sauce and dough has no flavour. Cheese curds - good. Probably won't come back for food....

If you're looking for something to do, this is a great place with many activities. They have a large number of pinball machines, bowling, air hockey, and so much more. This is also the first place I have seen that offers drinks with THC.

Nice arcade / restaurant/ bar. Plenty of arcade games and pinballs. Great meals for reasonnable price.

Do not come here. Worst experience I've had. Couldn't find the place to begin. Then they closed the mall and made us walk all the way around the outside in 20 degree weather. Bowling balls sucked. Lanes are short and narrow. Will not come back

Great little hideout spot for me and the family!! We absolutely love this place. Right next to the mall, staff is friendly and there's plenty to do. If you love Dave & Buster?s this game room, sports bar or restaurant is right in competition with the likes of a Johnny Rockets, Rainforest CAFE or Dave and Buster. Best game room near or around the north east or north west Chicago suburbs.

We stumbled upon Level 257 on a visit to Woodfield Mall in early August 2018. I'm told an entrance to the mall was being installed the next day, but we only found it by chance, driving past its impressive outside entrance. The arcade, bowling alley, and restaurant are phenomenal! Great fun for grown-ups and kids alike!

The arcade here is pretty good. Each game has a play cost and you need to preload a card to play them. They offer specials and promotions to make them more affordable. You can cash in your points for rewards in the back room. Do not bowl here if you throw any kind of a hook. The lanes are in terrible condition and unwaxed.

Employee on hone. The lady at the bowling counter is very rude. She told that we are next on waitlist, made us to wait for 40 minutes and gave bowling lane to others. When we asked her she was very rude.

Despite having waited over a week for an acknowledgment to my initial email, I feel compelled to address the issues we encountered. We celebrated my son?s birthday here and I ordered two trays of chicken wings, each supposed to contain 30 wings. Unfortunately, it appears that only one tray was served. This was particularly noticeable as the chicken wings were consumed quickly, leaving some guests unable to enjoy them. I asked the manager if another tray of chicken wings was forthcoming, and he claimed that

Had a blast playing arcade games. No charge for the "game money card" that you use and refill to play games, NICE. There was three car driving games, one motor cycle game, about five FPS games, and a few classics like Pacman or space Invaders. I also saw a few basket ball games for tickets. I can't remember if they have skeeball. Most of the fancy graphics games cost $1.50 and I only ran across one game that cost $2.00 so on average I would say the games cost a buck to play.

Wish I could give 10 ten stars. Holy moly. Something for everyone here. Dang good food. Great drink prices. Awesome games from the classics to VR. Everyone should come here. It's a bit of a drive for us, but we will be back!

While it was expensive, the food was excellent and enough for 2 meals making it way more reasonable. We didn't actually play any of the games but they had so many. Bowling, old school arcade games from the 70s and 80s, new arcade games, and virtual reality. It was excellent

Absolutely love this place ?? The food is great, we had pizza with fries and it's one of the best pizzas we've had. The drinks are inexpensive and the games are awesome! I definitely recommend you come and we will definitely be coming back!

I went here for the food and I stayed for the games! The place looks amazing and the atmosphere was just plain FUN! The food was delicious, the service was spectacular, a must visit if you're in the area.

Way smaller than it appears from the outside and the games are all pretty expensive. I thought it was more of an adult place, especially at the time we went but were surprised to be surrounded by screaming children all night. Also, the games need cupholders so I stop kicking over my beer while trying to nail down my jump shot on the basketball games.

They have a cool giant lego Pac-manin the lobby from the movie Pixels. They also have a timeline of pac-man with pictures on the wall while you wait in line. I went at an off time, there was no wait and only a couple people in the arcade a few more people were in the restaurant. I didn't eat so I can't speak about the food. The video game part reminded me of Gameworks or Dave & Buster's but much smaller. Games ranged from $1 to $3 to play. They have skee ball, racing games,shooting games, air hockey, basket

I love this place! I have been coming here since before they switched companies and for me nothing has changed. The services is always friendly and the food is delicious! If you come here I would recommend the Texas burger with the Sweet potato fries are the best ! Their Nachos are amazing! The BBQ pulled pork Nachos are a favorite between my family and friends that's the dish that everyone always likes. Definetly recommend this place ??

Great place to have a party !! Our bartender was Amanda, she was great and took care of everyone in our party!! I would highly recommend her! Spencer and Veronica were also very helpful with our bowling lanes and making everything run smoothly!! Would host another party here again.

Nice arcade. Going here on a Monday to play is even better with half priced games. Haven't eaten here yet but I like to try soon.

