Dave & Buster's Houston - Katy Fwy

The Good:** - **Great for family gatherings** ? The place is always clean and well-maintained. - **Lots of entertainment options nearby** ? Perfect for a full day of fun. - **New arcade games added** ? A nice upgrade from before! - **Self-service kiosks** (replacing the old staffed counters) ? Makes purchasing credits quick and easy, even when crowded. No more long lines! **Room for Improvement:** - **Need more game variety** ? Some machines have been there forever. It'd be great to see more frequent updat

We went here today for an after camp session and we bought the 90 minute play and eat combo and we had a mixup with ordering and the manager went above and beyond to help us. Truly appreciate the top notch service and we are looking forward to our next visit. Also happy hour is from 4-7 and they have some great $5 margaritas on the menu ????

Just went to the grand re opening yesterday. I absolutely loved it. They've added a human crane, connect 4 basketball, ax throwing, more games in general and more group games. Everyone was nice. The server's and the employees just walking around. Everyone! Now let's get into the food they let us try. I had Cajun shrimp and sausage pasta, pot stickers, crab legs, fruit and nut salad, sliders, mozzarella sticks. Everything was good all of it. The dessert I tried was the cheesecake and the churros. I loved th

I was enjoying myself with my two children The waitress who I had was great she charged me happy hour prices for my drinks, so I decided to walk to the bar After few games in decided go to bar for another drink bartender name was Jose he charge me $14 for a drink and it was happy hour. I spoke with the manager, Cody about the drink prices as he was eating wings in my face and was smacking told me the drink was $14 as I proceeded to walk off he started talking with the other bartenders and saying very inapp

Great place to hang out with friends or family! This location is spacious, clean, and has tons of fun games for all ages. Food came out fresh and service was friendly. We played for hours and still didn't get bored. Definitely recommend for a weekend hangout or even just to catch a game and relax. Will be coming back!

We had such an incredible time, and a big part of that was thanks to our amazing bartender, Tyrone From the moment we arrived, he went above and beyond to make sure we were taken care of. He was incredibly attentive, always checking in on us without being overbearing, and he kept the drinks flowing all night long. His friendly attitude, great conversation, and attention to detail really made the experience special. Tyrone truly elevated our night, and we couldn't have asked for better service.

We had an awesome team-building night at Dave & Buster?s! Bowling was a blast, and the shareable appetizers were a hit ? everything was tasty and perfect for a group. The atmosphere was upbeat and fun, and the staff made sure we had everything we needed. It was a great way to relax, bond, and enjoy some friendly competition. Highly recommend for any group event or team outing!

We went for a nightcap after our movie on Valentine?s Day. It was so packed in there but luckily they had a table for us. Our waitress was great but the bartender could have been better. The drinks we received were wrong but the manager corrected it for us with no issue. The food wasn't horrible but it just wasn't that good. Service was also very slow; but that's expected on any holiday. Our biggest issue was there were so many kids there. We were hopeful that at some point the minors would be asked to leav

I've been a loyal customer at Dave & Buster?s for years, but the recent changes to your prize redemption system are incredibly disappointing and honestly feel unfair. Just a few days ago, the AirPods Pro cost 75,000 tickets to redeem. Today, it suddenly jumped to 94,500 tickets ? an outrageous increase of nearly 20,000 points with zero warning or explanation. That's over a 25% price hike, and it completely ignores the effort many of us put into saving tickets toward specific rewards. What's worse is that

We took our the kids to Dave & Buster?s, and we had an awesome time! There's a huge selection of games that kept them entertained for hours. The food was great, and even though the place was packed, the service was amazing. Waitress very friendly. Very family friendly place highly recommend for a fun outing with the family!

I recommend the game Box Led Arena. It's great for groups of four?super fun and a good way to burn some calories. The waiter service was excellent. However, more attention is definitely needed from the staff managing the games.

There's a separate price for bowling before and after 5pm and I think the price is on the high side. Overall I had a good bowling experience

The drinks or amazing. Ike is the absolute best bartender! Great place to unwind and let those kids roam freely. This lil Henny drink did not miss.

