Dave & Buster's Livonia

This place is awesome! We ate before playing games but the food was just okay. My husband and I had the fried chicken sandwich and we didn't care for the sauce they put on it. My son got a flatbread and there was way too much cheese. My daughter's chicken tenders were good and so were the fries. Not great ranch (tasted like bottled hidden valley). The game area is huge with a large variety of games. You can get an eat and play package which is a really good deal. Overall we had a blast and will defi

We were the one of three different families that were in the restaurant. We had to wait an hour and a half for our food that was not even warm when we got it or appetizing. It's a burger and fries ?? Then we couldn't event get out pictures were paid $5 for.. plus a couple things aren't working.. an hour an half drive for disappointment on my daughter 17 birthday.

Honestly I cane's here to play claw machines and while I had success playing the only decent claw machine they're was only one decent one. They have a human claw machine full of inflated toys. A machine with the super cheap jewelry. Then one with plushies. Three claw machines. One of which of for novelty, one you loose cause the jewelry is so cheap and the other is the only good one. I won four separate times with two clean wins.

The location is nice! The server was kind, the food was just okay, but the location was very clean. We would definitely return but maybe just to play and order chicken tenders. ??????

We went to Dave & Busters to meet the Detroit Pistons. This was my first time there, and what an amazing experience. The environment was exciting, without meeting the players of our favorite team. A great selection of games for kids of all ages. The DJ was awesome with a great mix of music. The food was pretty great, too!

Food was better than expected! My boys had a great time. Be aware if you get the eat and play combo you can only play certain color games not all games. Overall good experience.

The need a better menu, it gets oldest and I am there every week (Wednesday is half off game day) It's a 50/50 on the service??????? Some employees and managers are OVER-THE-TOP friendly and kind and the other half should seek other employment! There is no middle ground. The game techs and bartenders are hands down the best and work HARD. I've taken my family, my students and their families for events and just to hang out. I recommend passing on a host/hostess when renting the ?bays??had a terrible experien

The Smash burger was 5-stars. It was so good. The nachos and chicken strips meals are fine. Seasoning on the fries is good. Coleslaw needs to be creamier. Why does food service think they can get away with charging $3.99 for sodas? It costs them literally pennies on the dollar for syrup and carbonated water. A good alternative would be to offer a $0.99 refillable cup or free soda for summer pass holders.

This is the second time I've eaten here and the food is simply inedible. Absolutely disgusting. Flatbread sucked. Boneless wings sucked. All the food was cold and tasted like it's been frozen for a long time. If you come here just come for the games don't eat the food and waste your money.

Bartender is always great, personable and knowledgeable, creates perfect drinks. Pricing is acceptable for the venue. Some of our favorite games (retro coin pushers, multi-user trivia) have been removed. Understandable as they were showing their age, but I wish they'd gotten similar replacements. The newer coin pushers are nice (especially the spider man one) but they're not the same. In particular, the Star Trek one, as tickets are only rewarded when prizes are won and not the standard coins. Understaffe

I recently visited Dave & Buster's and while the games were generally enjoyable, the overall atmosphere was hard to relax in due to the extremely loud music. It was difficult to hold a conversation without raising our voices, which made the experience less enjoyable. I understand it's a family-friendly venue, but balancing the volume and music variety would go a long way in making it more comfortable for everyone.

I stopped in for lunch I was staving the food was amazing it came out fast and perfect. My server was very polite and down to earth. She was on top of everything. I wash I had time to stay longer for games they had an amazing selection and a new interactive gaming arena it was lit!

Had never been here so my daughter and I went for lunch. It was so much fun! It's very clean, staff is friendly and upbeat, food was A+!

Came to Dave and Busters for my birthday and ordered s'mores cheesecake to go. This is what I get????? First time coming to Dave and Busters and what a poor excuse for a cheesecake that took 30 MINUTES.... very disappointed

Food was good, service was friendly and attentive. The arcade and prices are standard from what I can tell. It's a fun night out for any age group!

The service was terrible tonight. The games were broken and the guy fixing them did not want to be bothered, he would say he would be back and not come back. My debit card was charged 3 times $300 over what I spent and the managers solution was it ?should? fall off at 1 am I don't know what to tell you. What great management skills he had let me tell you if he was overcharged $300 he wouldn't have been taking it lightly. To see that this is how regular customers great treated is pretty pathetic if you ask

Really busy as expected. I ordered the sliders, and it definitely didn't satisfy for $12, but I should have read the menu closer. They were really good, just not worth the price. The greeters and servers were very professional and accommodating, especially with all of the people. The kids (16 yrs old)only complained about not being able to play some of the more popular games, but enjoyed themselves.

