Dave & Buster's Concord - USA

Most of the Staff is amazing at this location. Gary, the GM, made it a Point to come introduce Himself, last Visit, He told Us We're valued and His ?Favorite Guests?. So Sweet. I also have to mention the Bartender, Benjamin. He is always quick with a smile and genuine demeanor. Fast. Accommodating & Super knowledgeable about promotions. Those two always make Us feel like the Legendary member Status we've become. I wish other Staff members were more reliable. We stopped coming for a few months due to poo

We came to this location for a birthday party and while it was fun, service all round was too slow. Food: While the food was "ok" it wasn't anything special. I did LOVE that they used actual fresh meat (IYKYK) and while the fries were much too small in size and portion, they were cooked to perfection. Dessert: We had the s'mores cheesecake and the fruit loop cereal cake. The s'mores cheesecake is a 3/10, tastes more like mousse than cheesecake and the consistency was just as bad. The crust at the bottom

Good service from the moment we walked in and out.... The host was great, Josh the server was amazing and even the Restaurant manager with the Rubber ducky tie was cool and down to earth. I couldn't believe the level of service we received with some many people in the place that day. Everything we ordered was good, timing was great. They really were very nice with amazing people on their team which made our experience unforgettable. They gave us 110% service Good job.

Awesome entertainment center wonderful banquet rooms. What a selection of video games. Remind me Nevada casino for any age kid food is very good plus very reasonable priced large sports bar plus they have a late night happy hour 10 PM to closing I sort of wish they had one Dave & Buster?s in my neighborhood

Beware of double tipping. I visited here with my family. The meals were fine. Foods are freshly cooked with balanced tastes and served with a medium amount. I left early with my 2 kids after finishing the meal since the service was slow. When pay for the bill, my wife checked the listed items from a screen but didn't notice 18% gratuity was automatically added. There was no explanation of pre-added gratuity from a server (even when we order food), either. The server just quietly gave my wife screen back af

If you're looking for a place to unwind and have a great time, this gem of an adult playground in Concord is the place the go. Nothing says ?it's Friday!? like swiping your Power Card to start a game. This last Friday was something special; my new Hoka sneakers just arrived in the mail and I couldn't wait to break them in at the Dance Dance Revolution machine. Pink and neon blue to match the strobes that encircled the main screen of the game. Red laces for the blood of the hard work to master this game.

We've been here a few times. I recommend coming here because let's be honest, it's nice to have a place for adults and kids to be taken care of! Each time has been a chill experience. No complaints. The food is good and the drinks are okay. It's a really good place to go to escape. ?? Can't go wrong with alcohol, food, sports and games! ?? ?? ??

VERY UNORGANIZED 1st time here Reserved 2 tables for Birthday celebration. Tables were not cleaned and ready. Okay, I understand. Once tables were ready, family arrives. Food is ordered at different tables (even outside the two reserved). Some food does not arrive after an hour. Drinks have to be reordered, food is brought with no eating utensils. The experience was amazing because my family was the company I keep. The environment did not impact my experience in any way other than cost unnecessary money. I

We have our kid?s 7th birthday party here, and we absolutely loved it. The arcades were great as usual, and the foods were really good. The staffs were amazing , Sam helped us with everything. The room we reserved, was clean and already arranged, our kid loved everything about his party and so did the guests. P.S. we booked the party through online booking system and connected with someone named Loretta Stanberry, who told us several times after requesting, that Dave and Busters doesn't allow to put ice cr

Dave & Buster?s Booth at the Kids Festival!!! We had such a fantastic time at the Dave & Buster?s booth during the Kids Festival at the Toyota Pavilion! From the moment we walked up, the team was welcoming, energetic, and so kind to all the kids and families. The booth was full of fun games, amazing energy, and some seriously great prizes that had the kids smiling from ear to ear. A special shoutout to Samuel, who went above and beyond to make sure everyone was having a great time. He was super interactive

We went for a work/business get together. We had a room reserved.They ordered platters of food. Some of the food was good some was bland or gross ( that nacho crap ech) mostly the server annoyed the hell out of me. They were slow to come take our drink orders. ( I think they were trying to push us out of the happy hour time) I asked if I could pay for mine immediately when I ordered and then again when she brought it to me. Both times she said yes give me just a moment... OVER AN HOUR LATER. She comes trail

We've been here a few times. The food is absolutely delicious. We like to get the meal deal with the $10 game card. The service is a little bit slow but it doesn't matter because we're waiting for our kids to play video games anyway.

