Chuck E. Cheese

Chuck E. Cheese

Reviews Summary

Chuck E. Cheese is generally well-regarded for family fun, with many praising its clean facilities, friendly staff, and enjoyable arcade games. The pizza and food receive consistent positive feedback, though some find it pricey. Common complaints include broken or out-of-order games, occasional disorganization, and inconsistent service quality, especially during busy times. Birthday parties are often highlighted as a great experience, with attentive staff and smooth organization. While most reviews are positive (4-5 stars), a few cite poor management or malfunctioning equipment as significant drawbacks. Overall, it’s a popular spot for kids, with room for improvement in maintenance and customer service.

About This Listing

Has Arcade Cabinets
Has Food
Good for kids
Has Prizes
Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

How Arcade Prize Games Work

Dive into the excitement of arcade prize games! Expect claw machines, skee-ball, whack-a-mole, or basketball challenges where you test your skills or luck to win tickets or prizes directly. Claw games require precise joystick control to grab toys, while redemption games reward accuracy with tickets to trade for plushies, gadgets, or trinkets at prize counters. Modern setups boast colorful displays and smooth mechanics, blending nostalgia with fresh fun. The thrill of winning and the vibrant arcade vibe make prize games a captivating draw in 2025.

Features

Has Arcade Cabinets
Has Food
Good for kids
Has Prizes
Wheelchair Accessible

Contact Information

Address

21025 Dulles Town Cir

Sterling, Virginia 20166

Hours

Monday 10AM-9PM
Tuesday 10AM-9PM
Wednesday 10AM-9PM
Thursday 10AM-9PM
Friday 10AM-10PM
Saturday 10AM-10PM
Sunday 11AM-9PM

Customer Reviews

This Chuck-E-Cheese is clean and has a large variety of games and rides. Not only are there games, but they also have a trampoline and playground area where kids can burn off their energy for an extra fee. I didn't order food, but from what I saw, it looked good. Great place to keep kids entertained, that's indoors.

Pretty awful experience today with a rude manager. Our timed card dinged into a game we were sitting next to while I fed my baby a bottle and used almost the entire time on the card before any games were played (as they could see on history) and they refused to give us any time back. Also about ten games were broken (all of the ones that give you pictures to take home). The manager was rude and dismissive. Could have been an easy, painless fix to make a kids experience happy, but instead it was disappointin

My kids and I enjoyed a visit here while mom was running an errand! I was met with excellent customer service upon entry. The young lady who helped me offered several variations of playing options for my family and treated us very respectfully! The play areas were clean and so were the restrooms. The dance floor area was a hit and they really enjoyed meeting the mouse!

We always have a great experience here thanks to Maribel. She consistently goes above and beyond to make sure everything runs smoothly. I recently had an issue with my Fun Pass, and she made sure my children were still able to play and enjoy themselves without missing a beat. Maribel is always kind, helpful, and genuinely cares about the families who come in. We truly appreciate her and always enjoy our visits when she is there!

Gladys in my opinion is one of the most valued members of the Chuck E. Cheese staff. We came here for my son?s birthday, not a scheduled birthday party. Gladys went out of her way to make the day extra special for him. Thank you so much to Gladys and the staff for going above and beyond. We love it here

We had an excellent birthday experience here for my daughter. After booking, a party team member follows up, then day-of you have two staff members assigned to your party. The swipe cards are great for kids with the wristband & we love the unlimited play options for both the party & just a regular visit. Wide range of games & prizes available. Clean facility & well run; this is a great location. Pizza tastes great (I don't remember that as a kid! Lol). We plan on coming back as long as my kids want to go!

Visited around 12 pm on a weekday during Winter Break. My kids had a blast (4 & 7) but I was pretty disappointed when there were quite a few games that were down or out of paper. My kids end up swiping their card multiple times at games that were out of service because they can't read and/or don't pay attention and 2 of the non-working games ended up taking a bunch of credits off of their play cards. When I told one of the employees, he added the credits back on the card after checking for himself. Chuc

This place is lots of fun for kids and families, birthday parties too!

We went to a birthday party (small- socially distant) on a weekday and it was wonderful, we were the one ones there, staff was attentive, and bathrooms were cleaned. I was so impressed I booked my daughter?s birthday too for over the weekend. Unfortunately that was not as impressive. I understand is COVID, you should?ve just been ready for your crowd, especially if you even have a limited capacity. They took long to attend to us and start our party, I felt rush when asked if I wanted the show and to sing ha

Great service and people, always willing to help, they have a new promotion it's a monthly membership well worth it is you go twice a month.

