Chuck E. Cheese

We had a fantastic time at Chuck E. Cheese for a birthday party! The atmosphere was lively, with tons of games to entertain the kids, and the staff was attentive and friendly. The party area was well-organized, and everyone enjoyed the pizza and treats. A great place for fun and celebration. Definitely recommend for a memorable birthday experience!

If you plan on having a birthday party at this location , DONT. We planned on celebrating my daughters 3rd birthday here, I had paid the 50$ deposit in cash weeks before so we could have a table saved for us on the day of this event. On the day of the " scheduled birthday party" my guests showed up, THEY HAD SCHEDULED OTHER PEOPLE OVER MINE told me they couldn't do anything and had no room/ table for us. ( EVEN THOUGH I HAD PAID) and the cashier still gave me a HARD time to refund me my money . Spent like

Wouldn't recommend it. If you're trying to take your kid somewhere fun youre better off taking them to a trampoline park like Jungle jam or to Hinkle. I ended up paying $140 which at Jungle jam I usually only end up paying about $40 and theres a lot more to do at jungle jam. We decided to give it a shot since they "remodeled" and got a trampoline section. The trampoline section is like 5x5 and you have to pay extra for it so it was a total blow. Not worth it at all. They charge you for every little thing th

Amazingg pizza, absolutely superb flavor and honestly quite surprised me. It has a competitive flavor and did not disappoint and actually could compete with local pizza chains. The workers were kind and receptive, although not anything special about them, Chuck E Cheese's energy was basic, not good, not bad. The machines are fun, and fair. Winning on them wasn't hard. Salad, pizza, chocolate pizza was all fresh.

This is definitely not the same Chuck E. Cheese I went to as a child growing up. The place was really slow on a Saturday which was mind blowing to us adults in my family. Now we know why. There was no Chuck E. Cheese mouse walking around or dancing with the kids. No Chuck E. Cheese greeting kids and families as they played games. All we saw was Chuck E. Cheese on the big screen. Bummer I don't think 1 adult was working the shifts while my family was there. The workers just standing around and or talking

Great place for kids to have fun! My family enjoyed the activity they have over there. Lots of pictures with the little ones. The host was gross he was just picking his nose left and right searching for gold and then want to stamp me with the tools he touched. Heck no you will not touch me with that booger fingers. Seems like the employees over there are not happy working. All the employees has a dull face and will be like how are you, what do you want? js! That's the only downside of this place is the cust

We celebrated our daughters 4th Birthday ?? ?? ?? ?? ?? party at the coors Blvd location and had a blast. My daughter was so happy and so did all of our family. We love Chuck E Cheese ??!!!

Some (all but one) parents do not know how to read the sign which states a purchase must be made in order to use the trampoline. I understand why the gate locked after my purchases to use this option. Had even stated in a simple way to a parent yet, more kept rushing. Look at me as if I did something wrong. Sorry if I follow the rules provided by Chuck E. Cheese and paid. God. Oh, and a bag of ours had items stolen from it. Average Albuquerque... Again the citizens here ruined my family day. Fantastic. Fun

This place had FOUR birthday parties crammed together at one time. Long waits for service-food. Miserably close to so many people. Terrible experience. Never again. Why would anyone schedule a birthday party here on a Saturday afternoon? Sneaky extra charges for the tiny trampoline? rip off.

The staff and security guard here don't care. We come here often and it's not the first time we gotten dirty look from staffs for coming in an 30-1hr before closing time. What's the point of posted hours if your staffs will just lock the door before closing time when there's still kids and people inside? Imagine a kid asking what they did wrong that's the staff don't let them in when they can clearly see all the kids inside the store playing. If the kitchen is closed, that's fine I don't have to get food, b

I pay for the funpass I pay monthly , they say it's unlimited that is not actually true you are limited to visiting one time a day. I wanted to build up my granddaughters tickets for prizes so I tried to go back a second time on the same day and it will not let you add games a second time in one day. So it's not truly unlimited.

It's definitely not the same as when we were kids. The animatronic Chuckie is long gone too bad!! I ordered 2 60 min bracelets for my 2 kids a small pizza and it was 90.00 kinda of expensive but my children had fun for a hour.