Dave and Buster's is like chuckee cheese for grown ups. You can walk around with alcohol. It is very very loud in Dave and Busters for this folks who might have sensory concerns. The video games are huge like Vegas slot machines. The food is okay, nothing special in my opinion. We've attended a birthday here that was in a private room. The service and buffet are nice in the private room.

Celebrated my grandson's 11th birthday here. The area is spacious and clean. Humongous arcade with lots and lots of video games for children and adults alike. The food servings were huge and tasty. The shrimp scampi flatbread and Truffle fries were delicious. I had the Chimichurri with shrimps and the shrimps were so tender! A fun place to be.

After we were seated it took thirty five minutes for our server to come take our orders. The entire time we spent waiting there was a blonde girl cleaning all of the tables around us side eying us. We watched some that came after us get fully served their food and drinks before someone even took our order. After they kept pointing at our table staring at us they finally had someone come over ten mins later. After the waitress with the blonde hair and pinkish highlights took our order the first two people at

I met up with some of my friends and we had a ladies night out at this location. It's very nice and very clean. The bathrooms are super clean and that is a major plus because many of the other locations that I have visited have always had filthy bathrooms. Of course, for a busy Saturday, service was pretty slow, but I know the server did the best that he could and we appreciate it. This is a pretty good size location and we had a really great time. There were a few games that were out of order but for the m

Appeared short staffed? our waitress was running food, taking orders and bussing tables. So be patient. Bring your phone because everything is ordered through their app. You must tip & close out each time before receiving food & drinks. Service was initially very fast & great. And then it wasn't. Waited over 20 mins for drinks even though they were sitting at the bar handoff for over 15 mins. Waters were never refilled. Ordered the octoberfest burger medium, and it came out lukewarm and well done ???????t

The service on the unlimited wings was very, very slow. The first server who brought our food looked really depressing, lethargic and didn't smile at all. The fastest thing served here at Dave & Buster's was the check. Our waiter brought the check faster than our food or refilled drinks. The food service is disappointing. FOOD WAS SERVED COLD!They need to better train the cooking staff and waiting staff for better service. Plus side: The games and unlimited play is a deal.

Had a virgin pi?a colada from the bar - Jacob and the other staff were quite kind, so were the staff members at the prize corner. Pi?a colada was amazing, the place was a bit loud, but in a nice arcade way - good games, only complaint was that a few of the games were unavailable, but otherwise the whole trip was great - 9/10 very much reccomend for birthdays especially.

We had a great time. My son loved the games. It was set up very nice and had good space between games. The FOOD WAS HORRIBLE. Everything was luke warm to just plain COLD. after eating half my warm cheese steak I had to run to the bathroom... I never had to poop so fast ever... the beef must not have been cooked fully. Next day i am still not feeling well. Never going to eat their again forsure. If you do eat, get French fries... maybe they wont mess those up. - came back and the garlic french fries were a

I take the blame... It was a Saturday night. The wife and I stopped in for a date night. The line was extremely long to purchase a game card. (Short staffed) We had to wait over an hour and a half to be seated for dinner. The bottom line: We enjoyed the games and the food. Thanks Dave & Buster's!

There are plenty of fun games, all clean and nice and in working condition, that is suitable for all ages. There is a game bar for your fancy or not so fancy drinks. Party room for events, pool area for the ones who can't succeed at arcades. If you can catch their deals, it can be even more fun. Saturdays and holidays get super crowded so if you are planning to dine and fun on one of these days, be prepared to fight to find a table and wait for extended periods for your food order.

my server nya had took our order and me and my family never her saw her again. 3 different servers brought us our food (1 brought our appetizers and another brought our entrees) and someone completely different bought our drinks. me and my family had to go up to the bar area just to order another drink and pay our bill. nya tended to the table right next to ours twice but never once gave us any type of customer service other than taking our order. i even made eye contact with her and when i came back up fro

Everything you could ask for in an arcade, plus good food! Our service this time was pretty lousy but I still enjoyed myself. The chocolate &caramel churros were delicious. The kids enjoyed the nachos and wings. Overall, I'd go again to watch the game on their many TV?s!!

