Dave & Buster's Wauwatosa

We hosted a couple of our company events here. The staff was absolutely amazing! They ensured everything was in place when we arrived, and the State of the Art equipment put the icing on the cake. We were just recently invited back to experience their remodel. I was in awe and am sure we will book events here in the future. The new Social Game area can not be explained here. You have to go and experience it! From the time you walk into the door, you forget that you are not on vacation! Great job,

Impressed by Dave & Buster's in Wauwatosa. The facility was spotless, and the staff was incredibly attentive and friendly. All the games were functioning flawlessly, making for a truly enjoyable experience. We had a blast with the family and will be returning soon. Highly recommend!

I had the chicken strips very average and a small amount of chicken. The mango honey mustard sauce was awful. Overall nice environment and the staff was plesant

We have a nice lunch buffet here, and let me tell you! I loved each bite that didn't last on my plate. The staff is friendly and management takes a great care of this business. Lots of people were enjoying a plate on their table and had fun at the games. I'll be back!

Prior to this location, I had only been to the D&B in Madison. What I liked most about this location is that the music and games were not at full volume. It was nice to actually be able to hold a conversation while playing games! The host was also very nice and helpful when we arrived.

Came around 11am on a Saturday. Super friendly service! Bathrooms were immaculate! My kids had so much fun. Bartender was awesome! We will be back! We didn't eat so I can't comment on the food. Just a rainy morning and wanted something for the kids to do.

It has been a while since I've been at one but this one was real nice. Staff was great and did not have to wait long for either food or table. The one downfall I would have to say is that on some of their games, like basketball, the balls need to be replace because they honestly look like crap as well as some other games that you use to get tickets and such. I was impressed that they have security and that made me feel better.

I like the remodeling and new setup for the games. The menu also changes, and it's a lot better. Service was great as well.

The food was amazing. I had the bacon smash burger. First burger I've ever eaten I can remember not having to put ketchup on. And my son loved the games. Amazing lunch before our ride home from. Our lovely start of summer vacation.

We dined in for lunch today and it was an absolutely wonderful experience! Everyone went out of their way to make sure everything was just perfect and it really was! The waitress recommended the chicken salad, and it was one of the best salads I ever had. WONDERFUL customer service and EXCELLENT food! I highly recommend trying them! A+++

We went on a Friday night maybe 2 servers to take care of all tables. There was a major screw up our whole parties order missing and multiple people came to take our orders. Food was good once we got it. Took more then an hour to finally get our food. The establishment covered our bill for the inconvenience. Staff is friendly. I seen food get served to other very quickly. Like 10-20 minutes. Ours was more than 1hour

absolutely awful experience. we were seated and after 30 minutes of sitting without a waitress coming we asked to switch sections. in total it took us two hours to even get our food even though there was only one other table in the section. when we went to pay we wanted to use the rewards and not even the manager knew how to do it so it took an additional 45 minutes just to pay. and even aster expressing the extreme dissatisfaction the manager didn't even apologize and didn't offer to discount our meal or a

We had a wonderful celebration for my friend! The service was excellent. We even had a Manager named Christina that was explaining everything to us and helping our sever as needed. The food was great hot and exactly what we ordered. We highly recommend celebrating all your fun moments here!

We have come here the last few years to celebrate birthdays. There were 9 of us this year...our waitress was friendly but never came back to see if we needed anything of bring refills. The food was your typical chain restaurant food. Nothing spectacular but not horrible. We ended up getting the 90 min unlimited game play eat and play combo. We thought that would be great for the kids...well it caps out at you winning 1500 tickets..which sucks....i am sure it tells you that somewhere but we never saw that.

My step son took us here for the first time and the food was good either though it took a good 45 minutes to get it and on top of that it was warm, not hot. Our waiter was very lazy. Didn't ask us if we wanted refills , he kept his area so dirty it was horrible. Then when it came time for his tip he was all over us. Sorry but poor service means poor tip. And We're always tipping big!! Has a good time playing the games though!!!