We watched the college football final four here on New Years day.. Got there at 330 and left at 1130.This was the best spot ever...the staff was extremely friendly and didn't pressure us. We ate different menu items and all were made to perfection... There weren't many people and they gave me a choice of booths. I mean seriously the customer service that day and night was amazingly excellent. They kept checking on my party of 3 and even gave us a complimentary photo. I'm coming back here for every sporti

So fun to go with my son! The food was pretty good, and the games were fun. The prizes were VERY expensive.

No, I didn't eat off this plate, I just moved the strips off the cold fries. This is what I received as a chicken strip basket. The mangers told me this is the new portion. I didn't ask for nuggets or a kids meal. I asked for a strip basket D&B should be shut down for this. They should have offered to remake it, but he didn't. Poor customer service D&B! They should also post on the site that their remodeling and only 1/4 of the games are working???.

Excellent place. Raven and Andie were amazing. We had my kid's birthday and we will come again.

The newly renovated D&B is fantastic. There are a lot of new games. Courteous and accommodating staff. Great food - the parm brussel sprouts were great. All in a very family-friendly atmosphere with plenty of offerings for adults to have a great time also. The upstairs bowling and party areas give you a chance to "get away" from the arcade without abandoning the point of why you went to D&B. In fact, it's more of a "sports lounge" vibe up there. If I did have 1 correction, I would say the arcade floor and

I'm not an arcade person at all. I'm not into screaming kids ?? But, my son wanted to come so we obliged. He enjoyed himself. As expected, it's very expensive. The below was $200 worth of ?tickets????????. I'm not in the market for throwing away money so I doubt we will come back. The drinks were good and the Bartender with the locs from Galveston was super nice! I can't say the same for the other employees as the only one in sight was the person in the entrance. Yall have fun!

My younger kids wanted to go out yesterday. We arrived around 9pm but it wasn't overly crowded nor did we have to wait excessive times. The wife and I enjoyed apps and drinks at the bar while the kids ran crazy for a few hours.

We love the arcade, this isn't our favorite Dave and busters location. However the new human claw machine is super cool.

We went to Dave and Buster's last week and totally forgot that they had bowling so we went tonight for bowling and my server was named Nathan, when I tell you his customer service is top tier it's exactly what you need when you go there , he was our server for our bowling lane which was 11 and the last who was the host to pay she was awesome to. They have great vibes and fun energy. Nathan has an rich spirit and a great personality he recommended the queso with steak which was fire and when it comes to drin

First time at a Dave & Busters. It was good and we will be back. We sat at the bar and ordered food. We had to ask for silverware to eat a salad and had to ask for refills on drinks. That was a little weird. ?? I mean, that's basic service! And there was no apology from the bartender. She was friendly, but it was just a little strange, having to ask for everything. As for the atmosphere, some of the games are just too loud! The Pac-Man game was just obnoxious! We played a bunch of the coin pusher games,

We came in last night for the 50% off promo on dining and to use some leftover cards we had from a previous event we attended there recently. The waitress was very nice but claimed it was her first day. There was no one readily available for her to ask questions or get help, and our diner experience took 4 times longer than it should. She was very apologetic, but if it was truly her 1st day, she should not be waiting tables by herself. She was not familiar with the bogo offer, systems, menu, etc. a

Went on Saturday night. My husband and I rented a shuffleboard room. We enjoyed the game but the service was absent. The manager in the area finally asked us what we would like to order. I ordered a raspberry lemonade. He served it to me in a dirty glass that had not been cleaned. I'd sipped from the lass before noticing it. I will never return to this D&B. I visited a D&B in Layette, LA. It's was a great experience. Clean, great service. The Katy location was exactly the opposite.

Birthday dinner and games. Games were half priced on Wednesday and bowling was too. Service and food was ok. Took awhile for food to come by for a table of 7. My dish was fish and chips the fish left a greasy taste. Definitely go back for the atmosphere and will try different food.

