Dave & Buster's Kansas City

I went on Wednesday because it said on the Internet 1/2 price games.....if this is half price I definitely would not be interested in the full price experience. I bought a $40 eat and play set. So is Dave and Busters saying the gaming value would have been $60 if not 1/2 price? Heck many times the games scanned the card and took chips and nothing happened .....just seemed like a rip off ...... Had the hamburger..... which was so so and the fries seemed stale and cold and not edible.....I also just sat t

We used to love this location. We would come a couple times a year. We just recently went for a quick trip to KC and our kiddos wanted to go again so bad. What a disappointment ?? The place looked like a train wreck with wires hanging down. Holes in the ceiling. Broken games and then the card reload machines weren't working correctly. We had planned on eating and having a couple cocktails but the odds of someone greeting our table was not happening. Staff actually walked by us and acted like they d

Took grand kids out for a day of fun..Union Station was great. Went to Dave an Busters for fun an food. Tuesday afternoon, not busy...terrible service, food looks like it was tossed on a plate, some games are a rip. Spent close to 200.. Will never go back.

I used to love it here, but they took out my favorite vr attraction for a tacky crane one. Some of the games were super busted and wouldn't load, or just didn't work at all. The virtual reality game I travel 2 hours for is exclusively a Dave & Busters patented game, and can't be found, bought, or played anywhere else, so it mega sucks that they don't have it anymore. Major downgrade, but my favorite minions game is still there, so that's nice

Unfortunately a decline since our last visit. Definitely a problem with the tap beer. The bartender was nice enough to trade out for another draft beer. Realized about 3/4 through the taste was funky too. Those lines definitely need some serious cleaning. Bad stomach cramps by the time we got home. The food was ok in appeal/flavor. Only a couple games we liked. We'll go back to a smaller private owned game place in the future.

This place was a total letdown from start to finish. The food? A solid 0/10. The only things that were even kind of okay were the wings and mozzarella sticks?and that's me really trying to be nice. Everything else was just? bad. Now the service? Even worse. The only polite person we encountered was the guy at the front desk who sold us our game card. Everyone else seemed like they didn't want to be there?especially the women working near the bar and the booths by the games. They were rude, didn't check on

I mean, come on, it's Dave n Busters. The food was pretty good. Our server Samuel was very nice, attentive he was not, but they had him doing other things, so we kinda felt neglected. The atmosphere was great it wasn't too loud. The music they were playing was awesome, I knew every song that came on and was dancing in my seat while eating.?? like I said it's Dave n Busters you know you're going to have a good time just doing go in with super high expectations. It's a family fun attraction experience.

Went with a friend ordered 2 drinks they were out of part of the ingredients that was fine. Ordered 2 appetizers. We received one and waited for 20 minutes for the other 1. I finally asked where it was, and they said, "Oh, you haven't got it yet," brought it out.It was completely cold. It was missing the cheese. By this time we were already done with our drinks. We were frustrated, and we just asked for the check. When we received the check, they billed us for the appetizer. That was never eaten and she sai

This place has completely gone downhill. Almost all the games are broken?Dizzy Chicken, Full Tilt, 2 Minute Drill, Tailgate Toss?they're all down. It's like they don't even care anymore. The beer? Tastes disgusting now. Like it's been sitting in a dirty line for weeks. They ripped out over 20 games and only added 9 to replace them, and now there's just a bunch of empty spaces where fun used to be. The place feels dead. And the taxes? Absolutely ridiculous. I went to talk to a manager behind the desk about

We enjoy going here from time to time. Its a good place to relax and play silly games without crowding. Last couples times we've been in, a lot of the games have been out of commission or being worked on which isn't the norm. Still would recommend a visit.

I was first timer at Dave and Busters and I heard a few good things about them prior to going and I have to admit that my experience wasn't bad at all. The staff was friendly and prompt we sat at the bar and enjoyed dinner and a few drinks prior to playing. Dinner was immaculate all of our food was cooked to perfection and seasoned well our drinks were strong and our bartender was sociable. The pricing wasn't too bad spent 130 total for two drinks food and games included. I didn't see any children However

Sure, so the food took over 30 mins to come out despite it being relatively not busy. The waiting staff didn't know which beverages were include in the eat and play combo(since I up charged a beer, could be understandable if that is not a common request) then had to change out a keg and the beer was warm by the time I got it just before our food came which was also late. I loved the wings and fries! The games were also great, thanks!