My wife and I went here to celebrate my birthday during lunch. We shared chicken parmesan and a Hawaiian chicken sandwich. Both were very good. We also had chocolate and caramel churros for desert that were fantastic. The staff was very friendly and helpful. We went on a Wednesday so the games were half price! There were several families and a half dozen other people but did feel crowded at all. Highly recommend.

I had a great time , the food was great , the games were fun when they worked. The games need some updates. The service took too long. The bartenders tried their hardest to keep up, but it's still kind of hard if only 1 bartender is working. Overall Great time for all ages.

I reserved a table and got seated. I sat there for 30 minutes before anyone asked if I was waited on. I was told the server would be right there. I saw her walking around on her cell phone, texting. After sitting another 25 minutes. We left. I will never go back again. There were several servers and managers. Not one manager came up to me. There was a server busting her butt to keep everything moving in her section. Wish I was sat in hers. I can't even tell you the severs name, never got a name.

Great place to take the family out. Came for my husband and daughters birthday. Exceptional service and great food. I had an issue buying play points in the app and the woman manager was beyond helpful and went the extra mile to make our experience great! I'd definitely recommend this establishment and can't wait to come back!!!

We came here to celebrate my dad?s birthday since we love going there for the games and food and even desserts, when we had gone before everything went pretty well. We got sat and the server took a while to come check on us, it was busy so i understand, but he forgot one of our drinks, didn't ask us about it any appetizers even though we were interested, after he served the drinks he didn't ask if we were ready to order, he came back 15 minutes later even though we had been ready, he never came back after t

I arrived at Dave n busters at 8:15. My 4 year old snagged the card and used up 145 tokens constantly just swiping the card on one game within 10mins. Management told me the card started being used at 8:30pm and all of the tokens were gone 8:40. I explained that he got ahold of it while I was ordering and that he didn't play or understand what he was doing. They did not put all the chips back on the card and in result we had to leave early. They also threw away our food when we walked away to play the 60 ch

Made reservations for the Davis vs Roach fight for 830pm. We came early because we knew it would be busy and they looked very short staffed but they sat us down right away at 8pm. It was a table for two in front of the TVs and bar. 830pm came, then 9pm came. Nobody came to check in with us at all!! Just kept walking past us 1,000 times, no eye contact, nothing!! I had to go make it know that we were waiting a whole hour with not even a hello or glad of water. 930pm someone with 2 glasses of water asked if w

Horrible. I picked up a pair of headphones out of the rewards shop. Two seconds later I realized they were not wireless and I could not use them them. So I asked if I could switch them out for a cheaper pair that were wireless and he said no return policy. I was like it two seconds and unopened. like I wasn't trying to get the 200 ticket difference or anything, I just wanted a pair that I could use. The guy was rude as can be. Sorry Dave and busters I will go to round 1 from now on. Used to love this place

Good food, good service, fun games, but a bit overpriced. Would be worth it if there were more and better games, although the Halo game is pretty cool. The Human Claw Machine is pretty epic, too.

Always have a great time here. My waitress was great. Food was great also

Fun....Coming...Soon? Nah. For $100 I need that fun T-O-D-AY. The vast majority of the games were displaying "Fun Coming Soon," "Attendant Required" or "Attempting network restart" and never actually restarting. If the game appears to be functional, it'll either shut down during play or the game won't start after you've scanned your card. Then after scanning your card again, the game will start but you'll be deducted for two game plays. We also noticed that the tickets weren't loading correctly either af

Dave & Buster?s in Wauwatosa is top-tier! The place is super clean, the food and drinks are on point, and the atmosphere is always fun. Christine, the manager, is amazing?so personable and attentive. You can really tell she cares about the customer experience. Can't wait to come back!