Not a place for a birthday event!!!! Trust me!!! Nina Harris and Asia Cowan were helpful during the contract and planning stage. No complaints there. However, during the event, this was nowhere near what I would have anticipated in service when I am paying more than $500 to your business. Your staff was negligent, disengaged, lacking hospitality, and sometimes downright lazy. I, as the mother of the birthday guest, was relying on the staff to be helpful and courteous so that I could focus on my guests and

They've changed the layout, and there is now less games but more seating area's... They took away some really good games, no more SKEEBALL, no more light speed or the jump rope game less than an hour and my kid had played all he games she wanted . We didn't ask for this!!!!! This place should be for children . If you're reading this, don't waste your time, take your kid to main event,

Dave & Buster?s is absolutely the best spot for a fun-filled night out! From the moment we walked in, the energy was contagious. The atmosphere is vibrant, and you can feel the excitement as soon as you step inside. The selection of games is incredible! There's something for everyone, whether you're into classic arcade games, high-energy racing simulators, or the latest interactive experiences. My personal favorites were the virtual reality games and the classic skee-ball machines. Everything was well-main

A very nice place for a family fun time. Not only your kids will have fun but so will you. You can be watching a game or eating while your kids are having a blast! There's a place for bowling upstairs which is about the same concept. My God brother loved it.

Service was all around terrible. Food was ok. Why bother adding half cooked bacon on top a burger? What cook looked at that, shrugged, then sent it out? Seriously, service was flat out awful. Not a single person working there looked like they cared or wanted to be there. As if they were inconvenienced by being forced to work. Even the manager did a drive by ?y?all good??, then sauntered off. The table was dirty when we're sat, no plates or utensils. For a restaurant that was only a third full, very lousy to

Visited on a Saturday, internet system went down, but staff tried to make amends by allowing guests to play a few games, we were told as we entered. When things could finally be played, and got back in service, place was packed. Balls to games were in other gaming machines, over half the games were broke or not in service. I traveled over 2 hours, spent $70 to play and we left with play still on our card b/c it was that poorly maintained. Will not visit this location again.

Brought our family to D&B ready to spend our money only to be turned away at the door for a private event. At least could of offered some type of coupon for future use. What ever happened to customer service and caring about guest experience.

I recently attended a birthday party at Dave & Buster?s and had a mixed experience. The staff at the entrance were extremely helpful, as was the hostess in the restaurant. Our group had originally reserved a space for eight people, but when we arrived with 13, they were very accommodating and quickly adjusted to seat our larger party. Our waitress was friendly but lacked basic table service skills?she didn't offer refills, clear empty plates, or bring utensils and plates for appetizers. We had to request ev

Our kids always love visiting, not a big fan of the fact that their menu changed, as their gigantic pretzel was my absolute favorite but the new pretzel sticks aren't bad, their chicken pasta was great also. Our waitress was absolutely amazing!!

Drinks were great I had a good time celebrating my birthday

Had a disappointing experience at this Dave & Buster?s. I picked out a prize that was clearly labeled with the amount needed, but when I went to the counter, the staff member gave me something different and told me I didn't have enough. I told him it was a different item and pointed out the item I originally wanted, but he insisted I was wrong and became noticeably upset. The situation was embarrassing, especially with other guests nearby. I later spoke to a manager, who walked back with me, looked at the

We came here to celebrate one of our friends' birthdays and it went great. Downstairs was jam-packed with kids, so we decided to go bowling, and it was a lot of fun. Drinks were made well. The only thing I wished for if there were more waiters around to serve everyone.

Walked in and was met with a smile from Captain Monty. He transfered my power card. I told him I had just come from training at a new Dave and Busters and he informed me to check out the new omni imersive game they had. When he gave me my card, I walked in past the stairs to a cute little bar in the middle of the midway. It was smaller than I thought it would be. This location does offer bowling upstairs as well. My husband headed over to the bar while I went to play some games. I didn't see any games tagge

Extremely disappointing service experience. The waitress at the downstairs bar was repeatedly shouting at customers in a way that was both aggressive and unprofessional. She would leave, then return only to continue yelling, creating a very uncomfortable atmosphere. It took an unreasonably long time for any staff member to step in and address the situation. I would strongly advise against visiting unless you're specifically looking for a confrontational and chaotic experience.

First time visiting your place and family had a good time but I waited on my burger for about an hr. You brought me my salmon dish at a reasonable time but I had to ask twice o 3 for my burger order. Our waitress Michelle did an excellent job, always very friendly and attentive.