Attended for a company event. The food was good. The catering team was very attentive. They have plenty of spaces for eating and team building.

Welp, where do I even start. My family and I along with some friends came for my sister?s 14th birthday, let me get into the details. We arrived and were seated pretty quickly. Server took about 30 minutes to come and start us off with basic drinks, that took 25 minutes to come. Then she comes back 15 minutes after to receive our orders for food. Fast forward an hour later everyone receives their, and keep in mind there's only 6 of us, and only my sister doesn't receive her food, 15 minutes later the server

Place is huge and has a wide selection of games not mention billiards room and host 3 different party rooms great selection of prizes great food good drinks bartenders were fantastic

Absolutely terrible. I brought my son and family here to enjoy the unlimited wing deal. First of all, all of our food came out together EXCEPT the YOUNGEST person in our party. To me, that is unacceptable. If you only have 24 wings and each person of the party starts with 8 wings in a party of 4, the youngest will get one of those orders automatically. Second, I had to go TRACK DOWN said wings because the staff was just sitting around talking because the restaurant really wasn't busy. Again, unacceptable.

BEWARE: On March 22, 2025, one of the bartenders/waitresses tried to rob my friend. My friend bought one round of drinks for the people they were driving, as the designated driver, and the next day they saw there card had been charged later for $950 dollars, ($1000+ crimes are felonies). The staff member is clearly is aware of the felony laws. My friend had to get their bank to cancel and reissue their card, and they had to dispute the charge to get a refund.

Our server must've been new, cause he was slower than molasses ?? but we were patient and still tipped good. We were a party of 8 and saw him 2 times during our whole time dining

A place for the entire family where you can enjoy video/arcade games, watch sports on multiple TV screens, and have birthday parties. There are also private rooms for Parties if you choose to have your own space with a little less noise. The food is also great for kids and adults. Nothing fancy and quickly served. They have items on the menu like mini cheeseburgers, BBG sliders, mini pizza, French fries, BBQ ribs and lots more! The place has tons of arcade games. I love how tickets are being credited to a

The place was clean and the kids had an amazing time ! We hosted a sweet 16 in the " play" room, for privacy. We enjoyed every minute! The food was good too(favs:hot wings, queso, alfredo pasta and chicken garden salad)!

Fantastic place! Great food and service! Gets over-run by customers during the UFC fights, but they work hard! We will definitely return!

This was our first time at any dave & busters and maybe our last at this location. We asked the hostess for a booth table and she seated us a booth that's already taken. All booths were taken actually. She didn't seem to notice to check first if it's available. Then she seated us way at the back on the other side. We waited 20 mins for somebody to come to our table but nobody came for us. So we decided to leave. Not even an acknowledgment that we were there or asked if we've been helped. Didnt offer us or

No complaints bout this place, only thing is everytime i go theres juat 1 or 2 bartenders and with all the people getting drinks the wait time is annoying.

Very fun and great food no problems with the games a

Had gone for niece's 13th birthday. Parking easy, no line. Food pretty good for arcade place.

Good place to sit down, grab a bite, then turn the kids loose to go play while the adults converse. It's on the loud side, with all the televised sports going on and the noise from the games.