We waited 2 hours for tables. The entire time we were there, the area they finally sat us in was pretty much empty the whole time. Thank goodness we were able to sit at the bar. Had it not been for that, I would've left. I only stayed cause it was my daughter's birthday. In the end, we did have fun, and the drinks were off the hook.

Me and the family went here for just some family time. We really enjoyed the newly renovated party room we got to experience. It was spacious and comfortable. The food platters of nachos, boneless and bone-in wings were excellent. It's just a whole vibe. We played darts and were able to get in the Arena for games, which the kids had a ball. Great time. A must

Update: we went again for food and games. Menu was pretty good and we all had a good meal. Game selection was about the same, but it seems like more were available. Had a lot of fun here. The only thing that was a bummer is there were a decent amount of games that were out of order, but I think that's common in most game/arcade places. You could order food and pay right from your phone which is a covid friendly option. We had nachos and burgers which were both good. As an adult the beer selection was okay b

The food is so bad it is insulting to the customer to charge this much. I mean it was shockingly bad. The fries were cold, the chicken wings undercooked. The dusting on the chips, straight ol? El Paso taco seasoning. It was my nieces birthday, not a huge party but maybe 10 or 12 ppl, they forgot the birthday girl?s food. Like never came back and checked. We had to chase down the waitress and it was like she kept running from us. And it wasn't a bunch of little kids running and chaos. It was teens who ordere

Horrible service, asked for a water three different times and they forgot it each time. Liked the vibe and the multiple views of different sports games, staff took 45 minutes for an appetiser?? 2/5

45 min wait on a Tuesday at 6:38pm. Here's the kicker, they had lots of tables empty with signs saying see the host to be seated. Not a good experience.

Fun, family friendly place. Has a bar, plethora of games and a full menu. Place gets pretty packed on the weekends. The wait to be seated is long most of the time and the one time we had a reservation for a birthday party, we weren't provided with the seating we had requested and had to have our party split up. Servers weren't great the 3 times we went either. Had to wait over 15 minutes for silverware after our food was brought over the last visit. So, had to give them a 3 for the poor dining experiences.

Kind of a ripoff. Food is passable but overpriced for what it is. Soft drinks which literally cost them pennies were not included in the "eat and play combo " and an iced tea was $4 and $5 for a raspberry iced tea. Multiple staff had trouble explaining how the deal worked. Used less than half the credits on our "$20 game cards" because the game selection doesn't offer much variety and we got bored. Mostly "ticket" games where you can spend $10 gambling only to win enough tickets to get few pieces of lo

Family and I enjoyed our visit. Great food and games. We absolutely adored our waitress Indya. Thank you for making our day pleasant! We will be back soon!!

I ordered the steak and it was great, perfectly cooked. My son ordered the chicken tenders, there was so little food there, maybe half a breast. Don't order those unless you are not over the age of 5, you will leave hungry. The waitress forgot to get the order, someone covered for her fine however, she forgot the silverware and after 15 minutes of me remembering her I retrieved some from another table. Yeah that's a no tip.

A nice place to eat, watch TV and play some games! Not too far from the freeway and very easy to see from roadside! Parking lot is very big, with plenty of lights and plenty of parking spots! Lots of teenagers frequent Dave & Busters, just be aware you may hear profanity and rudeness, don't let it ruin your experience at Dave & Busters, we were all teenagers at one point too. Getting in to eat can be very challenging if not damn near impossible at times, especially during the weekends, can take over an hour

To me the waiter or waitress can do a better job explaining the menu. I wasn't prepared to pay what I did. When I asked questions the answer and the bill didn't seem to be adding up. I ordered the all you can eat boneless wings along with unlimited games for 90 minutes. We could only use the cards for certain games and then it was a limit of tickets put on the card. Once we reach 1500 tickets, we couldn't use the card anymore even when we still had time on the card. With the boneless wings we ask for 2 more

Have been to this Dave and busters a few times and a ton of other cool arcades. My experiences here have normally been pretty good, every once in awhile a lot of machines may be down which sucks but it is such a high volume place it's expected that it happens here and there. They also have food here and although during this visit we didn't get any I have ate before here and everything I personally had was really good. They have alcoholic drinks to for the adults hanging out if you want to grab a couple whic

Okay, so when I got there, it was bad service, but I did talk to the manager, and it was a complete 180. So 3/5! They have unlimited chicken on Thursdays that's really delicious, and my son got ripped off, and they kindly replaced the money back on the card so he could play more games without an additional purchase. I would just go when it's less busy for a better experience.