I don't like leaving bad reviews, honest and respectful. You have find your own table and waiter If you want food. My food tasted like it was made yesterday. My captain's passion drink was missing the captain. I don't recommend celebrating your birthday here.

Always a fun time! Plenty of games to appease people of every age. Just be prepared that many of the games cost a fair amount of points (some are 10pt+ per game) so money goes quickly here. Be sure to choose your package accordingly.

This will be my last time going to this location. In my first time visiting there was issues with food and service was long. Second time I go there is no service for anything and later longer times with food again. And now today does not take any paper picture IDs to serve myself a drink as I was celebrating with family and friends birthday. I'm done with this location and will probably not be coming back

November 2024. Waited forever to be greeted or waited on. Had to retrieve menus ourselves. Every table was dirty. People were waiting for 15-20 minutes to be able to sit down at a clean table. There were just a handful of customers, but the place looked a wreck. MOD was talking and goofing around. Our food took forever. It didn't come as we ordered it. It did not taste very good. Just overall a horrible experience. We have eaten here twice before and it the food was good and the service was

We had the BEST time at Dave and Buster?s! I cannot say enough good things about the place, especially the service. Sasha and Paloma went above and beyond to make sure we had a great experience.

Customer service was horrible and food was awful! MY FIRST D&B EXPERIENCE WAS RUINED! The little mean man that served our group yelled at us multiple times. He yelled at my friend because he was given the wrong burger and started eating it. He yelled at me for having my ?Bodyarmor? drink on the table but he was ok if I held it in my hand. He compared it to bringing in Olive Garden and eating it. Very unfriendly little man. Secondly the food was gosh awful. I got a smash burger and the bun was crunchy and th

I am not a big fan of writing negative reviews, but it is warranted in cases where I feel management has completely missed the mark and lacks empathy when approached directly about the situation. I visited the D&B Kansas City location on the evening of 6/7/25. From the moment we arrived to the moment we left, there was nothing but letdown after letdown. A few of the issues we encountered include: 1. At the check-in counter, there was a sign for Daddy superhero day on 6/7/25. No one at the counter knew wha

It took our party of 6 an hour and 20 minutes to receive our food from the time we sat down (we ordered drinks and food the first time our server approached us). Two members of our party ordered alcohol, and had to remind the server to get them. My daughter asked for her meal to be served without sauce and it came with sauce. We were all done eating and she still didn't have her meal. I asked to talk to a manager who went to find the food and said we wouldn't be charged for it. The meal came pretty quickly

This place needs to be cleaned badly. You can smell the stink from the carpet. The waitress only came to our table four times. Told us she was super busy 15 mins later took our order 15 mins after that gave us drinks then 45 mins later the manager refilled our drinks and got us our food. We didn't see the waitress at our table again until she came to get the bill paid. The waitress was at the waitress station talking to someone the whole time. When we got to the games 30%of them were broken. Some of the one

Always under staffed. Over priced, service is slow. Ordered drinks and meal at the same time. Received our food, but had to wait an additional 10 minutes after receiving our food to get the 3 WATERS we ordered. Received food we didn't even order... chaos!!! Only reason we stayed was for the kids and games.

I ordered a bacon cheeseburger to go. The amount of bacon on there was definitely worth it. I mean you could actually SEE the bacon! The entire burger was very tasty. I would definitely recommend!

We walked in and the 2 hostesses acted like we weren't there. Asked the one where we went to be seated and the other one said "I ask you how many" we apologized. Told her 4 and then the other one just walked off. So we are standing there and the hostess that walked off was about 50 ft ahead of us turned around and waved and said come on . the other hostess said " I told you to follow her". When we got to our seats the waitress was quick to take our drinks. Came back got our order and was gone. Come to find

I'm disappointed in the price of the adult beverage. The meal was shared between 2 people, it was delicious.