Great place for kids... fun games and rides. They have changed up little.. more space fot little ones to run around. Great for birthday party!!! Great family fun

Clean and so much safety for the children! All games working properly and all staff were pleasant and practicing Safety guild lines for COVID! Fresh pizza, and everything else!

Arcade have half of two players games not working. However it will charge you for that. Staff knows that game is not working then why don't turn it off.

Wonderful environment for kids to play. Get hold of Mr. Orlando and his caring staff, who well take are of their customers.

Good time spent with kods..birthday parties are standard with their fixed menu and gift packs ...kids enjoy a lot here..not much for adults

We went for a friend's birthday party. Lots of games to keep them busy and a little playground when their cards ran out. My daughter had a blast. The prizes stunk for the number of tickets, but they always do. I have to actually look at the prices because with how much my daughter liked it, I'm sure she'll be begging to return.

Great arcade games for kids. Decent pizza. Friendly staff. No indoor playground like other Chuck E. Cheese?s.

Very inviting place. Clean and spacious. Our granddaughter, 5 yrs old, had a great time running from game to game. The pizza was delicious. Great place for family fun and food!

I came in with my little brother and we saw they had a trampoline and he wanted to play on it. There is a sign for a height requirement and other rules but there is nothing that states its costs extra to use. A worker came out from the back and immediately told me it's costs $10 extra to use. It's such a rip off and there's is so signage that states it costs extra and I was never told this when I came in. Another issue is that a lot of the games don't work properly so it really took away from our experience

Our granddaughters birthday party was there. So much fun for all the kids with the games and things to do. Pizza was okay. Birthday cake was okay too. But the important thing was the kids had such a wonderful wonderful time.

My son just turned 9 & still loves it here. The food is hit or miss, but they always have a lot of new games that are fun for adults & kids. They have the "all you can play pass" for one hour of unlimited play which is a good deal. You can "pause" the card only once during that hour (to eat, etc). Overall, we normally have fun & would recommend if you're looking for something fun indoors for your kiddos.

I was very surprised that it was so expensive. Almost $100 for 2 kids. Everything was so high, the socks for the trampoline were $12 for 1 person. My daughter loved this place and she really had a great time. We did not have food bc it did not look that good. But the salad bar and the ice cream were okay.

This is the Chuck E Cheese I went to growing up and I love that I am able to take my own kids here now. They always have a blast!! The facility is normally clean and the service is good. Food is average. It is worth it to get the app on your phone and collect points for rewards.

We've been to the Sterling Chuck E. Cheese for a couple birthdays and just got open play a couple of times within the past year. It has always been clean and welcoming. We just had our daughter?s 5th birthday there and the employees in charge of her party were wonderful. They communicated very effectively and were there to take care of every detail. I highly recommend this Chuck E Cheese locations for children?s birthday parties and for open play! The pizza ?? is really good too!

The Chuck E. Cheese is a total money vacuum. Most of the games are just a single button press and you lose a coin. At 30 coins for $20, it's ridiculously overpriced for what you get.

My son had his birthday here and it was the best experience! The food and service were great. Not chaotic at all.

Lots of games for my 3 and 5 year old to play. They had a blast! We didn't realize you had to pay for the trampoline ($10) so we skipped that. The bathrooms were very clean.

My family and I went there and ordered food with the cashier name Gladys, I guess it's her name, which shows on the receipt (older lady with wavy hair past her shoulders). After I ordered food, I misheard that she asked me how many plates? I said 4 plates. Then I saw it showed on the screen 4 drinks. Then I said oh sorry I don't want any drink (since we have refillable cups). She said, "You just said 4 drinks!" with an attitude. I used a coupon that I had on the CeC app, and I said I would pay using a gif

My kids love this place. Games are not always 100% working but the staff are super friendly and will help you out. Always safe there and a good experience with the kids. If you want to win tickets, I suggest you get a card for adults so they can focus on quantity of tickets vs just playing the games.

