Chuck E. Cheese

Chuck E. Cheese

Reviews Summary

The reviews show a mixed but generally positive consensus. Many praise the fun atmosphere, great games for kids, and attentive service, especially for birthday parties. The pizza quality varies, with some finding it delicious while others criticize it as overpriced or low-quality. Complaints focus on high food prices, occasional burnt or underwhelming pizza, and inconsistent service. Safety measures and cleanliness are often highlighted positively, though some note issues with drink machines or game maintenance. Overall, it’s favored as a family-friendly entertainment spot despite food concerns.

About This Listing

Has Arcade Cabinets
Has Food
Good for kids
Has Prizes
Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

How Arcade Prize Games Work

Dive into the excitement of arcade prize games! Expect claw machines, skee-ball, whack-a-mole, or basketball challenges where you test your skills or luck to win tickets or prizes directly. Claw games require precise joystick control to grab toys, while redemption games reward accuracy with tickets to trade for plushies, gadgets, or trinkets at prize counters. Modern setups boast colorful displays and smooth mechanics, blending nostalgia with fresh fun. The thrill of winning and the vibrant arcade vibe make prize games a captivating draw in 2025.

Features

Has Arcade Cabinets
Has Food
Good for kids
Has Prizes
Wheelchair Accessible

Contact Information

Address

2800 Frontage Rd

Brownsville, Texas 78520

Hours

Monday 11AM-9PM
Tuesday 11AM-9PM
Wednesday 11AM-9PM
Thursday 11AM-9PM
Friday 11AM-10PM
Saturday 10AM-10PM
Sunday 11AM-9PM

Customer Reviews

I love Chuck E. Cheese...the pizza is great, and all the games works, the place is clean and my kids had a blast. Happy kiddos and happy mom.

Epic fail at this location. To be understaffed on a week like this. HORRIBLE the only thing you'd supervisors could do is expression horrible attitude not a single person to attend.

Great place to bring the family. Has lot's of games for the kids to play. Pizza is very delicious. They have a salad bar. Great place to have birthday parties. A wide variety of prizes.

perfect place to take your kids and have some lunch/dinner. I definitely recommend getting a subscription. I got the one that comes with 250 play points and trust me it's totally worth it. First day I went I got it and played for literal 5 hrs and it was my first time ever going here really fun even for adults.

We hosted our daughter's birthday party at the establishment, and we loved the atmosphere and service provided. The birthday package was really a great deal. I recommend getting rsvp to determine how many to purchase. I was just concerned about the pizza, which came out burnt. I understand the reason trying to get the food out but not at the cost of burnt crust.

It might not be the best place to eat ,but to have a great time with your family and kids to play games,game videos.The service is okay but they need more employees to take care of the customers when you order food.Theres only one employee or the manager doing everything in front.Also the prices are very high for the pizzas ?? and wings ?? .

So much fun, had a birthday party with the cheese mouse, girls absolutely loved dancing playing games and all the high fives!!! Not to mention dip and dots plus stuffed crust pepperoni pizza!

Went with my daughters field trip school, can't complain????I'm a kid at heart so I love being there.

My kid loves this place as do we. They have great security on checking the kids when they leave with the parents. The front door is always guarded to ensure the safety of the children. They games are great because they are 1 point each. This gives us plenty of gaming time with our children. They enjoy them and so do we.

A lot of fun! Bought the cheapest game card and didn't use it up! Looking forward to returning soon! Great time reliving my childhood with the next generation!

It was packed i don't like it it's so small for the amount of people no where to walk and the pizza was cold the drinks ehhh and the small are for the prices not acceptable everything so expensive of points and the games majority didn't function properly like for example it would take your money and not let you play at all and the people I guess were nice but most kinda bad attitude not very good for me on that day.

Great place for kids to enjoy games and good pizza. Staff always disinfect the arcades, to keep them clean.

This place.... ????my toddler loves it but none of the good games ever work! Then when the games eat up ur points you need to call someone to either give u points back on card or fix the game is a whole other thing!!! I literally asked someone to help me out with one of the broken games and had to ask 4 different people cause they kept saying someone will meet u at the game. No one ever showed up. I don't know about you all (customers) but it's freaking expensive here so a point in a game that doesn't work

our kids love chuck e. cheese! it's an every year birthday party type of thing!