ALWAYS a pleasure coming here. Food is great. Service is fast. Drinks are amazing. It gets a bit crowded. Kids under 18 aren't suppose to get in without an adult at least 25 yo. The only down part is more and more little kids are being brought here and it gets crowded. But other then that, if you can get here on the right day and time you will have a ton of fun!

I had never been to a Dave & Buster's but will definitely go back! For a restaurant that caters to serving/offering primarily family-friendly activities and food I was surprised about how good our food and drinks were! Of course we played some games too but went specifically for lunch while out shopping. We sat at the bar to eat and bartender was very good and quick service. We tried a couple of their specialty cocktails and they were delicious! We had fish'n chips and the grilled chicken with balsamic redu

We came in kinda late so we weren't the going to get beat service. We got truffle fries and chicken pasta. The food wasn't bad but the building was freezing. Make sure you are dressed warm.

first and last time walking into this Dave & Busters went out for a night out on a busy night and expected to wait. Was patient for 30 whole minutes then another couple had to kindly TELL the bartender no, actually they were first and then still no drink or any service (I'll be right with you or even hello). I won't waste any more time or money here. They can pull the tapes and see I was refused service for absolutely no reason but I'm sure nothing will be done.

It's what you would expect for frozen re-heated food. Definitely a great arcade but no place to go for great food. There is plenty of great dining options available within walking distance.

My grandson & went to eat & play games. We had a special presenter to us by our waitress. Thirty minutes of free play and appetizer lunch for $14.99. They never once told us that you can not collect tickets on the carpet. And there was a 32nd waiting period between each thing. My grandson did so, truly. We did not get 30 minutes. We got fifteen, and he was unable to exchange any tickets that he thought he was winning in the shop. I think when they are presenting this option. To include the 4 15 99 30 minute

This is the nicest Dave and Buster's I've been to, and also the largest. There are multiple areas for dinning, including party rooms available for rent. There are two bars and a large number of video and ticket games. Food was good, although the menus were overly sticky and should have been washed or retired. They only have one two player air hockey table (they really should have at least one more). Several of the games were not working or malfunctioned (eg down the clown). Corporate really should overhaul

Always great food! Drinks are good! Go during happy hour! Also Wednesday?s games are half off! Kids love it and fun for adults! Win win! I wouldn't let smaller kids go by themselves. Prices are good! I got the voodoo chicken but did grilled instead of fried chicken! So good!! Strawberry margarita was so good!!

It was always than ideal experience. At this time, they are not managing reservations abs seating people, which made us haunt for a table. It was really busy which made it hard. And with kids, it was a nightmare. Then, the whole environment was just dirty. In times of COVID, I wish they were on top of cleaning and disinfecting the restaurant and the play area. There was not even disinfectant wipes for us to wipe down the games between players. Very disappointing? So, what was good? The food! They do serve

My recent trip to Dave & Buster's in Kansas City was memorable?partly because of the fantastic selection of games, but mostly because I got to encounter MrDoggo, famous YouTube arcade streamer that he is! He was dominating at Grid Iron Blitz, whammy after whammy racking up tickets in front of a group of onlookers who were staring in awe. When I actually got to talk to him later on, though, he was completely nice to me, handing out arcade tips and even some insider information on what he's working on with Yo

I received a phone call today from Paloma with Dave & Buster's. She took the time to listen to how my experience was, offered her sincere apology, and made sure everything was made right with me. She showed genuine concern for what I experienced and really made me feel as if she cared. After everything was corrected, she even took the time to call me back to let me know. Paloma restored my faith and confidence in Dave & Buster's and assured a return visit by us. She is a true asset to this establishme

Most games low credits/?chips? give tickets but most costly games dont give tickets. Poor machines and old games :/ very 12years behind. Might be better than chuck e cheesers. Spending more than 30$ in games is wild. You can cycle through all games within 30mins. Sad that people come far away just for old mobile games turned machine.

Our Girl Scouts awards ceremony here was awesome! The girls had a great time with Keagan and the scavenger hunt. The buffet for the kids was nice. The adult beverage and food was excellent while they hunted. The patio was breathtaking with the best sunset. Everything was great and no complaints!