Dave & Buster?s was a solid move. The energy in there is wild?lights, music, games, all of it just hits. Staff was cool, got us set up quick with no hassle. Food was actually fire, way better than I expected?wings smacked and the drinks were on point too. I was in there locked in on the games, had me feeling like a big kid again. Ran up the tickets, got my little prize, left feelin? like a champ. If you're tryna chill, have fun, or just switch it up for the night?this is the spot. I'll be back, no questio

It's nice when you find a spot that feels welcoming to kids and adults. The food was really good with many options. I was a bit shocked service was so good despite it being very busy. Management was helpful not only to us but to their staff as well. Christina was amazing to us and to our entire party. She checked on us several times!! I love the remodel!!! You can tell corporate takes pride in their company!!

I have been going to Dave and Buster's for years. My dad and I went here in hopes of spending most of the night playing games and chilling. He bought a $200 Groupon deal and due to him working full-time we went in the day before it expired to use it. The manager refused to honor the Groupon and said because it was half-priced Wednesday it couldn't be honored. So he lost $200 of his hard-earned money to a lousy promotional day. He spoke with both the Dave and Busters guest relations and the manager, and both

Sat at the bar for 20 minutes before someone took our drink order. Then another 10 before I had to ask if we can get our drinks. Didn't listen and gave one of the orders the wrong beer. Not friendly at all. If you're gonna have 2 people train on a Saturday afternoon then maybe have more than one bartender. 4 people got their drink orders that walked up after us. Overheard a table complain because the waitress wouldn't bring their ticket and they asked 3 times. Just not good service. But, busboy was friendly

So I finally got the chance to visit Dave&Buster?s and the service was outstanding.We had a waitress named Nicole and she made sure we felt comfortable and her attitude was very positive and uplifting.The atmosphere was incredible and sanitized.The food was pricey but very limited portions.Have to think about visiting a second time.I just felt the price we spent there we would?ve gotten more bang for our buck at Applebees or the Reunion.A little disappointed but it is what it is.Everything was 5 stars but t

The service was perfect, the food was out of this world, the games and prizes were great, and the AC was Horrible. First time in a long time I had Heat Exhaustion. May come back but with a portable fan.

Great place to play state of the art games. Large screen tvs to watch all kinds of sports. Friendly customer service. Bar has a great selection of cocktails. Wonderful menu and great seating. Plenty of parking.

The food and service were fine, though the main reason you come is entertainment for the family. That was great. The staff was nice though service was on the slow side.

The waitress was great! Despite all the other issues her customer service was phenomenal! My garlic parmesan fries were sent back three times and still were cold! Some frozen! The plate was hotter than the food! The updated play area was decent. However, when I went to go redeem some cards that would add tickets to the play card, the gentleman who was at the counter, had his back to me and was texting on his cell phone. I timed and it took 11 mins 37 secs of me standing there before I was acknowledged in an

I would describe our experience as an adult Chuck E. Cheese but with worse service. We got half of our food with no drinks, waitress barely checked on our table, weren't given utensils, ketchup bottle was empty, no napkins and the bathroom garbages were a mess and overflowing. Waitress came back and said she didn't forget about us, and we still never got our drinks after asking multiple times. Skip the food and come for the games only.

Had a fun time, but our server was not great. She was nice but I pretty much did her job taking the group order, clearing the tables etc. she struggled but again she was nice.

Horrible service. Went for a 15 yr old birthday. Was told 20 mins to have a table. So went to the game room to wait. Dropped 200$ on cards. Played games for 2 hours or so. Was told 20 more mins each time for 2 hours.