Had a blast here with my family! Also sending a shout-out to Walt, who helped us when one of the games stopped working and took extra credits for no output. He repaired the machine and reimbursed our games promptly :)

The place is overwhelmed!!! We went on a Saturday afternoon and it was off the chain! We were literally elbow to elbow with people we didn't know. The staff wasn't friendly. We had to wait forever to get drinks. If you want to enjoy yourself do not go on the weekend! If you simply want to be in a crowd just for the hell of it, go on Saturday! Also this isn't a place for kids under the age of 9 in my opinion.

Awesome place prices are not bad. Great food love the watermelon red bull drink alcohol free drink!

Took our son here for his birthday and had a good time overall. The server was great, but the food was awful. Nothing was done wrong, just a very low quality and not worth the price. The human crane we thought would be great for a birthday experience was down so that was a bit of a disappointment. The rest of the arcade is fun and they have a good amount of variety. The prices for credits and the way the machines use weird fractional amounts is very off putting. Overall I can think of a lot better

My bf and I went on 1/2 off games wednesday. We had a lot of fun! We got drinks & $5 appetizers which were both satisfying. Our bartender (I don't know her name) was very friendly & helpful! She let us keep our leftover food behind the bar while we went to play more games. Wasn't too busy on a Wednesday evening which I liked. I posted a pic below of the prizes I got for 1300ish tickets?? the pirate I won from a claw machine

They brought us out nachos with jalapenos when I asked for them without jalapenos. The server replaced them without issue. We were a large group and couldn't get tables so we had to pay for a room. But it was fun and the staff wasn't to bad.

NEW REVIEW 2021: I decided to come back here with friends, and the restaurant experience has changed completely. Our server was incredible, and was super nice and friendly. She took care of us, and kept bringing us waters, without even asking and split our food up as well without asking, as we had ordered a variety of things just to try. The food was also better than before, and the burger here is incredible, and fries are better than McDonald?s. It is a bit pricey for bar food, but it's not bad and the ser

Didn't eat, but we played a bunch of games! This location has lots of fun games we've never seen or played at some other locations. Wasn't crowded or busy for a Thursday night either. Great prizes and great fun as always at Dave n Buster's!

I came here with a big group of people and it was my first Dave and Buster?s experience. I haven't played arcade games in a long time, but this was an absolute blast. The games were super fun and the service was pretty good. The only complaints I have is that some of the games were down and the food could?ve been a little better. Other than this, I had a very enjoyable time and would definitely come back.

It's been a couple of years since me and my spouse were here but on Valentine's Day, I'd say it was a good decision. There were a lot of new installments so it was a good variety. And although the crowd is something you can't control, the place had a lot of people who obviously smoked weed. That aside, we enjoyed ourselves as a couple. Probably only less than a handful of games that weren't working.

Everything was delicious! We had Nicole as our server and she was very attentive and had the best personality which just added to our overall experience. We will definitely be coming back more regularly now.

Had a party of about 15 people reserved on Saturday some of my gas waited 45 minutes for their food past one other people had gotten it and ordered at the same time or even drinks and refills. They took a 20% gratuity automatically so I don't know if the server just didn't care because she already knew she was getting a huge tip Pretty embarrassing and sad first experience.

I would like to say, service is horrible. But our experience got better meeting Mattie and Heather. We waited over 15 mins for someone to acknowledge us. Heather finally acknowledged us after Hattie had just took our order. Throughout the rest of the night, it felt like a great atmosphere. Although they were busy and clearly frustrated, these two never took it out on their customers and for that, they get 5 stars!

I went mainly for the games but I will be visiting more often as I will be Santa in Laurel Park Mall. I'm sure the food is delicious here just like anywhere else at a Dave and Busters.