This is is ok. The games are really cheep, 1 to 3 points each. It's fit for younger kids and parties. Not so much for older kids or just a quick family night. The kids can play each of the games in about 30 mins. 90% are ticket games and the other 10% and normal arcade games. I would suggest it for a party, but no much else.

This place has really changed over the years. Focus is for the lil kids under 10yrs old. Food is definitly not the focus here. Amount u have in ur wallet is! Very costly. Not many games. Spend alot to get a lil. Lil kids still njoy it. The small trampoline area is an Xtra cost but kids njoy it. B prepared??

The food was great. The staff took care of the activities for the child's birthday party!

New staff was so helpful and pleasant to interact with. The facility is also very well kept and clean. I love the way they do the individual stamps for each family. It really takes a bit of worry our backs as parents knowing that the littles can't escape and go running out the door at any given time.

Food was not fully cooked. I ordered a combo with a appetizer platter and the fries were cold and uncooked. I paid for a salad bar and the lettuce was brown.

Nice place freindly staff good pizza .. a little pricy .. most of games are for small kids.. alot of the games were out of order. The grand kids did have fun though.

They provide a safe and fun indoor play experience for kids. However, the ticket machines are often malfunctioning. Today only one of six ticket munchers was working, and seven families were waiting to cash in the tickets and go home. We just left. A poor end to our day, and we're lucky our five-year -old didn't have a meltdown!

Fun place for little kids. Not too loud and is pretty clean. Pizza is fine. The game points for prizes don't seem to add up as quickly as they do at other game play businesses, but for kids 7 and under Chuck E Cheese has good and age appropriate games.

The gentlemen working to fulfill the birthday party for my son was outstanding. This place has been in business for decades, and I appreciate the hard work the employees did to make my son?s 3rd birthday amazing. They served our party, kept the party going, sang happy birthday, and brought candles for my son?s cake - with no hesitation. The men working went above and beyond to make my son?s experience the best ever. They deserve five stars for making my baby?s birthday memorable and for their classy work et

It's nice that all of the games are unlimited and you just pay for the time. The pizza has actually gotten better then when I remember it. Not so much the cardboard pizza anymore. Don't get me wrong, still not great..but at least now it's edible!

Most of the sodas were out. The ones that had soda were flat. The dryer in the barhroom was broken, and there no papertowels. The picture machine that requires purchasing tickets only prints half the picture. We got the kids game cards late, but they still expired right on time. They have a small jump area that is not included for the $320 for the party. You pay another $8 per child plus $5 for the required socks. Very disappointed overall.

Awesome birthday party experience! The kids had a blast, the service provided was exceptional and the food was great!

I went here for the first time in 20ish years. I went with low expectations, why would I expect anything else. This visit was more about spending time with my nephew than going out for a good dinner. We had blast! The lady at the counter was SO sweet and helpful, I wish I knew her name so I could shout her out. The pizza was decent. Those ridiculous animatronic animals are hilariously creepy. They make a lot of noise and will haunt you in your Goosebump nightmares.

My son loved this place (actually he loves the franchise) we did have a very fun experience at this location playing luigi's mansion. I also recall the pizza was decent. I see there open for takeout. I have fingers crossed covid-19 doesn't destroy this venue forever!

We were here to celebrate our grandson's 18th Birthday. (He wasn't ready for adulting yet!). We had not been here since before they renovated. It looks great! It is more open and not crowded feeling. The pizza is still a kid favorite! I have always loved the Salad Bar, and it is still amazing! The grandkids enjoyed the games. They enjoyed dancing with Chuck E. Cheese! We had a wonderful time!!!