I was pleasantly surprised at how good of time my two kids, wife, and I had here. Pizza was decent, they sell beer and wine, and games are great for little kids and little big kids. Staff were super friendly and helpful, food came out really quickly. 1hr was plenty of time for my 5 yr old and 1.5 yr old. I didn't give five starts because this location facility is missing some love - carpets are really old, a couple of the machines weren't working, some of the machines are really old. Great place to visit

A lot of great games for kids of all ages!!! Perfect for birthday parties for kids 5-8 year olds. Such an easy party experience for the parents - they take care of everything!!!

I took my son to Chuck E Cheese. This place is awesome & lots of fun for kids & adults as well??. Need to mention that they are following CDC guidelines so strictly.....checking temperatures of guests, social distancing, masks & limited guests capacities. After being in online class almost a year the arcade was heaven for my son?? he didn't wanted to go home. We stayed there more than 2 hours. Lots of parents went there with their kids. Their food prices are reasonable. We ordered pizza which was fresh &

So much fun for kids and adults! Excellent service, tons of games and activities for youngsters to enjoy! A great place for birthdays and fun!

Haven't been to a Chuck E Cheese in years. I went last week with my grandkids. Gone are the ball pits and climbing equipment replaced by gaming machines. No more tickets to earn. It's all digital, tickets and payment. Still lots of cheap prizes and kids loved that. About 1/4 of the games didn't seem to work. It's probably good for 6 to 12 year olds, but nothing really for 3 and 4 years old. Good security only letting kids exit with those they came in with. Will try again when the kids are older.

This is a pretty solid Chuck E Cheese. The facilities are clean and the staff are nice. My daughter freaked out when she didn't like the flavor of lolli pop she picked and the person behind the counter gave her a new one without question. Now yes I probably spent $50 for her to get enough tickets for that but it was still a nice gesture. My only complaint is there are a couple of machines that are broken and they leave them on instead of placing an out of order sign. My son wants to play the transformers ga

I came expecting a trip down memory lane, where I could experience the grim ambiance of dirty brown and orange carpet, the Mouse Hole area, skeeball, and the aforementioned animatronic horrors. Well, I was totally off base. It is clean, bright, and buttoned up tight. They have modern games, suited to the 5yr to 9yr set. They include a mix of video and skill games (think skeeball, whack a mile, etc). The pizza was even pretty solid. The staff had their game on lock, and corporate scripts everything so

Very nice, clean environment. Staff is very friendly!!! Lots of games for the kids and even adults to enjoy! My son, myself and I had a blast. The prices have really increased though, but the pizza is amazing.

We love this place. So much fun for kids and for their parents)))

I haven't been here since COVID. They updated the space and added some new games. The pizza was good before and is better now. Had fun at a kids birthday party.

Nice experience for my kids

a staple of my childhood. the pizza is phenomenal and the animatronics look so real i almost thought it was a large mouse that was coming to take a picture with me. the games are fun arcade games and the price was cheaper than i expected.

Just not how it used to be in my opinion, this is my first time coming back since 2017 and from the food to the games to me is over rated and over priced. The pizza extremely salty, wings are over priced for the small portions. I DO NOT UNDERSTAND THE CONCEPT OF TAKING A SELFIE WHEN YOU WALK IN AND SHOWING IT AT THE END? Is not like I'm going to walk out with another kid with me ??

I hated this place when my kids were Littles, and I do everything in my power to avoid at all costs, NOW!! The pizza is a far cry from what it was when I was a kid. Tastes like microwave or at the very least comparable. The place seems dingy and dirty. The dancing nightmare, wrapped as an attraction, are downright frightening! I honestly, never felt so old going in there as I did this last time remembering 'the good old days"... Reminds me of how far we have come. Maybe it's time Chuckie Cheese gets a make

Great place for any ages l guess I played more than my kids and like to have fun with family and friends.

The kids had fun with all the games, as usual, but I noticed that it looks like the pizza itself may have improved. There appears to be a different pan that allows air circulation underneath the crust and it looked and smelled better than I've experienced before. The kids definitely liked it.

Surprisingly fun and cleaner than you would expect a Chuck E Cheese to be. Nice and secure with matching invisible stamps so you can't leave with a kid you didn't come with. Pizza was a little better than I expected. Brought a 2.5 yr old for a bday party and surprisingly had a blast in the arcade. He could do like 40% of the games which was nice. The jungle gym area was for kids that were older - 4 and up I would say. We will be going back for some family fun.

