Dave & Buster's Staten Island

Dave & Buster's in Staten Island is a fantastic option for families seeking a fun, indoor activity. The variety of games is impressive, catering to different age groups and interests. The atmosphere is lively and engaging. Previous experiences with their food have been positive. They can host a variety of different events and have specials.

Update 2: they returned the time out between games to 30 seconds . Update 1: removing 2 stars due to unannounced platinum summer pass change to 45 seconds between games instead of 30. It may not seem like a lot, but the additional time has frustrated my child and significantly decreased the fun and experience.

The atmosphere is great but the food sucks and the service is almost always lousy. All my friends say ither locations will substitute sauces that come with their food. This location refuses to. Servers always aloof and not paying attention. I won't be eating here anymore and its a shame. You need better kitchen staff. Drink was horribly watered down.

We came here for lunch on Sunday - there were 2 employees at front desk. They did not even bother to greet us or acknowledge us. We walked to the restaurant area and there were 2 employees there that did the same thing. Where is customer service? We had to ask to be seated. Our server was prompt. Took out order and no suggestion. I asked for water no ice but got water with iced. Food was salty and ehh. Will never come here again. Food is ok at best. Service is totally crap. Atmosphere was not inviting.

I wish there's more vegetables selection. But, it was good over all.

I had an absolute blast at Dave & Buster's! The atmosphere was electric, with a perfect blend of excitement and relaxation. The staff were friendly, attentive, and made sure we had everything we needed. The food was delicious, with a wide range of options to suit every taste. But the real star of the show was the games! From classic arcade favorites to cutting-edge VR experiences, there's something for everyone. I spent hours competing with friends and family, laughing and cheering each other on. Dave & Bus

I had dine in here many times and food has been good and consistent. I'm pretty sure a lot of people may think that D&B restaurant is just one of those chain restaurants, so don't put any expectation. My sisters family would come to play, but not to eat. They would rather choose somewhere else to eat for dine in experience. I proved them wrong by inviting them to dinner here. They were very surprised at how the food came out and we all enjoyed the food so much. We all think that it is much better than red l

Dave & Buster?s offers a fun experience, especially if you're looking for a place to hang out and play games. The arcade is always a blast, with a wide variety of games to choose from, and it's great for people of all ages. I've spent hours here with friends and family, and the atmosphere is always lively and enjoyable. However, when it comes to the food, that's where Dave & Buster?s falls short. Unfortunately, the food is just not up to par. The quality doesn't match the fun atmosphere, and many of the di

Plenty of parking, not to crowded for a Saturday night. Tables was set and already clean, managers was friendly they walked around making sure everyone was okay. Nice selection of games, I did noticed a few machines were being worked on. The food was okay, our server (name start with a J) seem unhappy, burger looked like grounded meat instead of pounded patty, boneless chicken was decent, the fries was the best tasting on the plate and who ever is bartending uhhh drinks were full of ice and weak. Nice visit

Honestly one of the best Dave and Buster's I've ever been to they are so polite, and the food is great.

I former stand this place and cringe when my kids separatelyask me to go here. Please explain in 2025 how you can't pay for the human crane with a power card purchased at a kiosk, you can't purchase credits at a kiosk, you can't pay with credit card, you can only go into the store to pay for it separately. An incredibly annoying, unnecessary, foolish waste of (former) customer time.

It's great for kids and sports fan. Very loud because of all the video games. Quieter near the bar. Food is good depending on what you order. Burgers and nachos were yummy. If you don't like the food there the staten island mall food court has many options.

Game: usually standard arcade games. Found 2 games that were definitely rigged. First, skee ball : got 100 twice and score didn't go up, also tried playing different machines, still the same thing. Second, Quik drop: got 40+ balls in the bucket, supposed to receive 40 tickets but only got 10 tickets. Called the staff over, they didn't do much about it besides give us free game passes. The machines remain available. Food: the food was decent. Services were nice and kept checking on us periodically. Alcohol

Dave and Busters is a great place to come with friends, family of your significant other. Food is mediocre but the drinks are top notch. wide selection of handcrafted cocktails and good liquor. Not to pricy at $13 a drink. I would not recommend the chicken wontons or the truffle fries but the nachos are a hit!

Biggest Dave and Busters I've ever been to.. wasn't too crowded , took a bar seat service and was great.. bartender was on point with checking on consumer.. don't remember her name but she's in one of the pic, very professional.. very cool place for the family to enjoy games food and drinks ?? ??

