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AZ Amusement Pros

AZ Amusement Pros

Reviews Summary

AZ Amusements Pros receives mostly 5-star reviews for exceptional service, high-quality arcade machines, and professional support, with many praising their customer care and reliable equipment. However, some 1-star reviews criticize their claw machines as rigged or ineffective, calling them scams. The majority highlight positive experiences, recommending them for entertainment needs, while a minority express dissatisfaction with specific games.

About This Listing

Has Arcade Cabinets
Good for kids
Has Prizes
Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

How Arcade Prize Games Work

Dive into the excitement of arcade prize games! Expect claw machines, skee-ball, whack-a-mole, or basketball challenges where you test your skills or luck to win tickets or prizes directly. Claw games require precise joystick control to grab toys, while redemption games reward accuracy with tickets to trade for plushies, gadgets, or trinkets at prize counters. Modern setups boast colorful displays and smooth mechanics, blending nostalgia with fresh fun. The thrill of winning and the vibrant arcade vibe make prize games a captivating draw in 2025.

Features

Has Arcade Cabinets
Good for kids
Has Prizes
Wheelchair Accessible

Contact Information

Address

2606 W Townley Ave Suite #3

Phoenix, Arizona 85021

Visit Website Get Directions

Hours

Monday 9AM-5PM
Tuesday 9AM-5PM
Wednesday 9AM-5PM
Thursday 9AM-5PM
Friday 9AM-5PM
Saturday Closed
Sunday Closed

Customer Reviews

At Heroes Pub in Glendale we are absolutely thrilled to have AZ Amusement Pros as our go-to entertainment supplier! Their exceptional services have elevated our bar experience to new heights. From the unbeatable selection on the jukebox to the addictive fun of the Golden Tee video game, every aspect of our entertainment needs is expertly covered by AZ Amusement Pros. Our patrons can't get enough of the variety offered, whether they're challenging each other on the pool table, trying their luck at the claw

the experience I had with AZ Amusement Pros deserved one! Grant and Vince are awesome! Their support and high quality machines are the top notch. Ever since my company switched to all their products our service calls has dropped drastically! I highly recommend!

I ordered two mini cranes from grant at AZ amusements and they arrived in a timely manner. They are also great machines and fun to play! The customer service has been fantastic as well, I needed a replacement part and they overnight shipped it the next day . The golden house I have placed is already getting a lot of attention!

I've purchased many machines from AZ Amusements and could not be happier!

Grant with AZ Amusement Pros is one of the most knowledgeable people I have come in contact with. Any problems I have ever had he has been able to assist me in a prompt manner. I would always recommend them to anyone with their amusement needs.

Theirclaw games are scams after about 20 bucks or more, then you would win that 3 dollar prize on top of that their claws are rigged to make it seem as there's been enough money to play but then dropps the item in purpose. Scam artist at the finest

"We had an amazing experience with AZ Amusements Pros! They are truly the best in the business. Their arcade games are top-notch, and have the most modern and exciting machines in the industry. We were thoroughly impressed with their services and would highly recommend AZ Amusements Pros to Everyone. They get a 5 star rating for their exceptional quality, prices, and customer service. Whether you're looking for party rentals or event planning, AZ Amusements Pros is the best way to go. They are the best!"

Az Amusement Pros, the last word in that title sums it up, they are very Professional. Grant, the co-owner is very passionate, personable and professional in making sure that they meet the customer?s needs and delivering a quality product. I highly recommend Az Amusement Pros for your entertaining needs.

I can't say enough about Grant and Az Amusement Pros! I'm new to the arcade business and Grant has taken the time to answer all of my questions and has set me up for success. The quality of their products is unbeatable!

Grant at Amusement Pro's does amazing work and service. They run the arcade equipment at my location and do a fantastic job keeping up with service and maintaining updated machines. Highly recommended and trustworthy!

After waiting outside of a bar they service for about 20 minutes only to find out the bar wasn't opening, the owners were kind enough to give the kids a play card with some credits. Super nice people and had great conversation when we came back another day and they happened to be there as well. Very nice gentlemen. I'd be happy to do business with them.

Me and my son went here, completely scammed. Claws didn't work at all.

Hi! Is this place an actual arcade to play claw machines or is just to buy claw machines??? ????????? I was wondering because I'm Looking for a place to play claw machines

Scam arcade, doesn't grab or lets go the second you pick up.

Quality equipment and great service. These guys are the best!

Awful machinery, didn't even have grab force.

(Translated by Google) Can't I give less stars? The claws are a scam and they're useless. 75 Thomas Ave. (Original) No puedo dar menos estrellas? Las garras son u na estafa no sirven 75 ave thomas

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”

Why are arcade prize games so exciting to play?

Arcade prize games are a thrilling highlight in 2025! Claw machines, skee-ball, and ticket-redemption games like basketball offer a rush of skill and chance, with rewards like plushies, toys, or electronics up for grabs. Modern machines feature vibrant lights, digital scoreboards, and responsive controls, amplifying the fun. The lively arcade atmosphere, with cheering crowds and buzzing energy, makes every win feel epic.