Captain's Auction Warehouse

Captain's Auction Warehouse

Reviews Summary

Overall, reviews are mixed but lean positive, with many praising the wide selection, helpful staff, and fair auctions. Multiple 5-star reviews highlight great experiences with purchases, shipping, and customer service. However, several 1-star complaints cite broken machines, poor communication, and unprofessional behavior, including accusations of ghost bidding and damaged goods. The majority of negative feedback centers on reliability and post-sale support, while positive reviews emphasize the fun atmosphere and trustworthy transactions.

About This Listing

Has Arcade Cabinets
Has Pinball Machines
Good for kids
Has Prizes
Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

What to Expect from Pinball Tables in Arcades

Step up to a pinball table and dive into a vibrant, hands-on experience! Modern machines, like those from Stern or Jersey Jack, feature dazzling LCD screens, immersive themes (Star Wars, Stranger Things), and dynamic soundtracks. You’ll use flipper buttons to launch a steel ball, aiming for targets, ramps, and bumpers to rack up points. Each table has unique missions—hit specific targets to unlock bonuses or multiball modes for high-scoring chaos. Expect tactile thrills, flashing lights, and a lively crowd vibe, with tables rewarding skill and quick reflexes. Perfect for casual fun or competitive play, pinball delivers timeless arcade excitement in 2025.

How Arcade Prize Games Work

Dive into the excitement of arcade prize games! Expect claw machines, skee-ball, whack-a-mole, or basketball challenges where you test your skills or luck to win tickets or prizes directly. Claw games require precise joystick control to grab toys, while redemption games reward accuracy with tickets to trade for plushies, gadgets, or trinkets at prize counters. Modern setups boast colorful displays and smooth mechanics, blending nostalgia with fresh fun. The thrill of winning and the vibrant arcade vibe make prize games a captivating draw in 2025.

Features

Has Arcade Cabinets
Has Pinball Machines
Good for kids
Has Prizes
Wheelchair Accessible

Contact Information

Address

4421 E La Palma Ave

Anaheim, California 92807

Hours

Monday 9AM-5PM
Tuesday 9AM-5PM
Wednesday 9AM-5PM
Thursday 9AM-5PM
Friday 9AM-5PM
Saturday Closed
Sunday Closed

Customer Reviews

We picked up two games for a buyer. The staff were friendly and efficient. It was amazing to see how many different games they had. Very cool place.

What an amazing experience from start to finish. I bid online and it was very user-friendly and easy to do. The auction itself went at a good pace, I never once felt rushed. The live recording showing the machines being used helped to fully understand what I was bidding on and the condition of the equipment. Elizabeth was extremely helpful after the auction with payment and processing. At the time of pick-up, the staff was extremely friendly and helpful. Wyatt was able to help in loading all the machines, a

Worst place to deal with. An unforseen circumstance came up with my child and asked to cancel transaction. We'll they canceled and blocked my account, because all transactions are final and they don't care what else happens in their life. Horrible company and don't recommend doing business with them.

It's a place where you can buy pinball machines, get them repaired, or just have a lot of fun playing. They have a quarter machine, and most games cost between 50 cents and a dollar to play. They also host tournaments.

Great location with extremely nice and knowledgeable staff

Captain's auction is always great to me. Good bids for my equipment on selling and usually manages to get me a good price on the stuff I'm buying everything is powered on so you can see if there is any faults with the games. Great and fair place to do business with. I highly recommend them above many of the other auction houses I've been to. Very glad to see they survived covid. Luckily I only live a couple of miles away, so I don't have to worry about crating and shipping.