This place was perfect!?? Already been here twice in 1 month. ?? When it was raining and then when it was super windy out. Pizza was great. Like I'll probably order from here when I was pizza delivered. That good. We've only tried the stuffed crust pepperoni, cheese, and sausage pizzas. They have 2 military discount options a $30/45 points (1pizza and 4 drinks)and $60/100 points (2 pizza and 4 drinks). All games were working and operable except the picture drawing one. But someone got it to work. ??????? Ki

We had such a great experience here. Pizza is good, everything was clean, it didn't have that pizza-arcade smell... you know like the smell of cheesy carpet and ball pit? None of that. I didn't think it was possible for a pizza arcade to not smell like that. They clearly clean thoroughly and often! Management was taking care of her employees and her customers at all times - she had eyes like a hawk! All of the employees were so sweet and seemed to enjoy working there, which I think is also a testament to ma

Loved the experience.the staff here are very friendly and there service was top

This is a great place to bring kids! A little more expensive than I'd like, but the girls enjoyed every moment. Pizza was thin, crispy and tasty!

This review should?ve been 4 or 5 stars, but it just lost it, WHY IS IT SO EXPENSIVE JUST FOR A SMALL PIZZA!? If this place still had the animatronic I will give this place 4.9 stars, but NOOOOOOOO the dance floor made it 100% Worse, 2.0 made this location bad, WHERE ARE THE PHASE 4 POSTERS!? Genuinely this location loss their magic

I was very disappointed with my visit to Chucky cheese. Came to celebrate my son's birthday. Only to be overly charged for cold food which I sent back, then only to have it warmed up twice and it took 15 minutes to be served Luke warm and already bit food, you would think they would bring you a new freshly made pizza and chicken wings ( especially for the price they charge. We sat next to a table that was never picked up after an hour of being there. The sad thing is the place is called Chucky cheese. My so

I hosted my sons birthday 12-21-22 best decision ever! The employees were great the food was delicious and my baby had a great time with all the new games!!! And to tell u that I saw someone cleaning the games a lot it was the best ever!!!

Great friendly place to take the kids

Thank you for having the pizza and drinks ready for our students, we had a great time!! See you next year.

The pizza is good, the games are fun. Overall the service is great and I think they keep the place pretty clean! I love that they stamp your hand along with your kids with a matching number for a little added security so your kid doesn't go off with someone else.

We had Jennifer as our server for my son's birthday party and she was amazing. She helped me with all my decor, desserts, she helped set up and was super attentive to me and my guests. Great service! Will definitely request her next time.

Amazing management (i didn't get her name unfortunately) and team! Just had my sons 3rd birthday here and they provided amazing customer service and made his birthday extra special for him! Thank you for being amazing/ kind people ??

Went for my great nephew's 5th birthday party there and enjoyed playing a few of the games myself.

Absolutely amazing service from the manager Karleigh and all her staff. They are so helpful and friendly. All of our guest were greeted with a smile. Karleigh came over to the table and helped us cut the cake and constantly checking if we needed anything. Thank you so much for everything Karleigh and all of Chuck E. Cheese staff.

My godson just do the b day! Really nice!

The pizza seemed to taste a lot better today (6-12-2022). Pizza and wings are good.

Food is way too expensive and is not good. There was a rude employee who refused my service, and when I requested their manger they simply left.

I went with the family with my cousin, and we all had a blast. The games were fun and nostalgic.

Kids had a great time. I got a break.

Now I know why it's always empty. First time here, ordered a personal pizza for my son. Hi didn't like it. Very few workers. It took a while for us to change our points. My son wasn't sure if he wanted a frog or something else. But the lady dicited for him a just gave him a frog and said thank you.

The food is expensive. Almost 10 dollars for a personal pizza. Which tasted like a frozen pizza not made fresh. The wings were $17 for 8 of them which were bonesless and they were tiny af. The drinks were expensive and everything tasted flat. The game card for unlimited play for an hour is pretty cool. But it's expensive if you have more than one child.

Went to a 3yr old birthday party. The environment was very clean and the pizza was delicious. The server was very attentive and helpful. Highly recommend mend the one at Brownsville texas off the express way. The party planner did an awesome job of scheduling .

i use to like to bring my daughter to this place but not anymore first of all the guy wanted to overprice one pizza and wings 90 dollars so i told him it was so over price for only a pizza and wings and plus they gave me the pizza super burn and super hard even my daughter couldn't eat it never again coming to these chuck cheese place worst experience ever

Great place for a birthday party and they serve alcohol, which is necessary to survive the party??

