Altered Reality, LLC

Altered Reality, LLC

Reviews Summary

Customers consistently praise the friendly, attentive staff who provide excellent service and quick solutions to any issues. The VR equipment is top-notch, clean, and well-maintained, with spacious play areas. The variety of games—both VR and board games—appeals to all ages, with staff offering helpful introductions. Many highlight the cleanliness, COVID-19 precautions, and family-friendly atmosphere. First-time visitors are impressed and eager to return, often mentioning it as a hidden gem. The overall experience is described as fun, unique, and worth repeating.

About This Listing

Wheelchair Accessible

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

Features

Wheelchair Accessible

Contact Information

Address

7587 Hwy 72 W

Madison, Alabama 35758

Hours

Monday Closed
Tuesday 12-10PM
Wednesday 12-10PM
Thursday 12-10PM
Friday 12-11PM
Saturday 12-11PM
Sunday 12-8PM

Customer Reviews

Walked in with my daughter and immediately felt welcomed! They told us how the VR system works and invited us to sit and play some board games. They were so genuinely nice and included my 5yr old in everything while teaching her a game as well! A great place with a profound sense of family and community, we will definitely be regulars now??????????10/10!?????????? UPDATE 08/24: Still such an amazing place and still go 5 days a week! Had my daughters party here and she and all her friends loved it!

This is a great game store! They have tons of unique board games and an awesome library of games to rent! Also the only place I know you can play Crokinole! Definitely stop by!

This place is so fun!! And the customer service is excellent! I've done two birthday parties here for my son, and he keeps asking to come back. It's a great party option for kids that love video games and VR. Plus, you don't have to deal with the crowds like some other gaming venues. Five stars all around!

As a VR enthusiasts for 4 years this place looked amazing for people just starting such a new genre of gaming and wanting to get into what vr is really like. I 100% applaud this place, staff was very friendly to me and always made sure thier customers were in a good space to fully enjoy Virtual Reality. The vive pros that are used are kept in good conditon, tv's for friends and family to enjoy watching thier loved ones have the experience they'll never forget. I hope to see more in the future with what this

We took my 14yo son here for his birthday. It took a minute for me to understand the VR controls but the staff were really helpful and once we were playing the time flew by and we all had so much fun! There was also a great selection of board games in the back that were free to play and free popcorn. We'll definitely be back!

Always feel welcomed and very knowledgable of the games!! Love this place to buy and play games

The staff was very sweet and helpful. It was only $20 for an hour and it was definitely enough time for my son to get all of his energy out and have fun doing it. I loved it. I definitely recommend ??

They have room to run 5 VR machines at once (for parties), tables to play card games or board games, and many different games for sell!

I've been seeing this place and wondering what the deal is, and man is it worth it. If you want to learn and play new board games, come here. They also have so much VR space, and full setups, but that's not even the best part and that alone is completely unique. The owner sat down and learned a board game of our choice with us before we bought it. She's awesome, the game was awesome, tons of table space, we even had to get up and leave and they watched our stuff. We came back and painted the minis on site a

Tons of games, helpful staff, fun environment, and just an all around good time!

Fantastic game store and virtual reality play center with an energetic and positive staff that actually interact with you when you walk in their door. A refreshing change from the private club atmosphere you experience when visiting most "game stores" in the greater Huntsville area. Cora, Grant, and Susanne (sp?) were gracious hosts of the Altered TCG Roadshow event on August 24th. I would highly recommend you check them out for Altered TCG organized play and community. They even have a robust and varied

Love this place! Great selection of VR games and FREE board games in the back!

Great place to hold a Virtual Reality party or test out a plethora of VR titles. For an escape from reality without headsets and earphones, there's plenty of tables in the back to play card or board games. There will be a couple of games ready to play that staff will gladly provide an introduction to rules and mechanics of play. Outside food and drink are welcome. There is a private party room with a fridge as well.

