Bowlero Richmond

Bowlero Richmond

Reviews Summary

Most reviews praise the friendly staff, clean facilities, and enjoyable atmosphere, with many highlighting great food and drinks. High ratings dominate, citing fun experiences and good value. However, some criticize poor customer service, slow food/drink service, and discrepancies between advertised specials and actual offerings. A few mention issues with rude staff or billing problems. While generally positive, inconsistencies in service and management detract from the overall experience.

About This Listing

Has Arcade Cabinets
Has Food
Good for kids
Has Prizes
Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

How Arcade Prize Games Work

Dive into the excitement of arcade prize games! Expect claw machines, skee-ball, whack-a-mole, or basketball challenges where you test your skills or luck to win tickets or prizes directly. Claw games require precise joystick control to grab toys, while redemption games reward accuracy with tickets to trade for plushies, gadgets, or trinkets at prize counters. Modern setups boast colorful displays and smooth mechanics, blending nostalgia with fresh fun. The thrill of winning and the vibrant arcade vibe make prize games a captivating draw in 2025.

Features

Has Arcade Cabinets
Has Food
Good for kids
Has Prizes
Wheelchair Accessible

Contact Information

Address

6540 W Broad St

Richmond, Virginia 23230

Hours

Monday 11AM-12AM
Tuesday 11AM-12AM
Wednesday 11AM-12AM
Thursday 11AM-12AM
Friday 11AM-12AM
Saturday 11AM-12AM
Sunday 11AM-12AM

Customer Reviews

Cold, wet, rainy night let's go bowling !!Family fun night at its best. We prefer this spot of the other locals due to the fact of how you're able to have your own little nook for each two lanes reserved. .

Just want to acknowledge that I've blown it not bringing my kids to this alley sooner. This place is absolutely wonderful compared to everything around. It's clean, well managed, staff are wonderful and overall it was just a tremendous experience and we can't wait to come back.

I recently visited this amazing bowling place and I must say, it exceeded all my expectations! Not only do they have a fantastic kids game area, but the food was absolutely delicious. The ambiance was perfect, creating a great vibe throughout the entire place. It's not just a bowling alley, it's a complete experience. Whether you're looking for a fun family outing or a memorable date night, this place has it all. I highly recommend it to anyone looking for a good time and a great atmosphere!.

Had such a great time, no issues with lanes, the bartender was lovely

Went on a Friday afternoon following a full work day to visit a good friend working here; I was pleasantly surprised with such an inviting atmosphere, it wasn't quite what I was thinking the typical bowling alley would feel like. Naturally, I found myself at the sports bar, trying a few different drinks while enjoying the music. Per the servers suggestion, I had a margarita. It was the perfect blend of sweet and smooth that I had no trouble with it like I do with regular liquor. I was astonished to see all

Had a pretty disappointing experience with one of the employees here yesterday. My boyfriend and I came in for a casual date night, and despite the alley being mostly empty, we were given a lane that was already occupied by a large family with kids. Since we were planning to drink and didn't want to intrude, I politely asked if we could be moved to another lane. The employee?a larger, older, grumpy gentleman?rolled his eyes and snapped, ?We're always crowded,? even though that wasn't the case. He then move

Al was kind and helpful checking our group in and even throughout our visit. Center looked very clean, food was great and all around looks to in better shape than previous visits. Definitely will be back ??

Went on a Friday evening, Nice set up for 2 lane reservations or when it's not crowded and you can have the seating for 2 lanes to yourself. Limited ball selection without taking from other lanes. Good food, beer, and service.

We came here for the New Year Eve celebration. They have provided 4 hours of bowling, food, soft drinks, champagne, party favors. We had a wounded time. The food was decent. People worked there were very friendly. They gave us two lanes for four of us. We will come back again soon.