A great place for some fun arcade games and a good time! Every Wednesday, they offer half-price games, which is an amazing deal. While their food is just okay, the food court outside is a great alternative. Highly recommend for some budget-friendly entertainment! P.S- Parking is super easy here too! Second floor of the free parking garage puts your on the same floor as D&B.

I understand that having to deal with 5th graders kids out on their senior trip might not be a dream job but taking advantage of the kids' parents not being around to talk down to them and being disrespectful to them is messed up. I've been at that location for birthdays and on a regular basis and never had this kind of issue so I know that when my daughter who I've actively taught politeness to, tells me that she was told to "MOVE!" or that she "FINALLY!" Picked up a prize with her points it's because she'

After waitibf 30 mins I had to go find a waitor to take our order. Food arrived in average time. Great atmosphere for adults and chidren. Its the perfect place fora family outing. The machines were all in working order and the place was clean. The bathrooms were clean as well.

Great place to watch games and have fun. Food is pretty simple, pizza, French fries, cake? but still good place for family or friends to enjoy together.

So much attractions for the kids, not crowded on a weekend. Food was not that good, very salty. The pasta and burger bun were very hard. The staff was very professional and kind. However, they should check on their customers more often before they can complain

Being here at least 5 times in the past 3 years, always have some machine out of order, no one assists me in refunding me loss credit from broken arcade machines. Food was ok. I mean no one come here just for the food. This place could be improved, last visit winter, 2024.

If you're coming here to eat, just stick to the burgers. The customer service needs improvement. Atmosphere was nice, the games are very fun, although some of them were out of order or glitchy. the employees are friendly. The bathrooms could also use improvement. Some of the stalls in the woman?s bathroom didn't have toilet paper or hooks on the doors, some of the doors couldn't even close, and one of the toilet seats was loose. And on one side the sink faucets were ice cold, my hands got freeze burns. Ov

My wife and I are retired and took our grandson for an hour of arcade treats. The noise and din were intolerable. We couldn't engage in any conversation. I'm a bit hearing impaired but the awful noise in the arcade was just awful. New York City should test this place for high deciible levels which will definitely cause hearing loss. We have the $$$ to spend on our grandkids. We won't be spends my them here.

Its always fun to be a big kid Judgement free! I didn't come across any broken or out of order machines which is a huge plus! We did a VR experience and regretted it because we all got motion sickness, so heads up it's not for the weak. I wish they had an intensity rating on it. We didn't get to try the food and we didn't really see any staff beyond the front desk.

This place was in the mall and I passed by it so many times. My mother told me I should look inside and see what's in there and when I went to the mall with a group, they told me what place I can go. So I went to Dave & Buster's that's close to all the eating places in the dining area. First time I went in there I was surprised by what they have. It had arcade games many arcade games you could also eat there and have food delivered to you. I don't know if it's possible but you could do delivery from here to

Came here for the grand opening of the Staten Island location and I'm a bit disappointed with how they performed. This D&B is part of a complete remodel for the SI Mall. Staff are very friendly and courteous. Very very crowded and different groups can be pleased here?restaurant section if you only wish to eat, gaming area for all ages even adults and a bar & grill area for drinks and watching sports events. While sitting at the bar, Grace was very polite and knowledgeable on the drinks. However when we sat

Great place love it But why did you get rid of these deserts actually the thing is I have never had the big daddy cake and never knew you had it on the menu found the pic on your google never even knew what it was but anyway it looks really good and the brownie cookie sundae tower was phenomenal how come you don't have it anymore? What happened to these deserts You gotta bring those desserts back or at least tell me why you don't have them anymore.

Me and my family come here often for a simple night out and I have to say this place is seriously letting go. Half of the games don't work to where your losing credits because of malfunctions that aren't your fault, the bathroom is atrocious, I don't know how people can go in there and just leave toilet paper in the toilet to clog it, I was there for 3 hours tonight and both time I went into the bathroom it was in the same condition as it was before. One of the sinks was out of order and the one that was wo

We had an amazing time for my sons 10th birthday ?? staff went above and beyond highly recommend the birthday packages and get the unlimited play for the extra money well worth it thank you I wish I could remember the host names but it was Saturday June 29 ! Whole crew that night bartender too perfect thanks again

1st I want to say Adrian and alex were both really great guys. They both went out of there way to help my son. It wasn't even there section and they still helped him. They were both in the virtual reality and my son even said they're both good people. I said yes we need more people like them in this world. Dave and Busters should be happy to have them as employees.

