Chuck E. Cheese

We had a birthday party for my nephew. They screwed up the reservation, the service suck. Food sucked and very expensive. The salad bar $11.99 and is the worst salad bar ever. Had lemon pepper wings they sucked. The employees are rude, no nothing, not helpful at all. Peter Piper's next year. Chuck-E-Cheese was a waste of money.

Brought the family here for lunch! The customer service was great! It was not too busy, but the atmosphere was perfect. Ordering was a breeze. When the food came out, it was hot and fresh! The entire family enjoyed it. The kiddos loved the hour passes they got to have fun with the games and arcade. Thank you Chuck E. Cheese for making the kids day!!

Took our 5 year old and he had a great time! The pizza was good, the games are kid sized and plentiful and the trampolines were a big hit! Chuckie Cheese makes an appearance and dances with the kids. Way cute for little people.

OK, let me start off by saying we got here at 10:55 and I know it Opens at 11, but we are just come back from the playground. We waited and waited and waited outside, but Doors were locked and lights were off. There was an employee in the car that says that the manager didn't show up and she was calling the general manager to open. So finally, he shows up and has the nerve to get annoyed with everybody when he really should?ve bought us all pizza. There were three other families there waiting, and he was su

This is the "better" Chuck E. Cheese. The one on Wyoming is ick compared to this one. The pizza here is FIRE. The manager is super kind and helpful. The only thing I can say that is negative is that the Chuck E. Cheese mascot is lame. They definitely seem like they hate their job.

I took my 3yr old & it was our 1st time visiting Chuckee Cheese. We walked in and already had lunch so we only wanted to play games. Nobody was there to greet us but and it not hard to figure out how to pay for a play card at the machine. We stayed under an hour and had a great time. When we went to leave we were stopped by a girl who was flashing a black light in my son's hand. I asked what she was doing & she said we were supposed to get stamped upon arrival and was visibly upset. I explained we've never

Aside from the sub par food, which is still unnecessary for these types of kids places, the place is clean and most everything works. Fun environment and workers are really kind and helpful.

Food was good, and service is great! The atmosphere is good but the problem is that some of the games lack the full experience, example is that the football game has one football instead of 4 so you miss so much time waiting for it to come back and sometimes it gets stuck. The bean bag game only has 2 bags. The skeeball is mixed one lane has 10 balls another has 6 and one has none. One of the shooter game doesn't work and only shows ads on the screen. Also most of the games give a max of 10 tickets even be

Myself and 2 of my children got food poisoning after eating the pizza here. It has been 48 hours and I'm still feeling sick and have diarrhea. DO NOT EAT HERE!!!

Very clean and well spaced games; plenty of room even when there's a crowd. The staff is attentive and the managers do a great job. The prices are affordable and it's a great option for an indoor party.

The place was busy with several birthday parties. The employees were overwhelmed and short staffed. My kid was trying to play skeetball but thier machines were down. I told two employees and neither were willing to help.

We wanted to take our 3yr old granddaughter some place that her father enjoyed as a kid (20+ years ago). My, how things have changed. They don't have the characters on stage anymore which I was OK with (they always scared my kids). The atmosphere was fantastic, my granddaughter laughed and played the whole time. There were only 4 kids in there plus adults. The pizza was awful. My order was simple; medium pepperoni with 3 drinks plus the $18 game card. It was like they ran out of ingredients for the pizza.

Customer service here sucks!! One of the little girls that was working the cashier side was so rude. She accused me of stealing a card off the display when my husband had found it on the floor by the games. And when we went to go get our prizes, I asked her to checked my card-she rolled her eyes at me and when my friends finished getting their stuff I was then ready to get the toys for my son and she walked away. I had to look over an be like ?excuse me, we weren't finished spending our tickets?.? She then

I would have been happier if my kids could have gotten the slinky they each wanted instead of being told that there were no more because the cases are locked and the employees cannot get into them, pictures show there were a lot, they just can't get them. Fair amount of the games were not working for the younger kids (I had a 5 year old with us)

Food is good but we use the gold pass 50% off coupon. We otherwise wouldn't order food. David the manager is really nice, and we appreciate his attentiveness to the store. Gets kinda crowded sometimes with the parties, but most of the games work which is nice. HOWEVER, they removed some really good games for a jump zone that's honestly kinda sucky. Oh well :4. Sometimes the store is staffed with two people on slow nights, but still nice for the kids.