As a lighting professional, I had to mention that the orange overhead lighting is a really bad look... Makes it hard to see pretty much everything and every photo of our event looks orange. The ladies that helped our group were very attentive but trying to coordinate the event with somebody based in New York was difficult and the new manager that came around to introduce himself was a little over the top. A lot of up-selling attempts despite the fact that we had to pay for 40 people to bowl and eat, even th

From start to finish, the process of booking our holiday party was seamless and just easy. And in the chaotic environment that I work in, I always value easy and seamless. The party planner Kristin was great with assisting in booking and was quick to respond to every question. She was most helpful. Once I arrived the night of the event, I immediately greeted and introduced to the manager and GM. Both were extremely welcoming and kept a pulse on me and my team all night. They were super pleasant and friendly

We celebrated my best friend birthday party today at this location. We love the atmosphere nice and clean. The drinks from the bar delicious. The manager was great he checked in on us a few time through out the party food was good the music was great a little something for everyone. We stayed and played a few of the games. We would be back soon. 5 star customer service

Had my son's party there ...great times !!!!!!everyone was engaging and helpful and made it smooth ....he was happy I was happy....win win!!!!!!

Very classic feeling. Went with a group of friends and we all enjoyed it. Priced is decent as well.

They and awesome bowling system and lanes plus some fantastic tasting food and drinks. My grandchildren and daughters had a blast and so did the wife and I. Thank you for a wonderful time!!

Update: I reached out to the email that they said to reach out to, twice. Haven't heard back. FYI: the specials listed on the website are all false. They got rid of the old Sunday night special and the website says they have specials every night. Come to find out when we got there that no specials are active now even though they're on the website. Staff were very nice but shared that they cannot use the deals from the website and that they've notified managers about the discrepancy. The deals won't be ena

Super friendly staff. Great time

I love ?? coming to Bowlero!! So glad it's been redone into this! Awesome bar drinks, great appetizers & food! Great kid meals too. Prices are good. Some fun arcade games too & awesome ?? ?? to bowl to. How can u go wrong ??

Have fun here all the time with friends and family. But why am I being charged a tip this morning? When I didn't leave one yesterday. And it's on the receipt. It's crazy yall got your staff adding tips that shouldn't be there

Cheap, friendly service, and good equipment. Food could be a little better and the bathrooms were kinda dirty but overall good spot!

Great place, very nice food, nice staff and very clean????

It was a lovely experience in AMF. Vibrant atmosphere with music and entertainment. Helpful staffs. Enjoyed a lot.

This was our first visit. The facility was very clean and well maintained. The lanes were in good condition, and the staff was professional and courteous! The food was another plus!

I was there Friday the 13th with my boyfriend. Not many people were here. Only one side of the bowling alley was being used. Pretty diverse crowd for the small amount of people. There were couples, infants, and people on dates here. Music was popping, and the cost was fairly cheap. For two pairs of bowling shoes and one game is was about $26. We didn't get any food or drinks so I have no comment on those. I loves the atmosphere.

Wonderful location to spend a relaxing and energizing Sunday evening! The selection of various single-player and multiplayer games will keep you busy while the rest of the team members for the ?main course? (aka for bowling) arrive at the site; whilst, the excellent chef would satisfy your hunger with the most delicious meal options that pair up so well with on tap beer choices offered at the bar. Personally I would like to emphasize that tasting chefs burger with a glass of their hazy on tap IPA is a must

Always such a fun place to go and bowl with friends!! The food and drinks are good, the staff is super friendly, and the prices aren't bad at all!!

Atmosphere is good, bowling was fun, only reason for one star is because the lady who was in charge of the alcohol asked me for a tip (give them gratuity) because she stated "I don't work here for free so a tip is needed" yeah right, if I have to stand in line and come up to you for alcohol or drinks then I'm not tipping. It's also funny how she didn't ask the first 8 people to tip her but when it came to me she ended up pulling this stunt.

Wish they had more healthier food options and that there were fewer balls with deep scratches and grooves but otherwise my family or 12 had a great time the day after Thanksgiving!

Great place to have fun , snacks a little pricey but all in all a good experience

Great experience. Had fun with my own partner and the crew runnin next to us. Friendly environment with frequent and decent specials on both games and concessions

Exceptional Customer Service the food is nothing to brag about

Clean, great music, friendly service from the time you come in until the time you leave..