Save yourself the time and go literally anywhere else. We waited 20 minutes after checking in and when asked when our table would be ready, it appeared they forgot about us and confidently sat us immediately after. Once we sat down, it was 25 minutes before we were even were able to order a drink. Over 3 hours later and we had food, but then our server was unable to figure out who had what and how to split a bill. I personally asked for a specific drink on 3 different occasions and it took asking 3 times be

A MUCH better food experience than 3 years ago - the food honestly is something I'd love to come back for! Delicious chicken and mushrooms, delicious burgers, delicious appetizers -- the servings were so large we had to take some home!

Very kind and accommodating. Just celebrated my son's 10th birthday here. I got the iconic birthday package and we were very pleased with the whole experience.

I understand the kitchen is being remodeled but it doesn't have to be this bad. I don't for the life of me understand why if I buy $220 worth of cards you add that to meal tab and include tip on that $220.

Super fun place! Staff was all very nice and helpful. Personally I think it is a bit too loud. Loud is okay but does it need to be THAT loud that you have to yell if you want your friends to hear ya?

The food was amazing. The games were so much fun. The bartender was great. My only complaint would be our waitress, Carrie. She had five tables to wait, but managed to take 40 minutes to refill a drink, even after being asked three times when she would walk by. Then she decided to "supercharge" our game cards without asking, just assuming that we wanted it. Other than that, this was a great experience for my first time at Dave & Busters! I'll definitely come back when I'm in Kansas City again.

The food was awful. We didn't eat most of what we ordered. Everything was over cooked. The service was SO SLOW. Took us an hour and a half to order, eat and pay. This was before we even went to play games. Be careful at their front door also, the tiles are broken. We won't be back. This whole experience was terrible.

Games are amazing and the staff are quick to attend to any issues with the games. The prizes are diverse and accommodate all numbers of people and interests. Really cool and interesting mixed drinks and around 22 beers on tap. The served us our drinks a little slowly at table service buht overall was a good experience. Cannot express how fun the games are! And they are half price on Wednesdays!

asked a girl to help me with a machine that apparently swallowed our points for nothing, she sent a skinny white guy with a long beard and glasses to "help us" he was actually just treating us as if we had done something to him. If they don't know about customer service why do people like this allowed to work in places like these mainly when most are children?

We had an issue with service and had to call for a manager twice and they were more than accommodating and comping us some free chips for our troubles. The food was good quality and the game selection is always top notch. It's our favorite family hangout.

Dave and Busters had a great relaxing environment. We got here late afternoon on a Saturday and it was so quiet. We got our food quickly and everything tasted great!!! Service was top notch and our drinks were never empty!! Thank you for the experience!!!

It's a nice ' Base place' to go and get out, have a chicken salad or a glass of wine. WE love to run over here to watch a game. Sitting on one's own sofa together is a joy when watching a game..yet it's fun to cheer with your community with the game...and have light foods.

The root beer doesn't taste like root beer. It literally taste like some lemon/orange drink. And the kids cheeseburger was pathetic. The fries barely had taste too. I am severely disappointed with this food. Work better.

This dave and busters is a very nice place if you want to hangout with friends, get together with family, or just play arcade games, and even though the food takes a long time and the games are expensive it is still i nice place to go. And if your waiter is "Bob Reyes" then ask him for the "napkin trick" (but you didn't hear it from me??)

Pretty pleased with out meals. I had the Latin Life Bowl and Fried Califlower. I Added salmon to my bowl and the flavors were awesome! Definitely great for a vegetarian. Husband had the Cheese Burger and Fries and he wasn't impressed. I would recommend for a quick bite.

Went Friday 1/11/25 around 8pm. They only had 1 bartender on, very busy night. The guy was super nice and was doing his best to help everyone as fast as possible. But they could use some more staffing, be prepared for a wait at the bar on peak nights.

Over 30 of the games were down. Tables everywhere with drinks laying around, little kids could drink it without knowing anything. Don't get me started on the bathroom, The bathroom stalls didn't close all the way, A paper towel dispenser wasn't working so they just had paper towels laying around.You have to pay quite alot just to get this? I will not be coming back for this service. Theres staff walking past messes, things on the floor, and etc.