My usual D&B is at Times Square but that may be changing. This one is less crowded and cleaner. But both are still pricey for the games. Still fun times and the app will sometimes offer discounts. The bar and restaurant area was set up nicely with huge screens. Great place to catch the game and play games.

An upgrade from the one in Manhattan. It's very spacious, lots and lots of game to lose yourself in great place for the kids and the kids at heart. Beautifully decorated, bar area have lots of big tvs to enjoy the game while eating chicken wings, drinking your beer or whatever tickle your fancy. You can also have your kids party there, or do the eat play option. Staffs are friendly, menu looks good but, you just don't know what's coming out when you order. My son and his friends had a great time there.

Ok. So first of all. Set up at the front desk was easy. The employees set is up with all the wrist bands and power cards with no problems. The greeters at the podium were ok at first. They took out number to text us when our table was ready. The text was sent and within 2 minutes my wife went up to the podium. They said to wait for the second text cause the table wasn't ready. That wasn't the issue at all. They gave our table away, we were a party of ten. So about an hour had passed before we got our table.

It's arcade/bar food, review wise they get straight C?s across the board. Not bad food by any means, but certainly not great. People are coming here mainly for the games though.

Fun place, food is pretty good. The smash burgers are great. Awesome that TVs are all over the place. Fun place to go hang out with the family.

The chicken avocado is good a little salty for me. But it was good. Good staff. The manager even took off a meal price due to me have to wait long then everyone else in my party for my plate. Though that was cool of him. Well be back

This location is really big and nicely spread out so it doesn't feel overcrowded. The food was mediocre but it could be because it was late. Our cheese on the nachos was like ice cold. But our server was really nice and she fixed it immediately and made it right for us. The pizzas were really good though. It was my daughters birthday and our waitress was sure to be on top of everything and really provide 5 star service. She even sang happy birthday and brought out a candle for her desert. They have also hav

Great place to have beers, delicious food, and have a gigantic arcade area and win prizes. I highly recommend going there if you have never been there.

I go to dave and busters often, mostly in nj and pa. While my visit to NY on the other hand was my worst experience by far. When we first arrived after being seated being told to just find a seat they took about 15 minutes before even acknowledging that we were there. With only maybe 3 other tables eating after finally putting in our order, they forget the other half of my meal. They forgot to bring out a drink, and they made my boyfriends sandwitch wrong, and we had to ask for more sauce. As there wasn't a

I really try to be understanding in places like this because I get it. It's a Sunday evening and I'm sure this is the busiest day of the week. With that being said it amazes me the level of which is seems you were not only unprepared for the day but the general lack of care around this place is truly mind blowing. I stood at the host stand for 12 mins before being spoken to by anyone and when he finally did come he just sat us right away. So I'm thinking ok maybe they are just short on host ??. Nope server

It's was fun there and the app gave me double the points for 20 dollars and the prizes were overall good and my grandpa even used one of the prizes for her daily life and the games were good and the only issue is the games don't give a lot of points which is bad cause I spend 20 dollars but overall it's a good place

Nice place conveniently located in the staten island mall. It can be access from outside the parking lot or through the 2nd floor food court. Clean and nice decor. Staff should be more attentive. My kids came here for a birthday party and we got one staff to assist us. No utensils and no napkins. Had to ask for it. But overall I would come back. Maybe a future birthday party but expect to be hands on. Ticket games are a bit pricey, I would stick to the all you can play deal. Most of the games are catered

Fun time as usual. The party was very well organized and maintained by the staff, the kids had fun in the arcade, especially with the new marvel contest of champions game that gave them collectable character cards that can be used to play in the game. The drinks were good, and for a Saturday afternoon, it wasn't extremely packed. Good overall experience.

You must book in advance it literally says so in each and every advertisement I was quite surprised to see some one actually write that the service was slow I guess it would be since you didn't book an event like it specifically tells you to do be fair don't be a Karen. Great place

Waited for a hour and the server did not come over. Instead went over to tables that were seated afterwards. Absolutely ridiculous. Will not be coming back here.

The arcade is great for the kids but the food and more importantly, the service is less than desirable. Never received a drink even tho waitress said she would be back with it three times. Good was undercooked but we could t complain about it because the waitress seemed to disappear and not come back

Super happy to see them open again and appreciate all the efforts to be Covid compliant. Staff is very nice and professional there are some new games like Star Wars Virtual Reality. Like always, boys had a great time there!