Although the "Chuck E. Cheese's" franchise is sort of "scripted" as far as hosted birthday parties go; and yeah the beer is outrageously priced(I mean how else will a dad or a mom ever deal with other people's children...) but it is so convenient. For birthday parties the staff takes care of everything. First, you register online(this is best if you are an introvert) or call the establishment you wish to visit. Then the staff reserve seating, have plates, cups, and table decor set before you arrive. Once th

This place is not a pleasant place at all. My son?s classmate just had a birthday party there. I mean the staff is great, they are friendly. But being there on Wednesday where there is only 1 party going on, you would think they would take care of their place! They had no paper towel nor hand soap in their bathroom. Their drink fountain is awful. The coke was like a blackened-sugar water. When you try to get root beer, water comes out. People pay way more money per kid for that! I just take this as very dis

Went for my grandsons first birthday party. I actually thought that was a little silly as he would be too young. But there was a lot he could do - pictures and various rides. I didn't eat as I'm gluten free and wouldn't trust it, although they have gluten free options. I didn't pay, but heard it was around $300 for the party table, one dedicated staff person (who was amazing!!!), food, and some tickets. Grandson and son did the ticket blast, which was hilarious!

Price is high for food and play. They have choice of all you can play playing time or play with play points games are 1 to 3 points. But the venue was clean as were the bathrooms. It is worth signing up for monthly emails for exclusive coupons if you frequently visit.

Our staff was rude, party was overpriced, and when we complained about the staff management escalated the situation and kicked us out.

My son (10) and daughter (2) LOVED it! We spent an hour their and had a blast! Even got to be apart of the Dance Party ?? the prizes weren't the best but if you pay for the 45 min play card it's worth it ! Very clean!! My daughter was able to sit, crawl, and take her shoes off, I don't allow that when we go out so most definitely one of the cleanest kids eatery I've ever been too. Staff was friendly and helpful, making sure everyone had what they needed and wanted!

My children love chuck e. Cheese since they where little i try to bring them when ever we are in alburquerque different location same good time it was not crowded so he had a mazing time playing i got him 30 minutes for $15.00 dollars .

Loved the games they have in this store! Will come back again. Went 1hr before closing so wasn't crowded & kids were able to play most games. Food was ok. Ordered pizza ?? didn't waited long! ??

First time back since I was a child, great experience! We had our toddler there for their first time and definitely created some core memories, Kiddo had a great time and loved to see Chuck E. come out and greet everyone. And the pizza was great

Calling ahead and reserving a spot is definitely a must. It was a great experience , especially for the birthday girl , and rest of the youngsters . Employees are very helpful with all stages of party. From greeting to making sure everything is good , to cleaning up table after eating. Chuck makes an appearance to sing happy birthday and meet the children, along with song and dance, that kids can join in with . FUN

Had my child's birthday party here. Prices are a pretty fair. Food is okay. The staff was very nice but were definitely new to the job as they did not know the dance for the kids or how to introduce them. They tried. Maybe they need a little more training. The ticket prices on prizes are crazy high for very cheap toys. As well as hard to earn as the games are very minimally rewarded.

We have been going here for 3 years with no issues. We went 6/11/24 and we all came home sick to our stomachs. I'm not sure what exactly we ate that made us sick but we all were sick for 2 days after! Tried calling the store and couldn't get through! Pretty upset! We had a birthday party there spent quite a bit of money and had issue with the game bracelet not working as well.

Was very upset asked which way my money went further and that was a mistake. They said the best way was to buy the tickets not the time so it only lasted about 5 minutes. The rest of the time he just kept asking me to play and couldn't.

The ONLY reason I'm giving this a 4 star review for service is because of the gentleman who helped me towards the end. The tattooed lady when I first got there was amazing. It was my first time ever at a Chuck E Cheese and she was so incredibly helpful (I wish I could remember her name because she deserves all of the credit). I have nothing against the games or anything. But the man who helped us with prizes towards the end was impatient, rude and made me feel rushed. The lady at the beginning was a complet

I threw a kids birthday party with a range of guest 3 to 7 years old and their parents. I was pleasantly surprised. The party booking is online and super easy to follow. The food options are pizza and actually a pizza you'd like to eat. The facility is super geared towards kids and extremely clean. Far cleaner and less creepy than I remember as a kid. Gone are the dingy floors and scary anomatronics. I'd recommend throwing a kids party here anytime staff is extra helpful and the kids games are fun.