Came here on a Monday to let the kids play and eat pizza. Took 45 minutes to get the food and when we finally did get it everything was overlooked. The giant cookie was burned. It was supposed to be 8 pieces and got 2 big pieces that looked horrible. Went and asked for cheese and pepper for the pizza and was told that they were out. A couple of the machines were telling us to talk to the staff for support but when we did they told us they couldn't do anything about it. Staff wasn't very friendly. Will NOT b

Without the old animtronics i guess chuck e cheese community is failing pls return rhe animtraonics pls

You don't come here for the food, but it's not bad. I really love taking my granddaughter to this location because they care about ensuring everything is sanitized. Every time we have gone, I have seen someone sanitizing the machines at least twice during our visit.

Second time going to a birthday party here and it was fun. Some of the games don't print out the tickets so just make sure it is working properly before your child swipes their token card.

I love the option to buy time and not the number of coins. Pizza is Pizza! ?? And playing the arcade is always fun. They were short-staffed and had to wait a bit to cash in tickets.

Without a doubt the most horrible service I've ever recieved, every single part of our party was 30+minutes late (out of our 2 hour party) they did not give us any additional time at the table. We ordered food that never came, then after we told them we no longer wanted it they gave us something we never even ordered. We also never recieved the goodie bags and had to ask about them, and they said they were out and would give us tickets. Every time we had an issue the manager was rude and would talk over me

They had fresh salad fixings and plenty of fresh fruit options. I enjoyed the healthy options at the drink fountain. My grandson loves the water toys and the motion rides! We bought the pass for 2 months! We go often!

I took my niece on Easter Sunday and she had a blast! The staff was great! My niece got to see Chuck E. Cheese and she got to dance and get a photo! Thank you to the staff!

These reviews are wild lol my family and I enjoy this place. The employees have no control over the new remodel and what was taken out. The manager is a very nice lady and her crew is just as great. They are accommodating and attentive. We were there at almost closing time and the salad bar was still full and super fresh, our pizza and cheese bread was delicious. They stayed to make sure my kids were able to play their whole play time and didn't rush or was rude while they picked their prizes. My kids have

Birthday celebration here feels a little rushed but the employees are very nice and helpful. Tables could use a decent wipe down in between but it's a great place to let the kids have fun.

It's entertaining enough for very small kids 2-6, but that's about it. The staff was understanding and helpful, when our cards failed to work. It's fine... just fine ??????????? The remodel makes everything seem cold, lacking the animatronics makes it less engaging, and without any kind of play structure (slides, climbing net,etc) kids just look at screens and push buttons.??????? An app on any phone can do as much. All the games use cards to activate them, and you don't get physical tickets. No tactile ple

We hadn't been there for years. It's a really nice place for young kids. The kids had so much fun and then they sat sown to eat pizza. On some of those games I think they should last a little longer. You're playing and by the time you know it, the game is over. I have never liked the fact that you have to waste alot of money just to get a nice toy. You know they buy them in bulk and they don't pay that much for them. Sometimes the kids want something, but they don't have enough tickets for. I wish t

Ex employee here slot of things went wrong with this visit. Sadly the deal breaker that made me post this is the bugs in my food. Half the games were broken they used packing tape for long term solutions as a repair. LCD screens flickering and the pizza wants proofed correctly it was thin thus causing it to over cook in the single pass it made in the oven. Dont take your kids here or give them their money until corporate cleans it up. Top it off manager was jus thg hanging in the lobby with friends visiti

Cool place to go for fun. We went for a kid's birthday party. Staff was friendly and very up beat with the kids. Pizza was good?? Loved the all you can eat salad bar ?? The chocolate chip cookie in the pan was yummy warm and chocolate chips were melted ????