My expectations of this place couldn't have been more wrong. I have two lovely ladies here, and they are HANDS ON in teaching the kids how to play these games. They are right next to every person here on how to use the controllers, how to grab stuff in game, how each individual game works, if the kids want to switch games (because kids). They're cool with frustration, they're incredibly patient. They have comfy benches and viewing screen for the viewers. And snacks. Honestly, 10 out of 10. This place is

Boyfriend surprised me with a trip here yesterday and I absolutely LOVED IT! The staff was so kind and guided us through each game, but still gave us space to feel like we were in a room by ourselves. The game selection is large and they have waters too. We saw them disinfect everything after the session too. Highly HIGHLY recommend!!

We took some youth there last night for a Church activity, and I will definitely bring the whole family back! I've never done VR, and it was the coolest thing! Their tech is superb, and the cleanliness and professionalism was 10/10. We traded out youth at 30 minutes and the cleaning was awesome. They use UV light (can't remember the exact kind of UV light) for the headset, and it was all 100% perfect. Be careful, however long you plan to be there, the second you leave you'll want to go back! They have 50 ga

Great place to have a board game party, VR Party, or a DND game!

Took my 11 yr old son and 12 yr old nephew here today for my son?s birthday. Staff was so friendly and helpful. Great place to go if you're looking for something fun to do with kids, family, or just adults. So many options to choose from. Everything was cleaned prior and after. Staff wore masks, gloves, and checked temperatures at the door. Very clean, safe, and great for social distancing! HIGHLY recommend!!!

This place is great. They were extremely welcoming and made sure all health standards were followed. The game selection is amazing and really fun. Much better selection than any other virtual reality store in Huntsville and just an overall fun experience. Honestly it helped me forget COVID for a even a little bit.

I took my daughter here to check it out for an upcoming birthday party and she loved it. She knew exactly what she wanted to play but I didn't. The nice thing about that is you can choose from different games in your allotted time. The owner and staff were great and the controllers and headset were top notch.

Took three teens 13-15 and signed up for 1.5 hrs. They did everything from flying to combat operations and all had a blast. I did a round of "Affected: The Manor" a horror based game. Needless to say it was exciting. My wife laughed at the videos... The staff was super courteous and fun. Will be going back again. Recommend for a good bit of fun.

The facility is brand new, so all the equipment are new also. They use HTC VIVE headsets and controllers that are wired to the ceiling so there's minimal cord confliction. When you're renting a station (out of the 4 or 5 available), Susanne and Bryce assisted my brother and I with making sure everything was comfortable and adjusted properly for an unhindered experience. The headset and controllers felt clean, so it would be safe to assume they're properly maintained. There's adequate spacing to go with virt

Awesome place! Brought my son, it was about $36 for a hour which is a long time when playing virtual reality. He loved it and already asked when we can come back. I was worried what I was gonna do for a hour while he played. I laughed the whole time, it was fun for me too. Recorded him playing so I can show him later. We're definitely coming back.

Amazing staff, the few expected multiplayer connection issues between my sister and I were quickly solved and they even added back the time letting us play our game for the full hour. The headsets felt great and fit perfectly on my head, the cord that comes out of it hangs above your head so you have a full unobstructed 10/10 area to play in. Overall great experience!

I don't see how this place isn't packed?! I took my two neices and nephew (ages 13, 11 & 9) and we all had an absolute blast! The two ladies working were SO helpful and polite and definitely knew exactly what they were doing. We will definitely be going back ASAP!!

i don't have any photos and it's WAY too late for a review lol, i last went here in 2021- but i do remember how fun it was! my very first experience with half-life, and ever since i've been here i've been craving for more lol. one of the best vr places in my opinion, although it's the only one i've been to-- but there was plenty of space to play and move around in, the staff was SUPER kind helping me out and it was overall a good time!! p.s.: if you don't mind me asking, what model vrs did you guys use? i'

Great experience! Large selection of games with multiplayer options and friendly staff. They have precautions in place for Covid-19 safety compliance. I felt safe knowing that they check everyone's temperature at the door and sanitize the stations after each use. I'll be going back.

This place is awesome for all age ranges! If you are worried about not knowing what to do - no worries because the staff is super helpful and friendly! There is no way you can visit this place and not have a great time! My 12 year old nephew and 11 and 15 year old nieces all loved it and cannot wait to go back!