We traveled 5 hours for my grandbaby to see this mouse. When he saw him, the mouse was hateful ,ignored him, and didn't pay attention to him. You should have seen the hurt look on my grandbaby's face, and he wanted so bad to go there every time he saw the commercial on TV he would say " you take me there, you take me there" and I love him so much I took him there he was so excited on the way up asking "is the mouse going to be there" just to get his feelings hurt. I complained they sent the mouse back out,

My family and I attended a birthday party here! The kids had a blast in the arcade! The staff is kind! They served pizza and cake, it was good! Chuck E. came out at the end to greet all the kids, they loved it!

Not like it was when I was a kid. The food tasted different, the soda tasted like they were watered down, but what upsets me more are that the animatronics are no more. The current decor I find a little on the boring side.

Kid friendly, I would recommend a party here if your child is 2 years old to 10 years old due to their arcade games, parents are just happy to see their happy kid, but I do not recommend for teenagers, the food is ok and price is not cheap but not overly expensive. We learned Server forgot to add a pizza to the ticket, requested 40 (ish) minutes earlier, before we asked about it. The ?party area? tables, closes earlier than the rest of the building, so they will move you to the booths to let you stay and co

I can let my kid run around and not worry too much... Everytime I play basketball something happens to the left or the right and breaks down. Am I still getting my points for the game. We will still go back, we got the pass so points renew everyday. Going for a big prize.

We love it here! The summer fun pass is so worth it. My kids are so obsessed, they basically formed a chuck e cheese cult.

I travel with my kids and go to a lot of different locations. I didn't like that this location closed the kitchen, turned off fountain drinks, and put away salad bar more than 30 minutes before closing. They do this every time here. Feels rushed to close. Also, several different locations let people leave with kids without checking their arms so don't expect their system that keeps your kids inside to b 100% perfect cuz its definitely not.

The WORST EXPERIENCE EVER!!!! The staff literally doesn't know what it's doing. Every time I asked a question about the food I wanted to order, they kept telling me that "they do not know." The manager was nasty and spiteful. After I ordered food for me and my family, she held back the order to delay us from receiving our food. It took over an hour to get our food! It was only a pizza!! The restaurant was not even busy so they have no excuse. Who wants to wait over an hour for their family to eat?? I will n

Had our daughter's fourth birthday here. Everyone had a blast. Our host was awesome. He was attentive and gave great detail when it came to when to light the cake.Which was cool because everyone sang happy birthday together. We will more than likely have her birthday there again next year.

Hosted a birthday party for my 5 year old daughter and she absolutely loved it! Definitely worth the money, time, and effort to ensure she enjoyed her special day with family and friends! Our party host was awesome! She was always checking up on our table and making sure the party ran smoothly : ).

Good clean fun. Salad bar was pretty good and pizza was perfect.

The pizza was very very tasty!!! Good job on that, but the workers weren't the friendliest they could've been, granted it was slow but still every little kid should feel welcomed and my son was a little hurt when he didn't get a hi from one of the workers, and some of the games are down or don't work to well. Still a good place to blow off like 30 to 45 with your kiddos that air conditioned.

I'll endure the cardboard-like pizza and overpriced beer just for a reminder how grateful I am that I never had any children.

Unfortunately, the staff was not very attentive. The games and tables weren't cleaned with the 2 hour period we were there either. A few of the games were broken/missing parts to play. The women's restroom smelled like urine. Covid and other bugs exist and I think the establishment should focus on keeping it clean for the customers and especially the kids. You know they are making money with the cost of buying time or tokens to play the games. Disappointed, but my kids love going there. Maybe we need to fin

Grandson loves it. But 40 dollar pizza's are a bit much.

Went to Chuck e Cheese today because my daughters saw it on a Tv commercial. I noticed that they had a buffet style salad bar which I thought was unusual given the circumstances with what's going on with today?s pandemic. In regards to the toys and games. Most were broken and didn't work. Doesn't seem like they give tickets anymore for winning games. My kids did like one small green alien truck ride which was probably the best ride in the whole place. There was only one skeet ball game that worked. They ch

We came to celebrate my son's 4th birthday and it was so much fun. The kids had a blast. The price was a little high but not to bad. We Will definitely take the kids again

Pretty good pizza as long as you order extra cheese. The drink area needs the floor mopped...very sticky, but has many excellent drink choices. Smaller than I remember, but still big enough to let the grandchildren run and play. Staff was very responsive to the children and the adults. Cool how they check you in and out with the correct kids. Overall, a great time with our 4 & 9 year old grandchildren!