There is good amount of parking at this amazing chuck e cheese, due to covid they ask us to take a picture which is great idea, and the play time cards allow us to play with the time we want. Overall the experience is always pleasant. The staff shows kindness and courtesy every single time. This is one of our fun go to places. Thank you all for the amazing job you all do.

The staff here was amazing and they did a wonderful job for a birthday party for a child they made it easy and we really enjoyed it. The manager reached out several times. Make sure we were happy. It was just a wonderful experience for having a 3 year old's birthday party but the key is having it during the week. Where you get more attention, I think

My family & I have been here many times with no issues except this time around. The employee with the pinkish hair was extremely rude to me and my family when I was trying to get clarification regarding their menu. She gave us an attitude and was very dismissive & when she was not able to answer my question I requested to speak to a manager. For someone who has to deal and provide good customer service - she is very unprofessional and disrespectful. I highly don't recommend & will not be returning to this

This Chuck E. Cheese is good quality good nice employees I definetly recommend

Fun spot for kids... Pizza is under rated. Very good

Much cheaper option than most places. The games aren't the best, but they work for most kids.... The workers do a great job keeping the facility neat and clean ... Robot Chuck E. Cheese is still creepy...

It is a fun place to take kids but the fact that you have to wait until 3pm for the salad bar is a bit inconvenient. You get the unlimited pizza bar with a small salad option from opening until 2:30pm, but not everyone wants pizza the whole time. Other than this it's a great place to take kids and let them have fun and get energy out while being in air conditioning.

Cleaner than ever - the card system was nice though the tickets spewing out used to be so fun! Pizza and cake are what they are. Overall a worthwhile time.

Chuck E. Cheese? Annoying customer service! Most of the staff that work there are very rude. Management needs to work to train their employees. Or really a new manager! We went to try and have a nice family day out with our 2 little girls. My youngest daughter had a very special blanket that she always carried everywhere. But unfortunately I took it that day and we forgot it at the table where we had dinner. Then I saw how late it was and so I called and told them that I had forgotten the blanket the

Invited to bday party on Saturday. Customer service was bad from staff attending during food came out to staff up front for prizes not friendly or helpful. Several Games not working or getting fixed at the moment when not busy time. Cake tasted dry and hard. Only good thing was taste of pizza and fresh salads.

My 5 year old had her birthday here and only two kids showed up but they still made her day soooo special and even took some kids off my bill. Love this place

So much cleaner than I remember it. All of the games were in working order and it was bright. This old lady ended up getting her own card and playing for a couple of hours!

Typical Chuck E Cheese. Pizza and food was good. Lots of soda drink options. Lots of games for all ages to play. Bathrooms could be checked more frequently, but they seemed low on staff. There is also a small indoor playground that kids can play on for free.

Very very disappointed....my second time in the place management bad attitude...I spent $160 in one hour ..I ordered crushed peppers and parmesan cheese for my two pizzas they handed me 2 little packages i asked for more they gave me a bad facial expression from the manager in my $24 dollasrs boneless wings...pour quality it looked like pop corn (I felt robbed) we didn't eat it... My kids were playing when they turned off every single game before 9pm ...my kids had some time left in their playing car

We had the most amazing party. It was a monday which made it even better because our 3 yr old birthday boy had the maximum attention. We had top service too. If you want to have a amazing party for you child perhaps look at doing it durning the week where the kids will have the maximum fun and the parents can relax and enjoy the time even more.

Jess the manager on shift today was very helpful after the misunderstanding at first. We have almost 400 tokens and no longer cna use the machine to turn them into play points. She was able to take my token and give me the play points for what we had. I appreciate the help and this is what I like to see from a customer service perspective. Help the customer fix a problem.

Chuck e cheese is always fun for all ages. Our kids enjoy and we enjoy playing the arcade games too..it's neat and clean. The food is good too. They usually just have pizza and salad.

It's a good Chuck E Cheese! But expectations should be on par for what it is. A bit dirty at times, but so fun for the kiddos. 14.99/hour seems crazy- just buy the points on the card. You will have them for a lot longer.

The most disorganized place! We were invited to a birthday party. My son never knew when there was cake or pizza. I never got the play card as a guest, so I had to buy my own. The games were not giving tickets. And once we wanted to count the tickets that we had, the machines were constantly getting jammed. Never going to Chuck E. Cheese again!

My son had his 4th birthday party here, and the kids had a lot of fun. The service was great, and our dedicated server was attentive and helpful. Very easy set up and process.