Service was horrendous. First off the whole team is teenage girls, which I tried to give slack to. First jobs are tough. We had a bday party of 11 kids and 15 adults. They were so behind on everything. They didn't give us our cups or food until we asked multiple times. The hostess rolled her eyes at us and gave us attitude. The manager was no better and was just as rude. I understand it's busy and they're young but there's no reason to get upset, leave the register and then get on your phone in front of me

Had my sons birthday party here. At 28.99 a child, I definitely expected the service to be a lot better than it was. Hostess kept rolling her eyes when asked for anything, when I spoke with manager he was no help and just told me she's young and it's busy. I worked at Chuck e cheese as my first job, and I would have been reprimanded or fired for rude behavior and the managers definitely would have been apologetic and taken some action to correct the issue. This was absolutely not the case here. After spendi

Had my grandson birthday party. It was great, very attentive. Kept everything on course and took control of all the chaos. Had all the kids get cards to play all the games. It was great. Our server did great with all the last-minute requests with no hassle. Great job.

I would give this a 1 star but the assistant manager David was very kind. We had a birthday party reservation, when we arrived, the table was not prepared and we had no idea where we were supposed to go. The host of the party was not very friendly and not attentive. They got our order incorrect and then tried to charge us extra for their mistakes. Cake was supposed to be served at 1145 and did not arrive until 1230. Everything from the birthday celebration to singing happy birthday was extremely delayed, le

This is the worst place to have a birthday party. They charge you so much for service that is awful. I had a birthday party here and paid over $300 for the mega fun package. They didn't give me all I paid for and they did not include everything the birthday package had. When I asked about why I didn't get everything the package came with the manager who's name is Ruben was very rude and replied with "I'm sorry we were really busy that day" He took no accountability and pretty much refused to make it right.

So many games dont work! Food is quantity doest fit the price.

Honestly if there are reservations you should not allow everyone else to dine in. Very crowded and unsanitary

When planning a birthday with all the chaos it's hard to compete with other parties present. Alloted time too short especially when running late and coming from a distance. The chucky cheese wasn't so appealingly peppy when singing the birthday songs or interacting. More so some staff made it seem more of a bother even for the birthday kids which is a bummer when the kids are trying to be happy on there special day.

We always have fun there! I just wish they would have a better variety of prizes. They make soooo much money that it is ridiculous. I think they over charge for everything but we still have a blast. Lol the other thing I can say is that the employees do not do anything about crazy,unsupervised children running wild. Not too safe for littles when a kids r allowed to be wild and out of control.

It's what you would expect. Filled with kids having fun! The pizza tasted far better than I remember. It's been a long while since I was at one but, this recent experience was good, they stepped it up a few notches. Our server was very busy, constantly checking on us.

Wow! I am impressed. I have never been to a Chuck E Cheese till my son?s friend invited us for his bd party during the week. It was calm, nice and clean, maybe because we went during the week. The staff were very friendly and helpful. The pizza was delicious as well as the cake. It was my 3/5 years old son?s first time being in an arcade. He had fun!

The pizza is good. I was shocked to see that that stage area was gone, along with a lot of games. It seemed like seating was taken away as well. But overall, the kids had fun and that was the important part. Just a tip, pay for the timed cards verses the points for game play.

Pizza was good. Staff was rude. Manager was very nice. Bathrooms were dirty &toilets wouldn't flush

I had my sons birthday there and was very impressed. The customer service was amazing. All of these people helped my son have a memorable time. Was surprised on how good the pizza was. Chuck was a champ. Came out and made my son light up. Thank you to the person that does that job. You are appreciated.

Came on a Sunday when apparently they have nothing but highschoolers working. Worst and most cringey experience ever. Big line for prize redemption with 90%of thr staff huddled in a circle gossiping (we can hear them) laughing instead of trying to help the young man with the prizes. They have fish displayed as a prize in the counter and when I asked to have two for my son, the employee couldn't get it because they were out, but we can clearly see them in the counter. So guess how as a parent, my 4 yr old so

We had a birthday party for my niece here!! The value for what we paid was great!! The pizza was delicious!!! Much better than I remember it being before. My main complaint is that the "party planner" was hard to find and let the info online, she was supposed to be available to us. We also didn't get the Mylar balloons we were supposed to have.

This place is going down hill fast the salad bar was not fresh at all brown lettuce and slimy veggies it was hard to get help cause the crew was not up to full staff. and it was dinner time. Most of the games are not working so you're stuck playing the same games you're better off going to the competition.