So sad, came here for my daughter?s kindergarten promotion. Ordered 1 pizza, wings and 5 soft drinks. Also purchase 30 minutes worth of games. We wanted to wait till after we ate to start playing. We sat down and had some soda, waited and waited and waited for our food. We were the only people here at this time (2 hours before closing). After about 45 minutes we asked a girl that was sweeping if she could ask how much longer it would take for our food. She looked confused, went in and out of the kitchen and

Ir costs 50 some dollars for a medium pizza. Way to expensive. And u have to spend 50 more bucks to get a 50 cent toy.

We had a lot of fun here, but it was very small and many of the games were broken or out of order. The staff was very helpful and fixed some of the games, but not all. Still, our daughter had a great time. I suggest buying "time" instead of tokens to get your money's worth. You can always "pause" your card to stop and eat pizza, go to the restroom, etc. It's a bit pricey for what you get, especially with cheaper options in the area, but the end result was a happy kid.

The only good thing I can say about this place is that it's cheap, and the food is decent. The games are outdated, the animatronics are run down and service is slow. Went in with my niece and nephews for a fun day and we were met with the stage being torn down, construction all over the place (which is not safe in opinion. ESPECIALLY with kids running around) and when we went to play, I left some of my stuff on the table to indicate we were still eating? well some genius thought to throw away half a pizza,

The salad was so bad. Everything was old or wilted. The pizza was so greasy and small for the price. Chucky Cheese and his gang should spend more time out. I understand people putting on parties a reserving but the staff needs to be more understanding of walk ins from out of town. Also the bathrooms were in total disarray. The door man was the only great person. He really did his job.

My daughter was invited for a birthday party. The food was great and the party atmosphere was absolutely wonderful for the kids. I watched everyone of them enjoying themselves, as well as other guests and their children. Chuck E. made an appearance and engaged in all the parties, it was awesome! We plan to have my daughters birthday party here, as well. Thank you.

It has basically become an arcade with a mascot. The arcade games are too advanced for most young kids, and there is no playground anymore. There's beer if you're willing to overpay for it. The pizza is very expensive for rather mediocre quality. The kid had fun, but I think the money could've been better spent.

David is super young and ambitious, at only 16 years old he treated us like family. He has a positive attitude and is a great employee. He is a pleasure to have helped us. I have been coming here for a long time and I haven't received wonderful service like this in a long time.

When we got to the door the male greeter didn't say one word to us and just pointed to our wrist to stamp it. Don't know why I needed to get stamped when there's no entrance fee. Then we took a photo on one of the booths and it didn't print . I asked a young woman to help us and she said she would get a manager, we waited ten minutes and no one came. Then when we are about to leave, that same greeter checks our wrist to leave. Like why am I being checked to leave?!! This place is very small, I felt it was d

I went to this location on a Friday evening for a friend of my son's birthday party. There was a small staff serving a full place admirably. The staff was really impressive considering how over-worked they were. It is loud and the pizza isn't great bu the kids like it and that's why it's there. Perfectly fine for a kid's birthday party.

Very clean! Had our son's fourth birthday there. Everything was great, our server was Alexis she was adorable and efficient. The kids all had so much fun! Thanks chuckee cheese for helping throw my son's party! I'm a new mom of twins and we were all happy to be there. Only downfall was it was July 4th and they were out of beer!! My brother in law would have made them some money had that option been available!

The experience was good, the first time back in a long time, not quite what I remember, but the kids had a blast.

I don't plan on ever going back to this location. Today was my daughter's birthday & we unfortunately chose this location. The server who helped us the entire time repeatedly told us she was "new" and would leave to the back employee area to get help from someone else but this person never actually came out to help. It took 30 minutes to place our food order & get a play card although it was empty except for us. I attempted to use a coupon but was told to use it next time as she didn't know how to do it. I

My friends told me about this place and warned me not to take the kids. I should?ve listened. I know it's hard to find people willing to work, but this is ridiculous even for Albuquerque. This location should be closed down. Dirty, rude, unappreciative staff does not want to be there or to be bothered by customers. They have better things to do as do I. Hinkle (any of them) is way better. Corporate, please don't reach out with your typical empty reply. I'm done for good.