Very fun and friendly..awesome place to take ur children. The games are fun and keep you entertained. Plus the prices are fair for what they offer. I would recommend this place to anyone looking to spend a fun few hours with the family on the weekend

Pricey for the games, but the kids had a blast. The trampoline is a nice touch as well. Didn't try the food.

We went there for my son's birthday party. Not sure why we haven't done this sooner. It was great! The server was very attentive. She took care of everything and my son was so excited at all the tickets he got!

I don't know what to say about Chuck-E-Cheese other than it is amazing!! I used to come here when I was a kid and it was great and I have wonderful memories now I get to bring my own children it's even better they have games and you get this like a game pass and you can swipe the cards and you can do unlimited play or by the game, unlimited plays definitely the way to go!! also the pizza is like the best pizza. it's not like authentic Italian Napoli's margherita pizza but it is the best regular pizza you ca

Nice place for kids. Tons of fun and very good food specially the stuffed crust pizza. Usually very crowded and noisy but you know this place is for kids. Advice: look for coupons on internet before you pay you get a lot more fun for your money.

Staff here was great. However, many games were not working, leaving my kids disappointed. I think they can do better.

Love the fact that you can buy an hour of unlimited play. The pizza is very good and this location was very clean. Staff was nice but could have been more efficient. Getting the prizes was a much longer process than necessary.

(I can write whatever I want because your kid is still going to make you go) Maybe it's because I'm old but Chucky cheese was much more fun when I was a kid, they don't even have a germ pit I mean ball pit. Chucky is still as creepy as ever so at least there's that!

Clean, pleasant, just what'd you'd hope.

Good pizza. Games seemed to go down here and there, Especially the ticket counters. Minimal staff around to get help with. Kids had fun though and place seemed fairly clean. Excpect to spend a bit.

The kids always have a blast. The pizza is awesome. The server was awesome as well we had a bday party and I didn't hear one bad thing from anyone.

Great place to bring the kids. Every time I've been there are always machines broken so that's not cool. Don't get the wings because they're super small. Pizza is good but not much flavor. Great location too since its right next to the mall.

This was probably the 1st not so good experience I've had at this Chuck's Cheese, Sunday evening a little bit after 7pm I decided to meet my sister and her (2)kids to hang out CC with my (4)kids. They have lots of fun here, but today was not all that great. I probably counted more then 6games that where out of service, the basketball games were missing balls. Photobooth didnt print, couple of the games kept jamming up the tickets or we swiped our cards and it would add the credits up but the game wouldn't f

My son loved his birthday party. Our host was ready for us from the beginning and took care of everything. She also gave us fistfuls of extra tickets to cash in for prizes. We'll be back soon!

One of the best Chuck E. Cheese locations around. With 2 young children, we frequent this location, among others, but this location is one of our favorites. Staff is very friendly and keeps the place clean and in check.

Very expensive but very fun.

Great place to have family fun . Some machines weren't working and it would be nice to see a sign that says the machine is out of order before kids start to cry cuz the card doesn't work. Overall, salad bar and Pizza were good and served quickly.

First time going to Chuckie Cheese in a long time. On the upside...while over priced, the food was surprisingly pretty good. We had their pizza and the buffalo wings and the wings even had some good spice to them. On the downside, there were a ton of machines that we were unable to use, as either they said out order, or the scanner was not functioning to read your credits. Additionally, i came across machines multiple times that were out of tickets and had not been refilled. They need to better keep up

We had a great time throwing my son's birthday party here! Staff was super nice and helpful. The food is good. Facility was clean. Definitely recommend!

Well maintained and clean. Staff always has a smile which is big. Food is well..Chuck E Cheese food, you know what you're getting. More games than 'rides' but they are rarely out of order!

Fast service at counter's. Children have a ball and parents too. Love the stamp security idea at the door. They need to be a bit faster cleaning off tables after guest leave

The day we went, there were several adults playing the games and competing. Some of the stations didn't work. Over priced in my opinion.

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”

Why are arcade prize games so exciting to play?

Arcade prize games are a thrilling highlight in 2025! Claw machines, skee-ball, and ticket-redemption games like basketball offer a rush of skill and chance, with rewards like plushies, toys, or electronics up for grabs. Modern machines feature vibrant lights, digital scoreboards, and responsive controls, amplifying the fun. The lively arcade atmosphere, with cheering crowds and buzzing energy, makes every win feel epic.