Very disappointed not how it used to be. Took our kids for some fun. And HALF the games were broken or not working with NO notes of ?out of order? we spend 100$ on food 1 pizza wings and 1 salad, which they give you one of those food buzzer to notify your food is ready. A hour passed and never buzzed so my wife went to go check and our food was at the pick up for who knows how long because it was already cold. Very disappointed and will not be going here anymore and would NOT recommend!!! And stuff is not

Busy but fun for the kids. My 5 year old got board really quick because the games were limited for her age. The building could use a bigger space to help make it alot more fun, and more games. Short staffed but the employees were helpful. Having only one person at the main register made it very hard to order anything to eat.

While staff were friendly and helpful, it was apparent they are under staffed. It took one hour to receive our food, which was pretty good. Several of the soda options were not functional. The machine to purchase or reload cards was broken and it took a lot of time to purchase one. We were unable to purchase alcohol because staff were not of age and the manager was no where to be found. The kids still had fun and it did look clean.

Brought my two kids here because I thought it would be way cheaper than main event or Dave and busters. BOY WAS I WRONG. I bought two 30 minute play passes, a medium pizza, and one drink and it was $63! Once we sat down my kids decided they wanted some water. I went to the counter and asked if we could have two water cups. The lady told me they didn't do that anymore and that if I wanted water I had to purchase a cup. I told her my kids were very thirsty and just wanted some water not a soda and she still t

Mr. torres, the manager was completely unprofessional. When I came to him with concerns about many of the machines not working he threatened to call the police. I spent about 180 dollars for me and my 2 daughters for game time, 1 pizza, wings, and 1 drink. I will never return. I am sure that manager will get away with this behavior and it's no wonder the facility was empty. I would not recommend this place when half the machines don't work. The pizza is good.

We love it !!! Thank you, it was fabulous... Thank you Andria you were awesome with our mini autistic Chuck E cheese. He had a great birthday... And a great chuck e

To be honest was a waste of money. Paid 15$ for a salad that came out of a bag when for 3$ i could easily done that at home. Pizza burned on the edges no one helpful and bigger was the fact we paid 16$ for boneless wings and received 6 i repeat 6 wings in the basket. Over all we spent over $100 to go be disappointed by food staff and games. Guess we will stick to the mom and pop places all the corporate just wanna over charge and take you to the hole.

Had my daughters birthday party there. Party coordinator was not very good. Disappeared for long periods of time when we needed to order pizza, drinks or needed anything at all. Rushed us to finish the party. Didn't even have time for my daughter to open her gifts. We paid for the party, but DID NOT leave a tip due to horrible service

My son had such a fun time tonight with all of the games and food! The woman who works there who has green hair was working so hard and made the experience such a good one with my little man! I hope she is appreciated and recognized because she honestly knows how to make kids days better! We are so thankful she was on shift tonight, she was awesome! Will be back for more fun and games!

This place is honestly so bad and not worth the crazy money they charge for what you get at this place. We had ordered two large pizzas and they both took for ever and they were not even busy at the time we were there. When we finally received the pizzas, they were both burnt and they both looked so bad and super massy. One of the pizzas was even more burnt then the other, so they said they would remake one of the pizzas. It took them for ever and I think they forgot about us until I went to ask about the r

A lot of the games were broken and took our credits. The games gave very few tickers. I think we purchased the $30 play pack thing. We left with 3 pieces of candy. May I recommend trick or treating off season and six flags Belen instead.

My 4 year old grandson loves this place. All the games worked great. Love that we can get r own refills of Soda. The staff was very kind & helpful.

I had my sons party here. It was great. The staff were attentive and friendly. My party host did everything for me. Because the party hosts go above and beyond between dancing and singing, serving pizzas, and cutting cake, you should definitely remember to tip them! A couple games were broken, but someone was quick to fix them and give us our missed tickets. I'd recommend this restaurant to anyone who doesn't want to lift a finger during their child?s party.

Always very clean, good pizza & salad bar, and friendly employees. A great family time with our 3 year old.