Very nice, clean facility. Staff was very nice. Our group only bought drinks so can't comment on the snacks or food. We went on a Sunday night and it was practically empty. Will definitely be going back.

Now this five star rating isn't because this place is some fantastic establishment or mind-blowing experience. Its just casual bowling. The staff, however, were amazing. I was there celebrating my younger brothers birthday. He has autism and can sometimes have mannerisms that are off-putting to most people viewing him, particularly when he is excited and dancing or wanting to talk to complete strangers like they're his friends. The bartender was an absolute sweetheart. The gentleman in the kitchen was supe

What a great experience for us and the kids (6 and 4). Staff was very friendly, and the food and drinks were surprisingly good for a bowling alley! The lanes themselves were clean, up to date, and well maintained. We'll definitely be back!

Edit/addition: I booked my daughter's 10th birthday party here for 5/19/24 on-line, called customer support and confirmed the date and time Monday prior to the party. My daughter chose to have pizza and chicken tenders for her party as included in party package. We were very pleasantly surprised to come in and find a table all set up for her party, including table decorations and her name spelled out in light-up letters. All the staff was very nice and considerate. I could not say enough praises for our as

The place was nice and clean, but Food service was super slow, price super high.

We had a nice time!!!

We had a great time. Nice atmosphere and delicious drinks. Service was great and very clean

We had a great time here, but it's expensive! Thankfully, I purchased a Groupon ahead of time, so that made it affordable. The appetizer sampler platter was $26.99, though, which should've been more like $18.99, in my opinion. We got there right when they opened, and all but one of the 4 employees were very nice. The not-so-nice blonde who was in the kitchen acted like she was in a bad mood and couldn't be bothered with. We had seen her outside as she was walking up to the door, and I said hi when I noticed

Staff were welcoming and professional. The manager was incredibly helpful helping remedy issues my group had. Equipment was in working order and everything was clean. Had a good variety of food and drink available. Definitely will be returning in the future.

We visited in 4/18 and the lady at the front desk was so polite and welcoming (I didn't get her name though). Our bartender Mel was an absolute sweetheart. She never once got annoyed with our constant questions or ordering. She's absolutely amazing!! Great staff and such a great time

This place is a complete vibe! We had a blast!

Great fun place. Staff friendly and knowledgeable, food is great especially the French fries.

I bowl in a league on Wednesday evenings here. Of all four Bolero locations, this one is my favorite by far. It's spacious. The lanes are mature and professional looking. The staff is friendly and professional. And the atmosphere is always Electric- not to mention the TV screens around the bar area for sports viewing. There are a lot of stores shopping malls around the alley for shopping convenience. A great spot here in Mechanicsville Virginia

Came here with friends had a great time

Went here with my cousins on Saturday and was treated very rudely by the gentleman who was working the front where the bowling shoes are. He told us it would be a ten minute wait and for us to take a seat which we were fine with. My cousin asked us how he will find us because it was busy and the man rudely told us, ?I'll walk over and find you?. If he said it calm and collected that would be normal, but he said it in a very rude way. My younger sister who was with us wears the hijab so I'm not sure if that

My social club had our Christmas gathering at this location and everyone was so helpful, polite and professional.

Very nice in side. I just have two problems with the layout. When walking to the bowling lane. You have to step down from the main floor. This step Needs to be Highlighted, so people can see it . Especially at night when the lights are dim. They need to remove the arcade from in front of the woman bathroom. There's no room for the people that's bowling and eating at lane 13 thru 18.

The staff was great and the facilities were really nice! It looked like it had been updated not long ago. They have food and a well stocked bar. I would totally recommend a visit if you like to bowl.

