Back to Directory
Action Jackson Amusements

Action Jackson Amusements

Reviews Summary

Most reviews are highly positive, praising excellent service, professionalism, and reliability, with many long-term customers recommending the business. However, a few negative reviews cite poor customer service, unresponsiveness, and concerns about rigged equipment. The majority highlight satisfaction with technology, responsiveness, and overall value.

About This Listing

Has Arcade Cabinets
Has Pinball Machines
Good for kids
Has Pool Tables
Has Prizes

Who Can Play?

Most arcades welcome all ages (some may have age restrictions for certain games)
Minors may need parent/guardian supervision (policies vary by location)
No gaming experience required - games range from beginner to expert level
Comfortable clothing and closed-toe shoes recommended for safety
Valid ID may be required for certain attractions or age verification
Groups and parties welcome (advance booking may be required)

*Note: Age restrictions and policies may vary by arcade. Check with your local facility for specifics.*

First-Time Visitors

First-time visitors may need to sign a waiver or register for a game card. Staff are typically available to help explain games and provide tutorials. Some arcades offer newcomer specials or free play sessions to help you get started.

Common Restrictions:

Age-Based Some games may have height or age requirements for safety reasons
Capacity Popular games may have wait times during peak hours

*Note: Policies vary by arcade. Confirm with your local facility.*

What to Bring

Cash or card for tokens/credits (some arcades are cashless)
Valid ID for age verification or membership signup
Phone to capture high scores and memories (check photo policies)

*Note: Payment methods and requirements may differ by arcade.*

Preparing for Your Visit

Check arcade hours and peak times online before visiting
Eat beforehand or check if the arcade has food options
Bring friends for multiplayer games and competitions
Wear comfortable clothes you can move freely in
Avoid bringing valuable items that could be lost or damaged
Check for special events, tournaments, or discount days
Set a budget for games and stick to it
Stay hydrated, especially during long gaming sessions

*Note: Tips may vary by arcade type and location.*

How to Get Started

Most arcades accept walk-ins, but call ahead during busy periods or for large groups. Check for membership deals!

Other Helpful Info

Most visits last 1-3 hours depending on games and group size
Popular games may have longer wait times during weekends and evenings
Many arcades offer unlimited play packages or time-based pricing
Some locations host tournaments and special events regularly
Prize redemption available at many arcades - save your tickets!

*Note: Policies, pricing, and features differ by arcade. Contact your local facility for details.*

What to Expect from Pinball Tables in Arcades

Step up to a pinball table and dive into a vibrant, hands-on experience! Modern machines, like those from Stern or Jersey Jack, feature dazzling LCD screens, immersive themes (Star Wars, Stranger Things), and dynamic soundtracks. You’ll use flipper buttons to launch a steel ball, aiming for targets, ramps, and bumpers to rack up points. Each table has unique missions—hit specific targets to unlock bonuses or multiball modes for high-scoring chaos. Expect tactile thrills, flashing lights, and a lively crowd vibe, with tables rewarding skill and quick reflexes. Perfect for casual fun or competitive play, pinball delivers timeless arcade excitement in 2025.

What to Expect from Pool Tables in Arcades

Step up to a pool table and dive into a classic, hands-on game! Expect sturdy tables with smooth felt surfaces, cue sticks, and a set of numbered balls for games like 8-ball or 9-ball. You’ll chalk up, aim, and strike the cue ball to pocket balls with precision, mastering angles and spin. Tables are well-lit, often with vibrant designs, creating a lively atmosphere. Whether playing casually with friends or joining arcade tournaments, pool offers strategic, social fun that’s easy to pick up and endlessly engaging in 2025.

How Arcade Prize Games Work

Dive into the excitement of arcade prize games! Expect claw machines, skee-ball, whack-a-mole, or basketball challenges where you test your skills or luck to win tickets or prizes directly. Claw games require precise joystick control to grab toys, while redemption games reward accuracy with tickets to trade for plushies, gadgets, or trinkets at prize counters. Modern setups boast colorful displays and smooth mechanics, blending nostalgia with fresh fun. The thrill of winning and the vibrant arcade vibe make prize games a captivating draw in 2025.

Features

Has Arcade Cabinets
Has Pinball Machines
Good for kids
Has Pool Tables
Has Prizes

Contact Information

Address

83 Broadway

Malden, Massachusetts 02148

Visit Website Call Now Get Directions

Hours

Monday 7AM-4PM
Tuesday 7AM-4PM
Wednesday 7AM-4PM
Thursday 7AM-4PM
Friday 7AM-4PM
Saturday Closed
Sunday Closed

Customer Reviews

Feels like a scam. There's a prize game called key master at the Framingham rest area of mass pike, west bound. It's very clearly rigged to not give any prizes, but the company couldn't be bothered to hear about it. Allegedly, the machine is fine, dispenses prizes regularly, in fact there was a tech there just 30 minutes before I called, to refill it. But it's B.S. Take a look at the pictures, tell me how exactly these prizes are meant to come down. If I had to take a guess, the zip ties are supposed to be

Can't say enough great things about Action Jackson Amusements, from the ownership to the drivers and installation crew. We have used their services for over 30 years and have always been met with the highest level of professionalism and expertise in their industry. Highly recommend!