Couldn't redeem any rewards, couldn't give 60 minutes of play after already paying for it, then machine said ?approved? wasn't approved card got charged twice. My mother went to go order a pizza was told machine isn't working young lady at register didn't bother to resolve any of the solutions just stood there looking at you til you walked away. Instead of hiring all young adults they should have an actual adult there to accommodate and resolve any issues that they couldn't or didn't know how. Was wanting t

The reasons I gave service 2 stars was because our party started at 5:30 p.m., and the children's food didn't get to us until close to 6:00p.m. and the rest of the food got there around 6:25p.m. they did try to make it up to us by giving us extra large pizzas instead of the large that we had originally ordered. However my guests were very hungry and we had no food. We ended up eating all the children's pizzas to hold us off until we could get our extra large pizzas almost an hour later. And what really bot

VERY Very disappointed, most of the games didn't work. The staff was very rude. We waited for our food over 40 minutes when the buzzer finally went off we went to the pick up window to get 1 pizza and 1 order of wings the employee said ?the order was picked up by someone ages ago? so I guess someone else took our order. we waited another 20 minutes for our food, it was cold and hard my son, my husband and I all felt sick to our stomach after eating I know it was the food. We will never be back. DO NOT WAST

The kids had a blast. The pizza was good Salad was good. The only problem is the games have gotten expensive. And we got shorted some of our play points. I had to speak to the manager and they still did not give us all of them.

Took my kids to this location to have some fun and was thoroughly dissapointed. First of all, this isn't Dave n Buster's, or Main Event, so the bar isn't set very high, but come on. The kid at the register seemed nice enough, and I was too preoccupied making sure my kids were good to realize the scam this guy was pulling. We ordered our food, got the play cards, finally sat down to a semi clean table, and ate. Kids had a good time on the games, and I enjoyed watching them have fun. Got home later that even

They are slow to service. Not mindful/attentive enough of guest needs. They took out the romper sky tube jungle gym about a year ago. Nothing but games now. No physical activities for children. And the $19.00 "Extra Large" pizzas are more like a medium thin light bite. Over cooked and a bit rubbery. ...I bought 2 of them for my daughters birthday party. They seem more concerned with keeping you at the entrance until every last one of you (including your infant) have been stamped and cleared for entry and wh

Pizza, good! Small and pricey, but good. All of the games are old and mostly games of chance. My daughter hit a jackpot, but when we turn in our tickets for her prize, there weren't any good toys to choose from. I hate having to go back, but if someone got a deal on b'day party, we have to. Even when Chucky came out to dance, it was sad and depressing.

We took my 3year old son here yesterday for his birthday. For starters, walking in the girl working the door was so uncomfortably rude! Her facial expressions, and she had a bad attitude. And we've been before and had the same problem with the Same girl. It's not good to walk into a fun place and be greeted by that. Then we had our little party. The Chuck E. Cheese mouse that was working last night around 6 was amazing!! whoever they were they deserve props they were amazing! my son absolutely loved them as

Great place for the kids, my grandkids had fun..for $ they ask - half of the games were not working at all or not working properly. The Teen staff are not too kid /adult friendly not once did I see em smile to anyone.. lines get longer as they stand in the back talking.. Pizza took aver 1hr to make,its understandable if they were busy but when theres 2 other families thats a little too much....The older gentleman is more friendlier n helpful n had to do what the other staff wasn't doin register toy sectio

Run by 13 yr olds so service is slow and unenthusiastic at best. Pizza is decent for cheap pizza much better that Peter pipers pizza. Good amount of games for small kids and ticket payout is good. Over all not horrible but not amazing either. Kids have a fun time and that's all that matters.

I am posting 1 star because I cannot go any lower. I work for Door Dash on weekends and got a pick up order from this location. I arrived and asked about the order. No one gave me an answer and they proceeded to ignore me. I kept asking and the girl behind the counter said they were just boxing it up. Several minutes went by and I asked again. She then said it will be 20 more minutes. I waited. 30 minutes went by. I went to the counter and asked again. She and the manager would not even make eye contact wit

The girl in the front was really rude and had a really bad attitude when I needed help with anything. It was my son's birthday, and I wasn't about to let her bad day ruin my son's awesome day! If my son hadn't picked this place, I definitely would have taken my business elsewhere!

The food came out really quick & the games were fun. But the people who took our order & brought our food were SUPER rude. The guy who brought our pizza totally ignored me when I said thank you then when I went to go change my 3 month old baby in the bathroom he was walking in the hallway & almost walked into us & didn't even say anything. It didn't ruin my experience though I expected to deal with little kids when I went.