Food was much better than expected. Burger and sushi were good, cheese curds were hand breaded. The jalapeno jelly was underwhelming. Games were all functioning very well, lots of old classics and new games also. About 15 pinball options, table hockey, foosball, skee-ball, old arcade games like burger time, tapper, and q-bert. Latest pinball machines, and some of the best classics. It made for a fun evening for two for about $100 with food, drinks, and games.

I'm sure it's not their fault?or maybe it is. We walked In excited to be there and we were met by 3 managers at the front desk. They stated that we would not be able to order food because they literally had one person working that night as far as wait staff. Well the first thing I thought was well the three of you are standing here doing absolutely NOTHING! We initially decided to stay but walked around and saw how disgusting this place was. Trash all over the floors and past dinners left on tables. Just N

Cool place to play classic and new arcades. There is a restaurant in the middle with a bar and very ch?c looking bowling alley. This can be good for date night or just a day out with the kids.

The food was so good our server had the biggest personality she had lost her voice but didn't let that stop her from proving the best customer service. she made suggestions on the drink specials for happy hour and we were kinda worried it was going to be weak for 4.00 but it was not I also order the lemon drop martini and it was made to perfection . The restaurant and handing area was Clean the noise volume was not as loud as expected and all the games were working unlike other game rooms we have visit we h

So much fun! I'll stop here every time I come down and do some shopping. Great happy hour, extremely nice staff. A+

Update! Tuesday's all you can bowl! Can't say it enough, best place to have some arcade and bowling fun! Staff is very helpful! Arcade was definitely fun! My three boys and husband, had an amazing time. Vegan food options were not available other than a hummus platter. Definitely will go back for bowling.

Great food and awesome environment! Super fun with bowling, arcade games, and more. Staff is very friendly and attentive. Beautiful setup.

Terrible service and broken bowling machines ruined our anniversary! We waited forever for our lane and when we finally got it, the machine kept breaking down. Such a disappointing experience. Don't waste your time or money here.

Our team had a great time at our event there. The food was good, I wouldn't say it was the best I've ever had but it was hot and yummy and filled me up so I could go absolutely NUTS on the pinball machines. By far the vest arcade I've ever seen for pinball fans. So many great machines, no lines to wait in to play, even during their league event. Overall, a very cool place in Schaumburg. So happy it is right next to the office

On Mondays, this place is the most reasonably priced arcade out of any I've been to. Thank you for providing a place where people can enjoy themselves at amazing prices. Other than that, the staff has been really kind and makes me feel welcome. Definitely coming here every Monday.

Doesn't even deserve the one star. Such a scam place. SCAM SCAM SCAM Got my kids $40 and the claw machine literally took all the money. Not coming here ever again. Go to Chuck E. Cheese so much better.

We found it on a whim.. just wanted to find a spot to sit for a minute and saw it in the back corner of the food court. Pretty cool set up for a kids birthday party. Most games are $2 but there is an old school area.

This is the greatest place to take your family in Schaumburg. The staff, especially Dawn, were some of the sweetest and most understanding staff I have ever met. Dawn felt more like a friend than our server. The food? Amazing. My burger was piled high with everything so fresh and cooked to perfection. There are so many games and everyone around is having such a good time. Something that we all need in this day and age?a nice escape! This is the perfect place to escape to. Prices are extremely reasonable an

Such a fun place to go and game. Food was not so great, slow staff even when only people in food area. Would go back to game!

Okay place to spend an hour or so. I like the nostalgia of the name and had a few pac man cabinets. I felt the prices for the games were a little high, but they did provide a good selection of things to do. They offered bowling and food items. This place is similar to Dave & buster's and gameworks. We had fun and I got to win some pac man plushies. May not go again when i come back to the area.

This place is good...They have a bar, live music, restaurant, games, bowling and many other stuff...They have promotions on Tuesday were you can play bowling for $2.75 per person/ hour!!! The food is really good and NOT expensive, they help with birthday celebrations and the servers (waiters) are excellent and super friendly...To reach this location, don't go inside of woodfield mall, instead you can enter from outside. They have a huge LEGO inside made of 80,000 pieces!

Great food and service. We ran into an issue with one of the meals but Spencer, the manager, quickly resolved it and made up for the issue in a big way. He was great and delivered fantastic customer service.

Terrible service from our waitress. We had a bigger group. Very slow, took 20 minutes for first round. She was rude. We didn't even get to play games. Our group was given one check with gratuity already added when she deserved nothing. She said we can zelle each other. How about you do your job. Don't go waste your money here. Go to dave and busters instead. Hope she gets fired for ruining my Friday night after work. Thanks.