One of my favorite dave and busters I've been too. Really helpful staff and great food that constantly updates! Keep bringing in new dishes, a testament to your name. Or Buster's who enjoyed fine food and drink

It's a great place to go out with friends and family, or even on a date night. Wr were there on Saturday, it was pretty busy. Were sitting at the bar. Food was amazing, ordered Grilled ribs and Caesars salad with shrimps. It took a little bit too long to order, and than a little bit too long to check out ????? Games: Games are fun, but this time actually couple machines were broken. Besides that there still big choice of different arcades.

Chandler the bartender girl was so friendly. I had a great time.

Great place for kids. My kids have winter break but I don't know where to take them. Great Wolf Lodge is booked. We can't get a room there for them to swim. We decided to go to this place. They had lot of fun. Food was good too. We will be back again soon. We live in Iowa and Iowa doesn't have Dave and Buster :)

The food was surprisingly incredible. I was expecting your typical bar food, but it was delicious! The mixed drinks were a little heavy on the sweet & sour but other than that, no complaints. The games were fun, I like how they have little tables set up everywhere for your drinks so you can play with both hands. Will be going back!

Honestly disappointed with the overall experience. Went on a Wednesday around 4pm so it wasn't busy at all. Seemed like there were more employees than customers. My friend & I sat at the bar & I got a blackberry lemonade that was part of the $5 happy hour special. My friend got a mojito that barely had any mint & did not taste good. His was not on special & cost $10. We ordered fried Pickles & parm brussle sprouts. The Pickles were good but a very small serving size. The brussle sprouts were hard & crunchy

The food is a step up from fast food, but I knew that about D&B going in. The atmosphere makes the overall experience hit above average.

The crispy business waste of money wish my waitress was more educated on the food she knew nothing I got crumbs for pickles and I should've had more tenders and fries for the price too high not good only had one refill that another waitress gave us cause are waitress was too busy you told me I have a lot of tables but kept talking to other waitress and going to the other tables ignoring me I feel like when blacks come in they don't go up and beyond cause they used to not getting tips but today you was getti

My server was named Tyler who was very professional he made sure that we enjoyed our meal. The busser whose is Kit was professional as well. I ordered the Lightlife plantbased burger that came with french fries for 13.99 with Cheese curds 9.49 and a strawberry margarita for 9.19. I loved the atmosphere, the vibe was excellent. Everyone looked happy and was in a good mood. 3/12/2020 will definitely come back again.

Unfortunately our experience today was awful. Our food came out cold, hair in one of the entr?es. The place is extremely dirty and none of the staff were friendly. Definitely would go to Main Event next time.

Could've done without the sullen girl at the prize desk. It was a downer to a fun evening. The server Jade was AMAZING!

It's been a long time since I have been in Dave and Busters, and I was disappointed in my meal. I had the Philly Sliders and from the pictures u can see it was VERY VERY DRY. The sandwiches were not put together as what the photo showed. My buns were burned on top and bottom and HARD as Heck. We went there to get the ALL YOU CAN EAT WINGS with game card and was told that's only during REGULAR SEASON FOOTBALL. So we didn't get that offer. It will most likely be another 10+ years before I return.

Enjoyed the meal and games today with my wife. We had good service, protocols, food, and entertainment. A great escape from the world!

the food was fried that we had that day, but dave and busters has some nice choices on the menu that aren't. the bar has tons of drinks to sip on. their snow cone drinks are so yumm, and taste like the memories of growing up chasing the ice cream man down for a little summer refreshment.

Went on a first date here and had a great time. Lots of games to play and the atmosphere was great. Good place to have fun!

Never seen such poor bar service in my life. First time we went up took 20 mins to get served while the workers talked and lauged. Second time we went up we waited over 30 mins and disnt even get so much as a hello. The bar wasent even busy. Zero customer service. The dish guy was washing cups infront of us the entire time and wouldn't even look in our eyes. The person who fixed the games was nice tho. But a lot of games were broken.