I went there with my family for a child birthday party. There was a section behind the front desk that is for parties only which was perfect. The card that came with the birthday was all day which was perfect. We stayed there longer than the party. I was planning to walk around the mall afterwards but the games and my kids running around kept me in there for the whole time. Perfect place to have a child birthday party with plenty of parking. There is only one entrance and exit so your kids won't wonder

We didn't eat during this visit. Went to play games. Everyone had a great time. The girl at the front desk was kind and helpful.

Always good food and service the fun for the kids is obvious

Food was super salty and not fresh. The service takes forever to get someone to get a drink at the bar!! The games that are multi players always had a problem with one of the players. We are usually here with myself and my 3 boys always one player broken on car games especially and always problems with air hockey!! ..

It's a nice place with plenty of games for kids to enjoy themselves plus a bar and restaurant for an adult to relax while the kids are playing or to eat with the family. The reason I gave 4 stars instead of 5 is because there was no toilet paper in the bathroom and a few stalls were filthy. Everything else was fine.

My female friend & I were looking for an activity on Staten Island. Ended up going here . Well worth it. Went to the bar for a drink first. Took a while to get served but eventually we did & Nicole was kind & attentive from there on . Great cocktail options . Played games for about an hour or two after. So much more games & equipment than the D&B by me . Had an issue with my card at one point & the guy at the front was very helpful . Great place for a date or a night with your friends

Did eat&play combo for the kids, not too crowded, constant drink refills, good food, good experience

The waitress was friendly but she seemed really busy, found this in my burger. Didn't complain, still left a 20% tip, it's probably not the waitress's fault. But I still had a piece of plastic in my burger. Most games seem pretty well maintain, only ONE machines in the corner charged me twice and didn't end up working.

Wasn't too crowded. Lots of colorful games. Food was great. Our waiter was fantastic and we was a large group.

Always a great time with the kids. They accommodated a table of 20 for my son?s bday without skipping a beat. Good burgers and cold beer!

Shout out to AMY. She is the only positive about my experience at Dave and Busters. Bartender had an attitude. My mans was chokin? on balls in his brownie. My home girl?s Long Island took a half hour to come, and they weren't even gonna show the St. Johns game. Amy saved the day. Give her a raise.

Amazing food and service. Bartenders did not know how to make a virgin pina colada after getting shaved ice and then watered down versions 4 times I just had a coke. But the supervisor was awesome.

The new Staten Island location is disappointing. Games and ambiance is very nice. Food service is terrible, 4pm on a Monday, seated at a dirty table, takes 10 minutes to get a server, then 10 mins for them to arrive, then over a half hour to get the food. Only ordered sliders, wings and the dip trio. Burgers were sad and cold, wings dry. The dip trio was actually pretty good. The table next to use was dirty the entire time we were sitting over an hour, passed by countless employees, there doesn't seem to be

Dave & Busters are so good like the games are so fun, the service is great, and definitely the food.

Had a chicken ceasar salad and Asian wonton nachos. The nachos were WAAAAAY too salty. Service at the bar was baaaaaaad. I went on a Saturday night, but that's no excuse to wait 20+ minutes for a beer or your tab while 4 employees chat in the corner. Decent selection of arcade games. Oddly they had gambling games aimed at children.

I love coming here .. reminds me of my Childhood.. My Favorite Game is Pacman.. in the 80's.. Gulf City Mall Trinidad. Now I get to play the same games with my 21 year old

Had a GREAT TIME! Soon as we walk in ACTION! My daughter and I had a ball. The games were so entertaining. We tried 75% of the games an AL L were fun! We got to sit down and enjoy some good food too. Big screens EVERYWHERE. LOVE THE SPORTS BAR SECTION! Long Island ice tea was loaded!

Didn't stay. Promos don't exist on the weekends. Got seated at a table that had not been cleaned. Will not return.

I get it - it's Dave and busters - it's supposed to be loud. But when they allow MULTIPLE daycare camps to swarm the place - it's a bad idea. We went later in the day for games and dinner for my kids. After taking our order - no one ever came back except to deliver the food. They made the kids food first and my wife and mine came out 10 minutes later.... I had to walk around to find a girl to ask where our food was. She told me it's their policy to serve kids food first.... Who decide that it was a good ide

Visited this location for the 50% off food promotion and the service was very slow. There were many workers walking around chatting while my food was served cold and incorrect. The waiter argued with me about the food the food that she served me. At the end of my dining room experience they tried to say I was not register with their rewards program where I can redeem them promotion although their site says all I have to do is be a rewards member. The manager even said other patrons have experienced this iss

Pretty dead at 4pm. Staff is very friendly and very pretty. Prices for beer was fair and we enjoyed ourselves.

