Black Hawk Arcade

Reviews Summary

The reviews present a mixed consensus. Many praise the friendly atmosphere, good music, and enjoyable experience, particularly when winning. However, several report negative experiences, including accusations of unfair practices, rigged machines, withheld payouts, and poor customer service. Complaints about cleanliness, unreliable hours, and staff behavior are recurring themes among lower ratings. While some customers feel treated like family, others warn against scams and advise avoiding the establishment entirely.

About This Listing

Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)

Minors may need parent/guardian supervision (policies vary by location)

No gaming experience required - games range from beginner to expert level

Comfortable clothing and closed-toe shoes recommended for safety

Valid ID may be required for certain attractions or age verification

Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons

Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)

Valid ID for age verification or membership signup

Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting

Eat beforehand or check if the arcade has food options

Bring friends for multiplayer games and competitions

Wear comfortable clothes you can move freely in

Avoid bringing valuable items that could be lost or damaged

Check for special events, tournaments, or discount days

Set a budget for games and stick to it

Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size

Popular games may have longer wait times during weekends and evenings

Many arcades offer unlimited play packages or time-based pricing

Some locations host tournaments and special events regularly

Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

Features

Wheelchair Accessible

Contact Information

Address

2420 N Chester St

Gastonia, North Carolina 28052

Get Directions

Customer Reviews

Need to win more keep business that way can't keep taking people money and the community prize let other people win other then the same person all the time

It's an illegal gambling house. Drive down 85 to the real one.

I've never played slots as tight as these. Played almost 100 in each stand up and never had a single free spin or bonus. Biggest hit betting all the way up to 5$ was 30$. Maybe it's going earlier in the day, but I'd recommend just driving another 20 minutes to Charlotte.

They stop you when you are winning close the games down. Make up rules that are not true. Very rude woman working she should be replaced. If you win they find ways to not pay. Just happened Feb 25 to my friend the payout didn't show and he lost his money over $400 they don't know when he will get it or if he will get it. We are trying now to get information.dont play there and get robbed and treated bad on top of it

Great owners and employees wonderful and friendly environment. These people care for others and will be helpful as possible and very understanding. I love them all very much like family.

What a Joke ! This place is a scam. All the folks are shady and seem up to no good! Place is kind of dirty too. Would not go back. Also finally started to win a bit and the power just shut off .......

Great place to have fun any day of the week. Come join me Friday and Saturday nights where I cook down home comfort foods!! (Taco lasagna pictured)

I was playing on a machine there right before Christmas on a Thursday night, machines crashed, but I was advised by staff that they could see my money and I could come get it the next day. Ultimately I was told the server crashed and they only gave me $50. I will never play there again. After the computer crashed the staff could still see my money but then all of a sudden it's gone#rip off

Tried to go a second time and they wouldn't open the door even though it said they were open. Won't go back bad business.

I've been coming here for a while been playing sunflower but now getting back on fish tables and it pays on higher bet hint hint ?? take your money and run.lol when you win of course

Atmosphere nice and staff is friendly, always good music playing. A little too cold ?? at times, but a jacket will cure that.?

Well we drove there to the place and they would not come to the door to let us in at 11 o'clock and the hours that was on the door said that they closed at 2

Parking is a little weird but it's a nice environment. They also offer match play.

Good place to go and win some money or maybe lose some ... I enjoy going win or lose.

Fun place to stop, they had all new monitor screens. Nice clean place.

I enjoy the community prize it seems to be going off a little better

Great experience! Come with money in hand ! Leave with it .

Very friendly atmosphere with great music selection

Don't go there!!!!!! They will steal your money!!!

Fun and feel safe there

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”