If you've never done virtual reality gaming before, you have to try this! It is so much fun. There are a ton of games in different genres, and the staff could give me the basics on all of them. I also watched them sanitize everything after every session. At first I didn't understand the pricing, but after learning they have to pay by the minute for every game being played (something about commercial royalties?) it makes a lot more sense. Love it, and plan to be back as often as possible!

This is a hidden gem!!! Awesome place for a break from reality. They are making sure to keep everything nice clean and sanitized; like really sanitized with a UV light and all. My husband and I enjoyed. We will certainly be back.

This place is absolutely amazing!!!! The staff is very friendly, patient and has the best customer service. I took my sons and my brother and they had the best time. They have not stopped talking about it. We will most definitely be going back.

Excellent service and very friendly owner. She certainly knows her video games and has a passion for them. I'd honestly kill for a job like that. The only negative about the place wasn't their fault, and that's that apparently beat saber's commercial license was pulled so my date and I weren't able to play that together.

Great place that had both single and multiplayer games for our group to try out. Staff was friendly and helped us setup and choose our type of experience. Would recommend for anyone interested in trying out VR for the first time or looking to try out some games you may not have.

Fantastic experience and great selection of games. Staff was super friendly and helped us get acquainted with the VR experience. We will be back for sure.

I brought my son here for an hour session and his first question afterwards was when I could bring him back. The facility is very nice with helpful staff, plus there is a wide variety of games. We'll be back in the near future.

Took our 3 boys here for the first time last week and they loved it. The owners were very nice and accommodating. Will be back.

They did a great job with Safety measures and disinfecting, and the headsets worked beautifully! The staff were very helpful and friendly. Highly recommend!

What an awesome and fun experience! And such nice and helpful owners! Thank you so much for providing such a cool game with so many options! There's something for everyone?s taste. 10/10 recommendation!

My whole family had a great time there! What a blast. We will be returning

Had a great time here, played multiple games and enjoyed them all. Staff was very helpful and polite as it was my first VR experience.

Had a great time gaming here

I gotta say, first time and I'm impressed, very polite staff, kinda pricy for times but I seen worst and they are fair, the games are limited but some are fun, sometimes there are technically issues but they be sure to pause your timer so it doesn't go to waste and they go through the effort to try to fix the problem and they make the experience as realistic as possible for the best experience, would recommend trying it again

This place is AWESOME!! If you haven't tried this yet, you have to get here! They have so many different options for virtual experiences. I did the nature walks and it was so beautiful!

Took the whole family there and had a blast. Staff very friendly and kind. Cost was very reasonable. Will definitely return.

There are 5 VR sets. Go to the website and book your spot ahead of time. There are monthly subscription options and options for birthday parties.

A little pricey, but worth it if you don't plan on spending 500 bucks on your own vr set and even more on your own pc. It's reasonable. I would recommend Superhot.

We had fun! brought both girls in for a fun session. Will be back to do it again.

Took my nephews for a Bday present. Everybody was nice and safe. 10/10 will go again.

A cool space for VR games that you pay by the hour. Also a nice place for board games and board game enthusiasts

Love going and learning how to play board games. Nice large area and perfect for group board game mania and virtual.

100% recommend this place. The staff were very attentive and professional. Everything in there was neat and clean.

This was so much fun! The owners are wonderful! We will be back over and over again!

Great customer service & great variety of games. I would most definitely go back!

This place is lit!! I'm coming back every time! It was so REALLLLLLLLLLL! I love it!!

Amazing staff, amazing games, amazing experience

Our first time coming and we enjoyed our self we will be coming back again shortly ??????

Definitely will be back, cool games and even cooler staff!

Love the arena, very spacious and clean.

Best spot in town frfr...everybody pull up

It's a good time. Would recommend.

Friendly, helpful staff. An awesome experience

We had an absolute blast

Amazing experience with helpful staff.

You gotta try this. Amazing!

Good selection of VR games & board games

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”