My son booked a party in one of the rooms and for as much as he paid we should've got a better host / server. We had people waiting forever to order we had to keep finding her and flagging her down for service. Then I ordered food and my son ordered 5 mins after me . I got my food quick and his took over 45 minutes. We believe she forgot to put it in. I dont understand why they'd have her work a birthday party of about 30 kids and adults and still taking tables. Will never have a birthday party here agai

Celebrated Jan/Feb family birthdays with Dave & Busters on Sunday Feb 2nd. Dimitria was amazing at welcoming us - made room for the 13 of us without a rez. Jesse helped this novice with game cards and getting us settled. Mick was wonderful as our table server & his partner behind the bar was attentive to this mix of adults and kids. All of us had a blast playing games & the food was good. A couple of games didn't always work, but it did not hamper our day. The place was clean & we would do this party again.

Had another amazing experience at Dave and Busters in Wauwatosa last night! Every time we go here everyone is so friendly and the service is as always amazing! We were seated right away and our server (Brittany) came by and took our drink orders and gave us a reasonable amount of time to decide what we wanted. She answered our questions about certain items and if they were spicy. She was very knowledgeable it seemed about the menu and very friendly. The manager (Christine) came over to our table as she has

I hardly ever write reviews but this place was a joke. Whoever is running the serving staff in incompetent at best. A lot of running around, no communication and no results. Waited an over an hour to be seated after being told 10 min, when we did get seated waited another half hour for a food order to be taken and now I'm sitting here waiting to see how long that takes. Staff seems willing to try but have little to no direction I think. Very disappointed.

So I love Dave and Busters. There's nothing better than being able to play video games in an adult arcade. The games are cool and it's a fun way to spend an afternoon. The cleanliness of the facility and maintanence on the games is awful. Half of the games dont even work and will take points off your card no matter what. One main comment I have is that the staff is extremely rude! This has to be one of the worse places when it comes to customer service! They need to get management involved asap because the

We went on Good Friday and there were people but it wasn't packed. We had lunch and played the games overall we had a great time in the two hours we were there.

Two separate games failed during our playtime. And they did not have ski ball. A lot of machines could use a good wipe down.

OMG I came here with Wisconsin endodontic Wisconsin group , Brittany and Selena were our best waiters and made my first time at Dave n busters AMAZING AND SO FUN and I'm definitely comming back !! Omg these girls are a vibe !! I love them !! Lmao definitely a party pact ! Book them for your next social event you won't be disappointed!!!

Seems like they did some upgrading in the past few years. My children and I had a blast. Great place for adults and children. Our food was excellent. The food pricing was average for that type od establishment.. the gaming was a bit pricey, but that is to expected. I bought the $29 (170 chips) + 10 bracelet for kids. I like the bracelets because they're easier to keep up with and reusable. 170 chips lasted approximately an hour 15 mins. We ate an left. Not bad. Believe me my children wanted to play longer,

I tip them extra today cause I m not coming back to this Dave and buster worst service you can have please find another spot

We had to wait longer than expected for our table, but they made it right with a round of drinks and their wonderful attitudes. They have great staff and a good atmosphere ??

As a repeat customer, I continue to come back to the store- Some of the servers seemed like they were new and learning, but management came in and any issues that we had were Addressed appropriately And timely! I believe the name of the manager we worked with was Christine- customer service was exceptional and made my entire group. Have a pleasant experience

I recently went here(my first time)with a BIG group that was holding a private party. The food was exceptional, the service was great. The only complaint I do have is that there were a LOT of games(machines) that were not working properly, but they still continued to have those certain games open, after the fact. I honestly didn't think that was fair to others who were paying money to play. Everything was already paid for, but I have food allergies and could not eat the certain foods they had out, I had to

We had fun. A lil pricey but $100 spent we had dinner for 2 , drinks & plenty games. It was worth it! Ill be back in about a year..

Our waitress was the one bright shining star. Seating was horrible. The time to wait was horrible (we had a reservation but that didn't help). Got seated in an area close to the door. Brrrrr. We specially asked for a spot as far away from the door as possible during reservation. Was told to accept table or get back in line for next available table. So much for reservations. Note: When we arrived nearly (of not more) than 50% of the tables were empty. Not a busy night. Easy to find parking. Finally got s

It's just expensive cost me 150 bucks to take my one kid out and play a few games with him although it was cool to do human crane(claw game) with him. Disappointed though that they wouldn't let me control him.