The restaurant was full of dirty tables. One member of our family didn't get their food until 15-20 minutes after everyone else. We had to get up and go to bar for refills. The kegs of beer were empty so our choices were limited. The restrooms were dirty. A lot of the games were broken (like 1/3-1/2 machines). One game took our money x 4 and they would not put money back on our card and then later came back and told us it wasn't actually broken which was really weird. This was my first D&B experience

Waitress was new everytime we go they dont know the prices or specials dont know anything she told us im new .... so i feel they should know more about the menu before their put on the floor alone....taking orders

The bathrooms are a disaster.. the games are great and one machine was only broken .. good food but hard to find someone to help u order food

We came here for my birthday?.pretty big disappointment. For the cost of close to $150 for food and ?tokens?, it was definitely not worth it. We spent the majority of our time waiting on service. My chicken strips were like shoe strings or elongated nuggets, hardly any meat. The coleslaw tasted old and stale. So I basically payed $13 for 4 oz of chicken a pile of fries and some gross slaw I didn't eat. Our waitress had to switch out her little order computer thing like 5 times the entire night because it w

Dave & Buster?s is a really good place to eat with one of the best vegetarian burgers I've had. Everything on the menu is pretty large in size you definitely will get your money?s worth. And when you're done with lunch or dinner you can game your heart out. Awesome customer service.

Dimly lit, very crowded, and it seemed like 1/3 of the games weren't operational. Staff also seemed hard to find. The billiards area was actually pretty nice and shuffle board was fun. Probably not something I would want to do often because it's just not my cup of tea. But for being, essentially, an adult arcade, Dave and Buster's is exactly what you should expect.

I realize it's a Monday night but this is by far the absolute worst service I have ever received. First all their signage says see host to be seated which there was no host. We finally got the bartenders attention and she said it was open seating. So we picked a table and when the waitress came to take our order we asked for high chairs she said she would go get them. 15 minutes later we had to get her attention and she said she didn't know where the high chairs were. One of our party finally went and foun

Go to main event instead. Dave and busters cant split card charge purchases between cards costing you more and despite that has broken arcade games. Also doesn't have Lazer tag or bowling.

Everything was pretty tasty. I was happy with my drink choice because of the fun ice cube but it was really sweet, I didn't taste the alcohol. My chucks club was good. I ate half that night and half the next day it is very big. I liked the fries and didn't regret making them truffle for about $2 more

We went in during a weekday. We did the eat and play combo.....and we were surprised by the portion sizes. The games do take alot of points to play, so be sure to account for $30-$40 a person to eat & play. We will be back!

Fun place to go with friends or family, lots of fun games and things to do, downside is there's really not a lot of direction when you come in of where to go or where to sit and get food. There's a dine in section with a wait but you can also just sit at a table scan a menu and get food brought to you. So that begs the question why even have the dine in section?

My kids said these were the best arcagames they ever played. I have to agree these were on a different level from everything else we seen. The only thing I would say is that it is pretty expensive. Everything is now a days so it's to be expected but just a warning. To get a decent amount of credits for 3-5 cards you will spend around $150+ this is before any food or drink.

We had a mid time but you need guards we got pickpocketed multiple times and your games our to rigged 10 4 yr olds got their hopes up on ticket machines

Mostly the dining area that I normally go when I eat there is now only events that is in a smaller section with the seats high that the music that were playing was a bit too loud. Don't have much of a selection as they used to have on their menu. Had waited a while for my food and my check had they're crispy chicken strips and they weren't really that good and spend a lot of money over $30 including coins on a power play card and no rush coming back to eat maybe once in a while to come there to play some ga

If you're thinking about going here, do yourself a favor and don't. Food isn't worth the price or the headache, if you even get what you ordered. Not sure if our server was really new or really high, but he had the memory of a potato and couldn't multitask to save his life. The service was so bad that it almost became comical. Drinks and food not only took forever to come out, but pretty much everything came out at different times. Some stuff came out wrong. Some stuff didn't come out at all. Reminders wer

Games were fun. Waitress came by twice had to keep asking other staff for stuff. Had a lettuce wrapped cheeseburger the lettuce was bitter and the burger was chalky from the grill.

There are better D&B's around. Don't waste your money on this one. First, the worker at the front desk was not very keen on actually helping us out. We had a D&B's game card we got at a different location with over 2000 tickets on it, and if it hadn't been for another worker jumping in and helping out, this girl was going to throw away all our tickets because the card "wasn't activated?" It was. Then, more than half the machines were semi-broken and took our tokens. When we went to tell someone, the girl at