I came here on Sunday with a group to celebrate our friend's birthday; the facility and overall experience on Sunday was honestly great! It was clean, had a fun vibe, and the employees I interacted with were very helpful and kind. My issue began when I noticed that two separate charges were made to my debit card on Sunday...one for the correct amount for me and my friend's shoes and games, and another separate charge for $100. It was not "pending", that money is gone from my account. When I called AMF Sunse

Very nice alley! Although it was crowded, COVID-19 regulations were followed. It was about three or four people working, so there was a bit of a wait for everything. However, it was a fun and clean experience! Food and cocktails are great, too!

Not set up well... There were games in the middle of aisles, so it was difficult getting to and from your lane. We paid $18 for a lane attendant ( didn't have a choice), but there was no attendant. The bar was in the middle of the place but required a line that was in the way.

Very peaceful place to enjoy some bowling

Recently went here for a company work function that was planned for weeks in advance. The facility was nice and clean. The shoe check-out was fast and all the shoes looked new. The lanes worked without any real problems. My only complaint is despite having a group party reservation with food ordered weeks in advance, the didn't get the food (pizza, pretzels, pop-corn) or drinks (beer) ready for almost an hour after our party started.

First time going and I was thoroughly impressed. Decent prices and pretty good setup. I only wish it was a little closer to home. Had to come here since the bowling alley near us closed down. Would definitely recommend to a friend and will probably be back in the future!

Very good bowling and entertainment experience. The staff was very knowledgeable and friendly. The bar was short-staffed but they worked extra hard to make sure everyone was served promptly. Nice lanes with plenty of room to hang out at nearby tables.

First time visiting and I was impressed. Food came out quick and was delicious. The entire staff was friendly which was a plus as well. My entire group had a blast! We will be back thanks guys

I seriously have never had such a consistently great experience anywhere in my life!! The staff is great, management is just as awesome. Very friendly and fun atmosphere that you can have your children/family or adult outtings. Great food, great drinks, clean & professional. Even the bathrooms are clean!!!! I will definitely continue to come back as well as recommend it to others!!!!!

Went to this place to celebrate a birthday & the experience was beyond underwhelming & frustrating. The unfortunate part is that this place has the potential to be a nice hangout spot for folks who don't want the club/lounge scene. Everything was going well until the bartender called an individual in our party ?bitchy? for requesting her drink to be remade because her margarita tasted like lemonade. Then when my order was delivered incorrect, and I tried to get it corrected, I was told by this man that he w

Great atmosphere, food, drinks and games! I went on a weekday and there was enough lanes that no one had to wait but small enough to not be overwhelming. They had a few arcade games like air hockey and claw machines. Overall a great experience.

Was really cool spot. We went on a Tuesday & they had two dollar Long Island ice teas. Discounted rates are per person. I will definitely be returning. The garlic parm fries hit the spot too. Can't wait to try other stuff.

My friends and I (group of 8) had the BEST experience at Sunset Lanes. When we arrived they greeted us and had our reservation ready. They were attentive and the price was what we were looking for. Kane the general manager and the staff was great!!!

This place is great! Newly renovated and such nice employees! We will continue to use Sunset as our go to for bowling!

Poor customer service. Kinda an older run down place.

We visit here almost every Saturday. Most of the people at the front desk are very friendly. This Saturday the gentleman with the glasses was very accomodating in helping us with our lane. If we have any suggestions it would be with concessions. The soda drinks need to be properly calibrated.....the right mixture of syrup with soda. A nice feature is free iced water at the counter.

Really fun! Went for my birthday with my friends yesterday! We had two lanes for seven of us and the staff were very friendly!

We went around 10:00pm and it was busy buy not over crowded. We were set up and ready to go without any wait. The gentlemen working the concession stand was super friendly and efficient.

Went here for a corporate event. Service was fantastic. Food was surprisingly good besides the sliders, they were hockey pucks on bread. Everything else was great. Fully stocked bar, new shoes, well taken care of balls. Only a handful of arcade games that were not set up for multiplayer. Fun with a large group of Co workers!!!