Im an employee at Dave and Busters in Wauwatosa. I would like to share a positive experience that I had with one of my managers. She didn't have to ask me if something was wrong or bothering me, she just knew. She went above and beyond and took the necessary time, from her already busy schedule, to talk to me and make sure I was okay. I was struggling with something in my personal life and it had been affecting my behavior and actions at work. She actively listened to me and made a positive effort to make

D&B has the most top-of-the-line arcade games of any place I've been to. We went out to eat as a group of 4 guys and took advantage of their eat & play bundles. We went and played a bunch of arcade games after we ate and had a lot of fun...for the first 20 minutes. Maybe it's just me, but most of the games became dull and samey really quick. We also tried the VR experience. I'm usually fine in VR, but the ride did make me a bit sick. It's neat, but short. Staff were very friendly and the facility was clean

Had the best time! Service is always excellent. Brittany was a great bartender. The manager Christine was friendly

We waited to be served for over 30mins just to be addressed us, to at the least offered something to drink! Don't go there if you're hungry. The Manager said due to only having two staff but thus place isn't crowded at all. I've been here when they only had one server and it was packed!! WE?LL NEVER BE BACK!! ROUND 1 from here on, PERIOD!

I was in Milwaukee with my fianc? and Dave & Busters was the only place open in the area of town we were staying. We were hoping to have a late night bite to eat and a couple of drinks. We were greeted upon arriving and sat at the bar. There were only two other patrons sitting directly across from us at the bar. There was a woman, Brooklyn, and another gentleman who was in a purple shirt behind the bar. Neither of them acknowledged us for over five minutes. Finally Brooklyn came over and asked if we wanted

This place reminds me of Chucky Cheeze but more upscaled. It is a sports bar/ restaurants but is family friendly. The bar and sitting area is near the front and the rest of the building is taken up by the arcade. There are large screen TVs throughout the area. Mostly playing sports channels. The food was good and serve prompt. They currently have an Unlimited Game Day special for unlimited wings w/ fries and unlimited arcade video game play, no tickets just play. A good visit.

Very pleased with service! Bussers, security, bartenders, and management here are working hard! Location is extremely clean, it gets busy, but the good service is there if your patient! Food and drinks are great, games were clean and working good, bathrooms were clean!

I love going to Dave and Busters. Happy hour is awesome!! There are so many different games, etc.

Burger was way better than I expected. Our waitress seemed to be more interested in anything but doing her job.

I enjoyed my evening out here a few weeks ago. The staff are fairy tale friendly. Meaning, too good to be true. They were all neatly dressed and professional. Me and a few guests ate prior to the games. The food was tasty and presentation was fun. They are a little pricey, however, you're not just paying for the food but the experience as well. I rather enjoyed the games and the bar scene was nice. I'm not a big fan of children and bars in the same place but I suppose it was appropriate. It seemed though, t

Jesse approached my table with exceptional professionalism, and his outstanding team provided excellent service. As a visitor from out of town, I highly recommend this location one of the best Dave & Buster?s I have experienced.

Food was amazing, service was excellent, and when the manager came to greet us she was friendly, polite, and very knowledgeable. We had a great time and a delicious meal

Christine and Suze were absolutely amazing. We were served with huge smiles, warm energy and outstanding customer service. I will definitely be returning!!!

The menu changed or got less variety? Drinks also are 1 at a time only? But still a good spot to hang out.

Came here to watch the boxing. Asked if we could hear the boxing but basketball was more important even though Milwaukee is out of the playoffs. ??