I just had the worst customer service experience ever with a manager named "Art". We had a cheap piece of garbage redemption prize (LED Lamp) that was broken and didn't work. We asked Art for a replacement and we got the "I can't help you if you don't have your receipt" nonsense. This was a Dave and Busters branded product IN ITS BOX and looked brand new (because it was). To be given the run around and have an argument over something that cost Dave and Busters probably $2.85 is a horrible business practice

They have horrible costumer service. The manager Art was so rude. A few of the games are out of service. Not good for booking parties

Great food, lots of games, kids love it. We actually had my daughters birthday party here.

Love the concept! Went with my daughter we had the time of our lives! So much fun games to play, and staff was amazing. We did have to wait a little for the VR, but that did not effect the our overall experience! With pleasure will come back!

The food could be better and their cleanliness can be better. The menus are sticky and the games could use a cleaning. Not as bad as others though. The staff is friendly.

Second time in a month and a half and service sucks. When you order a BBQ chicken flatbread and get a double pepperoni flatbread, who's wrong, the people that cook the food or the person that took the order and brought it to the table without checking if the order was right. Mind you it took 40 minutes to get the food, and the French fries overly salted could not eat it. Other tables they bring your receipt to you, no we have to go hunting down the person so we don't have to wait 30 minutes for the guy to

Last week at D&B?s, I had an incredible experience there ??????, I was like a kid at a candy store. And the food was phenomenal ????????????. Definitely a next time.

Love this place, I come here about once a month. Update - 01/09/2020 - This location has really fallen in quality. The last two times we went the food was subpar and the service was extremely slow. The last time we went, it was a Thursday night and there was no one there. I mean there was *no one* there. We waited for the hostess for 10 minutes before I went to the bar to get someone to seat us. Getting the bartenders attention was even a challenge despite the few customers. After being seated by the bar

Sooo worth it BEST TIME EVER!! GOOD FOOD GREAT GAMING ???? OVERALL JUST A REALLY FUN FILLED DAY!! DEFINITELY WORTH MAKING A DAY OUT OF IT!!

Anytime I go to Dave and busters the food is good. The service if you are sitting at the bar is bad especially on the days the game is on. They should have more bartenders behind the bar when it is busy like that. The drinks are good, just not the drinks they make for happy hour. Way to sweet. The atmosphere is a cool vibe

Great place to hang out and play arcades, perfect place for a date or even just a family outing... delicious food and good beverages, the service was wonderful and have no complaints!!

Great place for families to go for dinner. The kids can go play while you're waiting for your food and not drive their parents nuts. The food is really good. We just had our son's 9th birthday party here and it was great. For the price the kids get good food and a fair amount of games to play. The best part is they all earn points and leave with a prize from the store. Well worth the money. This year we had a great server, last year not so much, which took a lot off of me.

it is a great place for basketball players to hang out with friends with all the hoops

I believe it was my first time at D&B. Kids had fun at the arcades. Drinks at the bar were good. Food... well, food wasn't "fine" as stated on the mural by the entrance. I did like chicken wings, but mostly the menu consisted of things that are non-healthy (exception is Caesar salad). Thats why 3 stars for food and 4 stars overall.

Great spot altogether. Brian at the front desk is top notch. Highly recommend.

So happy to be back here after a year of no arcade games and drinking :) I'll update this review later, because as of now, you can't just buy drinks, you need to also purchase food, NYS rules... Also, no draft beers yet, but the cocktails are tasty as ever. And also due to covid rules, you can't bring your drink on to the gaming floor for now ?????

Went here for a friend's birthday party where there were about 20 of us. We ordered food, but it never came to us in the hour and a half of servers scrambling around. Miscommunication was abundant, orders mixed up, and we ultimately never got our food. And yet they still attempted to charge us for it. I'm not sure what was happening 12/2/23, but it was complete disarray and unacceptable. I'm not bashing the employees, because they're doing simply as they're told. But management was completely off their game

We hosted a Birthday/Graduation party today for my 14 yr old. Danica was our server/Party host and she was absolutely AMAZING. She assisted with decorating and was on top of everything during the party. Would highly recommend.

Server was on point, food came out quick, and wasn't too bad. Plenty of games.

My brother and I came here to have a few drinks on Christmas Eve after shopping in the mall for last-minute gifts. The place was basically empty. The bartender was at the end of the bar talking with a couple of other employees. As we approached the bar, there was a gentleman behind the bar that was clearly not the bartender but maybe a manager of some sort. Rather than welcoming us, he looked at us, looked away, and then walked to another part of the establishment. When the bartender saw us, which was pre