????Food was absolutely delicious &flavorful????. Bartender was great made my drinks strong like i like them. The manager however she had a bad attitude ????????as long as you don't need her you'll have a great time

We have enjoyed ourselves both times we've visited. It's a fun group activity or just with you and another. I took my 7 year old son and we had a really good time, just the two of us. Groupon usually has something for them, too. We went for two hours for 19 bucks and it was well spent, considering we played a solid five games and shoes were included. Food and beer wasn't too horribly priced, either!

Although I miss the atmosphere of the old bowl America Bowlero more than compensated for that in every other way. Great deals all week on food and games and the bar tender Thomas was a real professional. Definitely will be coming back.

Great experience. Place was clean and pretty modern/nice inside. No trouble with the lanes or anything. Only downside was that it seemed like some slight understaffing was going on making service extremely slow for drinks and food

My daughters held my 59th birthday here, and it was the most fun I've had in a while! The staff was wonderful and friendly. We'll definitely be back!

My family and I went to Bowlero Richmond for 4th of July and we had a GRAND TIME... It was about 28 of us including children... KJ and his team was outstanding, very friendly and accommodating... We're looking forward to going back soon... The food and drinks were delicious... Great place for family fun... KJ we thank you guys for your hard work and a very clean and delightful facility... Peace and Blessings, Colette

This place has good vibes that will forever stay in my ming as a good memory.

We arrived at 3:30pm and a young lady told us that the lanes were reserved til 5, so we waited and came back. At 5pm, they tell us there's another hour wait. Fine. ANOTHER HOUR LATER, it's 6pm, the crowd is beginning to come in, I approach the front desk and talk to another employee and he informs me that there is a waiting list and that we would have to be on the waiting list ?again?. We played pool right next to them the entire time while we waited for a lane to open.. they never informed us nor put us on

Keep your receipts. The bar overcharges / makes adjustments to your tips.

My boyfriend and I went around noon and during that time the price was 5.99 for the game and 5.99 for shoes..very less crowded..we didn't order food but had drinks and they were very good..we definitely enjoyed ourselves

Always such a great place to go with the family. The employees are always nice and conversationalists. Any Problems or issues with lanes are handled rather quickly. These guys are great to me it's still Sunset Bowling Alley. Bowlero name will take some getting use to. You guys Rock.

I felt terrible for the bartender, she was doing the best she could and it was obvious that you guys were understaffed and she was getting overwhelmed trying to serve all the guests by herself. On that note- Great job Forever, you were awesome! I hope management hires another bartender to help next Tuesday, league night + two dollar night = 2-3 bartenders minimum.

Great place for a fun date night, check first to see if it's league night

This is a much smaller place than other bowlero locations. It was packed, but some lane were empty. We were a party of 6 and the hostess sat us up next to another party of 5 maybe, although she could have picked from 4 other empty lanes. The shoes were okay for me comfy and no smell, some of my friends had stinky shoes. Food was okay, got the nachos and some wings. I would still eat before going there. The drinks were fine, not everything on the menu was available but we managed. Friendly staff, but i th

I was not pleased with the way they handled the Groupon situation or lack thereof. If someone is gracious enough to purchase a Groupon for your business you should honor it regardless if you're open.

Cashiers had HORRIBLE customer service skills. They spoke to me as if they didn't want my business, so I took it elsewhere.

The drinks are good. When I went it wasn't crowded plus. The only I didn't like which had nothing to do with the staff or service... the guest need to control their kids

The staff were pretty chill and awesome. They didn't mind helping our large group find the right size bowling shoes and bowling balls. My only complaint is that the kitchen staff to a very long time to make the nachos and chili cheese fries we ordered. By the time, they brought the food out, we were already halfway through our game :(

We have fun and the prices are better than other places.

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”

Why are arcade prize games so exciting to play?

Arcade prize games are a thrilling highlight in 2025! Claw machines, skee-ball, and ticket-redemption games like basketball offer a rush of skill and chance, with rewards like plushies, toys, or electronics up for grabs. Modern machines feature vibrant lights, digital scoreboards, and responsive controls, amplifying the fun. The lively arcade atmosphere, with cheering crowds and buzzing energy, makes every win feel epic.