We went there during spring break it was super fun the parents get to chat while the kids get to play games and have fun and it's about 50 bucks for about 4 hours of games

We had a wonderful day celebrating our daughter! The kids all had so much fun! Great value! Food was absolutely delicious. Anessia our server went over and above to make us feel welcome. She was very attentive. We watched Managers working hard helping staff &?customers. Games were not priced too high. Thank you for the great day! We surely will be back!!

This USE TO BE the spot that I would go to on Wednesdays for not just half priced games, but also food and happy hour. Since their most recent "update", I was not impressed. The last time I was here they had renovated, and they've renovated once again and everything is complicated. I'm not sure if the host stand is to be seated in yet ANOTHER section they've added for dining, or if this includes dining in the bar area. While my family played, I ordered a drink at the bar. I decided I might as well order the

This place is great! Absolutely amazing. I definitely recommend you and your family should come to this place. Manager is really sweet. She for sure knows what she's doing.

I wish we had dined in at another location or another arcade style restaurant no matter the inconvenience to save us the hassle of horrible service we received. Despite a long line, we did get sat fast thanks to the host and having arcade cards already. Sitting down, we got our drink orders ready for our server who was taking a bit to get to our table. He said he could get us started on our drinks and to let us know when we were ready to order food. My boyfriend let him know we were ready to order but he sa

This was a terrible dining experience. I was told to go back to front and get a table there was a wait. I did and I got seated and no waiter never came. Me and my son was waiting for over 30 minutes. The waiter never came. That's Terrible. I was so disappointed we left. Never ate . The waiters were all talking no one even came to table. Just terrible.

Our bartender Brittany was so busy with other bar patrons, plus tables and did such a great job handling all of us and had such a fun and cheery attitude. We will be coming back to see her!

I had a great experience coming to Dave & Busters , the environment was clean and the workers were very welcoming! Also the food came out hot and fresh 10/10 definitely recommend

The atmosphere was great and the service was amazing. Couldn't have asked for a better team to help me host my sisters? birthday party.

So i came here to get food/dessert. The restaurant has TWO families eating in it and over 40 tables and booths empty. I requested to sit in a booth and the host tells me ?no, we save those for parties of 6? and im thinking dude this place is completely empty?why can't I sit in a booth versus a table. That really put a sour taste in my mouth and ruined my mood. Like the restaurant is completely empty lol

If you go looking my history of reviews, I always will say the good and bad that happened during my experience, and I try to give the benefit of the doubt. This review, I can't do that The place is dirty. Gross- bathroom photos included which is leading a mess into the hallway towards tables/bar I got my plate of food, there was a soup spoon sticking out on my plate (I got steak and pasta with shrimp. Nothing that needed a spoon what so ever.) I took a photo of what the spoon look liked (I did not use it o

The Godzilla VR was so fun to play. I did buy a VR ticket for the big VR game they had a while ago and sat out doesn't expire and I can still come back when it's fixed but they switched it to and now I might have to go out of town to use those tickets up. Can yall fix the claw machine with the ring of tickets? The screws loose so you don't have a chance to win anything. Overall always love Dave & Busters

Was very busy, but most of the games were working and well kept, food was a bit on the pricy side

You go for the overpriced games for your kids and thats it. Staff was awful, waiter forgot half of order. Missing drinks.

Had so much fun. They have new games and remodel looks amazing! So many fun things to do for all ages!

The salmon was better than red lobsters. I have 3 kids and our food and drink bill came out to $150 - the 4 entrees came with $20 play cards. Nice to hang out with the family. Workers in the game area are usually very busy.

Everything about this place is so perfect. i love the whole place, and the new game is perfect. The servers are so respectful, and very nice. will come again!

Ordered 3 batch of wings with fries. A batch or Wings were cold. A batch of wings, were pink!! Was told by the server & manager that I am not eating, raw chicken because they're baked and fried so they're good to eat. Pizza was cold. The cheese wasn't even fully melted into the pizza. Only good thing were the fries. Gave it a 2 star because workers were nice & the games were fun to play.