This review is more of a 3.5. I've been to this Dave & Busters once before. And I remember having a good time. Food was okay but the dessert (churros) was really good. This time, I came here for birthday party. I ordered the Korean sticky ribs and the beast mode burger with parmasean truffle garlic fries (extra $3). The Korean sticky ribs were bomb, and I'd order again. The beast mode burger needed life support. It was not it. I was so excited reading what the burger had in it (bacon, bacon jam, pork bell

The worst experience I've EVER had at a D&B. We went to dine in, we ordered our food a little after 8 and by 10 most of our table did not have food. Our server was never present unless he was bringing food we ordered. We saw another server consistently checking on her customers. We asked to speak with the manager she came and one person in our party stated they still wanted their meal she said it would be another 30-40 minutes The person received their food another hour later. Literally the worst experience

It was good. They couldn't make a drink because they were out of the main ingredient. Then almost couldn't make a second. Besides that it wasn't bad. The wings were a bit too wet. And the drinks were inconsistent. But it was ok

I leave the waitress there but she food is average. I can only hope for better food. But its always a good time when alcohol is involved

We had a large party of people. Very few people were there so you expect service to be better. Nope! After our food arrived no one came back to check ti see if we needed anything. I had to go to the kitchen to ask fie water for our tables. Twice!! No one came to take away our food plates. I had to go find wait staff sitting in the kitchen twice. No excuse for such bad service. No one was there that day but us!! Our bill was quite large so you would think they would want to be tipped good. Horrible wait s

It being grand opening day I expected there maybe issues. Long wait at the front. The customers in front and behind me were apologies to, offered assistance and one was given a $10 card for the inconvenience. Unfortunately, I didn't receive any contact. Ordered "Bar Bites" what I thought would take a short cook time, Mexican Street Corn Quesadillas and Asian Chicken Wonton Nachos that arrived more than 20 minutes after I ordered. Hopefully things improve as time progresses.

The restaurant needs some work/service help! I had to ask for water multiple times, a fork, a napkin, my drink, and my order! Basically I had to ask for everything multiple times and the waitress forgot multiple times. But the games are good and well maintained which made up for the poor restaurant service.

Wings came out wrong, then took 45m to get remade. Service was slow, and there was only 3 or 4 other people in the dining area. On Top of that, the food was just meh.

This d&b is horrible!! I dont know where to start! First off there was a line to get your vaccine record checked, but alot of people were just walking in and proceeding it was unorganized. Secound alot of tables were not cleaned after other patrons have left. We stood around for 2 hours waiting fir a table while there were plenty of open ones. Last of all the manager was super rude and was talking down to one of my family members. Just very unprofessional!! Last the bar tenders moved like they had lead in t

Ron stated we could not play pool because it was closed because of understaffing, yet an entire arcade is being run. On top of that, there were people playing pool at the time. There was a sign that said see bartender for billiards so we did. The bartender had the pool cues in hand when the manager told her we can't play although OTHER people were playing!!! Then I asked for a refund on my drinks and the manager couldn't produce any refund receipt and had to write my card info down and take it to the back o

The service is slow, but it's a great place to watch football games.

We went for my daughter's birthday and we had a ball. This place is still so much fun and it's so clean

I would tell you but I can't remember ??food was good, games are entertaining and staff are on autopilot ready to deal with you're drunk needs. Cool hole in the wall to spend you're chump change.

Very cute atmosphere, extremely busy and horrible customer service. I've been here for happy hour many times and a ton of weekends. You just have to be patient and prepared on what to expect. The food always takes over an hour and you have to beg to order another drink. I've learned to order two at a time or else you wait 45 minutes between each drink. I gave the food a 4 because they do have a phenomenal fried cauliflower, good wings and an awesome watermelon margarita and the ice cubes are frozen waterme

Asked 3 times tonight to have a table cleared off and finally after 30 mins someone finally came. Very unorganized and no one communicates well. I even asked the manager and his excuse was they were going through a transition. I can understand shift changes but this was unacceptable and worse service I have ever experienced. We ended up walking out after the table was cleared off because no one ever came to ask us our order. It also took my boyfriend 12 mins just to get him and I a drink up at the bar. They

Overall great place good vibes yummy food. Plus bonus fun arcade games.

Absolutely horrible service called in regards to a sweater I left that my daughter loved that was left on a previous trip a week ago called on Thursday as I can't get here till the weekend I was told it was put to the side with a note to not touch came in on Sunday and they sent it to a goodwill and don't even know where not even an attempt to figure out where it had gone managers are absolutely zero help and have no idea what's going on no communication from any staff one of the managers just kept saying I

Food used to be so good here, not sure what changed. But the kids always have fun.