This place is awesome. They have every video game under the sun. I felt like a kid again. The staff was really cool too

I'm not sure why people are butt hurt over losing an auction. This is the place to buy equipment. From operators and collectors (I'm both). I've seen several other online auction sites that do not have video, nor do they even attempt to be honest with you. They just tell you that you gotta come in. Well, for plenty of us, that's not possible. I've purchased 7 games and some monitor pcbs from Captain's and everything they have shown in the pictures and video (day of) have been spot on. Remember, you're buyin

I've been a long time participant at the auctions at captains. I've won majority of the games I own from here and have never had any problems. This time however was down right bad. I went to pickup a machine that I won from the auction. I am unable to physically attend the auctions due to my work. The item I won was marked as not working but there was a post-it note on the machine that stated what was wrong so I knew that could be repaired and placed the bid. When I picked it up and drove home which is abou

Bought some games and had them shipped across the country. Very well crated and protected for shipment. Very pleased with their customer service. 18% buyers premium, and 15% sellers fee is the biggest struggle with me. I wish they had a business to business rate and or a cap. However superb communication, and customer service. Awsome to have a market place to see ACV and bid for coin operated equipment.

Great, helpful and friendly staff. Fun to go even if you don't buy anything. Bidding online along with their live video stream is easy and efficient. No complaints here, great place to go for some arcade awesomeness!

Be aware of this place Very arrogant and rude staff. They have damage my pin while wrapping and blame shipping company. Damage was done on the inside of the wrapping

Great place to play pinball! Games work well, prices are fair. Lots of competitions throughout the week and some weekends.

These guys are great! Purchased SEVERAL arcade games from them both on an auction online and at their shop. Great prices and fantastic selection.

Beware! This auction company utilizes ghost bidding to increase the bids regularly. Most the machines they sell don't work or they break to get into them. They will lie, cheat and scam to sell their garbage. I bought 20 machines and only 2 worked. If you are foolish enough to buy from this company you will regret it, that's a guarantee.

This is a scam company I bout 10 machines and only one work wasted 7k if I was anyone thinking about going threw this company I hope you don't need the product or money you will lose dealing with these scum

Careless with their customers. Unpolite, unprofessionnal. I have tried to contact them. They read messages but dont care answering. I am very disappointed.

Friendly staff did a great job helping me load up my purchases

Great place and good service. Purchased an arcade game via their auction.

Got an ITG boxor here for cheap. Staff is nice and it's fun to visit even if you don't want anything.

I have been a customer for several years and always have a great experience. Chris and his staff are great.

Captains Warehouse Auctions specialize in Arcade games. If you need to sell or want to buy, check Chris out, he is a great business man and friend of Dan and Laura Dotson of American Auctioneers and Storage Wars Dan Dotson

Something fun to do. Very clean and air-conditioned. A must for pinball enthusiast

Bought some great deals there and shipped very fast.

very good people, high integrity people and staff, buy with total assurance

Great place to buy and sell arcade games!!!!10 year customer.

Great customer service. The auctions have alot of games.

Not a good or bad review... We paved their lot...

Such a wide variety of fun stuff to buy!!

Always a great experience with Chris and the staff.

Thee go to place for arcade games and pinball machines!

Solid reputable company.

i called and it is the wrong number listed....

Love that Showroom!!!!

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”

Are pinball tables still good in this modern age?

Yes, pinball tables in arcades remain a blast. Their hands-on, skill-driven gameplay delivers a thrill digital games can’t match, blending nostalgia with modern flair. Newer tables from Stern and Jersey Jack feature LCD screens and themes like Avengers or Stranger Things, keeping things exciting. Arcades are seeing a pinball resurgence with vibrant scenes and tournaments like IFPA events drawing crowds. Though less common than video games, pinball’s tactile charm and community vibe make it a standout arcade experience in 2025.

Why are arcade prize games so exciting to play?

Arcade prize games are a thrilling highlight in 2025! Claw machines, skee-ball, and ticket-redemption games like basketball offer a rush of skill and chance, with rewards like plushies, toys, or electronics up for grabs. Modern machines feature vibrant lights, digital scoreboards, and responsive controls, amplifying the fun. The lively arcade atmosphere, with cheering crowds and buzzing energy, makes every win feel epic.