Good way to entertain the kids on a snow day! Best time of the day to go is in the afternoon, no crowds at all. I was a bit disappointed on the amount of chips we lost out on from several games not working, especially the equipment. Service in the restaurant was poor.

I had never been to a Dave and Busters! We got there, the building was huge so I was excited because I love arcades... but the arcade was a little disappointing. A lot of the games were out of order, and I had just hoped for a bigger selection of games. Other than that, staff was very friendly, food was very good, we had a new server and she was fantastic!

Went here for a birthday party. We had our own room that gave us some privacy and a reprieve from the noise. The food was pretty good and the service was excellent. The games are fun, but not my thing.

Our service, Nicole, was absolutely amazing. Kind, attentive, on top of things, and weirdly enough in just 45 minutes made us feel like close friends. Her manager, Iji, was just as kind and attentive making sure our experience was a good one. This is hands down one of the best barcade experiences I have ever been lucky enough to have. Great staff, games, and pretty dang good food.

(I am overdue on writing this) but I am very disappointed in my experience at this location after booking a private room for my birthday party & paying well over $1,000. My server was nice, (although she rarely checked on my group).The food was also truly inedible and the soda we were served tasted flat. Many of my guests barely touched the food and complained about how bad it was. the rest of the staff was great? however the general manager was very rude & condescending. When I set up this event with th

Server was friendly and helpful, but the rest of the staff we encountered was rude and unbothered, took almost 3 hours for 2 people to get an app and an entree. When we went back to play games after dinner, four of the five games, we tried to play ate our money and they already had someone waiting to get there money back so we where told there was nothing they could do. Fun date spot will lose money over bologna.

I took my Family to Dave & Buster?s on February 8 to celebrate my Grandson?s Birthday. We were interested in doing the $19.99 Play & Eat package which were were informed by the Manager at the Hostess Stand that we couldn't do that package because we wanted to play some games first before eating - to get this package, we would have to eat first. Really?!?!?! We had gift cards so we proceeded to just purchase gaming cards with our first $50 dollar gift card and would use the second $50 dollar gift card for fo

I don't typically leave bad reviews because I believe they are, more often than not, undeserved. This speaks directly to management. I don't need to go on in detail about it, so simply put, this location was uncomfortably understaffed. They received 2 stars because our waiter was super friendly. Otherwise, it would have been 1 star.

The appetizers are overpriced (over $14 for pretzel sticks) and the drinks are even worse ($14 for a mixed drink?) Sadly, most people are age in the are area avoid this location because they take advantage of pricing. Most basketball machines were broken. We would rate this as a 1-2 stars if it wasn't for the cool/funny IT dude that helped bring smiles instead of frustration. Wish I knew his name, but he was very nice.

I was genuinely surprised at the quality of the food. Prices were fairly reasonable. The thing about Dave & Buster's is the games obviously. Which have gotten ridiculously expensive. We got a $35 game card which gave us 27 credits. It took us about 10 minutes to play that. If you're having a party here for your kids, expect to spend hundreds if not low thousands of dollars. A party of 10 with kids playing a reasonable amount of time would easily go over $1,000. If you can afford that, this is a very fun pla

This location is terrible. Go somewhere else! Atleast 10 games that we tried to play were broken in some way . Examples : Star Wars VR (helmet busted) , Down the Clown (top row busted) , Kung Fun Panda ( push buttons broken) , Pac Man 4 Man (sticks don't work right to move ) , Football Throwing Game ( takes money but doesn't work) .... the list goes on and on . Save your money go somewhere else. The restaurant is slow considering they didn't seem very busy. Hostess took forever to come seat us. Waitress

when I Tell Y'all this place is LitbTAke y'all Kids and Family and friends Here its a BAr Nice Jazz Music Nice GAmes Here No negative No fighting here SO beautiful Chill Spot to be At Just come Early never Come LAte SO y'all can Get y'all tickets Fast Lol but when tell y'all food on POint Different taste Different People That food A 1 And Kids Get Points with Tickets Very cool 1000% Star Kitty In there I can Stay all night if could Y'all HAhah and Its nice FOod there for the Kids SO yeah No kids At no bar

This is unfortunately not a great review but while the food we ate was... Decent, it was the service that really pushed this score down. I visited April 20, 2024 and we received drinks to the table and were never again asked for a refill- not even on our waters. It was pretty brutal to get through a salty meal without it. We could have/would have asked if we saw our server more than once in a 45 minute period. Someone else came out of the kitchen with our food. She was filled with attitude, a look on her f

This place was fantastic with the exception of the prices a little steep! We ate a lot of food the waitress was fantastic the food was delicious and we had a lot of fun playing games! Oh and my daughter had an awesome margarita with a bomb pop! Oh last but not least it was very clean and the restrooms were very clean which is a total plus!!