Went on a weeknight. Parking lot wasnt too full. Walk inside hoping to play some pool, nobody at front desk. The pool balls are sitting right there behind the desk, but I'm not one to reach over and help myself so I stand and wait. I try to flag down some employees who are watching me from the bar, they just look at me then look away pretending they didn't see me. It's been over 5 minutes at this point of just standing at the front desk. I go to the bathroom and catch an employee on the way, and he says the

Clean. New. Cheap drinks/food during happy hour. Games are priced fair if you wanna make it an outing. Prizes are weird as always. Happy we went, nice place! Wednesdays are half off games, solid deal.

While I didn't dine in but had a few drinks, everything that was coming out to other tables looked very tempting and appetizing. My son, his friend, and the rest of my family had a blast here enjoying the arcade games

I got 200 tickets, but it only shows on the reader with 10 tickets... why is that happening? No one is there to help me... UPDATE: STILL NO CHANGE AND NO ONE TRIES TO CALL!

This place is great from adults to children...wonderful location and good cold drinks and food...they totally changed the menu since ive been here pre COVID...but they still have decent food on the menu now...the crunchy cauliflower is ??...fish and chip is enough to feed 2 people since the fish is really big....great seating and tvs u can see from all places...on top more games to play on a reg...pita bread pizza yummy

Horrible service. Neglect for the timing of waiting to be served. Not approaching the table to start off with drinks within the first 5min is a red flag. Food probably sucks anyways and a waste of money. Bunch of gen z who aren't trained very well and don't take consideration. Meanwhile there are alot more restaurants around the area. Avoid eating here! And no I don't wanna call your corporate or email somebody cause your just as faulty as your employee's!

We went there on June 11th and decided to have dinner there. We were seated and were told to order through their online site. We ordered drinks and appetizers as well as entrees but found it odd that we had to tip and checkout prior to even receiving our food. We waited for about 35 minutes when then another table was seated. They received the same appetizers we had ordered within 10-15 minutes while we were still waiting. Finally we received them. We finished them and waited for our drinks and entrees. Fin

It's Dave & Busters! Excellent place for the family to enjoy some competitive games. The food was good, the service was good and the environment was excellent for a nite with the fam.

It's a fantastic place to spend time with family and friends. There is a bar availability for adults. Dining tables and seats are available. D&B participants young and older enjoyed the games made available at this location. A few of the games were quite challenging to earn tickets. This location has a variety of games made available. Overall, atmosphere is fantastic with lots of helpful employees at the dining area. Weekends were super busy, try to go during weekdays instead.

Service was good when it was around but not easy to get. Food was pretty delish, tho.

Many of the arcade gaming machines broke down. Didn't dine here so cannot comment much on food. Very loud music, can hardly hear another person next to me.

Worst service. We waited for over 10 minutes and no one came. I went up to the bar the girl looked at me me and walked away. Rudest bartender

There were some really fun games, and on Wednesdays most games are half price!

I was a little uneasy about coming here because of the negative reviews, but decided to take a chance with the good reviews. Brooklyn our server was good, and the young lady who helped her tonight(10/3/2024 6pm ish) tended to us, even though we weren't assigned to her, so her service also added to a pleasant experience. My nephews were coming to the US for the first time, and I wanted them to enjoy their welcoming dinner and have some fun at the arcade and this was not at all disappointing.

MAKE SURE YOU BRING YOUR CELLPHONE. NOW GUESTS ARE REQUIRED TO SCAN A MENU AND ORDER. The service is not great at all and the food is okay. Sat near the bar area with family. None of the food came out together, fries were wasted on the table when brought out with the burgers. Waited for a chicken club almost 1 hour. The group that sat down next to us had appetizers in less than 15 minutes. It appears they are short staffed. Although the servers are nice, the flow is off with respect to service.