We love going here only because my daughter loves coming here enjoying games and eating pizza. But we have been seeing bugs crawling on tables, chairs, and ants crawling out of the trash bins. I'm curious if they even clean or spray the place down.

Great place to take the little ones. My 4yr old had a blast. It is kind of small with only a few games and small rides ( spinning tea pot, little train, ect.) But that's what makes it perfect for kids 9 and younger. That's just my opinion although kids from all ages are welcome.

This was our first time to Chuck E. Cheese. Pizza was decent, perfect for kids. Most of their games were working and staff was friendly. We paid $19 for our 2 year old to play 45 games, which isn't horrible.

First time coming here and my family and I entered at 650 I immediately went and ordered a beer first and than points for the card. The person at cash register wasn't old enough to sale me a beer. BY THE TIME THE MANAGER came out it was 7:01pm exactly he said it's company policy and they can't sell me a beer due to it being past 7pm. how's it my fault that they can't hire people older than 21, who can take my money before 7pm. It just isn't right. Should be the time you order not the time the manager choose

It. Was. Horrible!!! They need people with experience to run that place and not teenagers fresh out of high school who don't know what they are doing. Was there for a birthday party and placed an order for my own family. By the time it came out, the party was over. Took my order to go. So ya, I'm very very unhappy. Employees aren't there to work but more like a place to hang out when their friends come in. Needs better management all the way around.

By the time my girls and made it over to the place we only had 20 or 30.mins before they closed and the lady or manager at the front was so very nice! She didn't seem annoyed that we showed up so late, in fact she offered the cheapest way that my girls could still have fun in the little time that was left and even though we couldn't order any pizza she offered us drinks and didn't even seem to mind that my girls waited to the very last moment to pick their prizes and I even think she let them have 1 extra c

We took our grandchildren there and had a super fantastic time! We were there for 3 and a half hours, and time went by very quickly. We're sure to go back again!!

I haven't been to Chuck E Cheese for a while now, but I could say this the pizza got way better, and my kids had a blast playing all the games!

Went last night to enjoy family time and the food wasn't as expected was so expensive and was hard churros pizza was XL and was in smallest sizes ever the I ordered the boneless wings and only got a few for $20 so not worth it to eat there again girl was sweet and games worked good salad bar hard old greens

The pizza is actually pretty good the service was decent I wish they would have picked up and wiped the tables a little more often during our stay. All the kids machines worked. I think the slow service was because they seemed to be a little understaffed. Not really the employees fault. For a Saturday it was really surprising to see them with only a few employees.

THUMBS DOWN: Took my son and his younger sister there to celebrate his 5th birthday on March 10th. We only went to play games. I liked the security measures taken by the employee at the entrance (stamp #'s used for verification). It was probably the most impressive thing about this place. Some of the games were entertaining and appropriate for my children's age, but most were not. There were probably a half a dozen games not even plugged in. I was turned off that they serve alcohol in this establishm

Here for a 4 year old birthday party the games are great the stuff is excellent the food is Chuck E cheese food it's improved a little bit but not much my biggest gripe is the temperature I swear you could feel hot air blowing out of the vents coming from the ceiling the only cool part of the whole place is to the right or I guess it's stage right where the Old Stage used to be where the birthday tables are those tables themselves to have the air conditioner hitting them all the other places in the facility

Staff members are very untrustworthy and are not honest. My Son had 601 and the women advised him he was done getting items at the shop . He got a candy which waS 150 and stickers minecraft which were 60 my child had more money left over to spend and the women said he was done little did she know I was watching everything. After I went to assist she apologized and gave him his money's worth of items.

Usually clean. Good customer service. my three-year-old daughter has a blast here. I wish they had tunnels like the other locations. I really like that Chuck-E-Cheese offers sensory play for autistic children! Super cool!

Had reservations - granted it was Saturday afternoon and expectedly busy - but even with reservations was asked to wait and no one ever came. Finally seated our party which began 25 minutes late into our 2 hour allowed time. No appeasement was offered of any kind. With the rush business on a Saturday they were understaffed. A bit chaotic. Kids working there were kind and did their best but need more management visibility. Once we were attended to the party was good. Multiple games broken and not being servi