We just visited Dave and Busters and noticed they recently rebranded their interiors. Although the interiors look nice, they've cut down on so many of their games, and removed a bunch of iconic ones to make space for additional dining, party rooms. There were so many machines that were broken or not working. It looks like they are trying to steer away from being primarily an arcade. Their prize/rewards section has also been cut in half, and they don't have as many products as before. They did add a cool VR

Came around 10pm to play a few games and for the late night happy hour on a Thursday night . They forgot to mention that they only had 4 menu items on the menu before spending almost $100 at the front on game chips . Who's going to be here for that long with no food , Asia at the front failed to tell me that and when I went to ask about it she said she told me which she didn't because I would have turned around . We sat at a table for almost 20 mins no service , had to go to the bar just for tell them we ne

We came today with our kids to kill a couple of hours. The facility is nice and clean. The atmosphere is nice but the service was horrible at the restaurant. They did not have any kids cups with lids. Luckily our server was wise to only fill the cups halfway and we didn't have any spills. My husbands cocktail did not come until the end of the meal because the serve kept coming back over to tell him they didn't have the ingredients to make what he ordered .. he was trying to order from their signature dr

We recently hosted a large party of over 20 people at Dave & Buster?s, and our server, Raphaela, was absolutely amazing! Despite the size of our group and everyone having separate tickets, she handled everything seamlessly. Her friendly and upbeat attitude made the entire experience even better. She wasn't fazed by the large crowd ? in fact, she seemed to thrive in it! Raphaela gave great recommendations and had a fantastic sense of humor that added to the fun, making our daughter?s special day even more m

Great place for kids and parents, win & win. Staff friendly. Food delicious as the drinks and everyone happy with the games

Went here for a kids birthday dinner & ended up paying $100, I understand the size of the party was 9-10 people but the service was HORRIBLE!! It took 2 hours to get the bill, the waiter charged me for something I ordered but never received & I told him prior to bringing the bill to remove the item & it took him 1 hour to do that & still charged us $12.95 TIP PER PERSON!!!! He DID NOT DESERVE THAT TIP since we had to wait 2hrs for the bill & 2 people ordered something they never got, he was so worried about

My bf and I walked in looking for assistance and instead of hello welcome the manager that was standing there (more heavyset African American lady) immediately sees we had a slice of pizza in his hand says ?you can't bring that in. No outside food or drinks?. It was the attitude that was unprofessional and did not appreciate. The outside food wasn't the problem but the customer service. It could have been said after a greeting and nicely informing us.

This is complete abuse and discrimination. I'm disabled and need an elevator to get to where my children are, but here they tell me the elevator is broken and there's no solution for me other than to stay downstairs. There's no way I can get up there. This is my first time here, and I'm truly disappointed and sad.

We order beverages 5 min before happy hours over but manager didn't let gave us our beverages. When we want to order food $19.99 deal they have in the menu also they said no you have to order $39.99. Why you put it in menu if you are not serving.

It is a good place to have a nice time. You have a lot of games to have fun. The place has a sports bar away from the games and a bar in the middle of the games. The bar is quite nice. The pretzel is huge! Seriously! can easily eat 4 people, the cheese sauce with beer a little spicy for my taste Chicken tender quite fresh as well as the fries. Prices relatively normal. The staff is friendly The place was pretty clean and organized.

April 2025, the menu has decreased dramatically. The selection is very limited now. The food is slightly on par with other restaurants like BWW. The games have been recently revamped and updated. It gets crowded but the games tend to free up quick since they are so expensive. The bowling is a bit over priced, and the annoying thing is the bowling pins are attached to strings. This causes the pins to fall in an unatural manner. This is not for true bowling enthusiasts.

Bad service. I walked out and took my business to another restaurant. I was starting to make this my weekend night sports place and I drive 25 miles. I came today and asked for specific table like I always do. I was told by the host I do not have say in where I sit and I need to be sit in a table and not a booth. The people before me were sat in a booth. I told the guy I literally come to watch the games here and eat and he said it was the managers order that I could not choose my table. It was half empty.