Hello guys. I had so mcub fun with my boyfriend at dave and busters...i won

Had sooo much fun with my sissy. Our favorite game that gave the most tickets was the ring toss game. We spent 60 bucks and got 3900 tickets! I do think they need more prizes tho. But the prizes that they do have are pretty cool. We will definitely be back!!!

If I can leave less, I would. As I sit here waiting for a server to take our order..has been about 30mins sitting with a friend and our kids. It isn't as busy as it could be, and still no one to take our food order. Lady here got us drinks and said she would be back. Didnt come back yet i see her serving others. Regardless if you take food orders or not, should have gotten someone to come take care of us. Dont mind waiting if you are busy but IT IS NOT BUSY! Just very very poor service!

The food wasn't very good. I've eaten here twice and it's not worth the money at all. The drinks don't have much alchohol in them. The services is good. It's very clean there. Games are fun.

I went there today and this rude lady name Marcy was a server and she was talking to me really bad and the food was cold !! The manager needs to hired people with good attitude and respectful!! I will never go back there Again !!

This rating is for the bar, and the bar alone. I sat there for 10 minutes before I had to yell at somebody to take my order and the bar was at maybe 10% capacity.. none of them seem to know what they are doing although it had very nice attitudes, it's probably not their fault. Bad training lots of turnover I assume more to blame for it. I went just because I wanted to check it out as I had been to other Dave & Buster's many times and thought it was awesome.. This way he's got a lot of work to do.

Really difficult to order via website super slow to load. Manager was not nice. And on top of that, check out the green beans. It was the most puny green beans I've ever seen, nothing like the picture in the menu.

Went on 7/24/24 around 9PM, it was already 85*F outside so I was hoping to cool down indoors but upon walking to the entrance I noticed all of the doors were propped open. After walking inside it was unbearably HOT inside as if their AC was broken. It felt like a sauna inside; would have appreciated a heads up from staff or something like free water distributed. I ended up leaving after 20 minutes.

This place is extremely understaffed especially in the restaurant. We had to wait 45mins just for a server to come and clean the table and bring us menus!! Then we tried to play with 2 of the shooting games and they were both broken. The guy came and let us play at another machine and that one was broken too. We told the guy and he just walked away. Now let's talk about how many tickets everything costs at the toy store. RIDICULOUS!! I won 900 tickets... you'd think that was a lot considering I spent over

My daughter and I went for some quick mid day fun and to grab a bite, but we never got to eat. I gave the food and service a 1 start because we waited 15 minutes and no server came to our table. I then went up to the bar area and asked if we should place our order there? The lady said that the servers were making their rounds. After sitting there for an additional 15 minutes, still no server came around. The place was by no means busy. I would hate to see what it's like on a weekend. We decided to play a f

Pretty bad so far. We were ignored at the bar for 10 minutes before we gave up. The first thing to arrive when we were finally able to order food, was one entree. The appetizers came out last. Still waiting for the drinks

Rude staff, was just trying to record my experience. Came excited to have fun with my kids only to get our day ruined.

We had a Grand Ole Time + my Very 1st time ever Winning the 1,000 Tickets, so Cool & Plenty of FUN??????????

Bartenders wait until 1 minute after happy hour to serve you drinks at full price. I sat at the bar for 20 minutes ignored until they could enter the drink in on computer at full price. Well the surprise is on them cause they're getting less of a tip than they would if they gave me the happy hour price. You played yourself!

We had a team meeting with our girls soccer team during Monday night football.. It was obviously busy but one of the managers, Joseph, helped us TREMENDOUSLY. He was amazing with making sure the girls got what he needed. Thank you and we'll definitely be back!!

Very lovey place I recommend to all my friends and family to come here costumer service was really great and so was the food and games!! Also loved the wings here they are so good and very tasty!!

Attended a party here with a party room. It's super crowded and tough to find parking lot in the same plaza. The party itself was fine but it was hard to flag down assistance and they didn't seem to make rounds on the room often enough to take drink orders so folks went to the bar instead. The party came with food like sliders, wings, drinks etc. Drinks were sodas and water available at a table with 2 bowls of ice. Food was all served in warming trays. Wings and fries were great. Pizza was flat and burnt lo