Action Jackson is really the best in the area. I have used other companies in the past, but their service and response times were terrible. Action Jackson has delivered 100% on everything they promised and they always keep the equipment running and looking good.

Boston Billiard Club has done business with Jackson Industries for over 30 years. They have always provided us with cutting edge technologies and the most up to date games. Their service is second to none. You won't go wrong working this this family owned local business.

Action Jackson Amusements is the best to do business with. The staff is professional and always helpful to fulfill you needs. I recommend teaming up with this company for your entertainment needs to keep your customers happy and, yes, making $$$. They do everything and you collect a check. You can't beat that ! :) Thank you !

David Jackson here is rude and nasty and completely hates his job! Don't do business with him and don't have him as your landlord!! He will not pay for damages, or even help in any matter what so ever! Very rude and does NOT care about his tenants!! He hangs up if you have an issue and just plain old nasty to his tenants. I REPEAT do not do business with him. I have a merchant who has been paying him every month on time and has rent checks to prove it and still DOES NOTHING to help her out when she needs he

Jeff is the best tech.

Great to work with. Very responsive.

Frequently Asked Questions

What’s it like visiting an arcade today?

It’s a mix of nostalgia and high-energy fun! Many arcades blend retro classics like Pac-Man and pinball with modern VR games, racing simulators, and rhythm challenges — often with music, lights, and a social vibe.

Is it better to go alone or with friends?

Both can be great! Solo visits let you focus on your favorite games, while going with friends adds competition, teamwork, and laughs. Many people plan arcade meetups as a casual hangout or even date spot.

What should I bring to an arcade?

Usually just yourself and a way to pay (some arcades still use coins, others use cards or apps). If you're competitive, bring your A-game. If you're social, bring friends or meet new ones over multiplayer games.

What’s the best time to visit an arcade?

Weekdays or early afternoons are usually less crowded — perfect for focused play. Evenings and weekends bring the buzz, especially at barcades or venues with DJs, tournaments, or themed nights.

Can I meet new people at arcades?

Absolutely! Arcades attract a mix of casual players and serious gamers. Whether you're jumping into a four-player co-op or chatting between rounds, it's a fun, low-pressure way to connect over shared interests.

Are arcades still just for kids?

Not at all. While many arcades are family-friendly, there are also adult-oriented ones with full bars, 18+ nights, or vintage nostalgia themes. Arcades today cater to everyone — from first-timers to lifelong gamers.

Are there events or tournaments I can join?

Yes! Many arcades host regular competitions, retro nights, cosplay parties, and more. Whether you're into high scores or just want to watch and vibe, events add an extra layer to the experience.

What if I’m not great at arcade games?

No worries — arcades are about having fun, not being perfect. Try a variety of games, ask others for tips, and remember: the vibe is more “let’s play” than “let’s win.”

Are pinball tables still good in this modern age?

Yes, pinball tables in arcades remain a blast. Their hands-on, skill-driven gameplay delivers a thrill digital games can’t match, blending nostalgia with modern flair. Newer tables from Stern and Jersey Jack feature LCD screens and themes like Avengers or Stranger Things, keeping things exciting. Arcades are seeing a pinball resurgence with vibrant scenes and tournaments like IFPA events drawing crowds. Though less common than video games, pinball’s tactile charm and community vibe make it a standout arcade experience in 2025.

Are pool tables in arcades still good in this modern age?

Yes, pool tables in arcades remain a fantastic draw in 2025! Games like 8-ball or 9-ball offer tactile, skill-based fun that blends strategy and precision. Modern tables feature smooth felt, responsive cues, and vibrant designs, enhancing the classic experience. Arcades foster a social vibe with casual matches or competitive tournaments, appealing to all skill levels. Unlike digital games, pool’s physicality—lining up shots, feeling the cue’s weight—keeps it timeless.

Why are arcade prize games so exciting to play?

Arcade prize games are a thrilling highlight in 2025! Claw machines, skee-ball, and ticket-redemption games like basketball offer a rush of skill and chance, with rewards like plushies, toys, or electronics up for grabs. Modern machines feature vibrant lights, digital scoreboards, and responsive controls, amplifying the fun. The lively arcade atmosphere, with cheering crowds and buzzing energy, makes every win feel epic.