My coworkers and I came here for a Team Building Session and I must say, We had a blast! The staff was super friendly and helpful as we embarked upon our scavenger hunt!

It was a wonderful experience. The staff T was amazing. She was very attentive and professional. She was very friendly and polite. I enjoyed being there.

Nice place or family or even a date night. Food and drinks available ??

Fun place. Be prepared to drop a lot of money, but games are fun, food good and atmosphere enjoyable. Plus, its AIR CONDITIONED!! ??

The establishment is clean and the games were plentiful, interactive, new, and fun. The place seems fairly new and well-maintained. My entire family ranging from 4-46 enjoyed our afternoon here.

I had my son?s 7th birthday party here and we had a blast. The building had a little construction due to upgrades taking place, but had plenty of games to play and enjoy. If you have a kids party here, the extra cost for unlimited play is worth every penny. The event space was just right and the food buffet for the party was better than any other place I have been to. Mind you, we are very picky eaters. I had to make a review because having the correct people in an establishment can play a huge part in some

My family and I had a great time. Most machines worked fine, and we found plenty of things to keep us busy. My only complaint is there's no "restaurant" area anymore. I had to take my kids over to the bar area to order food, wait for it awkwardly, and then ask them to put the food in a sitting area when it came. It was all very odd and didn't provide a seamless way to order our food and drinks. I would suggest numbering your tables and providing an app to order food, and you can enter the table you're at..

I used to come on Wednesdays for the half price games! Last time I visit we played an hour of bowling and it honestly went by to fast. On the weekends the bowling prices are high but in large groups it can be split. They also offer separate rooms for private events. As well as bar dinning and a nice dinning area. My only issue was the restroom conditions but its expected from a venue aimed for children and teens.

Always having a great time. Its games for children and the adults.

Love the new setup and games but now it feels like there are less games. We waited a long time for the food. Food was good, just wasn't hot

Our waitress Rafaella was so amazing and definitely made us feel right at home with her southern hospitality and great attitude. Did not feel like I was at a chain restaurant. She was knowledgeable about the menu and recommended me something I was really feeling

I haven't been to D&B in 15 yrs and this poor experience won't deterr me from coming back but last night Sunday 4/17/24 my GF and I had dinner nearby and she had never been to D&B so we stopped in around 9pm to have a drink. Drinks were good and my bartender was nice. I noticed it was happy hour from 9pm to close on Sundays. We ordered several drinks and played games but around 11 I went to restroom and when I came back my girlfriend ordered us same exact drink which was $5 originally but now it was $12....

It's pretty funny here. I'd advise you to go on Wednesdays when it is 1/2 games. 23.00 worth of credits went kind of fast and I didn't play any of the popular games. I was there with my 5 year old. I guess 40.00-50.00 worth of credits to have a good time at the arcade isn't to bad. I was able to get many items with the digital ticket from the games.

We enjoyed our experience here earlier today. The staff was beyond helpful and friendly and the variety of games was just what our little cousin needed. Definitely recommend.

I haven't been to Dave & Buster's in years! So glad I got to come back with my kids, my sister, niece and nephew yesterday to enjoy a wonderful fun filled day! Thank you to the awesome staff that credited my games card back because I had to tap twice on a few games.?? My sons love this place more than IT'z now.

Always a great time here. I've bowled, played billiards, played games and every time the servers were attention and the environment was inviting. It's a great place to hang out with friends who want to do different things. The drinks were served quickly and the bar is by the bathroom and bowling area so the drinks were accessible at any time.

This was a pretty good place to go!! The only issue was the amount of little kids running around without parents!! When I think of Dave and Buster I think of a fun place to hangout and drink with friends but today was a different day with just a bunch of unsupervised children running around!! But normally it's a great place to hangout and enjoy a drink and some wings!!!

Service was excellent and the food arrived fast. Our waitress Cassandra was amazing 10/10! The cantina nachos and all the drinks were fantastic, would highly recommend. My wife didn't care for the bbq wing flavor for her wings. My fish and chips were ok. The fish battered was either over fried and burnt or the oil was burnt or old. But the fish itself had a nice flavor. Of course all the games were fun. Highly recommend if you want a nice night out.