Everything about this place is 5 star! Thank you Perry (bartender) for the awesome service! Food ?? and atmosphere were perfect!

Came here Saturday night for my nephew's 25th birthday. I normally attend the one in Utica so this was my first time at this location. The games were awesome and the food amazing! There we numerous children of all ages enjoying themselves. One concern I immediately had after about 10 minutes was the fact that a "shot cart" was being wheeled around as if we were in a night club with all adults. I have never experienced an establishment openly selling alcohol that close to children(except liquor stores). The

We have visited this location several times. We usually go there first thing when they open. That way we are not waiting to play on a game that we want to play. Everytime we have gone the employees have always been so kind and courteous. We have not tried the food there. It's just fun being there and spending time with my son and to make him smile.

My daughter loves D&B so we are always there playing and dining! I absolutely love their cantina nachos, garlic parm fries, and the chimichurri bowl is amazing!!

Bartenders were rude and it continued talking while waiting to be waited on at the bar. Placed my order and the young girl didn't know how to do a cash transaction. Then the 3 working in the gift shop ignored us as we waited to trade our tickets in for merchandise. Definitely need some adjustments with customer service.

My friend had a section to watch the game and the service was mediocre. We kept looking for our server. At one point we just went to the bar to get drinks and even there we couldn't get service. Our party was at 12 people and we only had one server who never stayed around until it was time to pay the bill. Drinks and food? No show. Making sure we paid and got out? Almost stuck to the hip. Would not recommend.

Dave and Busters is a money pit no matter what location you visit. But my kids needed a place to run around after being cooped up in the car for a road trip. We needed an indoor-out of the cold- place to visit. We got the 4 for $40 cards. Each with 300 points. It lasted an hour or so. I priced some of the prizes on Amazon: i could have saved myself a lot of money.... We got food at the restaurant. Idk why northern states like to drown their wings in sauce, but ok. It was fine. We got the Nashville hot and a

What a great place for the whole family. The food is excellent. Can we say very yummy.... Everyone seemed to be enjoying their selfs.. They have live sports to watch. Will definitely be back. We had lots of fun here.

Came tonight to celebrate my son's birthday and got a couple of the "Eat and Play" specials which were very good and allowed the kids to play a bunch. (Good value) My daughter also met up with us and ordered a steak which came out rather undercooked. The management got wind of the situation and immediately replaced her meal AND removed it from our bill to make up for the hassle!! Most places would have just got her a new one but D & B's went over and above! Great time was had by all!! Looking forward to com

We had a great time using a groupon here last week for my son's birthday. I was there with 6 kids and I sat and read at a booth. Every server was fantastic and the pizza pretzel bites are popular among the 13 year old boy crowd! We were there for 6 hours and had 3 servers. I cannot remember the first one's name, but she was great. As were Danielle and Kelsey. Nicely run business, clean bathrooms, great day.

Horrible service! Eat somewhere else, and just come for the games. Our server kept leaving without getting our drinks or our food order, we had ask to get someone over to help us more than a few times and it took over 2 hours to get our food in total. The bartender kept avoiding eye contact, and we waited over 20 minutes at the bar to get our own drinks because the server was taking way too long. I'm very disappointed. To make it worse, she forced a 20% gratuity onto our bill. Gratuity is EARNED, NOT AN EN

Scratch that- 0/10 do not recommend. From start to end it was a headache. A headache not worth the $230 we just spent. I guess if it's fine, if you're not trying to use a gift card. You can't actually redeem them anywhere but the ticket prize counter. Anyone with children knows exactly what that means. It's a guarantee that you will stand in line for 45 minutes while children (which is completely reasonable ??) try to decide what ridiculously overpriced items to get with their tickets. Mind you, there are

Pretty good time, decent food and good service. It gets boring quick though for just adults. Perfect for families and kids. Certainly smaller than I thought it would be.