1st time there. Pizza was delicious. Nice melted cheese as it's supposed to be. Crispy and not soggy or undercooked. Not as big as Peter pipers but it has more things fir the birthday kids to do. It has more interaction

The pizza is ok and the tv is entertaining. The big mouse came out once every 30 minutes for a song. Wish the salad bar had more options. Looked like a very fun place for the kids and they were all having lots of fun

Pizza was great and service was quick. Girl in charge of giving the little prices was kind to my kids, the guy at the door had a bubbly personality, other employees need to work more on interacting with customers. (Didnt get the names sorry)

If you want a place to let your kids let loose and not worry about how much credits are left for them to play then this is the place to go! Pizza is delicious! Games are purchased by time not credits! Highly recommended!

The pizza is pretty good there, only thing is that sometimes they give you a lot of gas ????????? and they are stinky. Lol. But anyways its a pretty good place there alot of games and they aren't just for kids but some are age varied sk every one can play. I love the food, fun and games they have there at Chuck E cheese ?? ??

Great place for kids and adults. The food is good, the games are fun, and the most important thing your kids are secured and free to play without worries.

Food is OK but a bit over priced, but the games are the real highlight. If your child feels a need to play every game it's best to do it here, you pay per hour or 2. Ends up easier on the wallet.

Wow it is soooooooo packed! But the trampoline and games make it better than the Harlingen and Weslaco location.

Very friendly cashier by the name of Lelanie. Pizza was so delicious! My kids had fun here. The GM Connie went out of her way to make our eating experience superb.

Took my kids for some pizza and fun time. The staff were very friendly. All the games and kid rides were fun and i didnt find one that was not working. Spent a total of 3 hrs at Chuck E. Cheese, my kids had alot of fun. My only note to mgmnt would be to maintain the fountain drink area clean.

My kiddos love it here, we got the summer pass, great deal!

The service is terrible. There's really only one guy running around cleaning, fixing things, handling the register, helping the customers. Literally everyone else is ignoring the customers. I watched one guy walk to the back when a line at the food register started forming. Even the manager isn't doing anything. An employee was showing him that there was an issue with the ice cream dispenser and he was berating him for not fixing it. The environment is pretty typical of a kid's entertainment place: a bunch

There are so many games to keep the kids occupied! The food is really good, and the drink selection isn't that varied, but in my opinion the drinks they do have are good. The games aren't that expensive, though the prizes can be pretty bad; I think they just need a little better prizes. The big prizes are worth it, though.

The pizza is good and the employees are great but understaffed. I don't think that having one employee to handle both the register and salad bar at the same time is not good management. Several customers had to wait almost 30 minutes for the salad bar to be restocked because the cashier was busy taking orders and didn't have anyone to assist at the salad bar.

Chuck E. Cheese needs to update their games badly. They are very worn and some of them don't even work. My children used to love this place, but now they don't even want to go because they have the same "boring" games and arcades. Food is decent, but their salad bar is really good.

I went to the lunch buffet and will not be going back. There was like 3 pizzas out. The salad bar was just a bowl of lettuce and dressing. The worse part was the drink machine. The ice was dirty and you can tell they don't clean the pumps daily. My son had a good time with the games which I have to say is the best part of the trip. They do have a lot of games for the kids to pick from but I will not be going back for the lunch buffet that's for sure.

The service was a little slow, but it was understandable because they had so many people, but let me tell you! The staff as amazing!! Extremely kind and patient with the children. It was great!

I don't usually go to places like this, but it was for my niece's birthdays, so an exception was made. Judith was an amazing hostess and made sure everyone had everything they needed. For the amount my sister had to pay, it wasn't that bad.

We waited in lobby 10 min to be seated, No one greated us, then we walked in, took another 15 min standing in front desk to order, everybody on brake!!! what happend to Customers come 1st...

Chuck E. Cheese pizza is just amazing! I wish I got invited to more birthdays there just so I can gorge on more of that cheesy, crispy pepperoni goodness. This pizza never disappoints based on my experience.

Went today as per my sons bday request. Never again will we go back. Unlimited gameplay led to two ignorant parents hogging a game for their kid, while my son waited and ultimately never had the chance to play. As parents, they should have had the decency to give a turn to someone else. It was a horrible display of selfishness and it was even worse to have chuck e cheese back that kind of behavior. I get it, you cant tell someone to stop playing a game but DONT BACK UP THAT BEHAVIOR. Put up signs..BE COURTE

About as good as a children's pizza place can be. Lots of fun loud bright flashy lights for the kids. Cool games for them too. Not the best food.