Be careful!! They try to charge you more for what you order. I ordered a combo and they were trying to say I upgraded. I didn't even get what I ordered!!! Before you used to get tokens when you ordered food and now you have to buy them separately. I wanted to take my grand babies there to have fun but it ended up costing way too much!

Felt it was safe to let my children run around until I noticed the back door open. I would have checked the bathroom before allowing my 8 year old to go unattended. With how crazy the world is today, the back door should not be left open!! Weirdos could come into the establishment to kidnap or harm a child! Not safe, especially in Albuquerque New Mecico.

We showed up and we walked up to the counter and they said they we didn't have a party reservation, then we got past it yay, then we got put on the wrong table, we had a gift bag for 10 kids, the first lady helping us walked away while said she will get someone else, then we waited for 20 minutes. She came back and switched names on the table and told us that this is your table, we sat down and got all the kids play cards, it was fun but half the tickets where out and after asking 3 times no one came to put

Disappointing to see Chuck E Cheese loose it's Cheese. The live show is lame, food is basic no Bueno. The environment can use some help! No more parties here!

1st issue - We had a birthday party planned for July 13, 2022, scheduled for 5:00p.m, when we got there the staff had the party scheduled for 11:30 a.m. 2nd issue - the salad bar was empty and it took them an hour to refill. The staff members stated they were cutting the salad mix by hand - this is a lie, it was a bagged salad. 3rd issue - When we placed an additional pizza order, we asked the staff members to place the pizza in the oven at 6:00 p.m. it came out within 10 minutes, when we asked them to re

There are so many better arcades then Chuck E. Cheese. I do NOT recommend anyone taking their children there especially since it's not a safe place for kids. The idea behind the mascot?s and birthday parties is cute but they sell Alcohol right by the toy section when kids cash out their tickets, so that irresponsible parents can get drunk while their child runs off to play. A lot of parents that go leave there kids unattended and unsupervised, putting your child at risk of getting hurt by someone else?s kid

My fiance, niece, and I took their daughters their for a few hours and we had a great time I think we spent about $25-30 between us and the kids got to play a ton of games, all of which were working and for the little we spent the kids got 240 game credits, pizza, drink cups, and a hand full of toys each. Great place, we're going back today.

Great for kids birthday! Only downside is the price of food/game points is pretty high for what you get. Multiple games were out of order.

Price was out of control. We won't go back only because of how expensive it was. Service was not great. One of our little ones was stamped only with one other person, and they didn't even check when I walked out with him. I even told the guy we don't match, and the worker didn't care he just walked away

Not the best place for pizza, not a place I like that is, not my style pizza.

Very disappointed!! The employees need better attitudes. They were very "short" with customers. My husband went to return the pizza tray (to the area where you pick up your food) and someone on the kitchen side of the counter shoved it back hard enough for it to fall on the floor. Hubby went to get another tray for salad, waited 8-10 minutes (with the door monitor watching him the entire time) & no one came to help him.

We had a lot of fun with the grandchildren. The pizza is very yummy ?? the salad bar is delicious. The only complaint is that it is so darn expensive anymore. You don't get tokens anymore with pizza packages, you have to buy either a certain dollar amount or purchase time for unlimited pay during the 60, 90 or whatever minutes you purchase.

Not very friendly atmosphere didn't enjoy our visit one employee was exceptional with the what was limited to her authority according to her "manager" whom wasn't no where to be seen ?? considering the place wasn't busy at all. The girl wasn't very helpful or customer service friendly when my kids had to redeem their points she seemed very lazy like she didn't seem to want to be helpful or want to simply do her job, it was very disappointing ??

Been to both Chuck-E-Cheese in town. We like this one because it had the tunnels for the kids to play. Sadly I will never ever return to this location! For as much as this junk cost you better have some really good customer service! And we were given the absolute opposite! I ordered my daughter a personal size pizza with white sauce and chicken. After about an hour of play I went to check on her food that had not been up yet. This young guy working told me that was my pizza in the window, the one with spin