Games, beer and food. Who couldn't have a good time. Our server was very helpful and attentive. Not quite a 5 star experience. The sticky floor under the table is always gross. Beer from the bottom of the keg and not even a full glass makes me sad. Thankfully that was fixed quickly. The positives are that they do have seating either in the middle of the games or in quieter sections of the facility. It's nice to have a choice. Thanks for having a discount for our military and first responders.

Went on 1/2 off Wednesday and we had a great time. The 1/2 definitely gets you more play time for less

Bathrooms were sooooo disgusting literally all the stalls were dirty not ONE was clean. Service was nothing special from the waiter he seriously seemed high off weed. Took a while to attend us took a while to receive the food took longer to get us our ticket once finished Only thing good was the bartenders service. I left a cash tip to show my appreciation. Other than the bartenders every other employee there looked absolutely miserable The vibe was odd.

The games are fun and there are new ones, but the service is just ok and staff seemed exhausted. Our waitress was overwhelmed with a large group. Took pictures of the aka Sports Bar area. The kids love the place so we'll be back soon.

Dave and Busters is always great fun for the games but the bar service at this location was poor. We had to just cancel our last drink order because it was taking too long still, it was a good time.

I'm a chef. Let me just say Dave and Buster food doesn't make your mouth water. People eat with their eyes. I want something that has me drooling from the description and then again when it comes to plate being set in front of you. My sons sauces were piled onto his fries as you see on the chicken tender plate. Plus, I hate this liquid batter they use.

Horrible horrible service DO NOT RECOMMEND Tony manager and Alieyah waiter where very unprofessional. Alieyah was upset because she wanted me to give her a tip of 18% automatically when it's suggested to give a higher or lower amount . Not including I was charged for my own power cards and the deal I gave them that was valid for Dave & Busters the manager Tony did not want to fix he kept making up excuses . I SO NOT RECOMMEND. Please make sure u look at your receipts !!!! Food was ok . Most of the games w

Met up with my adult kids and had a fun day playing the games together. The food and service can be really good at times and rough other times so, go for the games!

We went there for an after work event. Sooo much fun Nice happy hour drinks. We had a blast playing the games. Definitely going there again with the family

: "My family and I had an incredible experience at Dave & Buster's. The food was delicious, and our server provided exceptional service throughout our visit. Thank you for a fantastic time!"

Great place for fun and drinks. The food was not so good and the service was the worst. Our server, Jocelynn, was not very attentive and left us waiting so long that we just skipped ordering appetizers. The ribs were mostly fat. The other food was acceptable but not enough that we'll not eat here again, especially since service was so bad. We had to ask another server to find Jocelynn and tell her we were ready for our check because again, she'd disappeared! We still had a great time playing games, though.

Food is good. Our server was super slow and took forever to come back to the table. We asked for separate receipts and he had no clue how to do that. He went to ask for help and no one knew or helped him either. It wasn't thay busy for him to be that slow.

Me and my boyfriend came to the bar which didn't have a lot of patrons in the eating area, the first bartender a shorter older Hispanic dude, only gave us a drink menu, no water, no food menu, no suggestions. He walked off and when we tried to call him when we were next to him to order he told us to hold on or mumbled something under his breath and completely ignored us. It's going on about 10-15 minutes now with no bartender and a taller hispanic man comes up to us and asks my boyfriend if we've been helpe

Went to this.location to celebrate and for our oldest grandson to have fun for his 13th birthday. Alyssa was our server and was great. Impressed by the variety of options on the menu. The only drawback was it was very loud. We came on the day the Texans played the Kansas City Chiefs and had to sit where the TV screens were.

Had a good time at Dave and Busters the food was okay it wasn't as described on the menu at all and the drinks were good I just wish the bartender was a little more attentive other than that it was pretty fun and kid friendly. The games were fun they have a variety of different games to play. They also have an bowling alley on the second level.

AJ was the best!! He really took care of us and answered all our questions. We had the best time for a double date. Couldn't have asked for more! Customer service was 10/10

This place is awesome!!! Huge changes recently on the selection of games and the quality of the games! Restaurant attached had great service and great food! We were here for 4 hours and spent about $150. Definitely worth the entertainment and environment for a date night!