Went there for my little neighbor 's birthday party, I remembered what I used to do on my kids birthdays, Chuck E Cheese is a great place for the little ones, as adults maybe we aren't having a great time but it is for the little guys, I recommend it if you don't want to host and clean up at home

Worst experience ever!! Not only did we never get our food after waiting over an hour and a half(got a refund and went elsewhere) but, there is a lot of issues that need to be addressed immediately!! I am a very patient person being a mother of 4 and the wait time here is unbelievable !! The whole time sitting and waiting I noticed so much miscommunication! The employees stopping to speak to each other while holding pizza in their hands & talking over the food ,orders going to the wrong customers,and much m

Visited this place for a nephews bday party. If it hadn't been for that, I would?ve never touched this place. I got sick with their pizza, or who knows, maybe the salad. This place is dirty not disinfected enough, so many kids are running around with their mucus flying all over the place.

This is a great place except some parents need to watch their children because some kids usually hog all of the games and don't let anyone else play, and someone stole my sister's ball that she worked hard to get, and she ended up crying.

Amazing place for the kids. Connie the manager is always super friendly and they have hand sanitizer stations all over the place. The crew is always cleaning the games.

We had a great time. Party hostes had excellent customer service

Best entertainment for kids in Brownsville

Very busy, but the staff were professional and kind. The pizza was better than I was expecting and of course the kids had a blast so it was a good experience.

It's a good place for kids to go and have fun and run around crazy they have good games they all like when Chucky cheese comes out and says hello to the kids that's cool but it is a little on the expensive Side for Pizza but overall it's good it's good to go

Good pizza, great service. The manager manager (higher than workers wearing manager lanyards) greeted us and honored our coupons and threw in some extra game tickets for the kids.

Food it's delicious but the prices are real high for a place like that

A very friendly staff, checked temperature and gave us sanitazier food was excellent, kids had a lots of fun playing there

Very friendly staff and willing to go the extra mile to make your party lots of fun for your kids. We had a blast.

Food is good but servings are small and prices are ridiculously high for the serving size. Menus are different now with higher prices. They need to improve the size portions if raising prices.

Pricey low quality pizza! Unfortunately the kids like it because of the games and stuff, what they don't know is how expensive they are!! Kids will eat pizza, any kind, maybe this is the reason why this chain or franchise does not care about the taste of its pizza, it's very, very poor!!

Had the best time with my little one and rest of my family. The staff is absolutely amazing, so courteous and so polite ? definitely going back.

Just HORRIBLE!! IVE BEEN HUNG UP ON MORE THAN 4 TIMES! I went down there thinking they must have some busy crowds and can't seem to find the time to answer the phone. BUT when I got there the place was empty! I asked the questions I needed to know but was told they didn't know their own deals!! The stupidity is flabbergasting! Just HORRIBLE!

Always a good place to take your kids... I loved it here a variety of fun games for the kids and the photo machine was working?????????? Definitely recommend

Great place to eat. I was attended by a very friendly cashier named Lelanie. Connie the general manager helped me enjoy my experience at Chuck E. Cheese to the fullest!!! I recommend this place.

Place was clean. Food took over 30min. Connie (name tag name) who i believe is a manager at this location seemed very strict & sarcastic. Didnt like that she was rude with the other employees in front of customers.

Successful birthday party. The staff was great and attentive to our child's birthday party.

Very clean and great pizza. Yummmmm Love the salad bar. Everything fresh and clean. Restrooms are very clean.

Love the salad bar, the pizza and wings...kids have a blast. Only thing is they take forever (40 minutes) to give us our food.

Great place for kids and adults. Reasonable prices. Only wish the had more or a designated area for children 3 and down. Toddlers section.

Great games and pizza

Great place to eat with the kids and have some fun. The pizza is delicious and the games are great!

Good food but really bad customer service. Never have had a good experience except that our kids love the arcades but not even the manager was polite.

Too crowded. No social distancing, noone wearing masks. TOO EXPENSIVE! The one thing I like is safety of kids not allowed to go out of door without parents.

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”

Why are arcade prize games so exciting to play?

Arcade prize games are a thrilling highlight in 2025! Claw machines, skee-ball, and ticket-redemption games like basketball offer a rush of skill and chance, with rewards like plushies, toys, or electronics up for grabs. Modern machines feature vibrant lights, digital scoreboards, and responsive controls, amplifying the fun. The lively arcade atmosphere, with cheering crowds and buzzing energy, makes every win feel epic.