Please don't come here for your child?s birthday party, they are horrible!! $600 for 2hrs and we had a 7yr old and they couldn't even cut the cake - they pushed us out - the server was upset and making angry faces cause we tried to move to a regular area to cut the cake and then we was told that area is reserved?. This is horrible place to have a child?s party at? they should be more flexible when dealing with children and charging the amount they do? It's not worth it here !!!

This place was very disappointing. Start off with the male host. He was rude and likes to ignore. Secondly the glass I received my margarita in was chipped on the rim with the salt. That almost ended badly. While we're dining in with a family of 6...$180+ bill... Gum from under the table almost ruined my son's jeans. And to make all these matters worse... The baby changing table was literally hanging halfway off making it almost impossible to change a baby's diaper on. I feel like they are uncaring and unco

The chicken strips were horrible! They were small over cooked. The beer selection was disappointing. They had quite a few taps but very few serious craft beer selections.

The front desk service was poor, and the staff seemed clueless about customer questions. The games were dull. On top of that, my power card mysteriously lost a significant number of chips during a time I wasn't even there. Overall, it wasn't worth the money, and I don't plan to return.

Half the games were out of order after spending $300 on game cards. Tried to eat dinner, waited 20 minutes just to receive waters so we ended up going elsewhere. Bathrooms were also very dirty and locks missing on bathroom doors. Super disappointed will not be returning. Save your money and go to a different arcade.

We ordered food here and I got a side of asparagus. I literally got 5 pieces of asparagus. The portions are small for the price you pay. The games are fun. It looks like they are undergoing a large renovation right now January 2024.

Nice place to break up the winter routine. Overall the clerk and waitress were friendly. The food was decent at the restaurant. Need to keep up on cleanliness and the bussing of the tables . I would recommend a weekday as opposed to a Saturday night.

This was my 1st time here. I came to hang out and celebrate with family and friends for my Granddaughter 12th birthday! I went and ate well they enjoyed the games! The young lady at the bar that waited on my was pleasant and, did and excellent job attending to all the people that was there! I had the Fire Grilled Salmon, Center-cut Atlantic salmon grilled with Louisiana spices and peppercorn garlic butter. Served with garlic green bean medley and jasmine rice. Excellent! I will oder it again!

Fun place. Great for all ages. Well worth it during happy hour and half off games on Wednesdays. Seems expensive if full price. Food and drinks are flavorful and decent portion sizes. Will go back. Also seems like prices have gone up from past years.

My family only visited for enjoyment, but many games took the credits and we weren't allowed to play the games. No staff available to address the situation. Found staff in the prizes redemption room, who radioed someone to the game floor. He added credit to one game that didn't show points or credit to our Dave and busters card.....Due to it being busy he wasn't available to address the other games, he disappeared so we left the building....before leaving we printed out receipts that shows our list of games

Good innovation in games, but i love the basics: air hockey, etc. No more pool tables. LOTS of kids... Used to be a fun "retreat" for adults, now just an arcade for kids, with a bar for parents to catch a break from their rugrats.

All we wanted was a couple waters and a soda. That seemed to be an impossible quest for the staff of Dave and Busters. To the managers of this place, please, for the love of God, make it easy to get some drinks to go while playing games. I don't want to have to get a table and wait for a waiter. Completely ridiculous.

Great place to have some fun! The arcade has a lot of game choices. The atmosphere is fun for both kinds and adults. The food is hit or miss, the mushroom stout burger was awesome (a little over cooked but good). The Nachos, on the other hand, were not as appetizing. They didn't taste great and lacked toppings. You were mostly eating chips. The places gets crowded fast after school hours, so I would recommend an early afternoon weekday if possible.

Food was great. We stop here once a yr when were on that side of town. Kids love the games!

I'm writing this as I am presently seated in the dining area waiting for someone. If I could give 0 stars I would. I first sat myself at the bar in front of 2 bartenders, was not acknowledged by either. Of the 5 or so bartenders who were there no one noticed that I was beverageless and asked me what I wanted or offered a menu. After 20ish minutes I decided to flag someone down and ask for a menu. Another 10 or so minutes after I already decided everything I wanted still noone acknowledged me, mind you I am

It was a whole vibe.. the line be long so I suggest using the self serve machine.. Be mindful after you buy your tickets, get a table reserved before playing.. it took us 30 min til our table was ready so we played games til it was... my favorite game was the basketball ones but they offer a wide varieties of games..